Foscam FI9821P User Manual
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Foscam FI9821P User Manual

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V1.0
User
Manual
User
Manual
Model: FI9821P
Indoor HD Pan/Tilt Wireless IP Camera with P2P
（For Windows & Mac OS）
Black
White

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Summary of Contents for Foscam FI9821P

  • Page 1 V1.0 User Manual User Manual Model: FI9821P Indoor HD Pan/Tilt Wireless IP Camera with P2P （For Windows & Mac OS） Black White...

  • Page 2: Table Of Contents

    Table of Contents Security Warning................................... 1 1 Overview..................................... 1 1.1 Key Features................................2 1.2 Read Before Use..............................2 1.3 Package Contents..............................2 1.4 Physical Description.............................. 3 1.5 SD Card................................... 4 2 Access the IP Camera..............................5 2.1 Access the Camera in LAN..........................5 2.2 Access the Camera in WAN..........................

  • Page 3: Security Warning

    FOSCAM provides Smart Phone App for Android and iPhone users, please search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on App Store for iOS devices, then you can view your camera anywhere, anytime on your smart mobile devices.

  • Page 4: Key Features

    .foscam. .foscam. Please note to change your default username and password once you have initially logged into your Foscam camera. Changing your default user settings enables better protection against any types of attacks against your camera. 1.1 Key Features Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow ...

  • Page 5: Physical Description

    2.LENS: Fixed focus lens. 3.Infrared LED: Infrared LEDs for night vision 4.Microphone: Built-in microphone Rear Panel 9.Antenna 1.LAN 8.Audio Input 2.Power 7.Audio Output 6. Micro SD Card Slot 3.Network light 5.WPS 4.Power light Figure 1.2 Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 6: Sd Card

    When you plug in the Micro SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. SettingsStatusDevice Status Go to the page, you can see the SD card status. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 7: Access The Ip Camera

    The default HTTP port no is 88. Double click the IP Camera Tool icon to run, and it should find the camera’s IP address automatically after you plug in the network cable. Figure 2.1 Double click the IP address of the camera; your default browser will open to the camera login page. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 8: Access The Camera In Wan

    How to Obtain the WAN IP address from a public website To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpage at this address will show you the current WAN IP. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 9 This means that even though your WAN IP address is constantly changing, you will have a fixed hostname you can use to access your cameras at all times. You can access the camera directly from the Internet using the hostname and port number. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 10 ”Network Configuration”, this brings up the network configuration box as shown in Figure 2.4 and 2.5. Select which camera you’d like to change the port for, and right click Figure 2.4 Modify the Http Port. Enter the Username and password, click OK. Figure 2.5 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 11 Gaming menu. We would then click on the “Single Port Forwarding” sub-menu. Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shown below, then push OK or Submit to save your settings: Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 12 Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it.

  • Page 13: Using The Vlc Player

    NOTE: If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. 2.3 Using the VLC player This camera supports RTSP streaming, here you can view the camera using VLC player.
  • Page 14 .foscam. .foscam. Figure 2.9 Figure 2.10 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 15: Ip Camera Connection To The Server

    VLC. 2.4 IP camera connection to the server Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 16: Surveillance Software Gui

    Click Login button and you will see the surveillance windows.(If login the camera for the first time, the page that modify the username and password will appears.) NOTE： When setting up your camera for the first time, it will request that you modify the default username and/or Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 17: Setup Wizard

    After logging in for the first time, you will go to “Setup Wizard”automatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Figure 3.3 Device Name: You could give name for your camera. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 18 Figure 3.4 System Time: Select the time zone you need to set the date, time,format and so on. Figure 3.5 Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 19 .foscam. .foscam. Figure 3.6 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. Figure 3.7 Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 20: Surveillance Window

    3.3 Surveillance Window Figure 3.8 Section1 FOSCAM Logo/ Live Video / Settings/Playback buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings.
  • Page 21 When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. You can reset the stream type on Settings-> Video-> Video Settings panel. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 22 4 ---- Right control button 5 ---- Up-Left control button 6 ---- Up-Right control button 7 ---- Down-Left control button 8 ---- Down-Right control button Click this button and go to center Section5 Cruise / Preset settings Cruise Settings Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 23 Click this icon to save the position you need the camera to remember Delete Select one preset position and click this button to delete it. Select one preset position in the preset drop-down list and click Go to make the camera move the preset position Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 24 Go to Settings--->Basic settings--->Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings --->Basic settings--->Camera time panel and adjust the device time. Go to Settings--->Video--->On Screen Display panel, you can add or no add OSD. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 25 Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Figure 3.11 Keep ration: Select it and the camera will adjust the size of live window based on the the computer monitor Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 26 Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. Figure 3.12 When you select the Full Screen, then click right mouse, there is a Screen PTZ button. Figure 3.13 Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 27: Advanced Camera Settings

    Click Basic Settings and go to Camera name panel where you can change your camera name. The default device name is anonymous. Camera ID: Display the wired MAC address of your camera. For example Device ID is 000C5D00008, the Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 28: Device Status

    4.1.3 Session Status Session status will display who and which IP is visiting the camera now. Figure 4.3 4.1.4 Log The log record shows who and which IP address accessed or logout the camera and when. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 29: Basic Settings

    Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters. Figure 4.5 4.2.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 30: User Accounts

    4.2.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default user account is admin, with a blank password. You can enter the users accounts of visitor, operator and administrator Manually. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 31 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 32 Figure 4.9 Figure 4.10 Delete ：Select the account which you want to delete, then click Delete button to take effect. Note: The default admin account cannot be deleted, but you can add other administrator users. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 33 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 34 .foscam. .foscam. Figure 4.12 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 4.13 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 35 Login to the first camera using a DDNS domain name and port. Use DDNS domain name and port to login. Make sure each camera you need add could login with DDNS name and port. Figure 4.15 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 36 4 ---- Enter the 2nd camera’s user name and password 5 ---- Click Add button and to take effect NOTE Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 37 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 4.18 Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 38: Network

    It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection as follows:     Control Panel Network Connections Local Area Connections Choose Support Details. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 39 .foscam. .foscam. Figure 4.20 Figure 4.21 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 40: Wireless Settings

    You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 41 NOTE: If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. WPS (Wi-Fi Protected Set-up) Step 01) Press and hold the WPS button for two seconds. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 42 The security mode of router cannot be WEP, or else the WPS settings may be failed. 4.3.3 PPPoE If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account. Figure 4.24 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 43 .foscam. .foscam. 4.3.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 44 .foscam. .foscam. Figure 4.26 Click here to register Figure 4.27 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 45 After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Figure 4.28 Figure 4.29 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 46 NOTE: If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is...
  • Page 47 HTTP port : By default, the HTTP and Media port is set to 88. Also, they can be assigned with another port number between 1 and 65535. But make sure they can not be conflict with other existing ports like 25, 21. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 48 ”Network Configuration”, this brings up the network configuration box as shown in Figure 4.34 and 4.35. Select which camera you’d like to change the port for, and right click Figure 4.34 Modify the Http Port. Enter the Username and password, click OK. Figure 4.35 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 49 If you select audio, you can only hear the sound but cannot see the video. For example: IP: 192.168.1.11 HTTP Port number: 88 User name: admin Password: 123 Here I can enter one of the following URLs in the VLC. rtsp://admin:123@192.168.1.11:88/videoMain rtsp:// @192.168.1.11:88/videoMain Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 50 Open the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC. Figure 4.37 Figure 4.38 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 51 VLC. 4.3.7 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 52 4----- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 5-----Save Click Save to take effect 6-----Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 53: Ftp Settings

    7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.3.8 FTP Settings If you want to upload record files and images to your FTP server，you can set FTP Settings. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 54 Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. Click Save to take effect. Click Test to see if FTP has been successfully configured. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 55: Video

    First of all, you need to open the P2P function of the IP Camera at “Settings-->Network-->P2P”. Figure 4.45 Search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on APP Store for iOS devices.

  • Page 56: On Screen Display

    Bit Rate Value (2Mbps). Select NO and the bit rate is constant with Bit Rate Value (2Mbps). 4.4.2 On Screen Display This page is used to add timestamp and device name on the video. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 57: Privacy Zone

    Figure 4.48 Allow Privacy Zone: There are two options: Yes or NO. Select Yes, then click “Set Privacy Zone” and draw a privacy area on the video, the privacy area will be black on the video. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 58 Back to the surveillance window, you can see the mask area as the following picture: Figure 4.50 4.4.4 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 59 On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the Schedule on the Live Video window, at these schedule time, the IR LED lights will be turned off. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 60: Alarm

    Sensitivity---- It supports five modes: Lowest, Lower, Low, Medium and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. Step 03: Trigger interval--- The interval time between two motion detections. Here supports Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 61 Alarm record files storage path, please go to Record—> Storage location page to verify this settings. The default alarm record time is 30s and pre-alarm record time is 5s, please go to Record—> Alarm Record page and change the alarm time settings. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 62 Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Click this button and select all time range Figure 4.56 Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 63: Record

    You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.6 Record This section will allow you to change the record files storage path and the record time. 4.6.1 Storage Location On this page you can change the alarm and manually recording storage path. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 64: Alarm Record

    The default Pre-recorded time is 5s and the alarm record time is 30s, you can change another time, click Save button to take effect. 4.6.3 Local Alarm Record This page you can enable the local alarm record and Local Alarm record time. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 65: Schedule Recording

    When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. This page you can check the SD card information. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 66: Ptz

    This page will allow you to change the pan/tilt speed and do cruise tracks settings. 4.7.1 Pan/Tilt Speed There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired PTZ speed type and click save button . Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 67: Cruise Settings

    Cruise time: Select Cruise time from Cruise Mode drop-down, then you can set the Cruise time of the camera. Cruise Loops:Select Cruise Loops from Cruise Mode drop-down, you can set the Cruise Loops of the camera. Click Save to take effect. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 68 Add button, you can see the preset point has been added to the cruise track on the cruise track page. You need to add two or more preset points to the cruise track. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 69 For example: I have added three preset points to the “track 1”, that means : When I select the “track 1” on the surveillance window, the camera moves as the following track: upright then Right Most last downleft. You can add preset on the left of the surveillance window. Add the preset. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 70 Figure 4.70 There are other buttons between the Preset points and Cruise track, you can use these buttons to adjust the order of preset points or add/delete one preset points in one cruise track. Figure 4.71 Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 71: Firewall

    This section explains how to control the access permission by checking the client PC’s IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 72: System

    Click Back-up to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 73: System Upgrade

    Information page to check for the latest firmware versions available. Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 74 Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Figure 4.77 Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 75: Factory Reset

    5) After upgrade successfully, please uninstall the old plugin and re-install it, then reset the camera to the default factory settings before using the camera. NOTE： The firmware of FI9821P V2 can not be used in FI9821P. For the model of your device, please refer to the MAC stickers on bottom of your device. 4.9.3 Factory Reset Click All reset and all parameters will return to factory settings if selected.

  • Page 76: Playback

    Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera. Figure 4.80 5 Playback On this page you can view the record files stored in the SD card. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 77 On this panel you can see all record files satisfy the conditions you set. Section 3 Play/Stop/Audio/Full screen buttons Please select one record file before use these buttons. Click this button to play the record files Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 78: Phone Apps

    Click this button to make full screen, and double click left mouse to exit full screen. 6 Phone Apps FOSCAM provides iOS App for iOS users, which helps to view and listen to your world anywhere..anytime. Search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on App Store for iOS devices.
  • Page 79 .foscam. .foscam. 7.1.1 Install the add-on of Firefox browser, Google Chrome and IE Chrome. Figure 7.1 Figure 7.2 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 80 .foscam. .foscam. Figure 7.3 Figure 7.4 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 81 .foscam. .foscam. Figure 7.5 Figure 7.6 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 82 .foscam. .foscam. 7.1.2 Uninstall the add-on of Firefox browser, Google Chrome and IE Chrome. Figure 7.7 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 83 When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer. There are two ways to resolve this problem: Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 84 Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins Figure 7.10 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 85 If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can be accessed by using the DDNS name and port number. Use the DDNS domain name not the camera’s LAN Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 86: Default Parameters

    IP. (For more details see: How to add cameras in WAN) 7.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM domain name Username and password Default username is admin with a blank password 7.3 Specifications ITEMS FI9821P...

  • Page 87: Ce & Fcc

    Storage Humidity 0% ~ 90% non-condensing Certification CE, FCC, RoHS Warranty Limited 1-year warranty Attention: Power adapter should be used between 0℃-40℃, and 5%-90% relative humidity. 7.4 CE & FCC Electromagnetic Compatibility (EMC) FCC Statement Foscam Digital Technologies Telephone: 1-800-930-0949...

  • Page 88: Obtaining Technical Support

    While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User's Guide has not answered. Please contact support via e-mail at support@foscam.us. You can also reach technical support at 1-800-930-0949 by following the automated instructions.

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