Brother MFC-J680DW Basic User's Manual
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Brother MFC-J680DW Basic User's Manual

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See also: User Manual , Basic User Manual
Basic User's Guide
MFC-J680DW
MFC-J880DW
Online User's Guide
This Basic User's Guide contains basic
instructions and information for your Brother
machine.
For more advanced instructions and
information, see the Online User's Guide at
solutions.brother.com/manuals

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  • Page 1 Basic User's Guide MFC-J680DW MFC-J880DW Online User's Guide This Basic User's Guide contains basic instructions and information for your Brother machine. For more advanced instructions and information, see the Online User's Guide at solutions.brother.com/manuals...
  • Page 2 The serial number is on the back of the machine. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product online at http://www.brother.com/html/registration © 2015 Brother Industries, Ltd. All rights reserved.
  • Page 3 ™ (MFC-J880DW) If your Android device supports Near Field Communication (NFC), Use Brother iPrint&Scan to check the print and scan just by touching your device to machine status and access various functions the NFC logo on the control panel. from mobile devices.
  • Page 4 AirPrint to print from OS X v10.8.5 or later Solutions Center and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver. Google Cloud Print Guide This Guide provides details about how to use PDF file / Brother ™...
  • Page 5 Print ® Basic User's Guide Print from your computer (Windows Macintosh) Print from your mobile device (Brother Mobile Print/Scan Guide iPrint&Scan) Print using the AirPrint function AirPrint Guide Print using the Google Cloud Print Google Cloud Print Guide...
  • Page 6 For Windows users only: you can also access your machine's guides by using Brother Utilities. The Brother Utilities tool is included in the standard installation and, once installed, you can find it ® either as a shortcut on your desktop, or from the Windows...
  • Page 7 Questions or Problems? Please take a look at our FAQs, solutions, and videos online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at http://support.brother.com • Provides several ways to search! • Displays related questions for more information •...

  • Page 8: Definitions Of Notes

    Definitions of Notes We use the following symbols and conventions throughout this User's Guide: IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality. NOTE NOTE specifies the operating environment, conditions for installation, or special conditions of use.

  • Page 9: Compilation And Publication Notice

    For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at http://support.brother.com to download drivers. To keep your machine’s performance up-to-date, check there for the latest firmware upgrades. Compilation and Publication Notice This manual has been compiled and published to provide the latest product safety information at the time of publication.

  • Page 10: Table Of Contents

    Copy Options ....................18 Scan........................21 ® Scan from Your Computer (Windows ) ..............21 ® Scan Using ControlCenter4 Home Mode (Windows ) ........21 Scan Using the Scan Button on Your Brother Machine...........22 Scan Using the Scan Button on the Machine ..........22 viii...
  • Page 11 Receive Faxes on Your Computer (Windows only) ........36 Routine Maintenance ..................38 Clean the Scanner....................38 Check the Print Quality....................38 Check the Print Alignment from Your Brother Machine ...........40 Troubleshooting ....................41 Identify the Problem....................41 Error and Maintenance Messages................43 Transfer Your Faxes or Fax Journal Report...........50 Troubleshooting for Wireless LAN setup ..............51...
  • Page 12 Print or Scan Problems....................56 Troubleshooting for Other Print Problems .............58 Document and Paper Jams ..................59 Document Jams.....................59 Printer Jam or Paper Jam................60 Appendix ......................67 Enter Text on Your Brother Machine................67 Supply Specifications ....................68 Index ........................70...

  • Page 13: General Information

    General Information Control Panel Overview The control panel will vary depending on your model. NFC (Near Field Communication) logo (MFC-J880DW) ™ • If your Android device supports the NFC feature, you can print from your device or scan documents to your device by touching it to the NFC logo on the control panel. 2.
  • Page 14 While the machine is in Sleep Mode, the Home icon blinks. (Cancel) Press to cancel an operation (available when illuminated in red). Power On/Off Press to turn the machine on. Press and hold down to turn the machine off. The Touchscreen will display [Shutting Down] and will stay on for a few seconds before turning itself off.

  • Page 15: Touchscreen Lcd Overview

    Touchscreen LCD Quiet Mode Overview This icon appears when the [Quiet Mode] setting is set to [On]. There are two Home screens that you can The Quiet Mode setting can reduce access by pressing d or c. printing noise. When Quiet Mode is turned From the Home screens, you can access Wi- on, the print speed becomes slower.
  • Page 16 For more information, see the Web Connect Guide: solutions.brother.com/ manuals • [Apps] Press to connect the Brother machine to the Brother Apps service. For more information, see the Web Connect Guide: solutions.brother.com/ manuals 8. [Stored Fax(es):] • There are three Shortcuts screens.

  • Page 17: Cloud Service Notifications

    Doing this may cause an error. Cloud Service Notifications If you use Brother Web Connect and [New Function Notice] is set to [On], notifications about cloud services will appear on the Home screen.

  • Page 18: Access Brother Utilities (Windows ® )

    Choose the operation you want to use. ® (Windows Uninstall the Brother Software and Drivers Brother Utilities is an application launcher ® that offers convenient access to all Brother (Windows applications installed on your computer. Launch (Brother Utilities). Do one of the following: ®...

  • Page 19: Paper Handling

    Paper Handling Load Paper Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size. Load paper in the paper tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the...

  • Page 20: Load Photo Paper

    Close the output paper tray cover. Slowly push the paper tray completely into the machine. While holding the paper tray in the machine, pull out the paper support (1) IMPORTANT until it locks into place, and then unfold the paper support flap (2). •...

  • Page 21: Load Paper In The Manual Feed Slot

    Load up to 20 sheets of photo paper in IMPORTANT the photo paper tray with the printing surface face down. When you have finished printing photos, return the photo paper tray to the Normal printing position. If you do not, you will get a [No Paper Fed] error when you use cut sheet paper.
  • Page 22 Open the manual feed slot cover. Load only one sheet of paper in the manual feed slot with the printing surface face up. Using both hands, gently adjust the Lift up the paper support. manual feed slot paper guides to fit the paper.
  • Page 23 Using both hands, push one sheet of • If the document does not fit on one paper into the manual feed slot until the sheet, the Touchscreen will prompt you front edge touches the paper feed to load another sheet of paper. Place rollers.

  • Page 24: Change The Check Paper Size Setting

    • Error and Maintenance Messages on Setting] > [Paper Type]. page 43 Press a or b to display the [Plain Paper], [Inkjet Paper], [Brother BP71] or [Other Glossy] option, and then press the option you want. Press [Paper Size]. Press a or b to display the paper size options, and then press the option you want.

  • Page 25: Recommended Print Media

    • Avoid touching the shiny (coated) side of photo paper. For the best print quality, we recommend using the Brother paper listed in the table. IMPORTANT If Brother paper is not available in your country, we recommend testing various paper types before purchasing large quantities.

  • Page 26: Print

    ® (Windows Select the print command in your application. Select Brother MFC-XXXX (where XXXX is the name of your model). Click Print. • Make sure the back cover is closed. • If paper is curled, straighten it and put it Complete your print operation.

  • Page 27: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows ® )

    Select the print command in your Portrait or Landscape option to set the application. orientation of your printout. Select Brother MFC-XXXX (where If your application software contains a XXXX is the name of your model), and similar layout feature, we recommend then click the printing properties or using the one in the application.
  • Page 28 Click the Photo tab. Select the folder that contains the image you want to print. Select images you want to print by clicking the image in the image viewer and selecting the check box under the image. Specify the number of copies you want to print (1-99) by clicking Click Print.

  • Page 29: Copy

    Copy Copy a Document Make sure you have loaded the correct size paper in the paper tray. Do one of the following: • Place the document face down on the scanner glass. Change the copy settings, if needed. • When you load paper other than A4 size Plain Paper, you must change the [Paper Size] and [Paper Type] settings by pressing the [Options]...

  • Page 30: Copy Settings

    Copy Settings Copy Options To change copy settings, press the [Options] button. Option Description Quality Select the Copy resolution for your type of document. • When you select the Normal or Fast option, Plain Paper is the only Paper Type option. Paper Type Select a paper type.
  • Page 31 Option Description 2-sided Copy Select to copy on both sides of the paper. 1-sided→2-sided 2-sided→2-sided Advanced Ink Save Mode (MFC-J880DW) Settings Prints colours lighter and emphasises the outlines of images. Thin Paper Copy (MFC-J880DW) Avoid bleeding through thin paper when copying. Book Copy (MFC-J880DW) Correct dark borders and skew when copying from the scanner glass.
  • Page 32 Option Description Remove Background Colour Removes the document's background colour in copies. The white background becomes more apparent. This saves some ink and may make certain copies easier to read. Set New Default Saves the copy settings that you use most often by setting them as the default settings.

  • Page 33: Scan

    Brother machine. Use the software If you scanned multiple pages using the applications provided by Brother, or use your ADF, click the left or right arrow buttons favourite scanning application. to preview each scanned page.

  • Page 34: Scan Using The Scan Button On Your Brother Machine

    Scan Using the Scan Press [Scan] > [to File]. Button on Your Brother If the machine is connected over the Machine network, press a or b to display the computer where you want to send data, Scan Using the Scan Button and then press the computer name.

  • Page 35: File Type

    Select the scan settings you want to change, and then press [OK]. • [Scan Type] Select the scan type for your document. • [Resolution] Select the scan resolution for your document. • [File Type] Select the file format for your document.

  • Page 36: Photocapture Center

    PhotoCapture Center Print Photos Directly Press [OK]. from Media Repeat the last three steps until you have selected all the photos you want to Preview and Print Photos print. and Movie Files from Media Press [OK]. Preview your photos on the LCD before you print them.

  • Page 37: Fax

    Internet • To enter a space, press [Space]. connection, rather than a traditional phone line. • Brother does not recommend the use Press of a VoIP line. VoIP limitations in general can cause some functions of...

  • Page 38: Receive Modes

    Related Information Related Information • Error and Maintenance Messages on • Fax and Telephone Problems on page 53 page 43 • Fax and Telephone Problems on page 53 Receive Modes Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes.

  • Page 39: Choose The Correct Receive Mode

    Choose the Correct Receive Mode You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you select the correct mode.

  • Page 40: Set The F/T Ring Time (Pseudo/Double-Ring)

    Because the F/T ring is a setting only on your answers in [Fax Only] and [Fax/ Brother machine, extension and external Tel] modes. telephones will not ring; however, you can still answer the machine's call on any telephone.

  • Page 41: Store Numbers

    Store Numbers To store another Address Book number, repeat these steps. You can set up your machine to store fax numbers in the Address Book. Press If you lose electrical power, the Address Change or Delete Address Book numbers that are in the machine's memory will not be lost.
  • Page 42 Enter the new fax or telephone number (up to 20 digits) using the Touchscreen. Press [OK]. How to change the stored name or number: To change a character, press d or c to position the cursor to highlight the character you want to change, and then press .

  • Page 43: Telephone Services And External Devices

    Telephone Services and External Devices You may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For more information about each topic, see the Online User's Guide.

  • Page 44: Fax Using Your Machine

    Fax Using Your Machine Send a Fax • [Caller ID history] (Select a number from the Caller ID history.) (Not available for Taiwan and some Load your document in the ADF or on countries) the scanner glass. Press [Call History] > [Caller ID history].

  • Page 45: Set Fax Preview To On

    Do one of the following: • This feature is available only for • If you are using the ADF, the machine monochrome faxes. starts scanning and sending the • When Fax Preview is turned on, a document. backup copy of received faxes will not be •...

  • Page 46: Preview New Faxes

    Preview New Faxes If you want to print or delete all the faxes in the list, press [Print/Delete]. Related Models: Do one of the following: MFC-J880DW • Press [Print All(New Faxes)] to When a fax is received, a message appears print all faxes you have not yet viewed.
  • Page 47 Button Result If the fax has multiple pages, do one of the following: • Press Print All Pages to print the whole message. A Touchscreen message asks if you want to delete the fax from the machine's memory. To delete the fax, press Yes. To keep the fax in the machine's memory, press •...

  • Page 48: Fax Using Your Computer (Pc-Fax)

    Computer ® Computer (Windows only) The Brother PC-FAX feature lets you send a Use Brother's PC-FAX software to receive file, created in any application on your faxes on your computer, screen them, and computer, as a standard fax and even attach print only those faxes you want.
  • Page 49 ® ® • (Windows XP, Windows Vista ® Windows Click Start > All Programs > Brother > Brother Utilities > PC- FAX > Receive. ® • (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected).

  • Page 50: Routine Maintenance

    Routine Maintenance Clean the Scanner Check the Print Quality If faded or streaked colours and text appear or if text is missing on your printouts, the print Unplug the machine from the electrical head nozzles may be clogged. Print the Print socket.
  • Page 51 Genuine Brother Brand replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not improved, contact Brother customer service or your local Brother dealer. IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 52: Check The Print Alignment From Your Brother Machine

    When the print alignment is not adjusted correctly, text looks blurry or crooked, like Alignment from Your this. Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. After the print alignment is adjusted correctly, text looks like this.

  • Page 53: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.
  • Page 54 2. See the instructions in the following Error and Maintenance Messages table. 3. If you cannot resolve the error, please refer to the Online User's Guide: Error and Maintenance Messages or see FAQs on the Brother Solutions Center at http://support.brother.com...

  • Page 55: Error And Maintenance Messages

    If the Touchscreen displays errors and your Android device supports the NFC feature, touch your device to the NFC logo on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.)
  • Page 56 Error Message Action Cannot Detect Ink Replace the cartridge with a Brother Original ink cartridge. If the error Volume message remains, contact Brother customer service or your local Brother dealer. Cannot Print One or more of the ink cartridges have reached the end of their lives.
  • Page 57 Ink Absorber Pad The ink absorber box or flushing box must be replaced. Contact Full Brother customer service or your local Brother Authorised Service Centre to have your machine serviced. Reasons for cleaning are: 1. The machine automatically cleans itself after you remove the power cord and plug it back in.
  • Page 58 Error Message Action Jam C Rear Remove the jammed paper. See Related Information: Printer Jam or Paper Jam at the end of this section. Make sure the paper length guide is set to the correct paper size. Clean the paper pick-up rollers. For more information, see the Online User's Guide: Clean the Paper Pick-up Rollers.
  • Page 59 Error Message Action No Paper Fed Do one of the following: • Refill the paper tray, and then follow the on-screen instructions. • Remove and reload the paper, and then follow the on-screen instructions. The photo paper tray is in the wrong position. Return the photo paper tray to the Normal printing position when you use cut sheet paper.
  • Page 60 Error Message Action Paper Size 1. Check that the paper size you chose on the machine's display Mismatch matches the size of the paper in the tray. See Related Information: Change the Paper Size and Paper Type at the end of this section. 2.
  • Page 61 Error Message Action Unable to Clean A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Unable to Open the scanner cover and remove any foreign objects and paper Initialize XX scraps from inside the machine. Unable to Print If the error message continues, transfer your faxes to another fax machine or your computer before disconnecting the machine so you...

  • Page 62: Transfer Your Faxes Or Fax Journal Report

    Related Information • Load Paper in the Manual Feed Slot on page 9 • Change the Check Paper Size Setting on page 12 • Change the Paper Size and Paper Type on page 12 • Telephone Line Interference/VoIP on page 25 •...

  • Page 63: Troubleshooting For Wireless Lan Setup

    • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/ authentication method/encryption method/Network Key), the information may be incorrect.
  • Page 64 The security information (SSID/Network Key) is incorrect. Confirm the SSID and Network Key. If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only.

  • Page 65: Fax And Telephone Problems

    Fax and Telephone Problems If you cannot send or receive a fax, check the following: Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall socket. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine.

  • Page 66: Troubleshooting For Other Fax Problems

    If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. 1. Connect the external TAD as shown in the illustration.
  • Page 67 Difficulties Suggestions Dialling does not work. Check all line cord connections. (No dial tone) Change Tone/Pulse setting. (Available only for some countries) Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner.

  • Page 68: Print Or Scan Problems

    Print or Scan Problems IMPORTANT Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. If you cannot print or scan a document, check the following: All of the machine's protective parts have been removed. The interface cables are securely connected to the machine and the computer.
  • Page 69 Try printing with your machine. If the problem still remains, uninstall and reinstall the printer driver. If the problem still remains after trying all the above, try the following: For a USB interface connection • Change the USB cable for a new one. •...

  • Page 70: Troubleshooting For Other Print Problems

    If you are printing a photo from your computer, set the Media Type in the printer driver. Photo paper does not When you print on Brother Photo paper, load one extra sheet of the feed correctly. same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 71: Document And Paper Jams

    Document and Paper Jams Document Jams Document is Jammed inside the ADF Unit Related Information • Error and Maintenance Messages on Take any paper that is not jammed out page 43 of the ADF. Document is Jammed in the Top of Lift the document cover.

  • Page 72: Printer Jam Or Paper Jam

    Unplug the machine from the electrical Close the document cover. socket. IMPORTANT Press (MFC-J680DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages.
  • Page 73 Pull the two green levers inside the If the LCD displays [Repeat Jam A machine to release the jammed paper. Inside/Front], move the print head (if needed) to take out any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2).
  • Page 74 from the power source and take out the Slowly pull the jammed paper (1) out of paper. the machine. • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
  • Page 75 Close the Jam Clear Cover. Make IMPORTANT sure the cover is closed completely. (MFC-J680DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages.
  • Page 76 Slowly pull out the jammed paper (1). d. Close the Jam Clear Cover. Make sure the cover is closed completely. If the LCD displays [Repeat Jam B Front], do the following: a. Make sure you look carefully inside Put the paper tray firmly back in the (1) for any scraps of paper.
  • Page 77 Squeeze both levers (1), and then open IMPORTANT the Jam Clear Cover at the back of the machine. (MFC-J680DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages.
  • Page 78 until it locks into place, and then unfold the paper support flap (2). Reconnect the power cord.

  • Page 79: Appendix

    • The keyboard layout may differ depending on the function you are setting. When you need to enter text on your Brother machine, a keyboard will appear on the Touchscreen. • Press to cycle between letters, numbers and special characters.

  • Page 80: Supply Specifications

    For more information about the replacement supplies, visit us http://www.brother.com/pageyield/. What is Innobella? Innobella is a range of genuine supplies offered by Brother. The name "Innobella" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...
  • Page 81 FREE website designed as a resource to help you easily create and print customized materials for business and home use with photos, text and creative touch. Mac users can access Brother CreativeCenter at this web address: http://www.brother.com/ creativecenter Related Information •...

  • Page 82: Index

    Index Address Book........29 Manual ADF (automatic document feeder).17, 22 receive..........26 Automatic Manual feed slot........9 fax receive........26 Paper Cleaning check paper setting......12 scanner........... 38 how to load ........7 Control Panel Overview......1 Photo paper tray........8 Copy............ 17 PhotoCapture Center......24 settings..........18 Print.............
  • Page 83 Wireless LAN report......51...
  • Page 84 For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User’s Guide, please visit our website or Solutions website (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software.
  • Page 85 Visit us on the World Wide Web http://www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. Made from 100% recycled paper...

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