Contents 1 Working on your computer.................5 ..........................5 Safety instructions ....................6 Before working inside your computer ..........................6 Recommended tools ........................6 Turning off your computer ..................... 7 After working inside your computer 2 Removing and installing components.............. 8 ....................8 Removing the Secure Digital (SD) card ..........................
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Deleting or changing an existing system and/or setup password 4 Diagnostics......................47 ............47 Enhanced Pre-Boot System Assessment (ePSA) diagnostics 5 Troubleshooting your computer..............48 ..........................48 Device status lights ..........................49 Battery status lights 6 Specifications...................... 50 ........................50 Technical specification 7 Contacting Dell....................57...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that you follow the Safety instructions. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer, see Turning off your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Removing the Secure Digital (SD) card Follow the procedure in Before working inside your computer. Press in on the SD card to release it from the computer. Slide the SD card out of the computer. Installing the SD card Push in the SD card into its slot until it clicks into place.
Installing the battery cover Slide the battery cover into its slot until it clicks into place. Follow the procedure in After working inside your computer. Removing the battery Follow the procedure in Before working inside your computer. Remove the battery cover.
Installing the base cover Slide in the base cover to align with the screw holes correctly on the computer. Tighten the screws to secure the base cover to the computer. Install the: battery battery cover Follow the procedure in After working inside your computer.
Remove the screws that secure the hard drive. Lift the hard drive away from the bracket. Installing the hard drive Tighten the screws to secure the hard drive to hard-drive bracket. Insert the hard drive into its slot in the computer. Tighten the screws to secure the hard drive to the computer.
Press the sim card and remove it from the sim card slot. Installing the Subscriber Identification Module (SIM) card Slide the sim card in its slot until it clicks in place. Install the: base cover battery battery cover Follow the procedure in After working inside your computer.
Perform the following steps as shown in the illustration: a. Pry the keyboard trim starting from bottom and work along the top edge and remove it away from the computer [1, 2, 3]. b. Remove the screws that secure the keyboard to the computer [4]. c.
Removing the secondary memory Follow the procedure in Before working inside your computer. Remove the: battery cover battery hard drive keyboard Perform the following steps as shown in the illustration: a. Remove the screw that secures the memory shield to the computer [1]. b.
Pry the retention clips away from the primary memory until it pops up. Lift the primary memory and remove it from the computer. Installing the primary memory Insert the primary memory into the memory socket. Press the clips to secure the primary memory to the system board. Install the: base cover battery...
Installing the WWAN card (Optional) Slide the WWAN card in the WWAN card slot. Tighten the screw to secure the WWAN card to the computer. Route the antenna cables through the routing channels and connect them to the WWAN card. Install the: base cover battery...
Installing the WLAN Card Insert the WLAN card in its slot in the computer. Route the antenna cables through the routing channel and connect them to the WLAN card. Align the shield and tighten the screw to secure the WLAN card to the computer. Install the: base cover battery...
Installing the M.2 SSD Replace the M.2 SSD in its slot. Tighten the screw to secure the M.2 SSD to the computer. Place the shield on the M.2 SSD. Tighten the screw to secure the shield to the computer. Install the: base cover battery battery cover...
Installing the coin cell battery Replace the coin cell battery in its slot in the computer. Connect the coin cell battery cable. NOTE: Ensure that the coin-cell battery cable does not protrude outside its compartment. Install the: base cover battery battery cover Follow the procedure in After working inside your...
Installing the hard drive cable Connect the hard drive cable to the system board and route the cable through the routing channel. Tighten the screws to secure the hard drive cable connector to the computer. Install the: hard drive base cover battery battery cover Follow the procedure in...
Installing the power connector port Connect the power-connector cable to the computer and route the cable through the routing channel. Insert the power-connector port in its slot and place the bracket. Tighten the screw to secure the power-connector port to the computer. Install the: base cover battery...
Installing the palmrest Align the palmrest from the rear side on the computer and press on the positions indicated until it snaps in. Tighten the screws that secure the palmrest to the computer. Connect the following cables: a. security board b.
c. Lift the speakers, along with the speaker cable and remove it away from the computer [2]. Installing the speakers Align the speakers along the slots on the computer. Route the speaker cable through the routing tabs on the computer. Connect the speaker cable to the system board.
Installing the I/O board left Connect the I/O board connector and slide the I/O board into its slot in the computer. Install the thunderbolt bracket. Tighten the screws to secure the I/O board to the computer. Install the: palmrest keyboard hard drive base cover battery...
Installing the I/O board right Connect the I/O board connector and slide the I/O board into its slot in the computer. Tighten the screws to secure the I/O board to the computer. Connect the speaker cable to the I/O board. Install the: palmrest keyboard...
Installing the heat sink assembly Replace the heat-sink assembly in its slot. Affix the tape on the heat pipe. Tighten the captive screws to secure the heat-sink assembly to the computer. NOTE: Tighten the screws based on the order mentioned in the removal procedure. Connect the heat-sink fan cables to the system board.
Installing the video card Slide the video card into its original position in the computer. Tighten the screws to secure the video card to the computer. Install the: heat sink palmrest keyboard hard drive base cover battery battery cover Follow the procedure in After working inside your computer.
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Perform the following steps as shown in the illustration: a. Flip the computer and remove the cosmetic screws from the bottom and back of the computer [1]. b. Pull up the antenna cables through the routing hole [2]. Perform the following as shown in the illustration: a.
Installing the display assembly Tighten the screws to secure the display assembly in place. Affix the tape on the heat pipe. Connect the eDP cable to the correct connectors on the system board. Insert the wireless antenna cables through the routing hole on the chassis. Tighten the screws at the bottom and back of the computer.
primary memory WLAN card WWAN card M.2 SSD video card power connector port palmrest I/O board left I/O board right heat sink Perform the following steps as shown in the illustration: a. Remove the screws that secure the shield to the system board [1]. b.
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WWAN card WLAN card primary memory HDD cable keyboard hard drive base cover battery battery cover SD card Follow the procedure in After working inside your computer.
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
Table 1. Navigation keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
Option Description NOTE: Without this option, only UEFI option ROMs will load. This option is required for Legacy boot mode. This option is not allowed if Secure Boot is enabled. • Enable Legacy Option ROMs Date/Time Allows you to set the date and time. Table 3.
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• Enable External USB Port • Enable Thunderbolt Port • Enable Thunderbolt Boot Support • Always Allow Dell Dock • Enable Thunderbolt (and PCIe behind TBT) Pre-boot Default Setting: Highlighted options are enabled. USB PowerShare Allows you to configure the behavior of the USB PowerShare feature.
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Option Description • Disabled • • Bright (Default Setting) Keyboard Backlight Timeout on AC This feature defines the timeout value for the keyboard backlight when AC adapter is plugged into the system. • 5 seconds (Default settings) • 10 seconds •...
Table 4. Video Option Description LCD Brightness Allows you to set the panel brightness independently for battery and AC power. Switchable Graphics This option enables or disables switchable graphics technologies such as NVIDIA Optimus and AMD Power Express . NOTE: It should only be enabled for Windows 7/8 32/64-bit or Ubuntu OS.
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Option Description Non-Admin Setup Changes Allows you to determine whether changes to setup option are permitted when an administrator password is set. This option is disabled by default. • Allows Wireless Switch Changes TPM 1.2 Security This option lets you control whether the Trsuted Platform Module (TPM) in the system is enabled and visible to the operating system.
Option Description Hyper-Thread Control Allows you to enable or disable the HyperThreading in the processor. Default Setting: Enabled Table 8. Power Management Option Description AC Behavior Allows the computer to power-on automatically, when AC adapter is plugged. The option is disabled. •...
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Option Description even if the AC is attached as long as the battery stays above the threshold specified in the Battery Threshold field. After the end time specified the system will run from AC if attached but will not charge the battery.
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Option Description Fn Key Emulation Allows you to match the <Scroll Lock> key feature of PS-2 keyboard with the <Fn> key feature in an internal keyboard. The option is enabled by default. • Enable Fn Key Emulation Fn Lock Options This option can enable the hot key combination <fn>+<Esc>...
Table 11. Wireless Option Description Wireless Switch Allows you to determine which wireless device can be controlled by the wireless switch. The options are: • WWAN • WLAN • GPS (on WWAN Module) • Bluetooth All options are enabled by default. Wireless Device Enable Allows you to enable or disable the wireless devices.
For laptops, ensure that your computer battery is fully charged and connected to a power outlet. Restart the computer. Go to dell.com/support. If you have your computer's Service Tag or Express Service Code: NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect Service Tag.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature disabled. Assigning a system password and setup password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked.
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NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted. Press Esc and a message prompts you to save the changes. Press Y to save the changes and exit from System Setup. The computer reboots.
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Troubleshooting your computer You can troubleshoot your computer using indicators like diagnostic lights, beep codes, and error messages during the operation of the computer. Device status lights Table 14. Device status lights Turns on when you turn on the computer and blinks when the computer is in a power management mode.
Memory failed to initialize or memory is unsupported. Battery status lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your amber light and laptop. white light Alternately blinking Temporary battery failure with AC adapter present.
Specifications Technical specification NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...
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Feature Specification Intel Smart cache with Last Level Up to 8 MB cache depending on processor type Cache Table 18. Memory Feature Specification Type DDR4 Speed 2133MHz, 2667MHz and ECC 2133MHz Connectors 4 SoDIMM Sockets Capacity 4 GB, 8 GB, and 16 GB Minimum Memory 8 GB Maximum memory...
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Table 22. Expansion Bus Feature Specification Bus Type PCI Express 1.0, 2.0 and 3.0, SATA 1.0A ,2.0 and 3.0, USB 2.0 and 3.0 Bus Width PCIe X16 BIOS Chip (NVRAM) 128 Mb (16 MB) Table 23. Ports and Connectors Feature Specification Audio Universal audio jack connector...
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Feature Specification NOTE: The size of the hard drive is bound to change. For more information, see dell.com. Table 29. Battery Feature Specification Type lithium ion Dimensions (6-cell entry/ 6-cell upsell/ 6-cell long cycle life (LCL)): Depth 71.3 mm (2.81 inches) Height 234.89 mm (9.25 inches)
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Feature Specification Weight 0.58 kg (1.28 lb) Temperature range: Operating 0 °C to 40 °C (32 °F to 104 °F) Non Operating –40 °C to 70°C (–40 °F to 158 °F) Table 31. Contactless Smart Card Feature Specification • ISO14443A — 160 kbps, 212 kbps, 424 kbps, and 848 kbps Supported Smart Cards and Technologies •...
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Feature Specification Maximum shock: Operating 140 G, 2 ms Non-operating 163 G, 2 ms Altitude: Storage 0 m to 10668 m (0 ft to 35,000 ft) Airborne contaminant level G1 or lower as defined by ANSI/ISA-S71.04-1985...
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.
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