General Troubleshooting - Chauvet Hurricane Haze 1D User Manual

General Troubleshooting

Symptom Indicator Status
Red
Red flashing
No output or short output
Blue
Blue blinking
Spitting fluid
Blue
Normal Blue
Circuit breaker or fuse
keeps blowing
N/A
Product does not power
up
Product does not respond
to DMX
Blue
Intermittent DMX
Problems
If you still experience problems after trying the solutions presented here, contact Chauvet
Technical Support.
Hurricane Haze 1D User Manual Rev. 1
Possible Cause
Allow the product to warm up completely. This should take less than 10
Heater warming up
minutes.
Allow the product to warm up completely.
Turn fog machine 45° to flatten out the bubble and allow the fog fluid to
flow properly
Air bubble in fluid line
Turn off the product for 5 seconds, and then turn it back on. Repeat as
necessary.
Note: After more than 10 attempts, contact Customer Service.
Clean thoroughly with CHAUVET FCQ. For full instructions, see
Incorrect fluid
Maintenance. Refill with CHAUVET water-based haze fluid.
Blocked pipes Contact Customer Service
Failing part Contact Customer Service
Clean thoroughly with CHAUVET FCQ. For full instructions, see
Incorrect fluid
Maintenance. Refill with CHAUVET water-based haze fluid.
Blocked pipes Contact Customer Service
Failing part Contact Customer Service
Clean thoroughly with CHAUVET FCQ. For full instructions, see
Incorrect fluid
Maintenance. Refill with CHAUVET water-based haze fluid.
Blocked pipes Contact Customer Service
Failing part Contact Customer Service
Normal Normal function
Excessive load on the Make sure that the total load does not exceed 80% of the breaker or fuse
circuit nominal current
Short circuit along the
Check the power lines and power cords
power lines
Check power outlet
No energy on power outlet
Change to another outlet
Loose or damaged power
Check the power cord
cord
Blown fuse Replace blown fuse with a good one of the same type and rating
Internal problem Send product for repair
Set the correct starting address on the product
Wrong starting address on
the product
Use the right fader(s) on the controller
Set the correct DMX product's personality
Wrong DMX personality on
the product
Assign the faders accordingly
Wrong polarity setting on
Change the signal polarity on the controller
the DMX controller
Loose or damaged DMX
Check the DMX cable before the faulty unit
cable
Internal problem Send product for repair
Signal cables are not DMX
Replace non DMX cables with true DMX cables
compatible
Interference with AC or
Keep DMX cables away from AC wires or radio equipment
radio signals
Install an optically coupled DMX amplifier right before the product with
DMX cable too long
intermittent problems
Too many products
Install an optically coupled DMX amplifier after unit #32
connected
Terminator not connected Install a terminator, as indicated in the "DMX Primer" section.
Possible Action
Page 13 of 16
Hazer
Hazer
Hazer