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12 en | Emergency Call to a Call Centre
7
Emergency Call to a Call Centre
If you initiate an emergency call with your HTS50, it will usually
be forwarded to a social alarm call centre where it will be
processed.
How the emergency call is processed at the call centre
1.
2.
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4.
5.
6.
8
Emergency Call to a Private Phone
The HTS50 can be programmed to send an emergency call to a
private phone belonging to an individual such as a relative.
The emergency call from the HTS50 is received just like a
normal phone call.
How the emergency call is received on a private phone
1.
2.
3.
4.
5.
6.
7.
ISA-50-MS V2 I 2008.02
You send an emergency call using the HTS50 or the
RF transmitter.
The emergency call is transmitted.
An operator at the call centre takes your emergency call.
You speak to the operator.
The controller arranges for assistance to be dispatched
depending on the circumstances.
Wait until assistance arrives.
You send an emergency call using the HTS50 or the RF
transmitter.
The emergency call is transmitted.
The phone of the person to whom the emergency call is
being sent rings.
The receiver must be picked up.
The HTS50 responds immediately with the announcement
call, call to the person rendering assistance.
This is followed by an announcement telling the person
about how the emergency call was made, e.g. with the
emergency call button or RF detector, and who made it.
The announcement can be repeated as often as required
by pressing the 2 key on the phone.
User Manual
Carephone 50
Bosch Security Systems
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