Siemens SpeedStream 2614 Quick Start Manual

Tips and Troubleshooting
Connection Configuration for DSL service users:
Most DSL service providers supply users with a dynamic IP address, but require a valid username and password to be
entered first. This method is known as PPP over Ethernet (PPPoE).
Note: If your service provider currently requires you to use separate PPPoE client software, discontinue use of this software and complete
the following procedure to configure the SpeedStream router to negotiate the PPPoE logon to your service provider's network.
1. Connect to the SpeedStream router's configuration interface by entering HTTP:// 192.168.254.254 and
press Enter.
2. You will see the SpeedStream Router Status screen. Select Simple Setup from the left-side menu and choose
WAN from the expanded menu.
3. Select PPPoE and click Enter.
4. Enter the Username and Password exactly as provided by your DSL service provider, leave the Service Name
field blank and click Enter.
5. Wait approximately 10 seconds, then click the Status link in the left-side menu.
6. On the SpeedStream Router Status page, check the Internet connection status section for the field labeled
Cable/DSL. Ensure that the status says Connected.
• If it says Connected, you have successfully obtained an IP Address from your DSL service provider and may
proceed with using the router and Internet service as desired.
• If it says Disconnected, continue to the next step.
7. Power off both the DSL modem and the SpeedStream router.
8. Power on both the DSL modem and the SpeedStream router.
9. Connect to the SpeedStream router's configuration interface by entering HTTP:// 192.168.254.254 and
click Enter.
10. On the SpeedStream Router Status page, check the Internet connection status section for the field labeled
Cable/DSL. Ensure that the status says Connected.
• If it says Connected, you have successfully obtained an IP Address from your DSL service provider and may
proceed with using the router and Internet service as desired.
• If it says Disconnected, continue to the next step.
11. Troubleshooting:
• Ensure that the DSL modem is securely connected to the router and the modem is powered on and
functioning properly.
• Ensure that the Username and Password entered are accurate- verify with your DSL service provider, if
necessary.
• Upgrade the firmware on the SpeedStream router to the latest version available.
Connection Configuration for @Home™ cable modem service users:
1. Obtain your exact HOST NAME from @Home™ or your Windows Network Control Panel
2. Connect to the SpeedStream router's configuration interface by entering HTTP:// 192.168.254.254 and
press Enter.
3. You will see the SpeedStream Router Status screen. Select Simple Setup from the left-side menu and choose
WAN from the expanded menu.
4. Select Dynamic IPAddress and click Enter.
5. Enter the HOST NAME you were provided by @Home and click Enter.
6. Wait approximately 10 seconds, then click the Status link in the left-side menu.
7. On the SpeedStream Router Status page, check the Internet connection status section for the field labeled
Cable/DSL. Ensure that the status says Connected.
• If it says Connected, you have successfully obtained an IP Address from the @Home service and may proceed
with using the router and Internet service as desired.
• If it says Disconnected, continue to the next step.
8. Select Simple Setup from the left-side menu and choose WAN from the expanded menu.
9. Select Dynamic IPAddress and click Enter.
10. Click the Clone MAC Address button.
11. Click Enter.
12. Wait approximately 10 seconds, then click the Status link in the left-side menu.
13. On the SpeedStream Router Status page, check the Internet connection status section for the field labeled
Cable/DSL. Ensure that the status says Connected.
• If it says Connected, you have successfully obtained an IP Address from the @Home service and may proceed
with using the router and Internet service as desired.
• If it says Disconnected, continue to the next step.
13. Troubleshooting:
• Ensure that the Cable modem is securely connected to the router and the modem is powered on and
functioning properly.
• Ensure that the HOST NAME entered is accurate- verify with @Home, if necessary.
• Upgrade the firmware on the SpeedStream router to the latest version available.
PC Setup—Windows ® 95/98/98SE/Me
TCP/IP Setup
1. Right-click on the Network Neighborhood icon on your desktop, select Properties.
2. Select the TCP/IP->Ethernet Adapter entry.
3. Ensure Obtain an IP Address Automatically is selected. The DHCP server in the SpeedStream router will provide
an IP address for the PC.
4. Click OK twice, then restart your PC even if no changes were made.
Internet Access
1. Select Start Menu-> Settings-> Control Panel-> Internet Options.
2. Select the Connections tab and click the Setup button.
3. Select I want to set up my Internet connection manually, or
I want to connect through a Local Area Network (LAN) and click Next.
4. Select I connect through a Local Area Network (LAN) and click Next.
5. Uncheck all boxes on the Local Area Network Internet Configuration screen and click Next.
6. Follow the remaining prompts until the wizard has finished.
Technical Support for North America is available 24 hours a day, 7 days a week, by phone, email or online:
Phone: 1-877-823-6722
Email: support@speedstream.com
Online: http://www.support.speedstream.com
For more information regarding SpeedStream ® products visit: www.speedstream.com.
Efficient Networks, Inc.
A Siemens Company
4849 Alpha Road
Dallas, TX 75244
©2001 Efficient Networks, Inc. All rights reserved. Efficient Networks, its logos, "Live a Broadband Life" and SpeedStream are registered and
unregistered trademarks of Efficient Networks, Inc. Siemens and the Siemens logo are registered trademarks of Siemens AG, Germany. All other
brand names and trademarks are held by their respective companies. Efficient Networks reserves the right to make changes to product
specifications at any time without notice.
007-0096-002
®
SpeedStream 2614
4-Port DSL/Cable Router
Quick-Start Guide