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T-4210/T-4307/T-4604
Users Manual
Date:
02-26-2015

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Summary of Contents for Tharo Systems T-4210

  • Page 1 T-4210/T-4307/T-4604 Users Manual Date: 02-26-2015...
  • Page 2: Table Of Contents

    CONTENTS Barcode Printer Box Contents Getting to Know Your Printer Printer Setup Loading Labels Loading Ribbon Connecting the Printer to the Host Computer your Computer EASYLABEL Start installation Windows Driver installation Printer Setting and Control Operation Panel LCD Interface Introduction LCD Interface Functions Label Calibration and Self-Test Error Alerts...
  • Page 3: Fcc Compliance Statement

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS During the print process the Printhead will become hot. Do NOT attempt to clean the Printhead until it has had time to cool. The Printhead is the most fragile part of your Printer. Do NOT use sharp or hard objects to clean the Printhead.
  • Page 5: Barcode Printer

    Barcode Printer Box Contents Please check that all of the following items are included with your printer. T-4210 / T-4307/ T-4604 Printer USB Cable Power Cord Including EASYLABEL Start software and user’s manual.
  • Page 6: Getting To Know Your Printer

    Barcode Printer Getting to Know Your Printer Front View Stylus Printer Cover Touch Panel Viewing Window POWER Button FEED Button Lower Cover Plate USB Host Rear View Fan-Fold Label Slot Calibration button Ethernet port Serial port (DB-9) Applicator Interface(OPTIONAL) USB Port USB Host Parallel port(OPTIONAL) Power jack...
  • Page 7 Barcode Printer Ribbon Rewind Hub Ribbon Supply Hub Print Mechanism Platen Roller Print Head Release Lever Label Guide Label Roll Guide Label Roll Hanger Adjustable Sensor Label Guide...
  • Page 8: Printer Setup

    Printer Setup Loading Labels This printer supports the following printing methods: Thermal Transfer Printing (TTP) Requires a ribbon for transferring the printed image to the labels. Direct Thermal Printing (DTP) oes not require a ribbon. Verify which printing method you are using and modify the settings in the printer driver, printer menu, and/or software.
  • Page 9 Printer Setup Slide the label roll guide out and fold it down Place the label roll on the label supply hub until it contacts the printer housing. (Do not apply too much pressure to avoid damaging the label stock.)
  • Page 10 Printer Setup Feed the label stock through the printer as indicated by the red arrows Feed the label stock through the Adjustable Sensor and up to the tear-off plate. * Remember to change the position of the movable sensor and align it to the gap, black mark, or tag hole in the media.
  • Page 11 Printer Setup 2. Return the Print Head Release Lever to its original position. 1. The labels pass between the wall of the printer housing 1. The labels pass between the wall of the printer housing and the adjustable paper guide. and the adjustable paper guide.
  • Page 12: Loading Ribbon

    Printer Setup Loading Ribbon Loading Ribbon Place the printer on a flat surface and open the top cover Place a new ribbon on the ribbon supply hub. The two illustrations below show you how to route the ribbon depending on the ribbon type (ink side in or out). Ink side out Ink side in...
  • Page 13 Printer Setup Feed the ribbon under the print head and back up on the other side. Attach ithe ribbon to an empty ribbon core on the Ribbon Rewind Hub. * Do not feed the ribbon under the Adjustable Label Sensor.
  • Page 14: Connecting The Printer To The Host Computer Your Computer

    Printer Setup Connecting the Printer to your Computer Ensure that the printer is turned off. Connect the power cord to the printer. Plug the power cord into an electrical outlet. Connect the USB cable to the printer and your computer. Turn the printer on.
  • Page 15: Easylabel Start Installation

    Printer Setup EASYLABEL Start Installation EASYLABEL Start is the free labeling package included with every Tharo printer. Insert the product CD into CD/DVD drive of your computer. Open the "install” folder on the CD. Right click on the setup.exe icon and choose “Run as Administrator” to start the installation. Select a language for the installation and click OK to continue.
  • Page 16 Printer Setup The next screen allows you to specify the directory to install EASYLABEL into. In most cases the default is fine. You may also specify if you want an EASYLABEL icon on your desktop. Click on “Next” to continue. The next step allows you to specify the installation type.
  • Page 17 Printer Setup The Status screen will show the progress of the EASYLABEL Start installation. The installation is complete. Click “Finish” to close the InstallShield Wizard. You are ready to start using EASYLABEL. If you are a new EASYLABEL user we recommend that you view the EASYTutor tutorials.
  • Page 18: Windows Driver Installation

    Printer Setup Windows Driver Installation Windows Drivers are NOT needed when printing to your Tharo Printer with EASYLABEL. If you want to print to your Tharo Printer from other Windows applications then a Windows driver is needed. Insert the product CD into CD/DVD drive of your computer. STOP! Do NOT plug the Printer's USB cable into your computer yet.
  • Page 19 Printer Setup The printer can be installed on Windows releases other than Windows 8 or Windows 10 without any special steps. Insert the product CD into CD/DVD drive of your computer. Turn the printer on and connect it to your computer with a USB cable. The “Found New Hardware Wizard”...
  • Page 20: Printer Setting And Control

    Printer Setting and Control Operation Panel TOUCH PANEL FEED BUTTON POWER BUTTON POWER Button Press the POWER button to turn on the printer. Press and hold the POWER button for 3 seconds to turn the printer off. FEED Button Press the FEED button to advance the media. If you are using continuous labels, the printer will advance a length of media.
  • Page 21: Lcd Interface Introduction

    Once the printer has booted, the LCD screen will display “Ready“. This indicates the printer is online and ready for use. Tap the screen with your finger or the stylus pen when you want to select on screen items such as settings icons. T-4210 V2.0000 Test Test Main...
  • Page 22 Status of LCD Interface When the printer is in standby (ready to print), the LCD will display “Ready” on screen. You can only print when you see the “Ready“ status. Printer Model and Firmware Version T-4210 V2.0000 Test Main Wizard The LCD screen will display error messages on the screen when they occur.
  • Page 23 Printer Setting and Control Main Printer Settings Darkness Tap this button to accept Printer the changes and return Code Page Speed Settingss Language to the main page Sensor Auto Select Select Tap this button to Cancel Label Printer Devices Settings Control Media the changes and return to...
  • Page 24 Printer Setting and Control On the Ready Screen there are three icons that allow you to access three different menus. Main T-4210 V2.0000 Tap “Main”-- Printer Code Page Settings Language The screen now shows the “Main” Menu selections allowing you to access the various printer settings.
  • Page 25: Lcd Interface Functions

    Printer Setting and Control LCD Interface Functions Main Menu Main Printer Code Page Settings Language Label Printer Devices Settings Control Recall Label Printer Settings - Setting options for printing such as print speed, darkness, etc. LCD Language- Allows selection of the language used in the printer’s LCD Code Page- Allows selection of what Code Page to use when printing Label Settings- Setting options for the label such as label rotation, print position, label offset, etc.
  • Page 26 Printer Setting and Control Devices Menu Devices Option Smart Buzzer Setting Backfeed Serial Port Settings Settings Settings Clock WiFi Bluetooth Settings Settings Settings Buzzer- Defines operation of Buzzer. When this option is turned on the printer will sound the buzzer (beep) for most events.
  • Page 27 Printer Setting and Control Available Menu Settings Darkness 0-19 Speed 10 based on print resolution see specification page Auto Select Media Detection See-Through Reflective Sensor Select Label with Gaps Printer Setting Media Type Label with Marks Continuous Direct Thermal Print Mode Thermal Transfer Tear-Off Position 0-40...
  • Page 28 Printer Setting and Control Buzzer None Cutter Option Setting Label Dispenser Applicator Smart Backfeed 4800 bps 9600 bps 19200 bps Baud Rate 38400 bps 57600 bps 115200 bps Serial Port Settings None Parity Even Devices 7 bits Data bits 8 bits 1 bits Stop bits 2 bits...
  • Page 29 Settings Label Test Main Wizard Recall Label function Allows the user to Recall any labels in the printer and preview them. Main T-4210 V2.0000 Printer Code Page Settings Language From the Home screen, tap Main to enter the Main Menu.
  • Page 30 Label Label Label Recall Label Recall Label Prompt Print Quantity Keep taping to move to the next page The selected label prints. T-4210 V2.0000 ***After using the recall label function the printer returns to the Ready Page. Test Main Wizard...
  • Page 31: Label Calibration And Self-Test

    FEED button. The printer will now perform a Label Calibration. Once the Label Calibration is complete, the printer will print a Self Test label. The contents of a sample self-test printout can be seen below. T-4210 VX.XXX Model & Version USB S/N: 12345678...
  • Page 32 Printer Setting and Control Label Calibration Button The Label Calibration button is used to perform a Label Calibration. This is useful to correct any Media Errors that may occur when changing the labels to another type, such as changing gap labels to black mark labels or continuous media. Press CALIBRATION BUTTON Press and hold the Calibration Button for 2 seconds to start the Label Calibration.
  • Page 33: Error Alerts

    Printer Setting and Control Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD screen and hear some beep signals. Please refer to below table for the errors, causes and possible solutions. FEED BUTTON POWER BUTTON Type...
  • Page 34 Printer Setting and Control Type Beeps Description Solution Make sure that the label sensor is positioned correctly. If the No labels are sensor still does not detected. detect the paper, run the auto- detection function again. Replace the label Label stock is used up.
  • Page 35: Usb Host

    Printer Setting and Control USB Host and Standalone Mode USB Host Uses The USB Host port supports the use of a USB memory stick, keyboard or scanner. A USB memory stick can be used to extend the user accessible storage memory up to 32GB The printer’s Firmware also can be updated using a USB memory stick.
  • Page 36 Printer Setting and Control USB Keyboard Plug a USB keyboard into the printer and the “Enter Standalone?” prompt will appear on the LCD. Press the “Y” key on keyboard to enter Standalone Mode. You can also press “F1” on the keyboard to enter Standalone Mode from the “Ready”...
  • Page 37: Netsetting For Ethernet

    NetSetting for Ethernet Installing the NetSetting software The NetSetting software is used to manage the network configuration of the Ethernet port. NetSetting is available on the CD that ships with the printer or it can be downloaded from our website (www.tharo.com). To install NetSetting: Insert the Printer CD in your computer’s CD/DVD drive.
  • Page 38: Netsetting Interface

    NetSetting for Ethernet NetSetting Interface Doubleclick on the NetSetting icon to start the program. You will see the start page below. The start page will display the basic information of any connected printer and your PC. ZX1200 Click on the magnifying glass icon to search your network for Tharo Ethernet printers. Any printers that are detected are listed on the start page.
  • Page 39 NetSetting for Ethernet IP Setting On the IP Setting tab you can change the Printer Name, Port Number, Default Gateway and Password. You can also set the printer’s IP address either by DHCP or by Static IP. Click the “Set” button to apply the settings and the “Refresh” button to re-query the printer and refresh the values. **** To fully benefit from the NetSetting software, you should be familiar with basic networking principles.
  • Page 40 NetSetting for Ethernet Alert Mail Setting The Printer can send the alert messages to a designated mail account when errors occur. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol). You can set or change the configurations of SMTP and SNMP on the “Alert Mail Setting” tab. Click the “Set”...
  • Page 41 NetSetting for Ethernet Alert Message Setting Here you can specify which errors should trigger sending an email. The alert messages can be sent by SMTP, SNMP or both. Click the “Set” button to apply the settings and the “Refresh” button to re-query the printer and refresh the values.
  • Page 42 This tab allows you to change the configuration of the connected printer. Many of the printer settings can be modified on this setting page. ZX1200i T-4210 English Click the “Set” button to apply the settings and the “Refresh” button to re-query the printer and refresh the values.
  • Page 43 NetSetting for Ethernet Terminal The “Terminal” tab provides a communication interface for operator to control the printer. Enter printer commands into the "Input Command" window and press the “Send Command” button, the commands will be sent to the printer. For the commands that return a response message, the message will be displayed in "Output Message" window. Click on the “Clear Data”...
  • Page 44 NetSetting for Ethernet Firmware Upgrade The current printer firmware version is shown on the “Firmware Upgrade” tab. You may also upgrade the printer firmware from this screen. Simply click the “browse” button and specify the firmware file location. Then click the “Start Download Firmware” button. The printer firmware will be updated remotely. BOOT : 1.000a1 F/W : ZX1200i 1.000a In addition to the firmware update, you can click the “Recover To Factory Settings”...
  • Page 45: Accessories

    Accessories Accessories Preparation Before installing any of the optional accessory modules: Turn off the printer and unplug the power cord Open the top cover Place the printer on a flat surface and open the printer cover **** Remember to switch off the printer before installing the cutter. **** Do not use to cut adhesive labels! Glue residue will be left on the cutter blade and impair proper operation.
  • Page 46: Installing The Cutter

    Accessories Installing the Cutter Cutter Components 1.Cutter Module 2. Screw Remove the screw that secures the lower cover plate Slide the lower cover plate to the right a little bit and then remove it.
  • Page 47 Accessories Connect the cutter cable connector to the cutter jack on the printer. Carefully insert the tabs on the cutter module into the slots on the printer. (see red arrows)
  • Page 48 Accessories Secure the cutter module to the printer housing using the screws. The cutter module is now installed. Load a label roll into the printer and close the printer cover. **** Be sure to enable the cutter function is enabled in the printer.(Main--Devices--Option Setting) **** For proper cutter operation, the labels should be at least 30 mm high.
  • Page 49: 5.3 Ribbon Removal From The Optional Core-Free Ribbon Hub

    Accessories 5.3 Ribbon Removal from the Optional Core-free Ribbon Hub Use a tool to cut off the ribbon.
  • Page 50 Accessories Pull the knob open, the ribbon should be easy to remove.
  • Page 51: Installing The Wifi Interface Module

    Accessories Installing the WiFi Interface Module 1. Remove the screw 2. Remove the option cover 3. Unplug the connection cable 4. Install the Wifi Module 5. Plug in the connection cable 6. Reinstall the option cover and screw...
  • Page 52: Installing The Bluetooth Interface Module

    Accessories Installing the Bluetooth Interface Module 1. Remove the screw 2. Remove the option cover 3. Unplug the connection cable 4. Insert the Bluetooth Module 5. Plug in the connection cable 6. Reinstall the option cover and screw...
  • Page 53: Maintenance And Adjustment

    Maintenance and Adjustment Removing / Installing the print head module Open the top cover. Use a screwdriver or a coin to loosen the TPH module screw. Rotate the print head release lever counterclockwise as shown. Hold the print head module and gently unplug the TPH cable.
  • Page 54: Adjusting The Print Line

    Maintenance and Adjustment Adjusting the print line Open the top cover. Use a screwdriver or a coin to loosen the TPH module screw. Rotate the print head release lever counterclockwise as shown. Turn the adjustment screws(A) clockwise or counterclockwise to align the indicator indicator with the indicator line.
  • Page 55: Adjusting Ribbon Tension

    Maintenance and Adjustment Adjusting ribbon tension You can adjust the ribbon tension by turning the ribbon shaft knob (see illustration) clockwise or counterclockwise. There are 4 possible settings marked (1-4) on the ribbon supply hub. # 1 : Tension is the highest # 4 : Tension is the lowest To set the tension, press in the knob and turn it clockwise or counterclockwise as required.
  • Page 56: Cleaning The Thermal Print Head

    Maintenance and Adjustment Cleaning the thermal print head Printing labels will cause dirt such as paper dust, particles of ink and label adhesive to accumulate on the thermal print head. This can cause poor print quality and incomplete print outs. When this happens, the print head must be cleaned: 1.
  • Page 57: Print Head Balance And Tension Adjustment

    Maintenance and Adjustment Print head balance and tension adjustment Open the top cover. Use a screwdriver or a coin to loosen the TPH module screw. When using a variety of label stock and ribbons, the ink may not be evenly distributed. If there is no printed image on one side of the paper then the print head pressure must be readjusted using the TPH spring boxes.
  • Page 58: Ribbon Shield Adjustment

    Maintenance and Adjustment Ribbon shield adjustment If ribbon wrinkle occurs during printing, adjust the ribbon shield. If ribbon wrinkle occurs as shown in figure (a), you need to turn ribbon shield screw clockwise. If ribbon wrinkle occurs as shown in figure (b), you need to turn ribbon shield screw counterclockwise. To keep track of the change in print quality, you should adjust the screw by a half turn at a time.
  • Page 59: Cleaning The Cutter

    Maintenance and Adjustment Cleaning the cutter Switch off the printer before removing the cutter. (To remove or install the cutter refer to ‘’accessories’’ in Section 5) Remove the screw at the bottom of the cutter . Remove the cutter cover. Remove any jammed paper.
  • Page 60: Troubleshooting

    Maintenance and Adjustment Troubleshooting Problem Solution Check the power supply. The printer is switched on but the LED ♦ does not light up. Check for software setting or program command errors. ♦ Look for the error in Section 3.3 Error Alerts The LED lights up red and printing has ♦...
  • Page 61: Appendix

    APPENDIX PRODUCT SPECIFICATIONS T-4210 T-4604 T-4307 4.25” (108mm) 4.16” (105.7mm) 4.16” (105.6mm) EASYLABEL Start Windows and CUPS (Linux and Mac) Backlit 3.2” touch screen LCD Cutter Module Parallel Port Adaptor Module Bluetooth Module WiFi Print Server Module (IEEE 802.11b/g/n) Applicator Interface External label roll holder for 10”...
  • Page 62: Interface Specifications

    APPENDIX INTERFACE INTERFACE Parallel Port (Optional) Handshaking : DSTB is sent to the printer, BUSY to the host computer Interface : Parallel cable compatible with IBM computers cable Pinout : See below Pin No. Function Transmitter /Strobe Computer / printer Data 0-7 Computer /Acknowledge...
  • Page 63 APPENDIX INTERFACE Computer Connector: Type A Pin NO. Function VBUS Connector Type: Type B Pin NO. Function VBUS PIN NO. FUNCTION PIN NO. FUNCTION +5V,max 500mA START_PNT SLEW_LABEL PAUSE REPRINT +24V,max 1.5A RIBBON_LOW SERV_REQ END_PRINT MEDIA_OUT RIBBON_OUT DATA_READY OPT_FAULT...

This manual is also suitable for:

T-4307T-4604

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