Page 1 User’s Guide User’s Guide C43x series C43xW series BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
Page 2: Table Of Contents
BASIC Available maintenance parts 1. Introduction Storing the toner cartridge Redistributing toner Key benefits Replacing the toner cartridge Features by model Replacing the waste toner container Useful to know Replacing the imaging unit About this user’s guide Cleaning the machine Safety information Tips for moving &...
Page 3: Introduction
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by model • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
Page 4: Key Benefits
(see "Using the NFC feature" on page 124). • To save paper, you can print multiple pages on a single sheet of paper (see • You can print on the go from your smartphone or computer using Samsung "Using advanced print features" on page 139).
Page 5 Key benefits Wide range of functionality and application support • Using the USB cable or a network cable - You can connect and set various wireless network settings using a USB cable or a network cable. • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.
Page 6: Features By Model
Features by model Some features and optional goods may not be available depending on model or country. Operating System Operating System C43x series C43xW series ● ● Windows ● ● ● ● Linux (●: Supported)
Page 7 To use the Easy Eco Driver features, the Eco Driver Pack must be installed. c. The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center"...
Page 8 ● Manual duplex (2-sided) printing a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. b. Setting the ECO settings is available from the windows driver.
Page 9: Useful To Know
• Replace the toner cartridge. Where can I purchase accessories or supplies? The machine does not print. • Inquire at a Samsung distributor or your retailer. • Visit www.samsung.com/supplies. Select your country/region to view product service information. • Open the print queue list and remove the document from the list (see "Canceling a print job"...
Page 10: About This User's Guide
About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Do not discard this manual, and keep it for future reference. • Read the safety information before using the machine.
Page 11: Safety Information
Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
Page 12 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
Page 13 Safety information Do not block or push objects into the ventilation opening. Place the machine in the environment where it meets the operating temperature and humidity specification. This could result in elevated component temperatures which can cause damage or fire. Do not use the machine when it is below freezing temperature or has recently been moved from a location below freezing Use of controls or adjustments or performance of procedures other...
Page 14 Safety information Do not place the machine on an unstable surface. Caution The machine could fall, causing injury or machine damage. Use only No.26 AWG or larger, telephone line cord, if necessary. Before moving the machine, turn the power off and disconnect all cords.
Page 15 Unplug this product from the wall outlet before cleaning the fire or electric shock. inside of the machine. Do not clean the machine with benzene, • The machine should only be repaired by a Samsung service paint thinner or alcohol; do not spray water directly into the technician.
Page 16 Safety information When storing consumables such as toner cartridges, keep them away from children. Toner dust can be dangerous if inhaled or ingested. Using recycled consumables, such as toner, can cause damage to the machine. In case of damage due to the use of recycled consumables, a service fee will be charged.
Page 17: Machine Overview
Machine overview Components The actual component may differ from the illustration below. Some components may change depending on the configuration. Machine Quick installation guide Power cord Software CD Misc. accessories a. The software CD contains the print drivers, user’s guide, and software applications. b.
Page 18 Machine overview Output tray Front cover release button Front view Output support NFC tag Top cover Toner cartridges • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on Control Panel 10 Waster toner container model or country (see "Features by model"...
Page 19 Machine overview Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6). Rear cover Power receptacle USB port Network port...
Page 20: Control Panel Overview
Control panel overview Configures the wireless network connection easily without a This control panel may differ from your machine depending on its model. computer (see "Wireless network setup" on page 106). There are various types of control panels. • Manual print - Press this button each time you load a sheet of paper in the (WPS) tray if you have selected Manual Feeder for Source in your...
Page 21 Control panel overview You can stop an operation at any time. You also can do the following functions. • Configuration / Network Configuration Report - Press and hold this button for about 2 seconds until the blue LED blinks slowly, and release. •...
Page 22: Turning On The Machine
Turning on the machine Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine. Connect the machine to the electricity supply first. press (Power/Wake Up) button on the control panel. If you want to turn the power off, press and hold (Power/Wake Up) button for about 3 seconds.
Page 23: Installing The Driver Locally
Installing the driver locally A locally connected machine is a machine directly attached to your computer If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing using a USB cable. If your machine is attached to a network, skip the following “X”...
Page 24 Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. Make sure that your computer is connected to the Internet and powered Make sure that the machine is powered on.
Page 25: Reinstalling The Driver
Make sure that the machine is connected to your computer and Follow the instructions in the window. powered on. • If you cannot find a Samsung Printer Software tile, unintstall from the From the Start menu, select Programs or All Programs > Samsung desktop screen mode.
Page 26: Learning The Basic Usage
2. Learning the Basic Usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
Page 27: Media And Tray
To change the size, you need to adjust the paper guide. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
Page 28 Media and tray Squeeze and the paper width guide and paper length lever to locate Loading paper in the tray them in the correct paper size slot marked at the bottom of the tray to adjust to the size. Pull out the paper tray (see "Tray overview" on page 27). Flex or fan the edge of the paper stack to separate the pages before loading papers.
Page 29 Media and tray Place the paper with the side you want to print facing up. For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide •...
Page 30 Media and tray Squeeze the paper width guide and slide it to the edge of the paper stack Insert the paper tray. without causing it to buckle. Close the paper cover. When you print a document, set the paper type and size for the tray (see "Setting the paper size and type"...
Page 31 Media and tray The tray is preset to Letter or A4 size, depending on your country. To change the Squeeze the paper width guide and slide it to the edge of the lever. size to A4 or Letter, you must adjust the lever and paper width guide properly. Pull the tray out of the machine.
Page 32 ● Color paper paper mismatch error. ● CardStock • You change the paper setting set in the machine from Samsung Easy Printer ● Labels Manager program or SyncThru™ Web Service. ● Preprinted If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager >...
Page 33 Media and tray Labels • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine To avoid damaging the machine, use only labels designed for use in laser components.
Page 34: Preprinted Paper
- If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on • Must be printed with heat-resistant ink that will not melt, vaporize, or page 161).
Page 35: Basic Printing
Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 139). Printing If you are a Mac or Linux user, refer to the "Mac printing" on page 146 or "Linux printing"...
Page 36 Basic printing Open the document you want to print. Canceling a print job Select Print from the file menu. If the print job is waiting in the print queue or print spooler, cancel the job as Select your machine from the Select Printer. follows: Click Properties or Preferences.
Page 37: Using A Favorite Setting
Printer Center" on page 155). Using a favorite setting The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Favorites item, follow these steps: Click Save.
Page 38 Service (Settings tab > Machine Settings > System > Eco Settings) or default setting of Eco mode is Multiple Pages per Side (2) and Toner Save. Samsung Easy Printer Manager (Device Settings > Eco), the On force Some features may not be available depending on the model.
Page 39 Basic printing Eco options • Printer Default: Follows the settings from the machine's control panel. • None: Disables Eco mode. • Eco Printing: Enables eco mode. Activate the various Eco items you want to use. • Password: If the administrator fixed to enable the Eco mode, you have to enter the password to change the status.
Page 40: Maintenance
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available maintenance parts • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge •...
Page 41: Ordering Supplies And Accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
Page 42: Available Supplies
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
Page 43: Available Maintenance Parts
Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer Status"...
Page 44: Storing The Toner Cartridge
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in its original and unopened package until installation –...
Page 45 Toner cartridge usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.
Page 46: Redistributing Toner
The Toner LED blinks orange. The toner-related message saying that the toner is low may appear on the display. • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 163).
Page 47 Redistributing toner 3. Maintenance...
Page 48: Replacing The Toner Cartridge
Replacing the toner cartridge • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. •...
Page 49: Replacing Toner Cartridge
Replacing the toner cartridge When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed. 3. Maintenance...
Page 50: Replacing The Waste Toner Container
Replacing the waste toner container When the life span of the waste toner container has expired, the Smart Panel program window appears on the computer, indicating the waste toner container needs to be placed. Otherwise your printer stops printing. • Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur.
Page 51: Replacing Waste Toner Container
Replacing the waste toner container The order information is provided for optional accessories (see "Available supplies" on page 42). 3. Maintenance...
Page 52: Replacing The Imaging Unit
Replacing the imaging unit When the life span of the imaging unit has expired, the Smart Panel program window appears on the computer, indicating the imaging unit needs to be placed. Otherwise, your machine stops printing. • Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit. •...
Page 53 Replacing the imaging unit 3. Maintenance...
Page 54: Cleaning The Machine
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Page 55 Cleaning the machine • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 3.
Page 56: Tips For Moving & Storing Your Machine
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
Page 57: Troubleshooting
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing paper jams • Understanding the status LED This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Page 58: Tips For Avoiding Paper Jams
Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 27). •...
Page 59: Clearing Paper Jams
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 4. Troubleshooting...
Page 60 Clearing paper jams Inside the machine The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting...
Page 61 Clearing paper jams In exit area The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting...
Page 62: Understanding The Status Led
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 171). • You also can resolve the error with the guideline from the computer’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 163).
Page 63: Status Led Table
Understanding the status LED Status LED The color of the status LED indicates the machine's current status. Status Description • The machine is off-line. • The machine is in power saver mode. When data is received, or any button is pressed, it switches to on-line automatically. The machine is on-line and can be used.
Page 64 Understanding the status LED Toner / Status LED Description (Toner LED) (Status LED) Blue All toner cartridges are at normal capacity. Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement.
Page 65 Understanding the status LED WPS / Power / Eco LED Status Description Blinking The machine is connecting to a wireless network. The machine is connected to a wireless network (see "Using the WPS button" on page 107). Blue (WPS LED) The machine is disconnected from a wireless network.
Page 66: Appendix
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
Page 67: Specifications
Specifications General specifications These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit www.samsung.com. Items Description 382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inches) Width x Length x Height Dimension 9.96 kg (21.96 lbs)
Page 68 Specifications Items Description Average operating mode Less than 290W Ready mode Less than 60 W Power save mode Less than 1.4 W Power consumption 0.45 W Power off mode Network Standby Mode (All Port Less than 1.1 W Activation) SPW-B43143S Module Wireless a.
Page 69 Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m (16 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 150 sheets of 75 g/m (20 lbs bond) •...
Page 70 Specifications Print media weight/Capacity Type Size Dimensions Tray Refer to the Plain paper section 75 to 90 g/m (20 to 24 lbs bond) Refer to the Plain paper Cotton • 150 sheets of 75 g/m (20 lbs bond) section • Maximum stack height : 15.5mm (0.6 inches) Refer to the Plain paper section Colored, 60 to 85 g/m...
Page 71 Specifications Print media weight/Capacity Type Size Dimensions Tray Refer to the Plain paper section Glossy Photo, Letter, A4, 111 to 220 g/m (30 to 58 lbs bond) Matte Photo Postcard 4x6 • 1 sheets Minimum size (custom) 76 x 152 mm (3 x 6 inches) 60 to 120 g/m (16 to 32 lbs bond) Maximum size (custom)
Page 72: Microsoft Windows
Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® Intel® Pentium® III 1 GHz (Pentium IV 2 GHz) 512 MB (1 GB) 1.5 GB Windows XP Service Pack 3 ® Intel® Pentium® III 1 GHz (Pentium IV 2 GHz) 512 MB (1 GB) 1.5 GB Windows Server...
Page 73 Specifications Requirements (Recommended) Operating system Free HDD space Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB Mac OS X 10.7-10.10 • Intel® processors 2 GB 4 GB Linux Items Requirements ® Redhat Enterprise Linux 5, 6,7 Fedora 12, 13, 14, 15, 16, 17, 18, 19, 20 ®...
Page 74 Specifications Network environment Network and wireless models only (see "Features by model" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
Page 75: Regulatory Information
Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
Page 76 Regulatory information Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because This printer contains advanced energy conservation technology that ozone is heavier than air, keep the product in a place with good reduces power consumption when it is not in active use. ventilation.
Page 77 (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 5. Appendix...
Page 78: Canadian Radio Interference Regulations
Regulatory information This equipment has been tested and found to comply with the limits for a Class Canadian radio interference regulations B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential This digital apparatus does not exceed the Class B limits for radio noise installation.
Page 79 Regulatory information United States of America Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Federal Communications Commission (FCC) FCC Statement for Wireless LAN use: Intentional emitter per FCC Part 15 Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in...
Page 80 Approvals and Certifications Important warning: Hereby, Samsung Electronics, declares that this [C43x series] is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2006/95/EC), EMC Directive You must earth this machine.
Page 81 RF exposure limits as set by the European countries: Commission through the R&TTE directive. In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. European states qualified under wireless approvals: The product has been tested against TBR21.
Page 82 Regulatory information No limitations at this time As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting.
Page 83 Regulatory information Every country has different restrictions on the use of wireless devices. Taiwan only Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.
Page 84 Regulatory information Website: http://www.samsung.com/cn/support/location/ supportServiceLocation.do?page=SERVICE.LOCATION Germany only kW·h Xpress C430 1.02 Xpress C430W 1.02 Turkey only Thailand only This telecommunication equipment conforms to NTC technical requirement. China only 5. Appendix...
Page 85: Copyright
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
Page 86 User’s Guide User’s Guide C43x series C43xW series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
Page 87 Useful network programs Using Samsung Printer Center Wired network setup Using SyncThru™ Web Service Installing driver over the network Using Samsung Easy Printer Manager IPv6 configuration Using Samsung Printer Status Wireless network setup Using Samsung Printer Experience Samsung Mobile Print Using the NFC feature Mopria™...
Page 88 ADVANCED 5. Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Printing quality problems Operating system problems...
Page 89: Software Installation
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using a USB cable.
Page 90: Installation For Mac
Click Next and then follow the instructions in the installation window. To install the fax driver: a Open the Applications folder > Samsung > Fax Queue Creator. b Your machine appears on the Printer List c Select machine to use and click Create button...
Page 91: Reinstallation For Mac
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.
Page 92: Installation For Linux
Installation for Linux You need to download Linux software packages from the Samsung website to When installation finished, launch printing utility(Go to System > Administration > Printing or execute "system-config-printer" install the printer software (http://www.samsung.com > find your product >...
Page 93: Reinstallation For Linux
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Open Terminal program. Move to uld folder extracted from Unified Linux Driver package. Execute "./uninstall.sh" command (If you're not logged in as root, execute the command with "sudo"...
Page 94: Using A Network-Connected Machine
• Useful network programs • Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung Mobile Print • Using the NFC feature • Mopria™ • AirPrint • Samsung Cloud Print • Google Cloud Print™...
Page 95: Useful Network Programs
Useful network programs There are several programs available to setup the network settings easily in a SetIP wired network setup network environment. For the network administrator especially, managing several machines on the network is possible. This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol.
Page 96: Wired Network Setup
Using this Network Configuration Report, you can find your machine’s MAC address and IP address. The following instructions may differ for your model. For example: Download the software from the Samsung website then unpack and • MAC Address: 00:15:99:41:A2:78 install it: (http://www.samsung.com > find your product > Support or •...
Page 97 Preferences > Security (or Security & Privacy) > Firewall. Before using the SetIP program, disable the computer firewall from System Download the software from the Samsung website then unpack and Preferences or Administrator. install it: (http://www.samsung.com > find your product > Support or Downloads).
Page 98 Wired network setup Download SetIP program from Samsung web site and extract it. Double-click the SetIPApplet.html file in cdroot/Linux/noarch/ at_opt/share/utils folder. Click to open the TCP/IP configuration window. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.
Page 99: Installing Driver Over The Network
Installing driver over the network Make sure that the machine is connected to the network and powered • Some features and optional goods may not be available depending on on. Also, your machine’s IP address should have been set (see "Setting IP model or country (see "Features by model"...
Page 100 > Support or downloads. Command-line Parameters • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. Following table shows commands that can be used in the command window.
Page 101 Installing driver over the network Command- line Definition Description Command- line Definition Description /n”<Printer name>” Specifies printer name. With this parameter, you /s or Starts silent installation. Installs machine drivers Printer instance shall be can add printer instances as without prompting any UIs created as specified printer you wish.
Page 102 Linux /h, /H or /? Shows Command-line Usage. You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 2. Using a Network-Connected Machine...
Page 103 Installing driver over the network Make sure that the machine is connected to your network and powered on. Also, your machine’s IP address should have been set. Copy Unified Linux Driver package to your system. Open Terminal program and go to the folder that you copied the package to.
Page 104: Ipv6 Configuration
IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. From the SyncThru™ Web Service Activating IPv6 If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting. Access a web browser, such as Internet Explorer, from Windows.
Page 105: Ipv6 Address Configuration
IPv6 configuration • You can also set the DHCPv6. Address must be enclosed in '[ ]' brackets. • To manually set the IPv6 address: Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA.
Page 106: Wireless Network Setup
Wireless network setup • Wireless networking may not be available depending on the model (see Set up Connecting Description & Reference "Features by model" on page 6). method method From the See "Setting up via USB cable" on page 110 computer for Window.
Page 107: Choosing Your Type
Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network. If your machine and access point (or wireless router) support Wi-Fi Protected • The Push Button Configuration (PBC) method allows you to connect your Setup™...
Page 108 Wireless network setup Connecting WPS Connecting in PIN mode The network configuration report, including PIN, must be printed (see Factory default in your machine is PBC mode, which is recommended for a "Printing a network configuration report" on page 96). typical wireless network environment.
Page 109 Canceling the connection process Setup using Windows To cancel the wireless network connection when the machine is connecting to Shortcut to the Samsung Easy Wireless Setup program without the CD: If the wireless network, press and release the (Cancel or Stop/Clear) on the you have installed the printer driver once, you can access the Samsung control panel.
Page 110 Wireless network setup Setting up via USB cable Insert the supplied software CD into your CD-ROM drive. Items to prepare • Access point • Network-connected computer • Software CD that was provided with your machine If the installation window does not appear, click Start > All programs > •...
Page 111 Wireless network setup On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually, click Advanced Setting.
Page 112 Internet. • Wi-Fi Direct option appears on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 118). •...
Page 113 Wireless network setup Creating the infrastructure network On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. Turn on your computer, access point, and machine. If your printer is already connected on the network, select No, my printer is already connected tomy network.
Page 114 Wireless network setup When the wireless network set up is completed, click Next. Read the license agreement and check installation agreement button. Follow the instructions in the installation window. Click Next Select Wireless on the Printer Connection Type Setup using Mac Click Next If the installer asks you to allow access to the keychain, click Deny.
Page 115 Insert the supplied software CD into your CD-ROM drive. Select the CD-ROM volume that appears on Finder. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 118). Double-click Install Software icon.
Page 116: Printing A Network Configuration Report
Wireless network setup Select Wireless on the Printer Connection Type screen. Items to prepare Click Next. • Access point • Network-connected computer If the installer asks you to allow access to the keychain, click Allow. • Software CD that was provided with your machine If the Select a wireless printer window appears, select the printer named DIRECT-xxx.
Page 117 Wireless network setup Configuring the machine’s wireless network If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and password. We recommend you to change the default password for security Before starting you will need to know the network name (SSID) of your wireless reasons.
Page 118 Wireless network setup Turning the Wi-Fi network on/off Setting the Wi-Fi Direct for mobile printing Wi-Fi Direct is a secure and easy-to-use peer-to-peer connection between a Wi- Check whether the network cable is connected to the machine. If not, Fi Direct-enabled printer and mobile device. connect the machine with a standard network cable.
Page 119: Setting Up The Mobile Device
After setting up Wi-Fi Direct, you need to download the mobile printing user's guide included on the software CD supplied with your machine and application (For example: Samsung Mobile printer) to print from your prepare a wireless network machine. smartphone.
Page 120 Wireless network setup Connecting Failure - Invalid Security the product's IP address and the printer port's IP address. How to compare: • Security is not configured correctly. Check the configured security on your 1 Print the network information report of your printer, and then check the access point and machine.
Page 121: Other Problems
Wireless network setup For a Static network environment • Check the wireless reception around the machine. If the router is far from the machine or there is an obstacle, you might have difficulty receiving the The machine uses the static address when the computer is configured signal.
Page 122 This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless communication types (e.g., Bluetooth) are not supported. • You cannot use infrastructure mode at the same time for Samsung wireless network machines. • The machine is within the range of the wireless network.
Page 123: Samsung Mobile Print
Samsung Mobile Print What is Samsung Mobile Print? Supported Mobile OS Samsung Mobile Print is a free application that enables users to print photos, • Android OS 2.3 or higher documents, and web pages directly from your smartphone or tablet. Samsung •...
Page 124: Using The Nfc Feature
It does not require installing print driver or connecting to an access point. You just need NFC supported cell phone. In order to use this feature, Samsung Check that NFC and Wi-Fi Direct feature are enabled on your cell phone Mobile Print app needs to be installed on your cell phone.
Page 125 NFC tag( ) on your printer. Wait a few seconds for the Samsung Mobile Print app to start. • For some cell phones, NFC antenna might not be located at the back of the cell phone. Check the location of the NFC antenna on your cell phone before tagging.
Page 126 Using the NFC feature Select device status icon. Select Google Cloud Print > Register Google Cloud Printer. Tag the NFC tag on your mobile device (usually located on the back of the mobile device) over the NFC tag( ) on your printer. Wait a few seconds for the mobile device to connect to the printer.
Page 127: Mopria
Mopria™ Click Login in the upper right corner of the SyncThru™ Web Service website. Only Mopria-certified machines can use the Mopria feature. Check the box that your machine came in for the Mopria-certified logo. If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator.
Page 128 Mopria™ In the Settings menu of your Android device, tap Printing. The location of this option may differ depending on your mobile device. If you cannot locate the Printing option, refer to the user's manual for your mobile device. Under Print Services, tap Mopria Print Service. Tap the On/Off slider to enable the Mopria Print Service.
Page 129: Airprint
AirPrint If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and Password. Only AirPrint certified machines can use the AirPrint feature. Check the box We recommend you to change the default password for security your machine came in for the AirPrint certified mark.
Page 130 AirPrint Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2. Using a Network-Connected Machine...
Page 131: Samsung Cloud Print
Samsung Cloud Print Samsung Cloud Print is a free cloud service that allows you to print or scan from Click Login in the upper right corner of the SyncThru™ Web Service website. your smartphone or tablet to your Samsung printer or MFP. After installing the Samsung Cloud Print app, you can register with the Samsung Cloud Print service If it’s your first time logging into SyncThru™...
Page 132 Printing from an application on mobile device Printing with Samsung Cloud Print The following steps are an example of using the Samsung Cloud Print app from Android mobile phone. Make sure the printer is turned on and connected to a wired or wireless Open Samsung Cloud Print app.
Page 133: Google Cloud Print
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your Click Login in the upper right corner of the SyncThru™ Web Service website. smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud If it’s your first time logging into SyncThru™...
Page 134 Google Cloud Print™ Click Finish printer registration. Install the Cloud Print application on your mobile device. Click Manage your printers. If you do not have the application, download it from the application store Now your printer is registered with Google Cloud Print service. such as Android Market or App Store.
Page 135 Google Cloud Print™ Select Print with Google Cloud Print. Click the Print button. 2. Using a Network-Connected Machine...
Page 136: Special Features
3. Special Features This chapter explains special printing features. • Altitude adjustment • Printing features The procedures in this chapter are mainly based on Windows 7.
Page 137: Altitude Adjustment
• High4: 4,000 m(13,123 ft)-5,000 m(16,404 ft) • For Windows and Mac users, you set from Samsung Easy Printer Manager > Advanced Setting > Device Settings. See "Using Samsung Easy Printer Manager" on page 161. If your machine is connected to the network, you can set the altitude via SyncThru™...
Page 138: Printing Features
Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" If Printing preferences has a ►, you can select other printer drivers on page 35). connected to the selected printer. • This feature may not be available depending on model or optional goods (see "Features by model"...
Page 139 • The XPS printer driver can be installed only on Windows Vista OS or Click Print. higher. • For models that provide XPS driver from the Samsung website, http:// Type in the destination path and the file name, and then click OK.
Page 140 Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
Page 141 Printing features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
Page 142 Printing features Item Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver. •...
Page 143 Printing features Item Description Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. a To change the print settings from your software application, access Printing Preferences (see "Opening Printing Preferences"...
Page 144 Printing features Item Description This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper.
Page 145 Printing features Item Description a Create or open the document you want to print. b To change the print settings from your software application, access Printing Preferences. c Click the Advanced tab. d Select the Print Overlay from the Overlay drop-down list. e If the overlay file you want does not appear in the Overlay File 1 or Overlay File 2 drop-down list, select Load from the Overlay List.
Page 146: Changing Printer Settings
Printing features Changing printer settings Mac printing You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, Some features may not be available depending on models or options. It which appears in the printer properties window, may differ depending on the means that the features are not supported.
Page 147: Printing On Both Sides Of The Paper
Printing features Printing on both sides of the paper Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature"...
Page 148: Printing From Applications
Printing features Change other printing options in each tab, if necessary. Linux printing Click Print. Some features may not be available depending on models or options. It Automatic/manual duplex printing may not be available depending on means that the features are not supported. models.
Page 149: Configuring Printer Properties
Printing features Configuring Printer Properties You can change the default printing options or connection type with Printing utility supplied by o/s. Launch Printing utility(Go to System > Administration > Printing menu or execute "system-config-printer" command in Terminal program). Select your printer and double-click it. Change default printing options or connection type.
Page 150: Useful Management Tools
• Accessing management tools • Easy Capture Manager • Samsung Easy Color Manager • Easy Eco Driver • Using Samsung Printer Center • Using SyncThru™ Web Service • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using Samsung Printer Experience...
Page 151: Accessing Management Tools
Accessing management tools Samsung provides a variety of management tools for Samsung printers. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • For Windows 8, from the Charms, select Search > Apps.
Page 152: Easy Capture Manager
Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited.
Page 153: Samsung Easy Color Manager
Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone changes can be saved as a profile and can be used from the driver or from inside of the machine.
Page 154: Easy Eco Driver
• To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center" on page 155). 4. Useful Management Tools...
Page 155: Using Samsung Printer Center
The Samsung Printer Center allows you to manage all the printer drivers installed on your computer from a single integrated application. You can use the Samsung Printer Center to add and remove printer drivers, check the status of printers, update printer software, and configure printer driver settings.
Page 156 Using Samsung Printer Center Quick links Displays links to various printer driver management functions. Printer Provides general information about the selected device, such as The quick links in the Printers tab link to the following functions: information its model, IP address, port number, and status.
Page 157 Using Samsung Printer Center Quick links Displays links to the functions available for managing fax or Printer Provides general information about the selected device, such scanner drivers. The quick links in the Scanner & Fax tab offer information as the model, IP address, port number, and machine status.
Page 158: Using Syncthru™ Web Service
Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator.
Page 159: Information Tab
Current Settings: Shows the machine’s and network’s information. setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. • Print information: Prints reports such as system related reports and font reports.
Page 160 Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. Your machine’s embedded website opens. From the Security tab, select System Security > System Administrator Enter the name of the administrator, phone number, location, and email address.
Page 161: Using Samsung Easy Printer Manager
To open the program: For Windows, Printer list The Printer list displays printers installed on your computer Select Start > Programs or All Programs > Samsung Printers > Samsung and network printers added by network discovery (Windows Easy Printer Manager . only).
Page 162 Using Samsung Easy Printer Manager Advanced The advanced user interface is intended to be used by the person Printer This area gives you general information about your machine. You Setting responsible for managing the network and machines. information can check information, such as the machine’s model name, IP address (or Port name), and machine status.
Page 163: Using Samsung Printer Status
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...
Page 164 Using Samsung Printer Status Toner/Paper This button areas for paper and toner info will be Device You can see the device status , current printer model Information available based on the device. Information name, connected port name in this area.
Page 165: Using Samsung Printer Experience
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You The screenshot may differ depending on the model you are using. can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information.
Page 166: Adding A Printer
Adding/Deleting Printers connected to the Internet to use this feature. If you do not have any printer added to the Samsung Printer Experience, or if This button opens the Troubleshooting Guide you want to add/delete a printer, follow the instructions below.
Page 167: Deleting A Printer
Select the printer settings, such as the number of copies and orientation. Click the Print button to start the print job. From the Charms, select Settings. Or, right-click the Samsung Printer Experience page and select Settings. Select Remove Printer Select the printer you want to delete.
Page 168 Using Samsung Printer Experience Opening more settings Basic tab The screen may appear somewhat different depending on the model or options. You can set up more printing parameters. Open the document you want to print. From the Charms, select Devices.
Page 169 Using Samsung Printer Experience Advanced tab Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that these features are not supported. Paper settings This option allows you to set the basic paper handling specifications.
Page 170 Using Samsung Printer Experience Using the sharing feature Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature. This feature is only available for printing jpeg, bmp, tiff, gif, and png file formats.
Page 171 5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Operating system problems...
Page 172: Troubleshooting
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
Page 173: Power And Cable Connecting Problems
Power and cable connecting problems Reboot the power. If the problem persists, please call for service. Condition Suggested solutions The machine is not receiving power, 1 Connect the machine to the electricity supply first. or the connection cable between the computer and the machine is not connected properly.
Page 174: Printing Problems
Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. print. The machine is not selected as the default Select your machine as your default machine in Windows. machine.
Page 175 Printing problems Condition Possible cause Suggested solutions The machine does not The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. print. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error.
Page 176 Printing problems Condition Possible cause Suggested solutions The machine prints, but The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already the text is wrong, printed successfully. If possible, attach the cable and the machine to another computer garbled, or incomplete.
Page 177 Printing problems Condition Possible cause Suggested solutions Before printing, the Using damp/wet paper can cause vapor [white This is not a problem, just keep printing. If you are bothered by the smoke [vapor], then machine emits vapor near smoke] during printing. replace the paper with fresh paper from an unopened ream.
Page 178: Printing Quality Problems
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print •...
Page 179 Printing quality problems Condition Suggested Solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 54). •...
Page 180 Printing quality problems Condition Suggested Solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the imaging unit" on page 52). If white vertical streaks appear on the page: •...
Page 181 Printing quality problems Condition Suggested Solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see "Replacing the imaging unit"...
Page 182 Printing quality problems Condition Suggested Solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
Page 183 Printing quality problems Condition Suggested Solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
Page 184 Printing quality problems Condition Suggested Solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 54). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 52). If the problem persists, the machine may require repair.
Page 185 Printing quality problems Condition Suggested Solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
Page 186: Operating System Problems
Samsung Printer Experience is Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it. not shown when you click more settings.
Page 187 Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
Page 188 Operating system problems Common Linux problems Condition Suggested solutions Unchecking the collate option For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate in the Print Dialog does not option to False using the system's printing utility(execute "system-config-printer"...
Page 189: Contact Samsung Worldwide
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the Samsung customer care center. 09612300300 www.samsung.com/ BANGLADESH in/support Country/Region Customer Care Center WebSite 02-201-24-18 www.samsung.com/ 021 36 11 00 www.samsung.com/...
Page 190 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 1-800-SAMSUNG (726-7864) www.samsung.com/ 8009 4000 only from landline, toll www.samsung.com/ CYPRUS ca/support(English) free gr/support CANADA www.samsung.com/ 800-SAMSUNG (800-726786) www.samsung.com/ CZECH ca_fr/support (French) cz/support 800-SAMSUNG (726-7864) www.samsung.com/ 70 70 19 70 www.samsung.com/...
Page 191 (Spanish) 0180 6 SAMSUNG bzw. www.samsung.com/ HONDURAS www.samsung.com/ de/support 0180 6 7267864* latin_en/support [HHP] 0180 6 M SAMSUNG bzw. (English) GERMANY 0180 6 67267864* (*0,20 €/Anruf (852) 3698 4698 www.samsung.com/ aus dem dt. Festnetz, aus dem hk/support (Chinese) Mobilfunk max. 0,60 €/Anruf) HONG KONG www.samsung.com/...
Page 192 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 0680SAMSUNG (0680-726-786) www.samsung.com/ 0800 545 545 www.samsung.com/ KENYA HUNGARY hu/support support 0680PREMIUM (0680-773-648) 183-CALL (183-2255) www.samsung.com/ 1800 3000 8282 - Toll Free www.samsung.com/ INDIA ae/support (English) in/support...
Page 193 (English) +7-495-363-17-00 www.samsung.com/ MONGOLIA 815 56480 www.samsung.com/ support NORWAY no/support 020 405 888 www.samsung.com/ MONTENEGRO 800-SAMSUNG (800 - 726 7864) www.samsung.com/ support ae/support (English) OMAN 080 100 2255 www.samsung.com/ www.samsung.com/ MOROCCO n_africa/support ae_ar/support (Arabic) 847267864 / 827267864 www.samsung.com/ MOZAMBIQUE 0800-Samsung (72678) www.samsung.com/...
Page 194 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 009-800-542-0001 www.samsung.com/ 1-800-682-3180 www.samsung.com/ latin/support latin/support (Spanish) (Spanish) PARAGUAY PUERTO RICO www.samsung.com/ www.samsung.com/ latin_en/support latin_en/support (English) (English) 0800-777-08 www.samsung.com/ 800-CALL (800-2255) www.samsung.com/ PERU pe/support ae/support (English) QATAR www.samsung.com/...
Page 195 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800-00-0077 www.samsung.com/ 0800 726 78 64 (0800-SAMSUNG) www.samsung.com/ SENEGAL africa_fr/support ch/support (German) SWITZERLAND www.samsung.com/ 011 321 6899 www.samsung.com/ SERBIA ch_fr/support (French) rs/support 18252273 www.samsung.com/ 1800-SAMSUNG (726-7864) www.samsung.com/...
Page 196 Customer Care Center WebSite Country/Region Customer Care Center WebSite 80-1000-12 www.samsung.com/ 000- 405-437-33 www.samsung.com/ TUNISIA n_africa/support latin/support(Spanish) URUGUAY www.samsung.com/ 800-SAMSUNG (800 -726 7864) www.samsung.com/ latin_en/ ae/support (English) U.A.E support(English) www.samsung.com/ ae_ar/support (Arabic) 8-10-800-500-55-500 (GSM: www.samsung.com/ UZBEKISTAN 7799) support 0330 SAMSUNG (7267864) www.samsung.com/...
Page 197: Access Point
Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Page 198: Control Panel
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
Page 199: Duty Cycle
Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
Page 200: Fuser Unit
Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.
Page 201: Ieee 1284
Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
Page 202 Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
Page 203: Mac Address
Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
Page 204 Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
Page 205: Printer Driver
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
Page 206: Toner Cartridge
Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
Page 207 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
Page 208 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
Page 209 Index AirPrint clearing paper common Mac problems tips for avoiding paper jams driver installation for network connected cleaning driver installation for USB cable connected inside outside driver reinstallation for USB cable connected cleaning a machine machine status Linux control panel printing common Linux problems convention...
Page 210 Windows placing a machine symbols printing on both sides of paper adjusting the altitude samsung cloud printing print printing to a file samsung printer experience mobile OS setting as a default machine Samsung Printer Status mobile print...
Page 211 Windows handling instructions common Windows problems non-Samsung and refilled driver installation for network connected 99 redistributing toner driver installation for USB cable connected replacing the cartridge system requirements storing using SetIP tray...

This manual is also suitable for:

Xpress c43 w series Xpress c430w Xpress c430

Samsung Xpress C43 series User Manual

Basic

1 Introduction

2 Learning the Basic Usage

3 Maintenance

4 Troubleshooting

5 Appendix

Advanced

1 Software Installation

2 Using a Network-Connected Machine

3 Special Features

4 Useful Management Tools

5 Troubleshooting

Quick Links

Chapters

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for Samsung Xpress C43 series

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Table of Contents