Dell PowerEdge R230 Owner's Manual
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Dell PowerEdge R230 Owner's Manual

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Dell PowerEdge R230
Owner's Manual
Regulatory Model: E33S Series
Regulatory Type: E33S001

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Summary of Contents for Dell PowerEdge R230

  • Page 1 Dell PowerEdge R230 Owner's Manual Regulatory Model: E33S Series Regulatory Type: E33S001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.

  • Page 3: Table Of Contents

    Contents 1 About the PowerEdge R230 systems..............8 ..............8 Supported configurations on PowerEdge R230 systems ......................8 Front panel features and indicators ..........................13 LCD panel features ..........................13 Home screen ............................14 Setup menu ............................. 14 View menu ...........................14 Diagnostic indicators ..................16...
  • Page 4 ...........................38 About Boot Manager ......................... 38 Entering Boot Manager ......................38 Boot Manager main menu ......................38 About Dell Lifecycle Controller ........................38 Changing the boot order .......................39 Choosing the system boot mode ....................39 Creating a system or setup password ................
  • Page 5 ...................58 Supported hard drive configurations .............59 Removing a 3.5-inch hot swappable hard drive carrier blank ............60 Installing a 3.5-inch hot swappable hard drive carrier blank ................60 Removing a 3.5-inch cabled hard drive carrier ............. 61 Removing a cabled hard drive from a hard drive carrier ..............62 Installing a cabled hard drive into a hard drive carrier ................63...
  • Page 6 ..................98 Removing a cabled power supply unit ...................99 Installing a cabled power supply unit .............................99 System battery ....................... 99 Replacing the system battery .........................101 Hard drive backplane ................... 101 Removing the hard drive backplane .....................104 Installing the hard drive backplane ........................
  • Page 7 ..............129 When to use the Embedded System Diagnostics ..........129 Running the Embedded System Diagnostics from Boot Manager .....129 Running the Embedded System Diagnostics from the Dell Lifecycle Controller ....................... 130 System diagnostics controls 7 Jumpers and connectors.................131 ....................131 System board jumpers and connectors ......................

  • Page 8: About The Poweredge R230 Systems

    About the PowerEdge R230 systems The Dell PowerEdge R230 rack servers supports one Intel E3-1200 V5 series processor, up to four memory modules, and up to four hard drives. Supported configurations on PowerEdge R230 systems NOTE: Your system supports internal, hot swappable hard drives and cabled hard drives.
  • Page 9 Functions as a regular USB port or provides access iDRAC Direct port to the iDRAC Direct features. For more information, see the iDRAC User’s Guide at Dell.com/idracmanuals. USB connector Enables you to connect USB devices to the system. The port is USB 2.0-compliant.

  • Page 10: Front-Panel Features And Indicators

    Item Indicator, button, or Icon Description connector Information tag Contains system information such as service tag, NIC, MAC address for your reference. The information tag is a slide-out label panel. Hard drives Enables you to install up to four 3.5-inch hot swappable hard drives or up to four 2.5-inch hot swappable hard drives in 3.5-inch hot swappable adapters.
  • Page 11 Item Indicator, Button, or Icon Description Connector system status indicator on the back flash until one of the buttons is pressed again. Press the button to turn the system ID on or off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.
  • Page 12 Item Indicator, Button, or Icon Description Connector NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. Enables you to troubleshoot software and NMI button device driver errors when running certain operating systems.

  • Page 13: Lcd Panel Features

    The system's LCD panel provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention. For more information about the error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.

  • Page 14: Setup Menu

    SEL. This is useful when trying to match an LCD message with an SEL entry. Select Simple to view LCD error messages in a simplified user-friendly description. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. Set home Select the default information to be displayed on the Home screen.
  • Page 15 For more standby, and if any error information about error messages, see the exists (for example, a failed Dell Event and Error Messages Reference fan or hard drive). Guide at Dell.com/openmanagemanuals > OpenManage software. Invalid memory configurations can cause the system to halt at startup without any video output.

  • Page 16: Hot Swappable Hard Drive Indicator Codes

    Icon Description Condition Corrective action PCIe indicator The indicator flashes amber Restart the system. Update any required if a PCIe card experiences drivers for the PCIe card. Reinstall the card. an error. If the problem persists, see Getting help. Hot swappable hard drive indicator codes Figure 5.

  • Page 17: Back Panel Features And Indicators

    Drive-status indicator pattern (RAID only) Condition Flashes green three seconds, amber three Rebuild stopped seconds, and turns off six seconds Back panel features and indicators Figure 6. Back panel features and indicators Table 7. Back panel features and indicators Item Indicator, button, or Icon Description...

  • Page 18: Nic Indicator Codes

    Item Indicator, button, or Icon Description connector PCIe expansion card slot (x16 slot, full height) Power supply unit (PSU) Enables you to install one 250 W AC PSU. Ethernet connectors Enable you to connect integrated 10/100/1000 Mbps NIC connector. System identification Connects the optional system status indicator connector assembly through the optional cable management...

  • Page 19: Cabled Power Supply Unit Indicator Codes

    Set up your system and know the system technical your system or see Dell.com/poweredgemanuals specifications Install the operating system Operating system documentation at Dell.com/ operatingsystemmanuals Get an overview of the Dell Systems Management Dell OpenManage Systems Management Overview offerings Guide at Dell.com/openmanagemanuals > OpenManage software...

  • Page 20: Accessing System Information By Using Qrl

    Your system service tag to quickly access your specific hardware configuration and warranty information • A direct link to Dell to contact technical support and sales teams Steps Go to Dell.com/QRL and navigate to your specific product or Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code located in the...

  • Page 22: Performing Initial System Configuration

    Turn the system on by pressing the power button or by using iDRAC. Turn on the attached peripherals. Setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces: •...

  • Page 23: Logging In To Idrac

    For more information about setting up and configuring iDRAC, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Logging in to iDRAC You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight Directory Access Protocol (LDAP) user.
  • Page 24 Steps Go to Dell.com/support/drivers. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express Service Code field. NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me to enable the system to automatically detect your service tag, or select your product from the Product Selection page.

  • Page 25: Pre-Operating System Management Applications

    Your system has the following pre-operating system management applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) Navigation keys The navigation keys can help you quickly access the pre-operating system management applications. Description Enables you to enter System Setup.

  • Page 26: About System Setup

    UEFI. You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.

  • Page 27: System Information Screen Details

    Option Description Processor Settings Displays information and options related to the processor such as speed, cache size. SATA Settings Displays options to enable or disable the integrated SATA controller and ports. Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.

  • Page 28: Memory Settings Screen Details

    Option Description UEFI Compliance Displays the UEFI compliance level of the system firmware. Version Memory Settings screen details You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. To view the Memory Setting screen, click System Setup Main Menu →...

  • Page 29: Sata Settings Screen Details

    NOTE: This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set Turbo to Performance.
  • Page 30 Option Description Write Cache Enables or disables the command for Embedded SATA drives during POST. Port A For AHCI or RAID mode, BIOS support is always enabled. Option Description Model Displays the drive model of the selected device. Drive Type Displays the type of drive attached to the SATA port.

  • Page 31: Boot Settings Screen Details

    Option Description Option Description Capacity Displays the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Port F For AHCI or RAID mode, BIOS support is always enabled. Option Description Model Displays the drive model of the selected device.

  • Page 32: Network Settings Screen Details

    Network Settings screen details You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For BIOS boot mode, the option ROM of the network controllers handles the network settings.

  • Page 33: Serial Communication Screen Details

    Option Description Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default. Integrated Enables or disables the integrated network card. Network Card 1 Embedded NIC1 NOTE: The Embedded NIC1 and NIC2 options are only available on systems and NIC2 that do not have Integrated Network Card 1.

  • Page 34: System Profile Settings Screen Details

    Option Description NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1.

  • Page 35: System Security Settings Screen Details

    Option Description Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to Enabled by default. C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.
  • Page 36 Option Description TPM Security NOTE: The TPM menu is available only when the TPM module is installed. Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On without Pre-boot Measurements.

  • Page 37: Secure Boot Custom Policy Settings Screen Details

    Secure Boot Custom Policy Settings screen details Secure Boot Custom Policy Settings is displayed only when the Secure Boot Policy option is set to Custom. To view the Secure Boot Custom Policy Settings screen, click System Setup Main Menu → System BIOS →...

  • Page 38: About Boot Manager

    Launches System Utilities menu such as System Diagnostics and UEFI shell. About Dell Lifecycle Controller Dell Lifecycle Controller enables you to perform tasks such as configuring BIOS and hardware settings, deploying an operating system, updating drivers, changing RAID settings, and saving hardware profiles.

  • Page 39: Choosing The System Boot Mode

    NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Creating a system or setup password Prerequisites •...

  • Page 40: Using Your System Password To Secure Your System

    Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots. Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password.

  • Page 41: Operating With A Setup Password Enabled

    Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller.

  • Page 42: Changing The Thermal Settings

    Changing the thermal settings The iDRAC settings utility enables you to select and customize the thermal control settings for your system. Click iDRAC Settings → Thermal. Under SYSTEM THERMAL PROFILE → Thermal Profile, select one of the following options: • Default Thermal Profile Settings •...

  • Page 43: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 44: Recommended Tools

    If applicable, install the system into the rack. For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals. Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Related Tasks Installing the optional front bezel...

  • Page 45: Removing The Optional Front Bezel

    Figure 9. Removing and installing the optional front bezel release latch keylock front bezel Removing the optional front bezel Unlock the keylock at the left end of the bezel. Lift the release latch next to the keylock. Rotate the left end of the bezel away from the front panel. Unhook the right end of the bezel and pull the bezel away from the system.

  • Page 46: Installing The System Cover

    Hold the cover on both sides, and lift the cover away from the system. Figure 10. Removing and installing the system cover latch release lock latch system cover Next steps Install the system cover. Related Tasks Removing the optional front bezel Installing the system cover Installing the system cover Prerequisites...

  • Page 47: Inside The System

    Next steps If removed, install the bezel. Reconnect the system to the electrical outlet. Turn on the system, including any attached peripherals. Related Tasks Installing the optional front bezel Inside the system Figure 11. Inside the system—four 3.5-inch or 2.5-inch hot-swappable hard drive systems control panel module hot-swappable hard drive (4) intrusion switch...
  • Page 48 Figure 12. Inside the system—four 3.5-inch cabled hard drive systems control panel module cabled hard drive intrusion switch power supply unit expansion card riser memory module (A1, A2, A3, A4) processor system board cooling fan (4) optical drive...

  • Page 49: Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 50: Installing The Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 51: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 52: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 53: System Memory

    Next steps Follow the procedure listed in After working inside your system. Related Tasks Removing the optional front bezel Installing the optional front bezel System memory Your system supports DDR4 ECC unbuffered DIMMs (UDIMMs). NOTE: MT/s indicates memory module speed in Mega Transfers per second. Memory bus operating frequency can be 2133 MT/s, 1866 MT/s, or 1600 MT/s depending on the following factors: •...

  • Page 54: General Memory Module Installation Guidelines

    channel 1: memory sockets A2 and A4 The following table shows the memory populations and operating frequencies for the supported configurations: Table 11. Memory populations and operating frequencies for the supported configurations Memory Memory modules Operating frequency (in Maximum memory module ranks module type populated per MT/s)

  • Page 55: Removing A Memory Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 56: Installing A Memory Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 57 WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.

  • Page 58: Hard Drives

    55 TB/year) leads to significant risk and increases the failure rate of the drives. For more information about these hard drives, see the 512e and 4Kn Disk Formats white paper and 4K Sector HDD FAQ document at Dell.com/poweredgemanuals. CAUTION: Before removing or installing a hot swappable hard drive, read the storage controller card documentation to ensure that the host adapter is configured to support hot swappable hard drive removal and installation.

  • Page 59: Removing A 3.5-Inch Hot Swappable Hard Drive Carrier Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 60: Installing A 3.5-Inch Hot Swappable Hard Drive Carrier Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 61: Removing A Cabled Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 62: Installing A Cabled Hard Drive Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 63: Installing A 3.5-Inch Cabled Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 64: Removing A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 65: Removing A Hot Swappable Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 66: Installing A Hot Swappable Hard Drive Into A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 67: Installing A 2.5-Inch Hot Swappable Hard Drive Into A 3.5-Inch Hard Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 68: Installing A 3.5-Inch Hard Drive Adapter Into The 3.5-Inch Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 69: Removing A 3.5-Inch Hard Drive Adapter From A 3.5-Inch Hot Swappable Hard Drive Carrier

    Figure 25. Removing and installing a 3.5-inch hard drive adapter into a 3.5-inch hot swappable hard drive carrier 3.5-inch hot swappable hard drive carrier screw (5) 3.5-inch hard drive adapter 2.5-inch hot swappable hard drive Next steps Install the 3.5-inch hot swappable hard drive carrier into the system. Related Tasks Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter Installing a hot swappable hard drive carrier...

  • Page 70: Removing A 2.5-Inch Hot Swappable Hard Drive From A 3.5-Inch Hard Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 71: Hard Drive Cabling Diagrams

    Hard drive cabling diagrams Cabling four 3.5-inch hard drives Figure 26. Cabling four 3.5-inch hard drives to the PERC card hard drive/optical drive power connector on SAS A connector the system board PERC card system board SATA/optical drive connector on the system cable routing clip board optical drive...
  • Page 72 Figure 27. Cabling four 3.5-inch hard drives to the SATA connector on the system board system board SATA/optical drive connector on the system board mini-SAS connector on the system board for cable routing clip SATA hard drives optical drive hard drive (4) hard drive/optical drive power connector on the system board...
  • Page 73 Cabling two 3.5-inch hard drives Figure 28. Cabling two 3.5-inch hard drives to the PERC card hard drive/optical drive power connector on SAS port A the system board PERC card system board SATA/optical drive connector on the system cable routing clip board optical drive hard drive (2)
  • Page 74 Figure 29. Cabling two 3.5-inch hard drives to the SATA connector on the system board system board SATA/optical drive connector on the system board mini-SAS connector on the system board for cable routing clip SATA hard drives optical drive hard drive (2) hard drive/optical drive power connector on the system board...

  • Page 75: Optical Drive (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 76: Installing The Optional Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 77: Removing The Cooling Fan Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 78: Installing The Cooling Fan Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 79: Removing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 80: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 81: Replacing The Optional Internal Usb Memory Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 82: Expansion Cards And Expansion Card Riser

    Expansion cards and expansion card riser NOTE: A System Event Log (SEL) is logged if an expansion card riser is unsupported or missing. It does not prevent your system from turning on and no BIOS POST message or F1/F2 pause is displayed.

  • Page 83: Removing The Expansion Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 84: Installing The Expansion Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 85: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 86 Figure 35. Removing and installing the expansion card from the expansion card riser touch point (2) expansion card riser connector expansion card riser expansion card Figure 36. Removing and installing the expansion card from the expansion card riser PERC card expansion card connector on the riser touch point (2) expansion card riser...

  • Page 87: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 88: Replacing An Optional Sd Vflash Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 89 Figure 38. Removing and installing the iDRAC port card screw iDRAC port iDRAC port card board SD vFlash media card slot tabs on the iDRAC port slots on the chassis iDRAC port card connector iDRAC port card holder Next steps Install the iDRAC port card.

  • Page 90: Installing The Optional Idrac Port Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 91 Remove the cooling shroud. WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. Steps Loosen one of the screws that secure the heat sink to the system board. Allow some time (around 30 seconds) for the heat sink to loosen from the processor.

  • Page 92: Removing The Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 93 Figure 40. Opening and closing the processor shield processor shield tab on the processor shield socket lever...

  • Page 94: Installing The Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 95 Ensure that you follow the Safety instructions. If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions included in the compressed download file to install the update on your system. NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.

  • Page 96: Installing The Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 97 Figure 42. Applying thermal grease on the top of the processor processor thermal grease thermal grease syringe Place the heat sink onto the processor. NOTE: Ensure that the arrow on the heat sink is facing the back of the chassis. Tighten one of the four screws to secure the heat sink to the system board.

  • Page 98: Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 99: Installing A Cabled Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 100 NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell certified service technicians. Steps Locate the battery socket. For more information, see System board jumpers and connectors. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.

  • Page 101: Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 102 Figure 46. Removing and Installing the four 3.5-inch hot swappable SAS/SATA hard drive backplane guide (2) hard drive backplane release tab (2) backplane power cable backplane signal cable SAS_A connector on the backplane hard drive connector (4)
  • Page 103 Figure 47. Cabling diagram—Four 3.5-inch hot swappable SAS/SATA hard drive backplane power supply unit signal connector on the system board hard drive/optical drive power connector system board on the system board SATA/optical drive connector on the mini-SAS connector for SATA hard system board drives cable routing clip...

  • Page 104: Installing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 105 Remove the screws securing the LCD control panel board. Lift the LCD control panel board away from the chassis. Figure 48. Removing and installing the LCD control panel—four 3.5-inch hot swappable hard drive chassis LCD control panel notches (6) display module cable retention clip display module cable tabs on the LCD control panel (6)

  • Page 106: Installing The Lcd Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 107: Removing The Led Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 108: Installing The Led Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 109: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 110 CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. Remove the screws on the system board, and slide the system board toward the front of the chassis. Hold the system board by the touch points and lift it out of the chassis. CAUTION: To prevent damage to the system board, do not lift the system board by holding a memory module, processor, or other components;...

  • Page 111: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 112 After working inside your system. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User’s Guide, at Dell.com/idracmanuals. NOTE: If you are using Easy Restore, you do not have to import an existing iDRAC Enterprise license.

  • Page 113: Trusted Platform Module

    After the service tag is entered, it cannot be updated or changed. Click Ok. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide, at Dell.com/ idracmanuals. Trusted Platform Module The Trusted Platform Module (TPM) is used to generate or store keys, protect or authenticate passwords, and create or store digital certificates.

  • Page 114: Installing The Trusted Platform Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 115: Re-Enabling The Tpm For Bitlocker Users

    slot on the system board Next steps Install the system board. Follow the procedure listed in After working inside your system. Related Tasks Installing the system board Re-enabling the TPM for BitLocker users Initialize the TPM. For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx.

  • Page 116: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 117: Troubleshooting A Serial I/O Device

    Steps Disconnect the keyboard and/or mouse cables from the system and reconnect them. If the problem persists, connect the keyboard and/or mouse to another USB port on the system. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled.

  • Page 118: Troubleshooting An Nic

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 119: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 120: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 121: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 122: Troubleshooting Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 123: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 124: Troubleshooting An Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 125: Troubleshooting A Hard Drive

    If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.

  • Page 126: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 127: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 128: Diagnostic Messages

    Diagnostic messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more information about system diagnostics, see Using system diagnostics. Alert messages The systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions.

  • Page 129: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 130: System Diagnostics Controls

    System diagnostics controls Menu Description Configuration Displays the configuration and status of all detected devices. Results Displays the results of all tests that are executed. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 131: Jumpers And Connectors

    Jumpers and connectors System board jumpers and connectors Figure 55. System board jumpers and connectors Table 16. System board jumpers and connectors Item Connector Description PCIE_G3_X8 PCIe card connector 2 INT_USB_3.0 Internal USB connector 3.0 CPU1 Processor socket J_AMEA1 iDRAC port card connector A3, A1, A4, A2 Memory module socket...

  • Page 132: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 133: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 134: Technical Specifications

    Technical specifications Dimensions and weight Physical Dimensions Height 42.8 mm (1.68 inch) Width with rack 482.38 mm (19 inch) latches Width without rack 434.15 mm (17.09 inch) latches Depth without 497 mm (19.5 inch) bezel Maximum weight 8.78 kg (19.35 lb) for two 2.5-inch hard drive chassis Maximum weight...

  • Page 135: Processor Specifications

    Processor specifications Processor Specification Type One Intel E3-1200 V5 series Expansion bus specifications PCI Express Specification Generation 3 expansion slots using expansion card riser PCIE_G3_X16 (Slot 1) one half-height, half-length x16 link for processor 1 (Slot 2) one full-height, half-length x16 link for processor 1 PCIE_G3_X8 (Slot 1) one full-height, half-length x4 link for processor 1 (Slot 2) one half-height, half-length x8 link for processor 1...

  • Page 136: Storage Controller Specifications

    Storage controller PERC H730, PERC H330, PERC H830, PERC S130. type NOTE: Your system supports software RAID S130 and a PERC card. For more information on software RAID, see the Dell PowerEdge RAID Controller (PERC) documentation at Dell.com/storagecontrollermanuals. Drive specifications Drives...

  • Page 137: Video Specifications

    Video type Integrated Matrox G200 Video memory 16 MB shared Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/environmental_datasheets. Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
  • Page 138 Maximum shock Specifications Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms. Maximum altitude Specifications Operating 3048 m (10,000 ft). Storage 12,000 m (39,370 ft).
  • Page 139 NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

  • Page 140: Getting Help

    Scan the QRL to get immediate access to your system information using your smart phone or tablet. Documentation feedback Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback.

  • Page 141: Accessing System Information By Using Qrl

    Your system service tag to quickly access your specific hardware configuration and warranty information • A direct link to Dell to contact technical support and sales teams Steps Go to Dell.com/QRL and navigate to your specific product or Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code located in the...

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