Mitel UC360 User Manual
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Mitel UC360 User Manual

Collaboration point for clearspan
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See also: User Manual , Quick Reference Manual
MITEL
UC360 COLLABORATION POINT
USER GUIDE FOR CLEARSPAN

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Summary of Contents for Mitel UC360

  • Page 1 MITEL UC360 COLLABORATION POINT USER GUIDE FOR CLEARSPAN...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

  • Page 3: Table Of Contents

    Activating the UC360 Display ........
  • Page 4 UC360 User Guide for Clearspan Accessing Help ............. 16 Making a Conference Call.

  • Page 5: Chapter 1: About The Uc360

    About the UC360 CHAPTER 1 ABOUT THE UC360...

  • Page 6: About The Uc360

    UC360 User Guide for Clearspan About the UC360 Read this chapter to learn more about the UC360 and how to use it.

  • Page 7: Main Screen - Conference App

    About the UC360 Main Screen - Conference App The high-resolution touch screen and simple finger gestures make it easy to use the UC360. Function Keys Function Button Press to ... Go to the Home screen Home Display the Menu bar. See the “Menu Bar” on page 4...

  • Page 8: Menu Bar

    UC360 User Guide for Clearspan Menu Bar When you press the Menu button, the menu bar is displayed. Menu Button Press to ... Open the Settings menu Settings Display information about the UC360 and the product variant, hardware About and software version.

  • Page 9: Action And Display Control Icons

    About the UC360 Action and Display Control Icons The icons on the UC360 display screen allow you to quickly and easily make calls, access contacts, and access Help. Icon Press to ... Phone only - Tap to open the keypad and enter numbers to...

  • Page 10: Status Bar

    UC360 User Guide for Clearspan Status Bar The status bar at the top of the screen displays information about the UC360 and its network. Status Icon/Information What it means Date Extension number - The number comes from the username field under...

  • Page 11: Network Health

    To see details while network congestion is occurring: 1. Press Menu then Settings 2. Tap Network Congestion Info. Ethernet Trace The UC360 is configured to allow you to manually capture traces when network impairment is detected. 1. Press Menu then Settings 2. Tap Start Ethernet Trace.

  • Page 12: Using Gestures

    UC360 User Guide for Clearspan Using Gestures You can use the following gestures on the UC360 touch screen: Gesture What it does Simply tap your finger on what you want to interact with Drag Place your finger and drag across the screen...

  • Page 13: Optional Settings

    Optional Settings You can have your administrator configure optional settings for your UC360. Sound/Keyboard Click Your administrator can configure your UC360 with Sound so that you hear audible clicks for all selections and keyboard input. Keypad Home Screen Your UC360 can be configured with the keypad as the Home screen. See the guidelines below.

  • Page 14: Using Clean Mode

    Note: If you remove a device without properly unmounting it first, you will see an icon (yellow triangle with an exclamation mark) in the status bar in the upper right corner. The UC360 Android operating system only supports FAT formatted USB drives. USB drives with U3 formatting will not be recognized by the UC360.

  • Page 15: Chapter 2: Introduction

    Introduction CHAPTER 2 INTRODUCTION...

  • Page 16: Introduction

    Mitel's UC360™ Collaboration Point is an all-in-one multimedia collaboration appliance that provides multi-party audio for personal office meeting areas and conference rooms. The UC360 has a large 7-inch color multi-touch display screen. The LCD display has a resolution of 1024 x 600 and has a backlight with adjustable brightness.

  • Page 17: Uc360 Product Variants

    This document covers the MiVoice Conference Unit for use with the Clearspan system. Audio Enabled Conferencing allows you to have up to a 4-party (UC360 and 3 parties) audio conference call and make in-room presentations to the HDMI device. In summary, it provides •...

  • Page 18: About This Document

    UC360 User Guide for Clearspan About This Document This document contains the following information: • a general description of the UC360 Collaboration Point, its interface, menu bars, and icons • additional user information not covered in the Quick Reference Card Related Documentation See the following documents for more information on the UC360 Collaboration Point.

  • Page 19: Chapter 3: Conference App

    Conference App CHAPTER 3 CONFERENCE APP...

  • Page 20: Introduction

    UC360 User Guide for Clearspan Introduction This chapter provides the following information on the Conference App: • “Making a Conference Call” on page 17 • “Adding Calls to a Conference” on page 19 • “Placing a Conference Call on Hold” on page 21 •...

  • Page 21: Making A Conference Call

    Conference App Making a Conference Call Note: Only a single bridge is supported in a conference call.

  • Page 22: Making An Audio Conference Call

    UC360 User Guide for Clearspan Making an Audio Conference Call • to open the keypad. • Enter a number and then press • to open the Contacts App and select a contact to call. (See “Contacts App” on page 27.) The call is made.

  • Page 23: Adding Calls To A Conference

    Conference App Adding Calls to a Conference When a call comes into the UC360, you will hear ringing and see six blue LEDs light up in the light ring in a clockwise rotating pattern. An incoming call appears on a conference avatar.

  • Page 24: About Incoming Calls

    UC360 User Guide for Clearspan Action Press... Put a private call on hold or retrieve an existing held call. The button acts as a toggle button. Use DTMF tones when necessary. End a call. Note: A convention in the Conference App is that a vertical handset means initiate a call;...

  • Page 25: Placing A Conference Call On Hold

    Conference App Placing a Conference Call on Hold Hold allows you to put individual participants on hold in a conference. To put an individual caller on hold: • Tap Hold on the conference avatar for the individual participant. When a conference participant is put on hold, the ring around the photo flashes red, the Hold button changes to Retrieve, and the text changes from "In Conference"...

  • Page 26: Muting A Conference Call

    Muting a Conference Call During a conference call, you may wish to mute your UC360’s microphone. You must press the Mute key on the UC360 to mute the entire conference. Audio is still enabled for the conference through the UC360.

  • Page 27: Ending A Conference Call

    Conference App Ending a Conference Call To end the entire conference call: 1. Press End Conference 2. Press Yes when prompted by the dialog "Terminate conference call including parties on hold?". To end a call with a single participant: • Press the End Button of that participant...

  • Page 28: Additional Information You May Need To Know

    16 built-in beam forming microphones. • A built-in conference call always starts off with a single remote party. The UC360 user adds remote parties one at a time. Individual parties can be added to and removed from a conference call at any time with a limit of three remote parties.

  • Page 29: Conference Call Avatar

    If the contact's name is unknown, “Unknown” is displayed. On the UC360 receiving call, the user will see "Ringing". When the first call is answered, you will see the text "In Call". When the second call is answered, and joins the conference, the text changes to "In Conference".
  • Page 30 UC360 User Guide for Clearspan...

  • Page 31: Chapter 4: Contacts App

    Contacts App CHAPTER 4 CONTACTS APP...

  • Page 32: About Contacts

    UC360 User Guide for Clearspan About Contacts The Contacts app automatically displays when you start a call. • on the main screen.

  • Page 33: Using The Keypad

    Contacts App Using the Keypad You can use the keypad to dial a number. • The following screen is displayed. Task Action Enter a number Type the number on the keypad Call the number on the dial pad (Some dial plans do not require this.) Edit the number Press To exit dial pad...

  • Page 34: Dialing A Uri

    2. Enter the URI username using the format: username@hostname. The port number is optional, for example, johndavis@abc.com. Note: The "SIP URI Dial" feature only supports dialing out from the UC360 to a cloud-based video conferencing service. SIP URI dialing between the UC360 and another video endpoint, either inbound or outbound is not supported.

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