HP ProLiant DL385 G7 Maintenance And Service Manual
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HP ProLiant DL385 G7 Maintenance And Service Manual

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HP ProLiant DL385 G7 Server

Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and
software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 588707-003
February 2011
Edition: 3

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Summary of Contents for HP ProLiant DL385 G7

  • Page 1: Hp Proliant Dl385 G7 Server

    This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Customer self repair ........................6 Parts only warranty service ......................... 6 Illustrated parts catalog ....................... 17 Mechanical components ........................... 17 System components ..........................20 Removal and replacement procedures ................... 25 Required tools ............................25 Safety considerations ..........................25 Preventing electrostatic discharge ....................25 Server warnings and cautions ......................
  • Page 4 FBWC capacitor pack cabling ........................79 Diagnostic tools .......................... 80 Troubleshooting resources ........................80 HP Insight Diagnostics ..........................80 HP Insight Diagnostics survey functionality ....................80 Integrated Management Log ........................81 HP Insight Remote Support software ......................81 USB support ............................82 Component identification ......................

  • Page 5: Contents

    DVD-ROM drive specifications ........................ 101 SAS and SATA hard drive specifications ....................101 Acronyms and abbreviations ...................... 103 Index ............................105 Contents 5...

  • Page 6: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 7 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 8 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 9 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 10 HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 11 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 12 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 12...
  • Page 13 Customer self repair 13...
  • Page 14 Customer self repair 14...
  • Page 15 Customer self repair 15...
  • Page 16 Customer self repair 16...

  • Page 17: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components Item Description Assembly part Spare part Customer number number self repair (on page 6) Access panel 463177-002 602505-001 Mandatory Air baffle 579551-001 602508-001 Mandatory Hardware kit — 602506-001 Mandatory a) Fan blank 507009-001 — — b) Optical blank 505953-001 —...
  • Page 18 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 19 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 20: System Components

    System components Item Description Assembly Spare part Customer part number number self repair (on page 6) System components Full-length expansion board shipping bracket* — 618597-001 Mandatory Hot-plug fan 463172-001 496066-001 Mandatory Hot-plug power supplies — — — a) 460 W 499249-001 511777-001 Mandatory...
  • Page 21 Item Description Assembly Spare part Customer part number number self repair (on page 6) b) 2.0-GHz, 8C AMD Opteron™ Model 578023-001 583751-001 Optional 6128HE* ** c) 2.3-GHz, 8C AMD Opteron™ Model 6134* 578022-002 583752-001 Optional d) 2.4-GHz, AMD Opteron™ Model 6136* ** 578022-001 583753-001 Optional e)) 2.1-GHz, 12C AMD Opteron™...
  • Page 22 Item Description Assembly Spare part Customer part number number self repair (on page 6) c) 2-GB, dual-rank, PC3-10600, registered 500202-161 595094-001 Mandatory d) 4-GB, dual-rank, PC3-10600, registered 591750-171 595096-001 Mandatory e) 8-GB, dual-rank, PC3-10600, registered 500205-171 595097-001 Mandatory f) 2-GB, quad-rank, PC3-10600E 500209-161 595101-001 Mandatory...
  • Page 23 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 24 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 25: Removal And Replacement Procedures

    Required tools You need the following items for some procedures: • T-10/T-15 Torx screwdriver (provided inside the server) • HP Insight Diagnostics software ("HP Insight Diagnostics" on page 80) Safety considerations Before performing service procedures, review all the safety information.

  • Page 26: Preparation Procedures

    Extend the server from the rack (on page 27). If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.

  • Page 27: Extend The Server From The Rack

    To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. Remove the server from the rack To remove the server from an HP, Compaq branded, telco, or third-party rack: Removal and replacement procedures 27...

  • Page 28: Access The Product Rear Panel

    Power down the server (on page 26). Extend the server from the rack (on page 27). Disconnect the cabling and remove the server from the rack. For more information, refer to the documentation that ships with the rack mounting option. Place the server on a sturdy, level surface.

  • Page 29: Sas Hard Drive Blank

    Cable management arm with right-hand swing NOTE: To access some components, you may need to remove the cable management arm. To access the product rear panel components, open the cable management arm: Power down the server (on page 26). Swing open the cable management arm. Remove the cables from the cable trough.

  • Page 30: Hot-Plug Sas Hard Drive

    Hot-plug SAS hard drive To remove the component: CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED...

  • Page 31: Hot-Plug Power Supply

    To replace the component, reverse the removal procedure. Hot-plug power supply WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 32: Front Right Bezel

    Remove the hot-plug power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed. To replace the component: Slide the hot-plug power supply into the power supply bay. Connect the power cord to the power supply.

  • Page 33: Access Panel

    Remove the three T-10 Torx screws, and then detach the front bezel. To replace the component, reverse the removal procedure. Access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 34: Optical Drive Cage

    Extend or remove the server from the rack ("Remove the server from the rack" on page 27, "Extend the server from the rack" on page 27). Remove the access panel ("Access panel" on page 33). Disconnect the cable from the optical drive. Remove the optical drive.

  • Page 35: Hot-Plug Fan

    Extend or remove the server from the rack ("Remove the server from the rack" on page 27, "Extend the server from the rack" on page 27). Remove the access panel ("Access panel" on page 33). Disconnect the cable from the optical drive. Remove the optical drive ("Optical drive"...
  • Page 36 Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Fan blank Fan blank 1 processor 2 processors For a single-processor configuration, four fans and two blanks are required in specific fan bays for redundancy.

  • Page 37: Power Supply Backplane

    Remove the fan. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. To replace the component, reverse the removal procedure. Power supply backplane To remove the component: Power down the server (on page 26).

  • Page 38: Sff Hard Drive Backplane

    Remove the power supply backplane. To replace the component, reverse the removal procedure. SFF hard drive backplane To remove the component: Power down the server (on page 26). Extend or remove the server from the rack ("Remove the server from the rack"...

  • Page 39: Sff Hard Drive Cage

    Remove the hard drive backplane. To replace the component, reverse the removal procedure. SFF hard drive cage To remove the component: Power down the server (on page 26). Extend or remove the server from the rack ("Remove the server from the rack"...

  • Page 40: Lff Hard Drive Backplane

    Remove the hard drive cage. To replace the component, reverse the removal procedure. LFF hard drive backplane To remove the component: Power down the server (on page 26). Extend or remove the server from the rack ("Remove the server from the rack"...

  • Page 41: Lff Hard Drive Cage

    Remove the hard drive backplane. To replace the component, reverse the removal procedure. LFF hard drive cage To remove the component: Power down the server (on page 26). Extend or remove the server from the rack ("Remove the server from the rack"...

  • Page 42: Full-Length Expansion Board Shipping Bracket

    Remove the hard drive cage. To replace the component, reverse the removal procedure. Full-length expansion board shipping bracket CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Power down the server (on page 26).

  • Page 43: Pci Riser Cage

    If full-length expansion boards are installed, remove the full-length expansion board shipping bracket as indicated. PCI riser cage To remove the component: CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Power down the server (on page 26).

  • Page 44: Expansion Slot Covers

    Remove the PCI riser cage. To replace the component, reverse the removal procedure. Expansion slot covers CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
  • Page 45 To remove slot cover 1 or 4, push in on the retainer to release it, and then slide out the cover. To remove slot covers 2 and 3, lift up on the latch, remove the latch, and then remove the cover. Removal and replacement procedures 45...

  • Page 46: Expansion Boards

    To remove slot covers 5 and 6, push down on the latch, rotate the latch down, and then remove the cover. Expansion boards Half-length expansion board To remove the component: Power down the server (on page 26). Extend the server from the rack (on page 27). Remove the access panel ("Access panel"...

  • Page 47: Full-Length Expansion Board

    Remove the expansion board. To replace the component, reverse the removal procedure. Full-length expansion board To remove the component: Power down the server (on page 26). Extend the server from the rack (on page 27). Remove the access panel ("Access panel"...

  • Page 48: Battery-Backed Write Cache Procedures

    To replace the component, reverse the removal procedure. Battery-backed write cache procedures Two types of procedures are provided for the BBWC option: • Removal and replacement of failed components: Removing the cache module (on page 48) Removing the battery pack (on page 49) •...

  • Page 49: Removing The Battery Pack

    Set up a recovery server station using an identical server model. Do not install any internal drives or BBWC in this server. (HP recommends this option.) Find a server that has enough empty drive bays to accommodate all the drives from the failed server and that meets all the other requirements for drive and array migration.

  • Page 50: Flash-Backed Write Cache Procedures

    If the array controller has failed, remove the cache module ("Removing the cache module" on page 48) and battery pack ("Removing the battery pack" on page 49) from the failed array controller, and install the cache module and battery pack on an array controller in the recovery server. If the server has failed, remove the controller ("Half-length expansion board"...

  • Page 51: Flash-Backed Write Cache Capacitor Pack

    If the amber LED is not illuminated, remove the controller from the server, and then continue with the next step. Open the ejector latches on each side of the cache module connector. Normally, the cache module is ejected from the cache module connector. If the module is not ejected automatically, remove the cache module.

  • Page 52: Flash-Backed Write Cache Capacitor Pack

    CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up. Extend the server from the rack (on page 27).

  • Page 53: Air Baffle

    Power down the server (on page 26). CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up.

  • Page 54: Fan Cage

    CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Power down the server (on page 26). Extend or remove the server from the rack ("Remove the server from the rack"...

  • Page 55: Heatsink

    Remove the fan cage. To replace the component, reverse the removal steps. Press down on the top of each fan to be sure it is seated properly. Heatsink To remove the heatsink: Power down the server (on page 26). Extend or remove the server from the rack ("Remove the server from the rack"...
  • Page 56 Open the heatsink retaining bracket, and then remove the heatsink. To replace the heatsink: Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Remove the heatsink protective cover. Removal and replacement procedures 56...

  • Page 57: Processor

    Install the heatsink. Close and lock the heatsink retaining latches. Install the air baffle ("Air baffle" on page 53). Install the PCI riser cage ("PCI riser cage" on page 43). Install the access panel ("Access panel" on page 33). Install the server into the rack. Power up the server.
  • Page 58 CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. To remove a processor: Power down the server (on page 26). Extend or remove the server from the rack ("Remove the server from the rack"...
  • Page 59 CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area. To replace a processor: IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the spare processor.
  • Page 60 Press the tabs on the processor tool to release the processor, and then remove the processor tool. Removal and replacement procedures 60...
  • Page 61 Close the processor retaining latch and the processor socket retaining bracket. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing. Apply all the grease to the top of the processor in the following pattern to ensure even distribution. Removal and replacement procedures 61...

  • Page 62: Memory Configurations

    Install the heatsink. Close and lock the heatsink retaining latches. Install the air baffle ("Air baffle" on page 53). Install the access panel ("Access panel" on page 33). Install the server into the rack. Power up the server. Memory configurations This server supports 2 GB to 256 GB of system memory using DDR3 2-GB, 4-GB, 8-GB, and 16-GB memory modules across 24 memory sockets.

  • Page 63: Advanced Ecc Memory

    Advanced ECC memory Advanced ECC memory is the memory protection mode for this server. In Advanced ECC, the server does not fail because of correctable memory errors. The server provides notification if the level of correctable errors exceeds a pre-defined threshold rate. Advanced ECC provides additional protection over standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrectable and result in a server failure.

  • Page 64: Population Rules

    When installing memory modules, observe the following population rules: • Use only HP memory modules listed in the DL385 QuickSpecs. • Advanced ECC is not available if x4 and x8 memory modules are mixed in channels (A and B), (C and D), or both, but standard ECC is still available.

  • Page 65: Dimms

    QR 1066 MHz — 3 SR SR 1333 MHz 1333 MHz 1066 MHz — 3 DR DR 1333 MHz 1066 MHz 800 MHz DR 1066 MHz — 3 mixed SR 1333 MHz 1066 MHz 800 MHz DR 1333 MHz DR 1066 MHz SR 1333 MHz 800 MHz 667 MHz...

  • Page 66: Battery Replacement

    Remove the DIMM. To replace the component, reverse the removal procedure. Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.

  • Page 67: Systems Insight Display

    Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Systems Insight Display To remove the component: Power down the server (on page 26). Extend or remove the server from the rack ("Remove the server from the rack"...

  • Page 68: Front Left Bezel

    Remove the Systems Insight Display. To replace the component, reverse the removal procedure. Front left bezel To remove the component: Power down the server (on page 26). Extend or remove the server from the rack ("Remove the server from the rack"...

  • Page 69: Power Supply Cage Assembly

    Remove the three T-10 Torx screws, and then detach the front bezel. To replace the component, reverse the removal procedure. Power supply cage assembly To remove the component: Power down the server (on page 26). Access the product rear panel (on page 28). Remove all power supplies ("Hot-plug power supply"...

  • Page 70: System Board

    Remove the power supply cage assembly. To replace the component, reverse the removal procedure. System board To remove the component: Power down the server (on page 26). Remove all power supplies ("Hot-plug power supply" on page 31). Remove the server from the rack (on page 27). Remove the access panel ("Access panel"...
  • Page 71 Open the heatsink retaining bracket, and then remove the heatsink. Open the processor retaining latch and the processor socket retaining bracket. Removal and replacement procedures 71...
  • Page 72 Using the processor tool, remove the processor from the system board. CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area. Disconnect all cables connected to the system board. Remove the retaining screw at the rear of the chassis. Loosen the system board thumbscrews.
  • Page 73 Prepare the processor socket on the spare system board: Remove the processor socket protective cover. Open the processor retaining latch and the processor socket retaining bracket. Install the processor socket cover onto the processor socket of the failed system board. Install the processor on the spare system board.
  • Page 74 If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the spare processor. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket.
  • Page 75 Press the tabs on the processor tool to release the processor, and then remove the processor tool. Close the processor retaining latch and the processor socket retaining bracket. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing.
  • Page 76 Apply all the grease to the top of the processor in the following pattern to ensure even distribution. Install the heatsink. Install all components removed from the failed system board. Install the access panel ("Access panel" on page 33). Install the power supplies ("Hot-plug power supply"...

  • Page 77: Hp Trusted Platform Module

    If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact an HP authorized service provider for a replacement system board and TPM board.

  • Page 78: Cabling

    Cabling SAS hard drive cabling Connect the SAS power cable from the primary drive cage (drive cage containing drives 1 - 8) to the primary SAS power connector on the system board. If a secondary drive cage (drive cage containing drives 9 - 16) is installed, connect a SAS power cable from the secondary drive cage to the secondary SAS power connector on the system board.

  • Page 79: Bbwc Battery Cabling

    BBWC battery cabling FBWC capacitor pack cabling Cabling 79...

  • Page 80: Diagnostic Tools

    Japanese (http://www.hp.com/support/ProLiant_TSG_jp) HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

  • Page 81: Integrated Management Log

    HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s...

  • Page 82: Usb Support

    USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

  • Page 83: Component Identification

    Component identification Front panel components Item Description Quick release levers (2) Serial number label Systems Insight Display Hard drive bays SATA optical drive bay Video connector USB connectors (2) Front panel LEDs and buttons Item Description Status UID LED button Blue = Activated Flashing blue = System being remotely managed Off = Deactivated...

  • Page 84: Rear Panel Components

    Item Description Status Health LED Green = Normal Flashing amber = System degraded. To identify a component in a degraded state, see "Systems Insight Display LEDs (on page 89)." Flashing red = System critical. To identify a component in a critical state, see "Systems Insight Display LEDs (on page 89)."...

  • Page 85: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description Status Power supply 2 Green = Normal power LED Off = System is off or power supply has failed. Power supply 1 Green = Normal power LED Off = System is off or power supply has failed. UID LED button Blue = Activated Flashing blue = System being remotely managed...

  • Page 86: System Board Components

    System board components Item Description Processor 2 memory sockets Front I/O connector USB tape connector* SATA optical drive connector USB connector Power supply backplane connector System maintenance switch System battery connector TPM connector NMI jumper Primary riser connector SD card connector Secondary riser connector Secondary SAS power connector Primary SAS power connector...

  • Page 87: System Board Switches

    Item Description Fan 4 connector Processor 1 socket Fan 5 connector Processor 2 socket Fan 6 connector *Connect the USB tape power connector to the secondary SAS power connector. System board switches System maintenance switch Position Default Function Off = iLO 3 security is enabled. On = iLO 3 security is disabled.

  • Page 88: Dimm Slots

    • Short the NMI jumper pins • Use the iLO Virtual NMI feature For more information, see the whitepaper on the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). DIMM slots DIMM slots are identified by the numbers 1 through 12. Component identification 88...

  • Page 89: Systems Insight Display Leds

    Systems Insight Display LEDs Item Description Status NIC LEDs Off = No link to network Flashing green = Network link and activity Green = Network link Power Cap LED Off = Server in standby Flashing amber = Power cap exceeded Green = Power cap configured AMP Status LED Off = Not enabled...

  • Page 90: Hard Drive Numbering

    Systems Insight Display Health LED color Status LED and color DIMM in slot X has failed. DIMM (amber) Amber DIMM in slot X is in a pre-failure condition. One or more DIMMs have failed. Test each bank of DIMMs DIMM (amber) by removing all other DIMMs.

  • Page 91: Sas And Sata Hard Drive Leds

    • LFF device bay numbering SAS and SATA hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) On, off, or flashing Alternating amber The drive has failed, or a predictive failure alert has been received and blue for this drive;...

  • Page 92: Pci Riser Cage Leds

    Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Amber, flashing Do not remove the drive. Removing a drive may terminate the Flashing regularly regularly (1 Hz) current operation and cause data loss. (1 Hz) The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive.

  • Page 93: Non-Hot-Plug Pci Riser Board Slot Definitions

    FL/FH denotes full-length, full-height. HL/FH denotes half-length, full-height. LP denotes low profile. • The PCIe2 x16 riser supports a maximum power of 225W with an HP power cable. This cable must be used for PCIe card wattages greater than 75W.

  • Page 94: Battery Pack Leds

    A fully-charged battery can normally preserve data for at least two days. The battery lifetime also depends on the cache module size. For further information, refer to the controller QuickSpecs on the HP website (http://www.hp.com). Double blink, then The cache microcontroller is waiting for the host controller to —...

  • Page 95: Fbwc Module Leds

    LED3 pattern LED4 pattern Interpretation One blink per The battery pack is below the minimum charge level and is being — second charged. Features that require a battery (such as write cache, capacity expansion, stripe size migration, and RAID migration) are temporarily unavailable until charging is complete.

  • Page 96: Hot-Plug Fans

    Green LED Amber LED Interpretation Flashing (2 Hz) One of the following conditions exists: Flashing (2 Hz) Alternating with Alternating with • The charging process has timed out. green LED amber LED • The capacitor pack is not connected. The flash code image failed to load. The flash code is corrupt.

  • Page 97: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 50°C (-22°F to 122°F) Shipping -30°C to 60°C (-22°F to 140°F) Storage 28°C (82.4°F) Maximum wet bulb temperature Relative humidity (noncondensing)** 10% to 90% Operating 5% to 95% Non-operating...

  • Page 98: Power Supply Specifications

    Power supply specifications The following specifications provide information on the parameters of the power supplies as they were designed. For more information on configuring power for a specific server, see the HP website (http://www.hp.com/go/proliant-energy-efficient). Depending on installed options, the server is configured with one of the following power supplies: •...
  • Page 99 800 W at 100V AC input Rated peak power 900 W at 120V AC input 1200 W at 200V to 240V AC input • HP ProLiant 1200 W DC Power Supply Specification Value Input requirements -36V to -72V DC Rated input voltage...

  • Page 100: Hot-Plug Power Supply Calculations

    Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, refer to the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/). CD-ROM drive specifications Specification Value CD-ROM (modes 1 and 2); mixed mode (audio and data combined); CD-DA; Photo Disk formats CD (single/multiple-session), CD-XA ready;...

  • Page 101: Dvd-Rom Drive Specifications

    DVD-ROM drive specifications Specification Value DVD (single and double layer), DVD-5, DVD-9, DVD-10, DVD-R, CD-ROM Mode 1 Disk formats & 2, CD-DA, CD-XA (Mode 2, Form 1 & 2), CD-I (Mode 2, Form 1 & 2), CD-I ready, CD-Bridge, CD-R, PhotoCD (single and multi-session) 4.7 GB (DVD-5), 8.5 GB (DVD-9), 9.4 GB (DVD10), 550 Mb (Mode 1, 12 cm), Capacity 640 Mb (Mode 2, 12 cm), 180 Mb (8 cm)
  • Page 102 Item 36-GB SAS drive 72-GB SAS drive 60-GB SATA drive 15 mm 15 mm 9 mm Height Serial ATA Interface 3 GB/sec 3 GB/sec 1.5 GB/sec Transfer rate 10,000 rpm 10,000 rpm 5,400 rpm Rotational speed Bytes per sector 512 71,132,960 143,374,737 117,231,408...

  • Page 103: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Automatic Server Recovery BBWC battery-backed write cache double data rate FBWC flash-backed write cache iLO 3 Integrated Lights-Out 3 Integrated Management Log non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express PCI-X peripheral component interconnect extended...
  • Page 104 POST Power-On Self Test RBSU ROM-Based Setup Utility Rapid Deployment Pack serial attached SCSI SATA serial ATA trusted platform module unit identification universal serial bus Acronyms and abbreviations 104...

  • Page 105: Index

    LEDs 83, 87, 91 heatsink 55 hot-plug fans 28, 96 HP Insight Diagnostics 80 diagnostic tools 80 HP Insight Remote Support software 81 diagnostics utility 80 DIMMs 63, 65, 88 drive LEDs 91 DVD-ROM drive 101 illustrated parts catalog 17...
  • Page 106 internal health LED 89, 91 power supply 84, 100 power supply backplane 37 power supply blank 30 power supply cage assembly 69 keyboard connector 84 power supply specifications 98 powering down 26 preparation procedures 26 processor tool 57, 70 LED, system power 83 processors 57 LEDs 83, 91 LEDs, battery pack 94...
  • Page 107 telco racks 26, 27 tool, processor 57, 70 tools 80 TPM (Trusted Platform Module) 77 troubleshooting 80 Trusted Platform Module (TPM) 77 UID LED 83, 85, 87 USB connectors 83, 84 USB support 82 utilities 80 video connector 83, 84 warnings 25 Index 107...

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