Do you have a question about the Smart Energy Tracker and is the answer not in the manual?
Questions and answers
David
March 11, 2025
How do I get to the main menu
1 comments:
Mr. Anderson
March 11, 2025
The documents do not provide explicit instructions on how to access the main menu on the SSE Smart Energy Tracker. However, the serial number can be found in the 'About' section of the 'Main Menu' under 'Serial and ID'.
Contents Your Smart Energy Tracker Do More Meet your Smart Energy Tracker I want to change the way it works A few safety rules How do I change the brightness? How do I change the timer? How do I change the way it looks?
Watch target performance you’re spending through coloured lights You can carry your Smart Energy Tracker around the house, switch off appliances as you go and see straight away how that affects the amount of energy you’re using. Important: Just make sure you put your Smart Energy Tracker back on charge –...
Safety Information • Only use the provided USB adapter with the Smart Energy Tracker • Do not immerse the Smart Energy Tracker or battery in water or any other liquid. If the Smart Energy Tracker comes in contact with any liquid wipe immediately with a soft cloth •...
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Battery • The Smart Energy Tracker contains a rechargeable lithium ion battery. Exposure to battery contents through leakage, destruction or incineration may cause injury • Remove battery when storing for extended periods, and store in a cool, dry and well ventilated place •...
I'm ready. Walk me through it. Check you have all the right bits before you get started. You should have: Battery Your Smart Battery Energy Tracker cover adapter...
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The full picture of your energy use appears after two days. Make sure you keep the battery charged.
How to fit the battery Your Smart Energy Tracker comes with its own rechargeable battery. You’ll need to fit it yourself, but it’s straightforward. Here’s how to do it: Remove the battery cover Replace the cover. and slot in the battery that came with your Smart Energy Tracker.
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How to plug in your Smart Energy Tracker Your Smart Energy Tracker should be plugged into the mains to charge up the battery. For that, you’ll need the USB adapter. Please only use the USB adapter that came with your Smart Energy Tracker.
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Battery cover Remove the cover to slot in or take out the battery. Charging point The Smart Energy Tracker comes with its own USB power adapter. Plug it in here to power the device and charge the battery.
Our technician will take care of this for you. If we've posted the device to you, just give us a call and we can connect it remotely. For this to work, you’ll need to place your Smart Energy Tracker within 2 metres of your smart meter. 23/11/15 21:55...
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When you first switch on your Smart Energy Tracker it’ll give you the option to run through a quick tutorial to show how it works. Try that and then return to this guide to find out how to get more from your Smart Energy Tracker.
Your contents map Electricity Your Account Prices History Today Daily Daily Target Meter Info Your Account Prices History Today Daily Daily Target Meter Info...
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Settings Display Brightness Usage Light Timers Theme Standby Screen Pop-Ups Alerts Volume About Tutorial Product Info Serial & ID Radio Info...
How do I set targets for my usage? The great thing about your new Smart Energy Tracker is that it really lets you take control of your energy use. To help you do that, you can set targets for your household and see how your actual energy use measures up.
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Your usage light also glows different colours to let you know if you're under target (green), on target (amber) or over (red). So amber's the one to aim for. Or better still, green. Set targets and you can quickly see if your energy use is on track...
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How do I set targets for my energy use? From the Home Page, press ‘OK’ to access the Main Menu. Use the up/down arrows to select ‘Electricity’ or ‘Gas’, then select ‘Daily Target’. At the top of the screen, the ‘Source’ section will highlight five different ways to set your targets.
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Save 10%: As above but your new target shows a 10% saving Save 15%: As above but your new target shows a 15% saving Custom: Set up in kWh rather than £/p Off: No targets set 23/11/15 21:55 23/11/15 21:55 Main Menu Your Target Main Menu...
How do I know what to set my targets to? To give you an idea of the sort of target you should be aiming for, follow these 3 simple steps; Using the following tables, work out which energy average your household falls into: low, medium or high usage.
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Medium usage (kWh's) Electric annual kWh's Gas annual kWh's 3,100 12,500 3 bed house 3-4 people Small family Using washing machine up to 3 times a week Heating and electrical appliances being used all day High usage (kWh's) Electric annual kWh's Gas annual kWh's 4,600 18,000...
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Once you know your usage level (low, medium or high), refer to the below table to select your daily target for electric and gas. National average daily Gas and Electric expenditure Price Medium High per unit daily target daily target daily target Electric 14.13p...
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Seeing how much you're actually spending on energy can help you save money...
Understanding your energy use Once you’ve set a target for your energy use, your Smart Energy Tracker can let you know at a glance how you’re doing. Home Screen With a target in place, your screen should now look like this. This is your home screen and it shows how much energy you’re using right now.
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£1.19 Today £1.19 Today £1.19 Today Usage light Your Smart Energy Tracker also has an indicator light at the base of the unit which glows green, amber or red depending on how your electricity use compares against your target.
Which do you prefer? Cost, energy or CO On the home screen you’ll be able to see your current energy use as well as the total amount you’ve used today. You can look at your energy use in a few different ways. You can see: Electricity What it’s costing you in £/p Your energy consumption in W/kW...
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23/11/15 21:55 p/hr £1.19 today p/hr £1.19 today Gas Use Electricity Use Press to cycle units Press to cycle units Cost: Cost: p/hr p/hr Energy: W or kW Energy: W or kW g/hr or kg/hr g/hr or kg/hr...
How do I compare my energy use? Another great thing about your Smart Energy Tracker is that you can look at your energy use today and make a direct comparison with yesterday – which means you have greater control. Here’s how it works:...
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23/11/15 21:55 Check your History: History From your Gas or Electricity menu, Today Select ‘History’ Daily Select ‘Today’ and you’ll see an hour by hour breakdown Select ‘Daily’ and you’ll see the total amount for the day Press the 'down’ button to look at yesterday’s usage here too.
Want to change the way the display looks? Or switch off the energy usage light? Need to switch on a couple of alerts? You can. Get into the 'Settings' menu and you can tinker a little to make your Smart Energy Tracker work just the way you want. 23/11/15 21:55...
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Make your Smart Energy Tracker work just the way you want...
How do I change the brightness? Screen brightness You can choose your own settings for screen brightness when running on mains and battery. When running on the battery, if you reduce the brightness, you’ll save energy and the battery will last longer. 23/11/15 21:55 23/11/15...
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The usage light is at the base of the unit and shows how your electricity use compares with your target by glowing green, amber and red. You can alter the brightness. 23/11/15 21:55 23/11/15 21:55 Display Usage Light Brightness Brightness (Mains) Usage Light Brightness (Battery) Timers...
Here you can decide how long before that happens. Standby After a period of inactivity, your Smart Energy Tracker will go into standby mode. It’s set for 3 minutes but you can change how long before it switches to standby.
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23/11/15 21:55 23/11/15 21:55 Settings Menu Main Menu Main Menu Display Electricity Alerts Settings About Main Menu > Settings > Display > Press OK Press OK 23/11/15 21:55 23/11/15 21:55 Display Timers Brightness Home Page Usage Light Standby 1min 30s Timers Theme Standby Screen...
Within themes you can change You can change the way the the appearance of the display Home Page looks, and switch on your Smart Energy Tracker. between 4 different styles by You can invert the colours, using the up and down buttons,...
How do I change the standby screen? When your Smart Energy Tracker goes into standby mode after a period of inactivity, by default it’ll display a summary of your energy use. You can also switch off the 'Standby' display in your 'Settings'...
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Extend your battery life by changing the ‘Standby’ settings...
How do I change my alerts? Your Smart Energy Tracker will let you know when certain things happen. You can use the up and down buttons to select what option you want. You can also switch off pop-ups if you prefer.
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Energy Tracker is too far away from your meter. A pop- up window will appear telling you there’s a weak signal between your Smart Energy Tracker and your meter. Low Battery When your battery starts to run low, your Smart Energy Tracker is set to give an audible signal –...
How do I check my account? With your Smart Energy Tracker it's easy to check a few important details on your account. Always good to know. Check your Meter Info Under this option, you can see the details of your meter, including your current reading.
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You can view your current meter reading without needing to look at your meter Check prices Here, you can see your current Standing Charge and your Unit Rate. 23/11/14 21:55 23/11/15 21:55 Electricity Menu Prices Standing Charge Your Account 15.55p/Day History Unit rate 18.5p/kWh...
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Just call us on 0800 052 0133 and we’ll do what we can to help. But first, try our troubleshooting guide. It might be something really simple... My Smart Energy Tracker won’t switch on What's up What to do Did you press the...
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My Smart Energy Tracker isn’t showing or updating my energy use, or my history What's up What to do We only update your gas Leave it an hour then use every 30 minutes try again Your Smart Energy Move your Smart Energy...
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My Smart Energy Tracker doesn’t work when the USB adapter’s disconnected What's up What to do The battery may not have Make sure the battery’s at enough charge 100% before disconnecting the USB adapter The battery’s not Connect the battery...
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Check your 'Alerts' set-up in 'Settings' See page 41 It may be a glitch Reboot your Smart Energy Tracker See page 49 I can’t switch my Smart Energy Tracker off What's up What to do You don’t have to switch off...
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If the problem continues your Smart Energy Tracker may be faulty. Give us a call on 0800 052 0133 and we’ll sort it out.
Smart Energy Tracker OK, let’s start again. A lot of the time, glitches can be sorted out simply by rebooting your Smart Energy Tracker. Sounds technical, but it isn’t. Here’s how it’s done: Disconnect the USB adapter and remove the...
2 metres from your smart meter (but it’s OK to carry it around the house with you). And it needs to be kept dry. Does the Smart Energy Tracker factor in the energy I use from alternative sources, such as solar panels or windmills.
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Don’t use any other sprays or liquids. How do I switch the Smart Energy Tracker off? Press and hold OK to show the power options. Scroll down to 'Power Off' and then press OK again.
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How do I get into the System Menu? You’ll probably only need to do this if asked by our Customer Services team. Here’s what you’ll need to do: You now have a number of options: Press and hold OK Return home Scroll down to 'Power This takes you back to Off' and choose 'OK'...
DOC compliance R&TTE Declaration of Conformity (DoC) Unique identification of this DoC: Waterside House, 46 Shore, Leith, Edinburgh, United Kingdom, EH6 6QU declare under our sole responsibility that the product: product name: Smart Ener trade name: type or model: e Smart Ener to which this declaration relates is in conformity with the essential requirements and other relevant requirements of the R&TTE Directive (1999/5/EC).
Contact us Need help? If you need to talk to us about your Smart Energy Tracker just give us a call on: 0800 052 0133 Mon-Fri 8am-8pm Sat 8am-2pm sse.co.uk...
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Taking a smart view of your energy Need help? sse.co.uk 0800 052 0133 Mon-Fri 8am-8pm Sat 8am-2pm...
Need help?
Do you have a question about the Smart Energy Tracker and is the answer not in the manual?
Questions and answers
How do I get to the main menu
The documents do not provide explicit instructions on how to access the main menu on the SSE Smart Energy Tracker. However, the serial number can be found in the 'About' section of the 'Main Menu' under 'Serial and ID'.
This answer is automatically generated