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TG8011_8021BX(e).book Page 1 Monday, September 29, 2008 1:07 PM
Digital Cordless Answering System
Model shown is KX-TG8011.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
Operating Instructions
Digital Cordless Phone
KX-TG8011BX
Model No.
KX-TG8012BX
KX-TG8021BX
Model No.
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Related Manuals for Panasonic KX-TG8011BX
Summary of Contents for Panasonic KX-TG8011BX
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Page 1: Operating Instructions
TG8011_8021BX(e).book Page 1 Monday, September 29, 2008 1:07 PM Operating Instructions Digital Cordless Phone KX-TG8011BX Model No. KX-TG8012BX Digital Cordless Answering System KX-TG8021BX Model No. Model shown is KX-TG8011. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. -
Page 2: Table Of Contents
TG8011_8021BX(e).book Page 2 Monday, September 29, 2008 1:07 PM Table of Contents Introduction Remote operation....36 Answering system settings ..37 Product information . -
Page 3: Introduction
TG8011_8021BX(e).book Page 3 Monday, September 29, 2008 1:07 PM Introduction Product information Thank you for purchasing a Panasonic digital cordless phone. Important: L The suffix (BX) in the following model numbers will be omitted in these instructions: KX-TG8011BX/KX-TG8012BX/KX-TG8021BX Model composition... -
Page 4: Accessory Information
TG8011_8021BX(e).book Page 4 Monday, September 29, 2008 1:07 PM Introduction Feature differences Intercom Model No. Answering system N ⇔ N KX-TG8011 – KX-TG8012 – KX-TG8021 *1 Intercom calls can be made between the handsets. *2 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 5). -
Page 5: Expanding Your Phone System
TG8011_8021BX(e).book Page 5 Monday, September 29, 2008 1:07 PM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number DECT repeater KX-A272 Replacement battery information: L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. -
Page 6: For Your Safety
TG8011_8021BX(e).book Page 6 Monday, September 29, 2008 1:07 PM Introduction Radio waves emitted from this product may cause such devices to For your safety malfunction resulting in an accident. To prevent severe injury and loss of Operating safeguards life/property, read this section carefully L Unplug the product from power outlets before using the product to ensure before cleaning. -
Page 7: Important Safety Instructions
Base unit location/avoiding noise L Charge the batteries provided with or The base unit and other compatible identified for use with this product Panasonic units use radio waves to only, in accordance with the communicate with each other. instructions and limitations specified L For maximum coverage and noise- in this manual. - Page 8 TG8011_8021BX(e).book Page 8 Monday, September 29, 2008 1:07 PM Introduction between the handset and base unit L Operating the product near electrical in an indoor environment. appliances may cause interference. Move away from the electrical – away from electronic appliances appliances.
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Page 9: Preparation
TG8011_8021BX(e).book Page 9 Monday, September 29, 2008 1:07 PM Preparation F {6} (Play) Message indicator Controls G {x} (Locator) H {s} (Answer on) Base unit Answer on indicator ■ KX-TG8011/KX-TG8012 Handset A Charge contacts B {x} (Locator) Base unit ■ KX-TG8021 A B CD A Speaker B Soft keys... -
Page 10: Display
TG8011_8021BX(e).book Page 10 Monday, September 29, 2008 1:07 PM Preparation Item Meaning Using the navigator key The handset navigator key can be used Handset is accessing to navigate through menus and to select base unit. (intercom, items shown on the display by pressing paging, changing base {^}, {V}, {<}, or {>}. - Page 11 TG8011_8021BX(e).book Page 11 Monday, September 29, 2008 1:07 PM Preparation Item Meaning Soft key icons New voice mail Icon Action message received. (page 39) Returns to the previous screen. L Someone is using the line. Displays the menu. L Answering system is Accepts the current being used by another selection.
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Page 12: Connections
(C). AC outlet, as the weight of the adaptor may cause it to become disconnected. Base unit L Use only the supplied Panasonic AC During a power failure adaptor PQLV207BX. The unit will not work during a power L Use only the supplied telephone line failure. -
Page 13: Battery Installation And Replacement
– Do NOT use Alkaline/Manganese/ Ni-Cd batteries. Battery charge – We recommend using the Panasonic rechargeable batteries Place the handset on the base unit or noted on page 5, 7. charger for about 7 hours before Firmly press the notch on the initial use. -
Page 14: Screen Saver Mode
– pressing {<} or {>} when on a call. High – pressing {ih} at all other times. Medium L When flashing: Wall mounting Needs charging. Base unit Panasonic Ni-MH battery performance (supplied batteries) 85 mm Operation Operating time In continuous use 14 hours max. Not in use... -
Page 15: Symbols Used In These Operating
TG8011_8021BX(e).book Page 15 Monday, September 29, 2008 1:07 PM Preparation Symbol Meaning Charger Press {V} or {^} to {V}/{^}: Available for: “ ” select the words in KX-TG8012 quotations. Example: {V}/{^}: “Off” 25.4 mm Turning the power Screws (Not supplied) on/off Power on Press {ih} for about 1 second. -
Page 16: Dialling Mode
TG8011_8021BX(e).book Page 16 Monday, September 29, 2008 1:07 PM Preparation Dialling mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. K (middle soft key) i <... -
Page 17: Making/Answering Calls
TG8011_8021BX(e).book Page 17 Monday, September 29, 2008 1:07 PM Making/Answering Calls Proceed with the desired operation. ■ Editing a number before Making calls calling: {V}/{^}: “Edit and Call” i Lift the handset and dial the phone M i Press {<} or {>} to number. -
Page 18: Answering Calls
TG8011_8021BX(e).book Page 18 Monday, September 29, 2008 1:07 PM Making/Answering Calls Recall/flash Answering calls {R/E} allows you to use the special features of your host PBX such as When a call is being received, the ringer transferring an extension call, or indicator on the handset flashes. -
Page 19: Key Lock
TG8011_8021BX(e).book Page 19 Monday, September 29, 2008 1:07 PM Making/Answering Calls Press {*} when prompted to enter {V}/{^}: “Privacy” i M your code or PIN, then press the {V}/{^}: Select the desired setting. appropriate dial keys. Note: L When this feature is turned on, z is displayed. -
Page 20: Phonebook
TG8011_8021BX(e).book Page 20 Monday, September 29, 2008 1:07 PM Phonebook {V}/{^}: Select the desired category. i M Handset phonebook {V}/{^}: “Category Name” i The phonebook allows you to make calls without having to dial manually. You can Edit the name (10 characters max.; add 200 names and phone numbers, page 42). -
Page 21: Editing Entries
TG8011_8021BX(e).book Page 21 Monday, September 29, 2008 1:07 PM Phonebook L If you select “All”, the unit ends One touch dial the category search. {V}/{^}: Scroll through the Assigning an entry in the phonebook phonebook if necessary. to a one touch dial key Dial keys {1} to {9} can each be used as a one touch dial key, allowing you to dial Editing entries... -
Page 22: Copying Phonebook Entries
You can copy phonebook entries to the example, to dial a calling card access phonebook of another compatible number or bank account PIN that you Panasonic handset. have stored in the phonebook, without having to dial manually. Note: L Category settings for phonebook During an outside call, press n. -
Page 23: Programming
TG8011_8021BX(e).book Page 23 Monday, September 29, 2008 1:07 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus K (middle soft key) Select the desired top-menu by pressing {V}, {^}, {<}, or {>}. i M Press {V} or {^} to select the desired item in sub-menu 1. - Page 24 TG8011_8021BX(e).book Page 24 Monday, September 29, 2008 1:07 PM Programming Top-menu Sub-menu 1 Sub-menu 2 Page — Handset Setup Display Setup Wallpaper <Wallpaper1> — Display Colour <Colour1> — Standby Display <Off> — LCD Dimming <On> Select Language <English> — Contrast <Contrast 3>...
- Page 25 TG8011_8021BX(e).book Page 25 Monday, September 29, 2008 1:07 PM Programming *5 This feature allows the handset to switch itself to dimmed backlight mode after being placed on the base unit or charger. – “On”: Backlight is dimmed. – “Off”: Backlight turns off after 10 seconds of charging. *6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones.
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Page 26: Special Instructions For Programmable Settings
TG8011_8021BX(e).book Page 26 Monday, September 29, 2008 1:07 PM Programming {V}/{^}: Select the desired ringer tone. i M 2 times Special instructions L We recommend selecting a for programmable different ringer tone to the one used for outside calls. settings L When the alarm is set, E is displayed. -
Page 27: Night Mode
TG8011_8021BX(e).book Page 27 Monday, September 29, 2008 1:07 PM Programming {V}/{^}: “Time Settings” i Note: L To correct a digit, press {<} or {>} to move the cursor to the digit, then {V}/{^}: “Time Adjustment” i make the correction. {V}/{^}: Select “Caller Turning night mode on/off ID[Auto]”... -
Page 28: Registering A Unit
PIN. The unit will not L Calls are disconnected when the reveal the PIN to you. If you forget handset moves from one radio cell to your PIN, contact your nearest another. Panasonic service centre. K (middle soft key) i < i... -
Page 29: Base Unit
Select the handset(s) you want to PIN (default: “0000”). i M cancel by pressing the desired L If you forget your PIN, contact handset number. i M your nearest Panasonic service L The selected handset number(s) centre. flashes. L When the handset has been... - Page 30 29. Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 5. Contact your Panasonic dealer for details.
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Page 31: Caller Id Service
TG8011_8021BX(e).book Page 31 Monday, September 29, 2008 1:07 PM Caller ID Service phonebook is displayed and logged in the caller list. Using Caller ID service Category settings for Important: L This unit is Caller ID compatible. To phonebook use Caller ID features, you must Category settings can help you identify subscribe to a Caller ID service. -
Page 32: Caller List
TG8011_8021BX(e).book Page 32 Monday, September 29, 2008 1:07 PM Caller ID Service Erasing caller information Caller list K (middle soft key) i j i Important: L Only 1 person can access the caller {V}/{^}: Select the desired entry. list at a time. {V}/{^}: Select “Erase”... -
Page 33: Answering System
TG8011_8021BX(e).book Page 33 Monday, September 29, 2008 1:07 PM Answering System greeting message asking callers to call again later. Answering system – If you recorded your own greeting message, the same message is still Available for: announced to callers even though KX-TG8021 their messages are not recorded. -
Page 34: Greeting Message
TG8011_8021BX(e).book Page 34 Monday, September 29, 2008 1:07 PM Answering System Playing back the greeting Greeting message message When the unit answers a call, callers K (middle soft key) i I i hear a greeting message. You can record your own greeting message or {V}/{^}: “Play Greeting”... - Page 35 TG8011_8021BX(e).book Page 35 Monday, September 29, 2008 1:07 PM Answering System Operating the answering Operating the answering system system You can also operate the answering Operation system by pressing dial keys or soft keys {^} or {V} Adjust the speaker on the handset.
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Page 36: Remote Operation
TG8011_8021BX(e).book Page 36 Monday, September 29, 2008 1:07 PM Answering System Important: Erasing all messages L In order to operate the answering system remotely, you must first set a K (middle soft key) i I i remote access code. K (middle soft key) i I i {V}/{^}: “Erase Message”... -
Page 37: Answering System Settings
TG8011_8021BX(e).book Page 37 Monday, September 29, 2008 1:07 PM Answering System Enter your remote access code Remote commands within 10 seconds after the long You can press dial keys to access beep. certain answering system functions L The greeting message is played without waiting for the voice guidance to back. -
Page 38: Voice Mail Service
TG8011_8021BX(e).book Page 38 Monday, September 29, 2008 1:07 PM Answering System {V}/{^}: “Settings” i M Caller’s recording time {V}/{^}: “Number of Rings” i You can change the maximum message recording time allotted to each caller. {V}/{^}: Select the desired setting. You can also select “Greeting Only”... -
Page 39: Voice Mail Service
TG8011_8021BX(e).book Page 39 Monday, September 29, 2008 1:07 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 40: Intercom/Locator
TG8011_8021BX(e).book Page 40 Monday, September 29, 2008 1:07 PM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets in the same radio cell. Outside calls can be transferred Note: between 2 handsets in the same radio L If you receive an outside call while cell. -
Page 41: Handset Locator
TG8011_8021BX(e).book Page 41 Monday, September 29, 2008 1:07 PM Intercom/Locator Transferring a call without speaking to the other handset user During an outside call, press {INT}. i Enter the desired handset number. L k flashes to indicate the outside call is on hold. {ih} L The outside call rings at the other handset. -
Page 42: Useful Information
TG8011_8021BX(e).book Page 42 Monday, September 29, 2008 1:07 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Arabic/Persian ( ) and Extended (G). - Page 43 TG8011_8021BX(e).book Page 43 Monday, September 29, 2008 1:07 PM Useful Information Numeric entry table (0-9) Arabic character table ( L When you select Arabic as the display language, Arabic character table is available. Persian character table ( L When you select Persian as the display language, Persian character table is available.
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Page 44: Error Messages
TG8011_8021BX(e).book Page 44 Monday, September 29, 2008 1:07 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L Erase unnecessary messages (page 35). Answer Sys. Full L The supplied telephone line cord has not been Check Tel Line connected yet or not connected properly. -
Page 45: Troubleshooting
TG8011_8021BX(e).book Page 45 Monday, September 29, 2008 1:07 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. - Page 46 Cancel unused handset registrations from the base unit (page 29). L You entered the wrong PIN. If you forget your PIN, contact your nearest Panasonic service centre. L Place the handset and the base unit away from other electrical appliances.
- Page 47 TG8011_8021BX(e).book Page 47 Monday, September 29, 2008 1:07 PM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or 3 L Battery charge is low. Fully charge the flashes. batteries (page 13). I fully charged the batteries, but L Clean the charge contacts and charge again 3 still flashes.
- Page 48 TG8011_8021BX(e).book Page 48 Monday, September 29, 2008 1:07 PM Useful Information Problem Cause/solution I cannot make a call. L The dialling mode may be set incorrectly. Change the setting (page 16). L The handset is too far from the base unit. Move closer and try again.
- Page 49 TG8011_8021BX(e).book Page 49 Monday, September 29, 2008 1:07 PM Useful Information Answering system (KX-TG8021) Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on messages. (page 33). L The message memory is full. Erase unnecessary messages (page 35).
- Page 50 Insert the batteries and charge fully before use. If the unit does not work properly, contact your nearest Panasonic service centre. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying...
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Page 51: Specifications
TG8011_8021BX(e).book Page 51 Monday, September 29, 2008 1:07 PM Useful Information Handset: Approx. 155 mm × 48 mm × 34 mm Specifications : Approx. 51 mm × 75 mm × Charger 88 mm ■ Standard: ■ Mass (weight): DECT (Digital Enhanced Cordless Base unit : Approx. -
Page 52: Index
TG8011_8021BX(e).book Page 52 Monday, September 29, 2008 1:07 PM Index Error messages: 44 Index Handset Deregistration: 29 Locator: 41 Additional base units: 28 Registration: 29 Additional handsets: 28 Alarm: 26 Intercom: 40 Answering calls: 18 Key lock: 19 Answering system: 33 Keytones: 24 Call screening: 33, 38 M Making calls: 17... - Page 53 TG8011_8021BX(e).book Page 53 Monday, September 29, 2008 1:07 PM Notes...
- Page 54 TG8011_8021BX(e).book Page 54 Monday, September 29, 2008 1:07 PM Notes...
- Page 55 TG8011_8021BX(e).book Page 55 Monday, September 29, 2008 1:07 PM Notes...
- Page 56 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.