Foscam FI9803P User Manual
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Foscam FI9803P User Manual

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V1.1
User
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User
Manual
Model: FI9803P
Outdoor HD Wireless IP Camera

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  • Page 1 V1.1 User Manual User Manual Model: FI9803P Outdoor HD Wireless IP Camera...

  • Page 2: Table Of Contents

    4.2.1 Device Information..............................24 4.2.2 Device Status................................25 4.2.3 Session status................................25 4.2.4 Log....................................25 4.3 Basic Settings...................................26 4.3.1 Camera Name................................26 4.3.2 Camera Time................................26 4.3.3 User Accounts................................27 4.3.4 Multi-Camera................................30 4.4 Network....................................35 4.4.1 IP Configuration.................................35 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 3 5.1.6 No Pictures Problems...............................65 5.1.7 Can’t access IP camera in internet........................66 5.1.8 UPnP always failed..............................67 5.1.9 Camera can not connect wireless.......................... 67 5.2 Default Parameters................................67 5.3 Specification..................................67 5.4 CE & FCC..................................68 6 Obtaining Technical Support...........................69 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 4: Security Warning

    1 Overviews FOSCAM FI9803P is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280*720. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.

  • Page 5: Key Features

     Supports image snapshot  Supports dual-stream  Supports IR-Cut and the filter change automatically  Embedded FOSCAM DDNS(dynamic domain name service) Service  Supports remote viewing & record from anywhere anytime  Multi-level users management with password protection  Motion detection alert via email or upload image to FTP ...

  • Page 6: Physical Description

    .foscam. .foscam. 1.4 Physical Description Front Panel Figure 1.1 1 WIFI Antenna: Wireless Antenna 2 Infrared Lamp Array 3 LENS: CMOS sensor with fixed focus lens 4 Induction IC Interface Figure 1.2 1 LAN Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 7: Hardware Installation

    Bottom View There are up to two labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels , it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 8: Accessing The Network Camera

    If your computer ( Windows OS ) supports autorun function, you can find the corresponding file in the opened control panel.  If your computer doesn’t have CD drive, you can download the IP camera tool from our website for free. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 9: Access The Camera In Lan

    Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO. Figure 2.3 NOTE： When logging in for the first time, you will need to download and install the add-on. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 10: Wireless Connection

    How to Obtain the WAN IP address from a public website ? To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpage at this address will show you the current WAN IP. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 11: Remote Access

    Gateway and DNS Server: Set it to the IP address of your router. Figure 2.6 2. Enable UPnP and DDNS in the camera’s settings page. We recommend you to use the DDNS by factory default. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 12 For these steps, we will be using the TP-LINK brand wireless router as an example.  If there is a UPnP function in your router： Choose “Forwarding > UPnP”, make sure that the Current UPnP Status is Enabled. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 13 You need to manually add port(HTTPS port) forwarding, refer to the following steps. You need go to the “Forwarding > Virtual Servers” panel for setup. Click Add New. Figure 2.11 Input the port and IP address of your camera and click Save. Figure 2.12 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 14: Using The Vlc Player

    Here I can enter one of the following URLs in the VLC. 1) rtsp://admin:123@192.168.1.11:554/videoMain 2) rtsp:// @192.168.1.11:554/videoMain 3) rtsp://:123@192.168.1.11:554/videoMain 4) rtsp://admin@192.168.1.11:554/videoMain Open the VLC, and go to MediaOpen Network Stream option, then enter the URL into VLC. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 15 .foscam. .foscam. Figure 2.14 Figure 2.15 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 16: Ip Camera Connection To The Server

    VLC. 2.5 IP camera connection to the server Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 17: Surveillance Software Gui

    You can select the language you need via click on the language drop-down list to switch. Section4 login the camera Click “Login” button. NOTE： When setting up your camera for the first time, it will request that you modify the default username and/or Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 18 IP configuration. Figure 3.3 Device Name: You could give name for your camera. Figure 3.4 System Time: Select the time zone you need to set the date, time,format, etc. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 19 Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password. Figure 3.6 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 20: Surveillance Window

    .foscam. .foscam. Figure 3.7 NOTE: It needs about 1 minute to connect the camera to your router. 3.2 Surveillance Window Figure 3.8 Section1 FOSCAM Logo/ Live Video / Settings buttons FOSCAM LOGO Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 21 1) Stream type : It is used to identify the stream type. 2) Resolution The bigger the resolution, the better of the image quality is. If you are accessing the camera via internet and Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 22 Go to Settings ---Basic settings---Camera time panel and adjust the device time. Go to Settings ---Video---On Screen Display panel, you can add or no add OSD. Section7 Play/Stop/ Snap/ Record/ Full screen button Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 23: Onscreen Mouse Control

    Keep ration: Select it and the camera will adjust the size of live window based on the computer monitor automatically. Sometimes there is a black border around the video , please select Keep ration to get a better visual quality . Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 24 Zoom up/down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. Figure 3.12 NOTE: 1 This camera don’t support Pan/Tilt function, so here cannot allow to use Screen PTZ. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 25: Advanced Camera Settings

    4.2.1 Device Information Figure 4.2 Camera Model: Display the model of the camera. Camera Name: The Device Name is a unique name that you can give to your device to help you identify it. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 26: Device Status

    4.2.3 Session status Session status will display who and which IP is visiting the camera now. Figure 4.4 4.2.4 Log The log record shows who and which IP address accessed or logout the camera and when. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 27: Basic Settings

    You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters. Figure 4.6 4.3.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 28: User Accounts

    DST: Select the use DST, then select the daylight saving time from the drop-down menu. Click Save button to submit your settings. 4.3.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default administrator user accounts are admin with a blank password. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 29 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 30: How To Change The Username

    Delete: Select the account which you want to delete, then click Delete button to take effect. How to change the username ? Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 31: Multi-Camera

    The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 32 2nd camera 3 Click Add to take effect Figure 4.13 Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Figure 4.14 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 33 Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.4.4) Login to the first camera using a DDNS domain name and port. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 34 Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and password and then choose Add. Figure 4.18 1----- The camera model: MJ or H264. 2----- The 2nd camera’s name Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 35 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 36: Network

    Changing settings here is the same as using the IP Camera Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don’t know the subnet mask, gateway Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 37 There are two DNS servers . You can set any of them . Same with gateway is also OK . Figure 4.23 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 38: Wireless Settings

    You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 39: Ddns

    If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 4.4.3 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name.
  • Page 40 ,www. 3322.com Here take www.no-ip.com for example: ① Step 1, Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register. Click here to register Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 41 After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Figure 4.28 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 42 NOTE: If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is http://192.168.8.100:2000...

  • Page 43: Upnp

    The default UPnP status is closed. You can enable UPnP, then the camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you can see the UPnP status: Figure 4.32 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 44: Port

    ”Network Configuration”, this brings up the network configuration box as shown in Figure 4.35 and 4.36. Select which camera you’d like to change the port for, and right click . Figure 4.34 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 45 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. RTSP port: The default port is 554. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 46: Mail Settings

    4-----Receiver Mailbox for receiver need not support SMTP, you can set 4 receivers 5-----Save Click Save to take effect 6-----Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 47: Ftp Settings

    7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.4.7 FTP Settings If you want to upload record files and images to your FTP server，you can set FTP Settings. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 48 Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. Click Save to take effect. Click Test to see if FTP has been successfully configured. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 49: P2P

    This section allows you to configure Video stream settings, On screen display and Snapshot settings. 4.5.1 Video Settings There are two ways to set the stream video settings. They are main stream video settings and sub stream video settings. Figure 4.42 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 50: On Screen Display

    Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.5.3 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 51: Ir Led Schedule

    On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the Schedule on the Live Video window, At these schedule time, the IR LED lights will be turned off. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 52: Lens Distortion Correction

    If you replace the lens, the image has found distortion, uneven and so on, you can modify the Select The Distortion Correction Parameter to calibration images. 4.6 Alarm IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP. Figure 4.47 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 53 5 Set detection area Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after settings. When something moving in the detection area, the camera will alarm. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 54 Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 55: Record

    You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.7 Record 4.7.1 Storage Location On this page you can change the manually recording storage path, the default storage path is C:\IPCamRecord. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 56: Alarm Record

    Figure 4.54 4.7.3 Local Alarm Location On this page you can enable local alarm record, and select the local alarm record time. Figure 4.55 4.7.4 Record Schedule On this page you can enable schedule record. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 57: Firewall

    This section explains how to control the access permission by checking the client PC’s IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 58: System

    Click Back-up to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 59: System Upgrade

    Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrading. After upgrading, you can see the upgrade result. Figure 4.60 Upgrade Firmware by IP Camera Tool Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 60 If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used. 4) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device Firmware. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 61: Patch Installation

    Click Factory Reset button and all parameters will return to factory settings if selected. The default administrator username is admin with a blank password. Figure 4.64 4.9.5 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera. Figure 4.65 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 62: Appendix

    .foscam. .foscam. 5 Appendix 5.1 Frequently Asked Questions 5.1.1 Install the ActiveX of Firefox browser, Google Chrome and IE Chrome. Figure 5.1 Figure 5.2 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 63 .foscam. .foscam. Figure 5.3 Figure 5.4 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 64 .foscam. .foscam. Figure 5.5 Figure 5.6 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 65: Uninstall The Activex Of Firefox Browser, Google Chrome And Ie Chrome

    .foscam. .foscam. 5.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome. Figure 5.7 Figure 5.8 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 66: I Have Forgotten The Administrator Password

    Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE browser  Tool  Internet Proper  Security  Custom Level  ActiveX control and Plug-ins. Three options of Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 67: Can't Access Ip Camera In Internet

    2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. 3 Port forwarding is not successful. Check these settings and make sure they are correct. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 68: Upnp Always Failed

    Make sure broadcast your SSID; use the same encryption for router and camera. 5.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM DDNS Service Username and password Default username is admin with a blank password 5.3 Specification ITEMS FI9803P...

  • Page 69: Ce & Fcc

    10% ~ 80% non-condensing Environment Storage Temperature -20°C ~ 60° (-4°F ~ 140°F) Storage Humidity 0% ~ 90% non-condensing IC、CSA、CE, FCC, RoHS Certification Warranty Limited 1-year warranty 5.4 CE & FCC Electromagnetic Compatibility (EMC) FCC Statement Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 70: Obtaining Technical Support

    While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User’s Guide has not answered. Please contact support via e-mail at support@foscam.us. You can also reach technical support at 1-800-930-0949 by following the automated instructions.

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