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Summary of Contents for Dell Storage Center sc100
- Page 1 Dell Storage Center SC100 and SC120 Expansion Enclosure Owner's Manual Regulatory Model: E03J, E04J Regulatory Type: E03J001, E04J001...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.
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Page 3: Table Of Contents
Electrostatic Discharge Precautions ......................12 General Safety Precautions ......................13 Pre-Replacement Procedures ..............13 Sending Diagnostic Data Using Dell SupportAssist ..........13 Shutting Down the Storage System and Expansion Enclosures ........................13 Replacing the Front Bezel .................14 Replacing Power Supply/Cooling Fan Modules ....................14... - Page 4 3 Troubleshooting SC100/SC120 Components..........27 ..............27 Troubleshooting Power Supply/Cooling Fan Modules ......................27 Troubleshooting Hard Drives ................28 Troubleshooting Enclosure Management Modules ....................28 Troubleshooting the Control Panel 4 SC100/SC120 Technical Specifications............29 ........................29 Technical Specifications...
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Page 5: About This Guide
Updated to include correct version of Expansion Enclosure Overview Audience The information provided in this Owner’s Manual is intended for use by Dell end users. Contacting Dell Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. - Page 6 Storage Center via the PowerShell interactive shell, scripts, and PowerShell hosting applications. Help for individual cmdlets is available online. • Dell Storage Client Administrator’s Guide Provides information about the Dell Storage Client and how it can be used to manage a Storage Center. • Dell Enterprise Manager Administrator’s Guide Contains in-depth feature configuration and usage information •...
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Page 7: About The Sc100/Sc120 Expansion Enclosure
The Storage Center OS generates alert messages for temperature, I/O module, fan module, disk, and power conditions for Storage Center components. Use the Dell Storage Client to view these alerts. The SC100/SC120 also has LED indicators to notify you of a possible problem with the expansion enclosure. -
Page 8: Sc100/Sc120 Expansion Enclosure Back Panel Features And Indicators
• On steady green: At least one power supply is providing power to the expansion enclosure Hard drives — Dell Enterprise Plus Drives • SC100: Up to 12 3.5-inch hard drives • SC120: Up to 24 2.5-inch hard drives SC100/SC120 Expansion Enclosure Back Panel Features... -
Page 9: Sc100/Sc120 Expansion Enclosure Emm Features And Indicators
Item Name Icon Description DC power indicator • Green: Normal operation. The power supply module is supplying DC power to the expansion enclosure • Off: Power switch is off, the power supply is not connected to AC power, or there is a fault condition Power supply/cooling fan •... -
Page 10: Sc100/Sc120 Expansion Enclosure Drives
EMMs SC100/SC120 Expansion Enclosure Drives Dell Enterprise hard disk drives (HDDs) and Enterprise Solid-State Drives (eSSDs) are the only drives that can be installed in SC100/SC120 expansion enclosures. If a non-Dell Enterprise drive is installed, Storage Center prevents the drive from being managed. -
Page 11: Replacing Sc100/Sc120 Components
Always follow these safety precautions to avoid injury and damage to Storage Center equipment. If equipment described in the document is used in a manner not specified by Dell, the protection provided by the equipment may be impaired. For your safety and protection, observe the rules described in the following sections. -
Page 12: Electrical Safety Precautions
WARNING: Disconnect power from the expansion enclosure when removing or installing components that are not hot-swappable. When disconnecting power, first power down the storage system using the Dell Storage Client and then unplug the power cords from all the power supplies in the expansion enclosure. -
Page 13: Pre-Replacement Procedures
Click OK. Shutting Down the Storage System and Expansion Enclosures If the replacement component is not hot-swappable, use the Dell Storage Client to shut down the storage system and expansion enclosures. Shutting down the storage system and expansion enclosures results in a system outage, so plan to perform these procedures during a maintenance window. -
Page 14: Replacing Power Supply/Cooling Fan Modules
The fan speed decreases gradually when a new power supply/cooling fan module is installed. Identifying the Failed Power Supply To determine which power supply failed, use the Dell Storage Client. Click the Hardware tab. In the Hardware tab navigation pane, select the Storage Center. - Page 15 Figure 7. Hardware Alert Identifying the Enclosure with the Failed Power Supply In the Hardware tab navigation pane, expand the enclosure identified in the previous step and select Power Supplies. The status of each power supply is displayed in the Power Supplies tab. Select the failed power supply.
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Page 16: Identifying The Failed Cooling Fan
Identifying the Failed Cooling Fan To determine which cooling fan failed, use the Dell Storage Client. Click the Hardware tab. In the Hardware tab navigation pane, select the Storage Center. In the Hardware Alerts area, find the hardware alert that identifies the enclosure with the failed cooling fan. -
Page 17: Replacing A Power Supply/Cooling Fan Module
Use this procedure to replace failed power supply/cooling fan modules. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support Services. About this task You can replace power supply/cooling fan modules one at a time without shutting down the expansion... - Page 18 Figure 11. Removing a Power Supply/Cooling Fan Module Power supply/cooling fan module Release tab Power supply/cooling fan module handle Power switch Slide the replacement power supply/cooling fan module into the chassis until it is fully seated and the release tab clicks into place. Connect the power cable to the power supply/cooling fan module and make sure the cable is plugged into a power outlet.
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Page 19: Replacing Hard Drives
In an SC100/SC120 expansion enclosure, the drives are numbered from left to right. Dell Storage Client identifies drives as XX-YY, where XX is the number of the unit ID of the expansion enclosure, and YY is the drive position inside the expansion enclosure. -
Page 20: Identifying The Failed Hard Drive
An SC120 holds up to 24 drives, which are numbered left to right starting from 0. Figure 14. SC120 Drive Numbering Identifying the Failed Hard Drive To determine which hard drive failed, use the Dell Storage Client. Click the Hardware tab. In the Hardware tab navigation pane, select the Storage Center. -
Page 21: Replacing A Hard Drive
Replacing a Hard Drive Use this procedure to replace a failed hard drive. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support Services. About this task Hard drives can be replaced one at a time without shutting down the expansion enclosure. - Page 22 Dell Storage Client. Replace the front bezel. In the Dell Storage Client, make sure that the replacement hard drive is recognized and shown as up and running. If the Dell Storage Client informs you that there are unassigned disks, see the Storage Center System Manager Administrator’s Guide for instructions on managing unassigned disks.
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Page 23: Replacing An Enclosure Management Module
Figure 18. Installing Dell Enterprise Hard Drives in an Expansion Enclosure Steps Open the hard drive carrier handle and insert the hard drive carrier into the hard drive slot Start on the left side of the expansion enclosure with slot 0 and install drives from left to right. -
Page 24: Replacing An Enclosure Management Module
Select the failed EMM to the display its location in the I/O Module View tab. Figure 20. Rear View of the Enclosure Showing the Failed EMM Replacing an Enclosure Management Module Use this procedure to replace a failed EMMs. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support Services. Replacing SC100/SC120 Components... -
Page 25: Replacing Rack Rails
Push the release lever toward the chassis until it clicks into place. Reconnect the SAS cables to the EMM. Next steps Use SupportAssist to send diagnostic data to Dell Technical Support Services. Replacing Rack Rails Rack rails are used to install SC100/SC120 expansion enclosures into a rack. -
Page 26: Post-Replacement Procedures
Turn on the storage system by pressing the power switches on the power supply/cooling fan modules. Use the Dell Storage Client to make sure the replacement part is recognized and shown as up and running. Sending Diagnostic Data Using Dell SupportAssist Use Dell SupportAssist to send diagnostic data to Dell Technical Support Services. -
Page 27: Troubleshooting Sc100/Sc120 Components
Troubleshooting Power Supply/Cooling Fan Modules Use these steps to troubleshoot power supply/cooling fan modules. Check the status of the power supply/cooling fan module using the Dell Storage Client. Determine the status of the power supply/cooling fan module LEDs. •... -
Page 28: Troubleshooting Enclosure Management Modules
Troubleshooting Enclosure Management Modules Use these steps to troubleshoot EMMs. Check the status of the EMM using the Dell Storage Client. Check the pins and reseat the EMM. a. Remove the EMM. b. Verify that the pins on the backplane and the EMM are not bent. -
Page 29: Sc100/Sc120 Technical Specifications
An SCv2020 supports up to 12 SC100 expansion enclosures or 6 SC120 expansion enclosures Redundant Array of Independent Disks (RAID) Storage System SCv2000/SCv2020 Management RAID management using Dell Storage Client2015 R1 Back-Plane Board Connectors SC100: 12 SAS hard-drive connectors SC120: 24 SAS hard-drive connectors •... - Page 30 Back-Panel Connectors (per EMM) SAS connectors SAS A and B connectors for connecting an expansion enclosure to a storage system. NOTE: SAS connectors are SFF-8086/SFF-8088 compliant Serial connector One 6-pin UART mini-DIN connector NOTE: Not for customer use. LED Indicators •...
- Page 31 SC100: 8.84 kg (19.5 lb) SC120: 8.61 kg (19 lb) Environmental NOTE: For additional information about environmental measurements for specific configurations, see dell.com/environmental_datasheets. Temperature Operating 5° to 40°C (41° to 104°F) with a maximum temperature gradation of 10°C per hour NOTE: For altitudes above 2950 feet, the maximum operating temperature is derated 1°F per 550 ft.
- Page 32 Environmental NOTE: For altitudes above 2950 feet, the maximum operating temperature is derated 1°F per 550 ft. Storage –16 to 10,600 m (–50 to 35,000 ft) Airborne Contaminant Level Class G2 or lower as defined by ISA-S71.04- 1985 SC100/SC120 Technical Specifications...