Troubleshooting - Motorola 120e User Manual

Troubleshooting

Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (United States)
or 1-800-461-4575 (Canada).
Question
Is your phone
set up
correctly?
Is your battery
charged? Do
you see
B
the display?
Does the
handset have
a signal? Do
you see in
j
the display?
Is the earpiece
volume too
low?
Is the other
party unable
to hear you?
Answer
M #
Press
your phone number, contact your
service provider.
The battery level indicator should
have at least one segment
in showing (
recharge your battery. See
page 18.
The signal strength indicator
should have at least one segment
showing (
to an area with a stronger signal
to use your phone.
While on a call, press the upper
volume key on the side of your
phone.
UNMUTE
Press
unmute the phone.
Also, make sure that your phone's
microphone is not blocked by its
carrying case or a sticker.
. If you do not see
). If it does not,
C
). If it does not, move
1
+
( ) if necessary to
139