Mitel 5304 User Manual
3300 ip communications platform
Hide thumbs
Also See for 5304:
- User manual (84 pages) ,
- Installation manual (8 pages) ,
- Quick reference manual (2 pages)
Subscribe to Our Youtube Channel
Related Manuals for Mitel 5304
Summary of Contents for Mitel 5304
- Page 1 MITEL 3300 IP Communications Platform 5304 IP Phone User Guide 5304 IP Phone User Guide...
- Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
-
Page 3: Table Of Contents
For Users on Resilient 3300 ICP Systems ... 4 TIPS FOR YOUR COMFORT AND SAFETY ... 4 Don't cradle the handset!... 4 Protect your hearing... 4 CUSTOMIZING YOUR 5304 IP PHONE ... 5 Ringer Control ... 5 Handset Receiver Volume Control ... 5 Speaker Volume Control... 5 Display Contrast Control ... - Page 4 5304 IP Phone User Guide CALL HANDLING ... 11 Hold... 11 Transfer ... 11 Conference ... 12 Conference Split... 12 Swap... 12 Call Forward ... 13 Call Forward - Remote (I'm Here) ... 14 Call Forward - End Chaining... 15 Call Forward - Override...
- Page 5 5304 IP Phone User Guide Hot Desking ... 23 Hot Desk Log-In ... 23 Hot Desk Log-Out... 23 Hot Desk Remote Logout ... 24 Tag Call... 24 Call History... 25 Night Answer ... 26 Release ... 26 - v -...
- Page 6 5304 IP Phone User Guide - vi -...
-
Page 7: About Your Phone
5304 IP Phone is a two-line, dual port telephone that provides voice communication over an IP network. It has a back-lit liquid crystal display (LCD) screen. The 5304 IP Phone offers 8 programmable keys for one-touch feature access and one prime line key. The personal key on the bottom is always your Prime Line. -
Page 8: Elements Of Your Phone
5304 IP Phone User Guide Elements of Your Phone Feature Function 1) Display Provides a two–line, 20–character liquid crystal display (LCD) viewing area that assists you in selecting and using phone features and identifying callers. When you are using the Superkey feature, prompts and feature information appear on the display screen. -
Page 9: Function Keys
5304 IP Phone User Guide Function Keys Your system administrator can program the following function keys on a personal key (PK): • Hold • Redial • Cancel • Transfer/Conference • Message Waiting Note: Certain features as documented in this guide will only work if the associated function key has been programmed. -
Page 10: Selecting Menu Options
5304 IP Phone User Guide Selecting Menu Options To select menu items on the display, press *, 0 and # on the keypad. For example, if options *=YES 0=DEFAULT #=NO appear and you want to select YES, press *. About Feature Access Codes Use of some features requires dialing access codes. -
Page 11: Customizing Your 5304 Ip Phone
CUSTOMIZING YOUR 5304 IP PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: • Press ( UP ) or To adjust the Ringer Pitch while the set is idle: 1. Press the programmed Superkey. 2. Press # until "Ringer Adjust?" appears. -
Page 12: Feature Keys
5304 IP Phone User Guide Feature Keys You can use the programmed Superkey on your phone or the Desktop Tool to program the personal keys as speed call keys. The Desktop Tool is a browser–based interface that makes programming quick and easy. For more information on using the Desktop Tool, please contact your System Administrator. -
Page 13: Making And Answering Calls
Warning for emergency number dialing: Consult your local authorities for Emergency Numbers and 911 or equivalent service availability in your area. To make an Emergency Call: 1. Lift the handset. 2. Dial your Local Emergency Number (911 or equivalent). 5304 IP Phone User Guide - 7 -... -
Page 14: Phonebook
5304 IP Phone User Guide Phonebook To use Phonebook: 1. Press the programmed Superkey key. 2. Press * when "Phonebook?" appears. 3. Enter the name of the desired party, as follows: • For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display. -
Page 15: Redial
7. Press the personal key again. 8. Do one of the following: • To make the number private, press *. • To keep the number visible, press #. 9. Press the programmed Superkey. 5304 IP Phone User Guide - 9 -... -
Page 16: Speed Call - Personal
5304 IP Phone User Guide Speed Call – Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial the appropriate feature access code. 3. Enter an index number between 00 and 09. To store a personal Speed Call number: 1. -
Page 17: Call Handling
3. Do one of the following: • To complete the Transfer, hang up. • To announce the Transfer, wait for an answer, consult, and hang up. • To cancel the Transfer, press the programmed Cancel key. 5304 IP Phone User Guide - 11 -... -
Page 18: Conference
5304 IP Phone User Guide Conference To form a Conference when a two–party call is already in place, or to add another party to an existing Conference: 1. Press the programmed Transfer/Conference key. 2. Dial the number of the next party. -
Page 19: Call Forward
Call Forward lets you redirect incoming calls to an alternate number. You can select one of the following forwarding options: • Always redirects all incoming calls regardless of the state of your telephone. • B–Int redirects internal calls when your telephone is busy. -
Page 20: Call Forward - Remote (I'm Here)
5304 IP Phone User Guide Call Forward - Remote (I'm Here) To forward calls from a remote station to your current location: 1. Press the programmed Superkey. 2. Press # until "Call Forwarding?" appears. 3. Press *. 4. Press # until "I Am Here" appears. -
Page 21: Call Forward - End Chaining
4. Press # until the desired message appears. 5. Press * turn on the message. To turn Messaging - Advisory off: 1. Press the programmed Superkey. 2. If necessary, press the # until "Advisory Msgs?" appears. 5304 IP Phone User Guide - 15 -... -
Page 22: Messaging - Cancel Callback
5304 IP Phone User Guide 3. Press * when "Advisory Msgs?" appears. 4. Press * to turn off the message. Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial the appropriate feature access code. 3. Dial the number of the called station. -
Page 23: Using Advanced Features
• Press the programmed Transfer/Conference key and then dial the appropriate feature access code. The display shows PARKED@, followed by the park destination and parking spot index (if applicable). Example: PARKED@ 1234 @ 5304 IP Phone User Guide - 17 -... -
Page 24: Call Pickup
5304 IP Phone User Guide 2. Dial the directory number on which to park the call (not required if the number is programmed to a Call Park feature key). 3. To inform a user that a parked call is waiting, do one of the following: •... -
Page 25: Campon
3. Dial the number of the station with Do Not Disturb activated. 4. Hang up. Override To use Override when you encounter busy or Do Not Disturb tone: • Press the programmed Intrude feature key. 5304 IP Phone User Guide - 19 -... -
Page 26: Paging
5304 IP Phone User Guide Paging To use Paging: 1. Lift handset. 2. Press the programmed Pager feature key. 3. Dial the Paging zone number (if required). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party through the party’s handsfree speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset. -
Page 27: Phone Lock
Before locking a set, ensure that • the set is in the idle state (there should not be any ongoing call) • you do not have any calls on hold or on consultation-hold on any line appearance 5304 IP Phone User Guide - 21 -... -
Page 28: Music
4. Dial the Centrex feature access code. Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator. -
Page 29: Hot Desking
3. Follow the prompts to retrieve the recording. Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone using your assigned Hot Desk User Extension Number and the phone immediately assumes all your speed dials, features keys, call forwarding setup, and line appearances –... -
Page 30: Hot Desk Remote Logout
Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or telephone company can identify the source of the call and provide this information to appropriate personnel or authorities. CAUTION: Tagging a non–... -
Page 31: Call History
Call History Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and outgoing external calls. Once enabled on your phone by your system administrator, it functions automatically. To display the call history, and view call detail: 1. -
Page 32: Night Answer
5304 IP Phone User Guide Night Answer Office telephone systems are often placed into Night Answer after regular hours. Calls then ring alternate answer points—either designated extensions or a night bell. You can dial the Trunk Answer From Any Station (TAFAS) code to answer calls ringing the night bell. If permitted by system programming, you can put your phone into one of two night answer modes, Night1 or Night2. - Page 33 5304 IP Phone User Guide - 27 -...
- Page 34 5304 IP Phone User Guide - 28 -...
Need help?
Do you have a question about the 5304 and is the answer not in the manual?
Questions and answers