Music On Hold - Panasonic KX-TDE100 Features Manual

1.13.4 Music on Hold

Description
Music can be played to a party that has been put on hold. The following music sources are available:
a.
Internal music source
b.
External music source
c.
Cyclic tone
Music Source Assignment
BGM1, BGM2, and cyclic tone can be selected as Music on Hold through system programming. External music
port 1 is assigned to BGM 1. It is possible to select whether external music port 2, internal music source 1, or
internal music source 2 is assigned to BGM2.
Having two external music ports, for example, allows the use of the BGM feature (® 1.17.4 Background Music
(BGM)), while assigning a separate external music source (e.g., company message, advertisement) to Music
on Hold.
[BGM Number and the Music Source]
BGM No.
1
2
Separate music sources can be assigned for the Music on Hold and the BGM features.
Conditions
•
Hardware Requirement: User-supplied music source (when an external music source is assigned)
•
Volume Control
It is possible to change the volume of an internal and/or external music source.
•
Each tenant can select a music source to use for Music on Hold. The type of call determines which
tenant's music source is used, as follows:
Incoming Intercom Calls/Outgoing
Incoming Trunk Calls
•
When using an IP-PT connected to a V-IPEXT card, only cyclic tone can be selected as Music on Hold.
The cyclic tone pattern is shown below:
1 s
External music port 1
External music port 2, internal music source 1, or internal music source
2
Type
Calls
Music Source
Music Source
Selected based on the tenant setting to which the
extension user belongs.
Selected based on the tenant setting of the distribution
method (DIL/DID/DDI/MSN).
1.13.4 Music on Hold
Feature Guide 179