Troubleshooting The Cooler - Oasis Aquabar 2 Use & Care Manual

Water cooler leaks Unplug water cooler and turn OFF water supply immediately. Wipe up any water on the floor.
on the inside Call customer service.
LCD MODELS: Set cold control to COLDER or COLDEST. If water is not colder after 2 hours,
Water is not cold call customer service.
enough
NON-LCD MODEL: Turn the cold control knob clockwise to make set it to a colder position. If
water is not colder after 2 hours, call customer service.
No water comes out 1) Check the cook or hot faucet. If no water comes out of those, make sure the water supply is on.
of cold faucet 2) Press the safety float reset button on the top of the cooler. Listen for water filling the reservoir
or wait for a few minutes and check the cold faucet again.
3) Ice built up inside the reservoir. On an LCD model, lower cold setting to OFF on the display
panel and let the ice melt down. For a non-LCD model, turn the cold control knob counter-
clockwise as far as it will go. Remove a side panel and make sure the cold control sensor is
inserted into the thermowell as far as it will go.
Cooler does not heat First, check all electrical circuits, fuses, circuit breakers and switches. Make sure outlet is not a
or chill water switched outlet and the temperature setting is not OFF (on a non-LCD unit, this means the cold
control knob is turned counter-clockwise as far as it will go). If you cannot find a reason the cooler
does not heat or cool, the thermostat may be broken. Call customer service.
Water cooler is The water cooler is equipped with a refrigeration system. It is normal to hear a refrigerator-like
noisy vibrating sound as part of the operating cycle. For hot water models, it is also normal to hear
boiling sounds at regular intervals.
LCD MODELS: Set hot control to HOTTER or HOTTEST. Water takes 20 minutes to heat on
initial set up. If the water is still not hot after 20 minutes, call customer service.
Water is not hot
NON-LCD MODEL: Check to see if the cooler is plugged in and verify the cooler has power to
enough
it. Check the hot tank switch on the column support to make sure it is on the "│" symbol. The
water should start heating as soon as the switch is on and the cooler is plugged in. Water takes 20
minutes to heat on initial set up. If the water is still not hot after 20 minutes, call customer service.
No water flows from Air bubbles may prevent the water heater from filling up. Check the reservoir water level after
the hot water tap turning OFF the water supply. Make sure the water level is above the side outlet at the back of the
cooler. If the water level is adequate, turn ON the water supply. Press the hot dispense button for
a few seconds to let the air out. If water still fails to flow out of the tap, turn OFF the water supply
and place a bucket below the hot tank drain located at the back of the cooler and open the drain.
There may be as much as 3 gallons of water that could drain out. WARNING: The water might
be very hot. Close the drain and restart the process. If it's still not flowing, call customer service.
TROUBLESHOOTING
WATER COOLER
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