TurboChef Bullet Owner's Manual
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TurboChef Bullet Owner's Manual

Bullet rapid cook oven
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Owner's Manual
f o r th e tu r b o ch ef b u l l et
rap i d co ok o v en
T M
©2015 TurboChef Technologies, Inc.

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  • Page 1 Owner’s Manual f o r th e tu r b o ch ef b u l l et rap i d co ok o v en ©2015 TurboChef Technologies, Inc.
  • Page 3 For further information, call 800.90 TURBO +1 214.379.6000 The information contained in this manual is important for the proper installation, use, maintenance, and repair of this oven. Follow these procedures and instructions to help ensure satisfactory cooking results and years of trouble-free service. Errors –...

  • Page 4: Table Of Contents

    Table of Contents Important Safety Instructions General Safety Information Reducing Fire Risk Grounding Instructions Power Cord Replacement Precautions to Avoid Possible Exposure to Excessive Microwave Energy RF Interference Considerations Specifications and Installation Theory of Operation Features Dimensions Certifications Oven Construction Electrical Specifications Installation Unpacking Instructions...
  • Page 5 Info Mode Information Screen Serial Number Menu Version Firmware Version Service Numbers Voltage - View Incoming Tutorials Counters Screen Cook Counter Total Cook Time Magnetron Time Total Time (oven on) Fault Log Options Screen Editing yes/no Cook More yes/no Load Menu yes/no Light Ring yes/no VAC yes/no Demo Mode yes/no...
  • Page 6 Edit Mode Edit Set Temperature Edit Bottom Temperature Offset Access Edit Items Screen Name a Group Delete a Group Move a Group Item Editing Options Edit Settings Name an Item Add a Recipe from the Cookbook Change Group Move an Item Delete an Item Troubleshooting North America Limited Warranty...

  • Page 7: Important Safety Instructions

    IMPOrTANT SAfETy INSTruCTIONS WARNING: When operating this oven, strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or possible exposure to excessive microwave energy. GENErAL SAfETy INfOrMATION Read all instructions before using this appliance.

  • Page 8: Grounding Instructions

    SAfETy INSTruCTIONS GrOuNDING INSTruCTIONS This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and grounded.
  • Page 9 PrOTECTIVE EArTH (GrOuND) SyMBOL This symbol identifies the terminal which is intended for connecting an external conductor for protection against electric shock in case of a fault, or the terminal of a protective earth (ground) electrode. EQuIPOTENTIAL BONDING SyMBOL This symbol identifies the terminals which, when connected together, bring the various parts of an equipment or of a system to the same potential, not necesarily being the earth (ground) potential, e.g.
  • Page 10 SAfETy INSTruCTIONS This page intentionally blank.

  • Page 11: Theory Of Operation

    1: Bullet Oven Dimensions Theory of Operation Dimensions Oven Dimensions The TurboChef Bullet oven uses radiant heat in com- bination with high-speed air impingement and side- Height - Single Oven launched microwave to cook food rapidly without com- with legs: 23” (584 mm) promising quality.

  • Page 12: Certifications

    WARNING: The oven must be properly for all installations outside the United States. placed on a food station at all times. TurboChef will not recognize a fallen oven as a warrantable claim and is not liable for any Single Phase (6200 watts) injuries that may result.

  • Page 13: Installing The Oven

    Installation Near Open Heat Source align with the leg holes of the oven. For details, contact customer support at When placing a TurboChef oven near an open heat source (see illustration below), strictly adhere to the 800-90TURBO or +1 214-379-6000.

  • Page 14: Oven Restraint Kit

    +1 214.379.6000. figure 3: Selecting Voltage ChefComm Limited Ventilation Part Number: CON-7016 The TurboChef Bullet oven has been approved by ChefComm Limited is a “read-and-upload only” Underwriter’s Laboratory for ventless operation version of ChefComm Pro that helps ensure menu...

  • Page 15: Daily Maintenance

    TurboChef® Oven Cleaner (Product Number: 103180), only TurboChef®-approved cleaning chemicals. Failure to TurboChef ® Oven Guard (Product Number: 103181), Kay adhere to these procedures or the use of any other cleaning ClickSan® sanitizer, nylon scrub pad, clean damp and dry...
  • Page 16 Step 8: Clean the Oven Cavity Step 7 DO NOT spray TurboChef ® Oven Cleaner into the holes in the oven cavity. • Apply Oven Cleaner to a towel or nylon scrub pad and clean the top, sides, and bottom of the cavity.

  • Page 17: Quarterly Maintenance

    Quarterly Maintenance Supplies and Equipment To ensure optimal oven performance, complete the Required: Phillips screwdriver, clean towels, rubber gloves following cleaning steps once per quarter or more for handling catalytic converter. frequently as required. Recommended: dust mask, vacuum, bristle or paint brush 1.

  • Page 18: Oven Controls

    OVEN CONTrOLS figure 4: Oven Controls NOTE: Display options vary depending on which features are enabled. Oven Controls 6. Groups/Items (1-8 and 9-16) The oven contains 16 food groups divided 1. Menu Icon/Temperature Icon into 2 groups of 8. Each food group contains Touch to turn the oven on and cook in menu 16 items divided into 2 groups of 8.
  • Page 19 Menu Cook Mode The oven is preprogrammed with recipe settings at the time of manufacture and is ready to operate out of the box. New menu settings can be loaded via USB (page 18-19) or programmed manually (page 20). If settings are not present, the oven will cook only in manual mode (page 12). This oven uses impingement and microwave to cook food faster than traditional cooking methods.

  • Page 20: Cooking

    COOKING Step 4: Place food in the Oven WARNING: Inside of oven and oven door are hot! Step 5: Select a Group NOTE: Touch “More Groups” to view additional groups. Step 6: Select an Item NOTE: Touch “More Items” to view additional items. Step 7: Cooking NOTE: To immediately terminate a cook cycle, touch “STOP.”...
  • Page 21 Step 9: Cook More / Brown More / Cook & Brown More NOTE: This option must be enabled in order to cook an item beyond its original cook time (see page 14 for details). To cook an item longer than its original cook time, touch one of the icons on the screen: - Touch “Cook More”...

  • Page 22: Continued On Next Page

    COOKING Manual Cook Mode Manual Cook Mode allows cooking “on the fly,” whereas Menu Cook Mode (page 9) allows cooking from preset cook settings. To access Manual Mode, touch the Manual icon when the oven is off or cool- ing down (page 9) or touch the Menu/Manual toggle on the on the Menu Mode screen (page 10). NOTE: If the “Manual”...
  • Page 23 ...continued from previous page. d. Select an item to overwrite. 8. Save to Menu NOTE: To cancel, touch “CANCEL.” If you want to save a manual mode setting into the oven menu (page 9), touch “Save to Menu.” All six events (item 3 on page 12) will be added together as one menu recipe item, and the cook times for each event will be summed and divided into percentages of one...

  • Page 24: Info Mode Information Screen

    INfO MODE Info Mode Info Mode: Options Screen To access Info Mode, touch the “i” icon when the From the Info Mode Information or Counters oven is off, cooling down, or in manual mode. screen, touch “Login” to access the Options screen. From the Info Mode screen, access: When prompted, input the password 9 4 2 8...

  • Page 25: Light Ring Yes/No

    This mode should only be used by - Auto On qualified service technicians, unless otherwise instruct- - Auto Off ed by TurboChef. Temperature: f2 Bypass yES/NO: The temperature measurement setting is configured at The F2 alarm indicates the oven temperature is too the factory.

  • Page 26: Wifi Network

    Connecting the oven to a WiFi network and utiliz- network, contact your network administrator. In ing TurboChef’s connectivity service will allow you some instances, the Security Type may be printed on to remotely update the menu and firmware for one a label on the bottom of your WiFi router.

  • Page 27: Sound Volume

    If MAC IP is blank, the oven may not be config- ured properly to connect to a WiFi network. Call TurboChef Customer Support at 800.90TURBO or 1. To set auto-on, ensure the time of day is +1 214.379.6000.

  • Page 28: Load Menu From Usb

    Touch “OK” to confirm the selection and begin the installation. Only qualified service technicians should access the MFG options, unless otherwise instructed by TurboChef. CAUTION: Changing the oven model will result in the oven not cooking properly and a non-warranty service call.

  • Page 29: Firmware Update

    USB drive, the oven will create it. firmware update TurboChef may at some point recommend a firmware update. The update will make sure your oven is operat- ing at its maximum efficiency, but should not affect 4.

  • Page 30: Edit Mode

    If recipe settings are not cooking as desired, consult To change the temperature offset, your menu developer, authorized distributor, or TurboChef Customer Support. 1. Place the oven in Edit Mode. To change a set temperature, 1. Place the oven in Edit Mode.

  • Page 31: Access Edit Items Screen

    2. Touch the current offset temperature. If using 2. Select a Group. two set temperatures, use the toggle at the bottom-left of the screen to switch between the two set temperatures. 3. Select one of the options: a. To edit a group name, touch “Name Group.”...

  • Page 32: Delete A Group

    EDIT MODE Delete a Group 2. Touch the Group to move. To delete a group, 1. Place the oven in Edit Mode. 3. Touch “Move Group.” 2. Touch the group to delete. 4. The group that is to move will be highlighted blue.

  • Page 33: Item Editing Options

    Item Editing Options 5. From the Item Editing Options screen, the operator can: To access the Edit Settings screen, - Edit Settings - Name an Item 1. Touch “EDIT” to place the oven in Edit Mode. - Change the Group - Move an Item - Delete an Item 2.

  • Page 34: Edit Settings

    EDIT MODE From the Item Editing Options screen (page 23), select “Edit Settings.” From the Edit Settings screen the operator can: - Edit % Time - Edit % Air - Edit % Microwave - Edit Cook Time - Name an Item - Run a Test Cook Cycle Edit % Time Touch a % Time icon to change, enter the new percentage, and touch “ENTER.”...
  • Page 35 Edit Cook Time Touch the current cook time. The maximum allowable cook time is 10:00. Using the number keypad, enter the cook time and touch “ENTER.” Once all changes are made, touch “SAVE.” Name an Item Touch the current name. Using the keypad, input the name and touch “ENTER.” Once all changes are made, touch “SAVE.”...

  • Page 36: Name An Item

    Caps lock Add from Cookbook The cookbook is a listing of all TurboChef recipes available for general market use, as found at cookbook.turbochef.com. From the “Editing Options” screen (page 24), touch “Add from Cookbook.” Cook settings can be filtered by “Course Type”...

  • Page 37: Change Group

    Change Group From the “Editing Options” screen (page 23), select “Change Group.” Select a new group. Touch an item space to indicate where the item will be moved. NOTE: If an item is moved to a space that already contains settings, the old settings will be overwritten.

  • Page 38: Delete An Item

    EDIT MODE Delete Item From the “Editing Options” screen (page 23), select “Delete Item.” Touch “OK” to delete the item. NOTE: Once an item is deleted, it cannot be recovered.

  • Page 39: Troubleshooting

    - Incorrect oven model specified. - From the Info Mode Manufacturing screen, ing properly. ensure that the oven model is set to “Bullet.” Oven is not clean. (Large - Clean the oven following the cleaning deposits of grease, carbon, or instructions on pages 5-6.
  • Page 40 TrOuBLESHOOTING I ssue P oss i b l e Ca use( s) r es o l u t i o n Steam or smoke is - Oven is not clean. (Large - Clean the oven following the cleaning present. deposits of grease, carbon, or instructions on pages 5-6.

  • Page 41: North America Limited Warranty

    If the full invoiced amount for Equipment purchased has not been paid within forty-five (45) days from the invoice date, then TurboChef will have no obligation to honor this or any other warranty on the Equipment until payment is received in full, including any accrued interest or other charges, has been satisfied, at which time warranty...
  • Page 42 10 days. Customer also agrees to pay any cost incurred by TurboChef or its service agent associated with a service agent responding to a call for service, but then being refused or unable to gain access to the Oven on Customer’s premises.

  • Page 43: International Limited Warranty

    TurboChef’s option provided that: 1. You notify the Authorized Distributor from whom You purchased the Equipment and/or TurboChef as soon as rea- sonably possible after discovery of a defect and in accordance with the warranty claims procedure set out below;...
  • Page 44 +1 214.379.6073 The claim must include the serial number of the Equipment and be received by TurboChef on or before the last day of the Warranty Period. Upon receipt of Your claim, TurboChef will promptly notify an Authorized Distributor or an authorized service agent to contact You, to verify Your claim and, if necessary, to arrange for an on-site repair visit during normal working hours.
  • Page 45 The application of the United Nations Convention on International Sale of Goods to this Limited Warranty is expressly excluded. This Limited Warranty may not be altered, amended or modified by the Authorized Distributor or its service agent, and no representation, alteration, amendment or modification by TurboChef shall be valid unless in a signed form from TurboChef.
  • Page 46 INTErNATIONAL LIMITED WArrANTy This page intentionally blank.
  • Page 47 This page intentionally blank.
  • Page 48 For service or information: wi th in no r t h am e r i c a c a l l Customer Support at 800.90 T U R B O ou ts i d e n o r th am e r i c a c a l l +1 214.379.6000 or Your Authorized Distributor Global Operations Customer Support:...

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