At HEARTLAND RECREATIONAL VEHICLES, LLC, we want you to be able to enjoy your new recreational vehicle. In the following pages, you will learn about your warranty, the features of your HEARTLAND RV, and the maintenance necessary to ensure years of enjoyable use. We encourage HEARTLAND owners to review and pay special attention to the following: •...
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The warranty coverage starts from the date of the original retail purchase. This Limited Warranty covers only those defects that occur or exist within one year of the retail purchase date. All obligations of Heartland RV pursuant to this Limited Warranty are limited to replacing or repairing the defective part or component.
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All Pro Drive, Elkhart, IN 46514. Heartland RV will arrange for repair or replacement parts if materials or workmanship are identified as defective by Heartland RV. The owner is advised that he/she must notify Heartland RV of any items believed to require warranty service. Heartland RV reserves the right to cure all warranty claims. Warranty work, repairs or service provided under this warranty conducted by any party not specifically authorized by Heartland, is specifically not covered by this Limited Warranty and WILL VOID THIS LIMITED WARRANTY.
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DISPUTE RESOLUTION At the option of Heartland RV, any and all claims, demands, causes of action or disputes arising out of or relating in any way to this warranty or the recreational vehicle shall be resolved exclusively in arbitration in accordance with the Indiana Arbitration Act (IC 34-57-1-1, et seq.), the Uniform Arbitration Act (IC 34-57-2-2, et seq.), and the Indiana Rules for...
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If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying HEARTLAND RECREATIONAL VEHICLES. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
The only warranty offered by HEARTLAND RECREATIONAL VEHICLES, LLC is set forth in the written One Year Limited Warranty that applies to this vehicle (see pp. 3-5). Nothing in this manual creates any other warranty, either expressed or implied.
IMPORTANT SAFETY PRECAUTIONS Generator Safety You’ll find many safety recommendations throughout this section, and throughout this manual. The Do not operate the generator in an enclosed building recommendations on these pages are the ones we or in a partly enclosed area such as a garage. Nor consider to be the most important.
The VIN is the number used by the state for vehicle registration. The HEARTLAND Serial Number is a six digit number that is comprised of the last six digits of the VIN. This HEARTLAND Serial Number is needed whenever making an appointment for service or ordering parts through your HEARTLAND Dealer or Service Center.
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Can’t find a dealer? Have an emergency? Heartland customer service can be reached at 574-262-8030/ 877-262-8032. We can help locate a dealer nearby or, in case of emergency or special circumstances, provide authorization to a local repair facility.
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Note: the warranty on a HEARTLAND RECREATIONAL VEHICLES, LLC coach is non-transferable. This customer information update form is for record keeping purposes only. If you have any questions, please contact a HEARTLAND RECREATIONAL VEHICLES, LLC service representative.
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PRE-TRIP CHECKLIST (AT HOME) (AT CAMPSITE) Have read and understood your owner’s manual? _______ FOLLOW THE PREVIOUS CHECKLIST WITH THESE ADDED If not, please do so now. POINTS: EXTERIOR: EXTERIOR: Disconnect all shore lines ........_______ All objects secure .........._______ (City water, electric, sewer, cable) Awnings locked ............
• Keep in consideration that posted speed signs are for passenger automobiles. Therefore, use extra awareness of the driving conditions and an appropriate speed for a vehicle with trailer, especially on corners and mountain roads. HEARTLAND Recreational Vehicles, LLC...
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Refueling: • Downgrade speed should be at least 5 mph less than upgrade speed, or downgrade speed should be • Be aware of the fuel port location on the tow vehicle. attainable within three seconds of a brake application. There may not be adequate space to turn around in the parking lot in order to reposition for the pump.
Have the heat and ignition inspected by qualified technician Inspection of roof seams and joints (performed by an authorized service center suggested) Sanitize the fresh water system Wax and buff all gel-coat surfaces (as described in owner’s guide – where applicable) HEARTLAND Recreational Vehicles, LLC...
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MAINTENANCE SCHEDULE INSPECT/ *Tighten wheel bolts or nuts every 50 miles for TEST the first 200 miles & after every change in wheel EVERY 3 EVERY 6 AS REQUIRED BY BEFORE MONTHLY YEARLY mounting. (Torque to 120-125 ft.-lbs.) Adjust brakes MONTHS MONTHS MANUFACTURER...
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MAINTENANCE RECORD ROUTINE MAINTENANCE All routine maintenance is the responsibility of the owner and is not covered by the HEARTLAND RECREATIONAL VEHICLES, LLC Limited Warranty. Use the maintenance record to record all performed maintenance as required. Please note that damage caused by improper or un-applied maintenance is not covered by the HEARTLAND RECREATIONAL VEHICLES, LLC Limited Warranty.
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MAINTENANCE RECORD Date Miles Description Of Service Work Performed Service Performed By Cost HEARTLAND Recreational Vehicles, LLC...
HITCHING & LOADING Hitches 10. Install and adjust side mirrors. You should become comfortable hooking up your vehicle 11. Check all lights on trailer and tow vehicle. with practice. There are several types of vehicle hitches 12. Pull forward and check the operation of the trailer available.
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• Lubricate the latch bolt and pivot point of the latch plate A TOW VEHICLE CHARGE LINE, IT IS NOT RECOMMENDED DUE TO with SAE 30 oil at least every six months. THE HIGH POWER CONSUMPTION OF SOME ITEMS. Typical Wiring Diagram for Seven-Way Plug HEARTLAND Recreational Vehicles, LLC...
Safety Breakaway Switch number and size of storage compartments and the liquid tank capacities are maximized for value and convenience. Attach the safety breakaway tether to the truck body. However, be mindful that if all holding tanks are DO NOT attach the cable to the plate handle, hitch filled to capacity, and all storage compartments plate base or plate mounting brackets.
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Adjust your cargo accordingly to remain within 15-27% of the GVWR of the 5th wheel (10-15% on a Travel Trailer). The GVWR is the GAWR added to the pin/hitch weight. HEARTLAND Recreational Vehicles, LLC...
Loading Instructions Traveling Whether you start out for a weekend jaunt or a longer Towing – A good way to practice towing is to choose a trip, the first thing you are going to do is load such items large parking lot (where it is permissible). as food, clothing, bedding and recreational equipment.
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Don’t wait until an emergency occurs before using it. Location of the brake hand controller is important and should be made easily accessible. HEARTLAND Recreational Vehicles, LLC...
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Overtaking and Passing site for low hanging tree limbs, posts, large rocks, etc., which are to be avoided.) When you pass another vehicle, remember that it takes Always try to place the site to your left. This way you longer to accelerate and you must allow for the length of can see what the trailer is doing while you are backing.
DO NOT USE A SIZE AND TYPE OF TIRE AND WHEEL OTHER THAN THAT are maximized for this kind of service, these extra load ORIGINALLY PROVIDED BY HEARTLAND RECREATIONAL VEHICLES, LLC stresses and flexing can cause loosening. BECAUSE IT CAN AFFECT THE SAFETY AND PERFORMANCE OF YOUR...
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Wheel Compatibility Before each trip and any time a wheel is replaced, be sure to tighten the wheel nuts, following the sequence shown in WARNING the relevant lug pattern below. Set the torque specification in three stages as seen in the chart below. If the wheel was replaced, check the torque every 50 miles of the first DO NOT MISMATCH WHEELS AND TIRES 200 miles of travel.
Driving on a tire that parts. does not have the correct inflation pressure for the trailer load is dangerous and may cause premature wear, tire damage, tread delaminating and/or loss of control of the trailer and/or tow vehicle. HEARTLAND Recreational Vehicles, LLC...
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while traveling. Water weighs over eight pounds per An under-inflated tire will build up excessive heat that gallon. Whenever possible, empty the holding tanks may go beyond the limits of the tire materials. This before going on the road. could result in sudden tire failure. An under-inflated •...
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Purchase a tire pressure gauge to to carry a lot of weight all the time, even when not in keep in your vehicle. Gauges can be purchased at tire use. It is actually better for a tire to be rolling down HEARTLAND Recreational Vehicles, LLC...
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the road than to be idle. During use, the tire releases vehicle can safely handle), avoiding road hazards, and lubricants that are beneficial to tire life. Using the trailer inspecting tires for cuts, slashes, and other irregularities tires often also helps prevent flat spots from developing. are the most important things you can do to avoid tire The average life of a trailer tire is about five years under failure, such as tread separation or blowout and flat tires.
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INFLATION AND LOAD CONDITIONS. UNLESS A DIFFERENT SPEED rated. RESTRICTION IS INDICATED ON THE SIDEWALL OF THE TIRE, IT IS BEST THAT YOU DO NOT OPERATE YOUR TRAILER AT SPEEDS ABOVE 65 MPH. HEARTLAND Recreational Vehicles, LLC...
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U.S. DOT Tire Identification Number Water and propane also need to be considered. The weight of fully filled propane containers is considered part of the weight of the RV before it is loaded with cargo This begins with the letters “DOT” and indicates that the and is not considered part of the disposable cargo load.
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A vehicle should be in long-term storage condition. professional service technician will have the equipment and training necessary to repair or replace the tire. In the event of sudden tire failure, avoid heavy braking. HEARTLAND Recreational Vehicles, LLC...
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Slowly move to a safe, off-road location, which should proper brake system adjustments are made. Changing be a firm, level area. Turn the hazard flasher system the recreational vehicle load and driving conditions, as on. Inform roadside assistant of proper wheel mounting well as uneven alternator and battery output, can mean procedures.
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Magnets and shoes must should give you ample time to stop in case of an be changed when they become worn or scored. Wear emergency. or scoring may inhibit vehicle braking. Clean the backing HEARTLAND Recreational Vehicles, LLC...
GLOSSARY OF TIRE TERMINOLOGY Accessory Weight – The combined weight (in excess of Gross Axle Weight Rating (GAWR) – The value specified those standard items which may be replaced) of automatic as the load carrying capacity of a single axle system, as transmission, power steering, power brakes, power measure at the tire-ground interfaces.
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Rim Type Designation – This means the industry of manufacturer’s designation for a rim by style or code. Wheel-holding Fixture – The fixture used to hold the wheel and tire assembly securely during testing. HEARTLAND Recreational Vehicles, LLC...
This condition is typical and is not covered 7. After stabilizing the vehicle, be sure the vehicle under the HEARTLAND RECREATIONAL VEHICLES, LLC warranty. frame is not twisted, buckled, or stressed. Check that all doors and windows operate freely and do not bind.
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THE STABILIZER JACK(S) MUST NOT BE USED FOR LEVELING ON UNEVEN GROUND OR TO CHANGE TIRES. NEVER USE JACK(S) TO ELEVATE ANY WHEEL OFF THE GROUND. DAMAGE TO THE STABILIZER JACK(S) AND RECREATIONAL VEHICLE FRAME CAN OCCUR. HEARTLAND Recreational Vehicles, LLC...
POWER SYSTEMS HEARTLAND RECREATIONAL VEHICLES, 50-amp service is also 110-volt service, but it is capable provides one of two different power systems. Your of running up 50-amps of load. Some people believe coach has either the 30-amp or the 50-amp service that 50-amp service is the same as having 220-volts of detailed below.
NEVER REPLACE CIRCUIT BREAKERS OR FUSES OF HIGHER CURRENT for the 110V electrical system. RATING THAN THOSE ORIGINALLY INSTALLED. THIS COULD OVERHEAT THE WIRING AND START A FIRE, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. HEARTLAND Recreational Vehicles, LLC...
ELECTRICAL SYSTEM Your electrical system is a combination of 12-volt and 110-volt systems, every facet carefully engineered and installed to comply with the “National Electric Code”. The combination system consists of: 1. 12-volt automotive system – DC. 2. 110-volt outside power source – AC. 110-Volt System This is supplied by plugging the power cord into an outside 110-volt receptacle.
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It disconnects all the 12 volt circuitry from the batteries. When taking the unit out of storage, turn to re-connect the batteries. This will make the 12- volt system ready for use. HEARTLAND Recreational Vehicles, LLC...
GENERATORS IMPORTANT: MAKE SURE TO READ AND 1. DO NOT operate the generator while UNDERSTAND THE GENERATOR OWNER’S sleeping. You would not be aware of exhaust MANUAL BEFORE OPERATING THE GENERATOR. entering the recreation vehicle, or alert to Observe all operating instructions and warnings as symptoms of carbon monoxide poisoning.
The detector should never be disabled because of nuisance or false alarm from cooking smoke or a dusty furnace. Ventilate the unit with fresh air and HEARTLAND Recreational Vehicles, LLC...
LP GAS SYSTEM Liquid Propane (LP) gas, WARNING when properly handled, clean burning, IF YOU SMELL GAS: dependable fuel for all 1. EXTINGUISH ANY OPEN FLAMES, PILOT LIGHTS AND ALL SMOKING your LP gas appliances. MATERIALS. The LP tank or tanks 2.
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3. Loosen the clamp that holds the cylinder in place. by your dealer or an authorized service technician. 4. Remove the cylinder and have it refilled. Always close main valve at LP tank when servicing 5. Slide the cylinder back in place and tighten clamp. HEARTLAND Recreational Vehicles, LLC...
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any gas appliance. This prevents any gas leakage which could result in an explosion or cause serious bodily injury. WARNING NEVER CHECK GAS LINES FOR LEAKS WITH AN OPEN FLAME. DO NOT CHECK FOR LEAKS USING AMMONIATED OR CHLORINATED HOUSEHOLD TYPE DETERGENTS. THESE DETERGENTS CAN CAUSE CRACKS TO FORM ON THE METAL TUBING AND BRASS FITTINGS.
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Do not use an open valve. This can be avoided by using moisture- products that contain AMMONIA or CHLORINE. The HEARTLAND Recreational Vehicles, LLC...
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free gas and keeping all tank valves CLOSED during storage. If moisture is present, have the tank purged WARNING by an authorized dealer and have him add the proper amount of ANHYDROUS METHANOL for your tank. A WARNING LABEL LOCATED IN THE COOKING AREA REMINDS YOU An overfilled tank can allow liquid gas, rather than TO PROVIDE AN ADEQUATE SUPPLY OF FRESH AIR FOR COMBUSTION.
(5) gallons water and pour into tank. Allow solution YOUR RV. MAKE SURE WATER PRESSURE NEVER EXCEEDS 60 PSI. to agitate in tank by vehicle motion (several days, if possible). 6. Drain tank and flush with fresh potable water. HEARTLAND Recreational Vehicles, LLC...
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Fresh Water Lines located in the converter. If the pump continues to Vibration and flexing during traveling can cause pipes and operate whether the faucet fittings to work loose. Check all of the plumbing connections is open or closed, check for leaks on a regular basis and not less than annually.
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This flushes the tank and helps clean the shower/tub, wet bar sink, and the washer/dryer drain. drain hose. Repeat as necessary. HEARTLAND Recreational Vehicles, LLC...
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Helpful Cleaning Hints When camping there are a few things you can do to help facilitate the cleaning process later. First, you should always use some type of chemical additive in your holding tanks specifically designed for RV use. These types of chemical will break down the contents of the tank and help ensure good drainage.
The two most common complaints with roof air AIRFLOW THROUGH THE REAR VENT IS NOT conditioners are they won’t turn on at all, or when they OBSTRUCTED. do turn on, they won’t put out cold air. HEARTLAND Recreational Vehicles, LLC...
Thermostat Operation Please review the supplied fan owner’s manual for additional operating instructions. To keep condensation from accumulating open the vent lids slightly to help the air circulate. Condensation occurs naturally from fluctuations in interior and exterior temperatures, humidity and dew point changes, showering and cooking.
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½ hour. If motor brushes canister or bearings are worn out, the circuit protector will trip Off again after a short period of time. If this happens, service should be performed by a qualified service representative. HEARTLAND Recreational Vehicles, LLC...
EQUIPMENT Entry Door This section covers the basic operation and care of various equipment found in your Heartland RV. More The door uses two separate locks for personal safety detailed information as well as CAUTION or WARNING and security. The door handle incorporates a primary instructions about specific equipment may be found and secondary latching system.
OPERATING INSTRUCTIONS, REFER THE TO THE Note counterclockwise lowering antenna fully into the cradle. MANUFACTURER’S MANUAL. Make an outside visual inspection to ensure the antenna is properly stowed. HEARTLAND Recreational Vehicles, LLC...
SLIDE OUTS If your trailer is equipped with a slide out precautions must NOTICE be taken before operation of the slide room. 1. Make sure you have clearance on the exterior DO NOT EXTEND THE SLIDE ROOM IN SNOW, SLEET, ICE OR FREEZING 2.
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Several different types of electric The Hydraulic pump is wired to an auto reset breaker systems are used on HEARTLAND RECREATIONAL that is mounted within 18 inches of the RV battery. If VEHICLES, LLC products, depending on the model.
(either originally installed by Heartland or later replaced by you) so that the rails are the appropriate height above the top of the mattress. This is important because residential mattresses differ in size from the RV mattresses originally installed by Heartland.
Corrosion Protection touch up and areas of sealant that look suspicious. This is not covered under warranty. Your HEARTLAND RECREATIONAL VEHICLES, LLC recreational vehicle has been designed to withstand Rubber Roof Repair normal environmental condition.
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To close the main awning: the salt. But, this will not replace the paint that is literally sandblasted off the undercarriage by the road salt and • Flip the awning arm levers out and slide the awning sand. Sandblasted and corroded frame components arms back down, being careful not to let the awning must be refinished.
Countertops the HEARTLAND RECREATIONAL VEHICLES, LLC Countertops are made of several materials that are highly Limited Warranty. resistant to normal spills and scuffs. Avoid regular use...
WINTER STORAGE Winter Storage Recommendations If you desire, you can blow out the water lines with compressed air by opening all valves and placing the 1. Level the unit – front to rear and side to side. air nozzle into the system where the outlet hose has 2.
The air flow will warm the exterior NORMAL, AND MAY UNDER THE TERMS OF wall surface, reducing or eliminating condensation THE WARRANTY CONSTITUTE MISUSE, ABUSE, and minimizing possible ice formation. OR NEGLECT, AND THEREFORE VOID CERTAIN WARRANTY PROTECTIONS. HEARTLAND Recreational Vehicles, LLC...
4. Install a dehumidifier. During prolonged, continuous use, a dehumidifying appliance may be more comfortable and effective in removing excess moisture from the interior air. While use of a dehumidifier is not a “cure-all”, and ventilation, storm windows and moisture reduction continue to be important, operation of the dehumidifier will reduce the amount of outside air needed for ventilation.
RV and its accessories, as contribute to condensation in the roof above the described both in this manual and in accompanying ceiling lights. literature, will provide the best protection to the RV. HEARTLAND Recreational Vehicles, LLC...
CHEMICAL SENSITIVITY After you first purchase your new recreational vehicle Decreasing the flow of air by sealing the recreational and sometimes after it has been closed up for an vehicle increases the formaldehyde level in the indoor extended period of time you may notice a strong air.
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TOY HAULERS • Turn on switch inside of unit at main switch panel. Red LED will come on. The fuel pump is on a 15-minute timer that automatically starts when the switch is turned on. This is to protect the pump from overheating. •...
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GOOD CONDITION AND CONNECTIONS ARE TIGHT. MAKE SURE THE PUMP IS PROPERLY GROUNDED. REPAIR ANY CORRODED OR DAMAGED WIRING BEFORE USE. ENSURE THE TANK CONTAINS ENOUGH FUEL. MAKE SURE THE FUEL IS NOT CONTAMINATED WITH DEBRIS. HEARTLAND Recreational Vehicles, LLC...
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• Properly secure all cargo while in transit using the Garage Area supplied D-Rings. Your Heartland RV has one of the best-designed garage Capacities (typical for most models) areas in the industry. From the Full Perimeter Aluminum Diamond Plate Wall Protection, to the Standard D-Ring •...
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IN THE UP AND LOCKED POSITION. KEEP HANDS, CLOTHING, BED COVERS AND LOOSE ARTICLES AWAY FROM THE LIFT STRAPS AND ROLLERS WHEN BED IS BEING RAISED OR LOWERED. ARTICLES CAN BE CAUGHT IN THE ROLLERS AND CAUSE PERSONAL INJURY OR DAMAGE TO THE DRIVE MOTOR. HEARTLAND Recreational Vehicles, LLC...
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The bed requires 12 Volt DC power and will operate when the house batteries are fully charged and the house disconnect switch is ON. To Lower Bed: Clear all objects from under the bed that may get crushed beneath the bed, remove the travel lock pins, press and hold the switch in the down position until the bed stops.
• Congested Staging Areas • Accumulations Of Empty Containers And Debris Here are some general safety rules about loading and These are all hazards which can all be present at the HEARTLAND Recreational Vehicles, LLC...
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Your Loading Equipment unloading your cargo trailer. Other safety items will be covered throughout this section. The loading equipment furnished with your trailer is the • Always consider the equipment you are loading. After ramp door and the tiedown attachment points in the cargo use, it may be hot, wet, slippery, dirty, or in some other area floor.
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When you 4. If equipped with a power bunk, raise both bunks fully. choose tiedown hardware, choose items that are strong 5. Move things out of the way of your cargo, whether HEARTLAND Recreational Vehicles, LLC...
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you are loading, or unloading. Have an idea where reducing the risks associated with transporting, storing, your cargo will be positioned after your load/unload or occupying the trailer. Take the following steps to activities. reducing the risks associated with transporting, storing, 6.
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RIDING THEM UP THE RAMP DOOR. LOSS OF CONTROL COULD CAUSE is strictly an additional safety precaution and does not SERIOUS PERSONAL INJURY. HEARTLAND DOES NOT RECOMMEND reduce the need for strapping the vehicle in securely. LOADING MOTORIZED CARGO UNDER POWER.
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down the ramp, carefully braking to ensure control of DANGER the vehicle. POTENTIALLY EXPLOSIVE FUEL VAPOR MAY BE PRESENT AT FUEL If you loaded your vehicle forward (front in) that means FILLING STATIONS AND DURING REFUELING OF EQUIPMENT WITH you will unload it in reverse. Driving a motorized vehicle THE FUEL TRANSFER SYSTEM.
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Any alteration or replacement of any part by other than Heartland parts could jeopardize the integrity of the system and may result in serious injury or even death.
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If your fueling system is not working properly or you need additional information on the use of the system contact your authorized Heartland dealer immediately or call Heartland directly. CAUTION IF A FUEL SPILL OCCURS IN THE STORAGE AREA OF THE TRAILER, OPEN THE WINDOWS AND SIDEWALL VENTS, AND WIPE UP THE FUEL WITH CLOTH OR PAPER TOWELS.
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