Miele SUPERTRONIC Operating Instructions Manual

Miele SUPERTRONIC Operating Instructions Manual

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Operating instructions

for Washing machine
SUPERTRONIC
en - GB
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time.
M.-Nr. 09 579 360

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Summary of Contents for Miele SUPERTRONIC

  • Page 1: Operating Instructions

    Operating instructions for Washing machine SUPERTRONIC en - GB To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time. M.-Nr. 09 579 360...
  • Page 2: Table Of Contents

    Miele{home ........
  • Page 3 Contents 5. Start the programme ..........38 Starting a programme.
  • Page 4 The Miele Waterproof system ........
  • Page 5 Contents Technical data ........... 83 Consumption data .
  • Page 6: Caring For Our Environment

    Caring for our environment Disposal of the packing Disposal of your old machine material Electrical and electronic machines often contain valuable materials. They The packaging is designed to protect also contain materials which, if handled the machine from damage during or disposed of incorrectly, could be transportation.
  • Page 7: Warning And Safety Instructions

    Miele cannot be held liable for damage resulting from incorrect or improper use or operation.
  • Page 8 Warning and Safety instructions Safety with children Children under 8 years of age must be kept away from the machine unless they are constantly supervised. Children 8 years and older may only use the machine unsupervised if they have been shown how to use it in a safe way and recognise and understand the consequences of incorrect operation.
  • Page 9 Extension leads do not guarantee the required safety of the machine (e.g. danger of overheating). Faulty components must only be replaced by genuine Miele original spare parts. Only when these parts are fitted can the safety standards of the machine be guaranteed.
  • Page 10 Warning and Safety instructions Unauthorised repairs could result in unforeseen dangers for the user, for which Miele cannot accept liability. Repairs should only be undertaken by a Miele approved service technician. If the connection cable is faulty it must only be replaced by a Miele approved service technician to protect the user from danger.
  • Page 11 Warning and Safety instructions Correct use The maximum load of dry laundry for this machine is 8 kg. See the "Programme chart" for the maximum recommended loads in individual programmes. Do not install your washing machine in rooms where temperatures below freezing may occur.
  • Page 12 A special descaling agent is available to order from the Miele Spare Parts Department or via the internet on www.miele-shop.com. Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.
  • Page 13 Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated. A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.
  • Page 14: Operating The Washing Machine

    Operating the washing machine Control panel a Miele{home f Clear sensor U Symbol for Miele|home enabled – For returning to the previous menu. appliance – For returning to the main menu when touched twice. b Information sensor : – For deleting the values set The sensor lights up when previously.
  • Page 15: Selector Sensors

    Operating the washing machine Selector sensors The selector sensors are on the left and right of the display. They light up when they are active. The selector sensors are used for the following: Selecting an option A dot ( ) next to an option indicates that it can be selected. The selector sensor on the left is active when the dot ( ) is in front of the word, the selector sensor on the right is active...
  • Page 16: Programme Packages

    Operating the washing machine Favourite programmes Programme sequence display You can save up to ten of your own Symbols in the display show which customised wash programmes under section of the programme has been names of your choice. reached. Washing tips Symbol Programme sequence These help you find the correct wash...
  • Page 17: Structure Of The Main Menu

    Operating the washing machine Structure of the main menu Favourite programmes – Favourite programmes – Create – Change – Delete Cottons – Minimum iron – Steam care – ..– Temp. – ..– Spin speed – Automatic detergent dispensing* –...
  • Page 18 – Brightness – Contrast – Display / keypad illumination – Memory – Anti-crease – Miele|home** – Remote control** – Load sensor zero setting * This option has further sub-menus. ** Appears if the washing machine has been fitted with the optional...
  • Page 19: Miele{Home

    SuperVision master appliance h iPod* or iPhone* d Power supply i Connection with a domestic bus system display e Miele|home Gateway j Possible internet connection f (WLAN) Router * iPod und iPhone are registered trade marks of Apple Inc.
  • Page 20 Depending on country, this appliance is Optional accessories required communication enabled and can be – Communication module XKM 2000 linked into the Miele|home system via a communication module b (optional – Miele|home Gateway accessory). Both of these are supplied with their...
  • Page 21: Before Using For The First Time

    Before using for the first time Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened to prevent the risk of leaks during use. See "Installation and connection".
  • Page 22 ^ Confirm with . Then set the minutes and confirm with 4. Miele|home message This communication enabled washing machine can transmit programme data through the power lines to the Miele|home system. ^ Confirm the message with 5. Reminder to remove transport bars To avoid the risk of damage, the transport bars must be removed before the machine is used for the first time.
  • Page 23 Before using for the first time 6. Run your first programme The washing machine has a sensor which measures the amount of laundry in the drum. This determines the amount of detergent required which appears as a recommendation in the display. To enable the load size sensor to function correctly, you must first run a Cottons 60°C programme without any laundry and without detergent.
  • Page 24: Calibrating The Load Sensor To Zero

    Calibrating the load sensor to zero Before you can use the washing machine, the load sensor has to be calibrated to zero as you would with bathroom scales. ^ Open the drum door. The display will change to show the main menu again.
  • Page 25: Automatic Detergent Dispensing

    Automatic detergent dispensing This washing machine is suitable for Two of the settings in the washing operating with automatic detergent machine's electronics must be set. dispensing unit AWD 10. 1) The Detergent type present in the The detergent dispensing unit and the containers.
  • Page 26: Setting The Detergent Type

    Automatic detergent dispensing Setting the detergent type The pre-set detergent dosage amounts are based on water hardness level l and Miele CareCollection products: Powder detergent container c = Miele UltraWhite powder detergent Liquid detergent container d = Miele UltraColor liquid detergent...
  • Page 27 Follow the manufacturer's recommendation for normally soiled laundry given on the packaging. The pre-set dosage amount for Miele CareCollection detergent (UltraWhite and UltraColor) is based on water hardness level l (soft water - less than 8.4 °dH /1.5 mmol/l).
  • Page 28: Washing Environmentally And Economically

    Washing environmentally and economically Energy and water consumption Detergent – Water consumption and energy – Do not exceed the amounts of usage are determined by the size of detergent recommended by the the load. manufacturer on the packaging. To make the most out of your –...
  • Page 29: Prepare The Laundry

    1. Prepare the laundry Badly soiled areas can be pre-treated with liquid detergent, stain removers etc. first, following the manufacturer's instructions. If you use a solvent-based cleaning agent (e.g. one containing benzene) to pre-treat a stain, make sure that any plastic parts (e.g. buttons) are protected, and that the cleaning agent is rinsed off before washing the garment in the...
  • Page 30: Select A Programme

    2. Select a programme Switch the washing machine on with the K button The drum lighting will come on and the main menu will appear in the display. Main menu 10:21 $ Favourite programmes # Cottons ! Minimum iron ^ Select the programme you want. Select a temperature / spin speed Each programme has a pre-set temperature and spin speed.
  • Page 31: Select An Extra Option(S)

    2. Select a programme Select an extra option(s) ^ Select Extras from the menu. See "Extra options" for more information. Extras 10:21 Soak Extra quiet Short OK ! ^ Select the Extra you require. You can select several extra options. If an extra option is selected there will be a tick next to it.
  • Page 32: Start At / Finish At

    2. Select a programme Start at / Finish at You can set the start (Start at) or the end (Finish at) time of a programme. The start and end time can be set in steps of 15 minutes. You can delay the programme start time or the programme end time up to a maximum of 24 hours.
  • Page 33: Safety Lock

    2. Select a programme Safety lock The safety lock prevents the machine from being opened and/or the programme altered or cancelled during a wash programme. Activating the safety lock before the start of a programme Cottons 1-8 kg 2:59 h. 10:21 $ Start at # Finish at...
  • Page 34: Load The Drum

    3. Load the drum Load / Detergent ^ Press the / button to open the drum door. The Load / Detergent sub-menu will appear. The washing machine has a sensor which measures the amount of laundry placed in the drum. The display shows the percentage of the maximum load which has been placed in the drum.
  • Page 35: Add Detergent

    4. Add detergent A. Automatic detergent dispensing The automatic detergent dispensing option is set up at the factory for Miele CareCollection products (Miele UltraWhite powder detergent and Miele UltraColor liquid detergent) and for water hardness level 1 (soft water - less than 8.4°dH / 1.5 mmol/l).
  • Page 36: Detergent Dispenser Drawer

    4. Add detergent Adding stain remover B. Detergent dispenser drawer When Automatic dispensing is Please note: selected, the i and j compartments The percentage amounts in the display of the detergent dispenser drawer are will help you to add the correct not flushed through with water.
  • Page 37 4. Add detergent ^ Pull out the detergent drawer and add detergent to the compartments as follows: Detergent for the pre-wash (divide the total recommended amount as to compartment i follows: add to compartment j) Detergent for the main wash, including Soak if selected §...
  • Page 38: Start The Programme

    5. Start the programme Starting a programme ^ Touch the green illuminated Start sensor. Cottons 10:21 1600 rpm Time left 2:59 h Change ! During the first six minutes after the start of the programme, the estimated programme duration (Time left) shown in the display can change.
  • Page 39: Adding Or Removing Laundry After A Programme Has Started

    5. Start the programme Changing a programme Within the first five minutes – You can change the temperature – You can select or deselect the Short, Water plus, Extra quiet and Extra rinse extra options. Up until the final spin begins –...
  • Page 40: Programme End - Unload The Drum

    6. Programme end - unload the drum After the programme has finished, the Check that all items have been following will appear alternately in the removed from the drum. Items left in display: the drum could discolour other items Anti-crease in the next wash or become discoloured themselves.
  • Page 41: Extra Options

    Extra options Steam smoothing Short At the end of the programme, the For light to normal soiling with no visible laundry is dampened with steam in staining. order to reduce creasing. The The duration of the main wash is maximum load is 2.0 kg, as smaller reduced.
  • Page 42: The Following Extra Options Can Be Selected In Addition To The Programme

    Extra options The following extra options can be selected in addition to the programme: Cottons Minimum iron Delicates Automatic plus Dark garments Shirts Denim Express 20 Woollens / Silks / Sportswear Trainers Outerwear Hygiene First wash Proofing Curtains Pillows Soft toys Starch Separate rinse This extra option is activated automatically as part of the programme but...
  • Page 43: Favourite Programmes

    Favourite programmes You can save up to ten wash programmes with the settings you have selected for them under names of your choice. The name can have up to 12 characters. The favourite programmes which have been set are stored alphabetically.
  • Page 44 Favourite programmes To save a name for a favourite programme Name: M i c h a e l 1 10:22 $ Space Delete character $ 2 3 4 5 6 7 8 9 a b c d e f g h i * ! Select character Confirm name ! ^ Select Confirm name.
  • Page 45: Spinning

    Spinning Final spin speed Rinse and interim spin There is a spin after the main wash and Programme between the rinses. A reduction in the Cottons 1600 final spin speed will also reduce the Minimum iron 1200 interim spin speed. If a spin speed of Steam care –...
  • Page 46: Programme Chart

    Programme chart Please refer to the separate booklet for information on programmes available as additional programme packages. Cottons cold to 90°C Max. load 8.0 kg Use for Cotton, linen or cotton mix fabric, e.g. table linen, towelling, underwear, T-shirts etc. The 60°/40°C programmes differ from the r/s programmes Note as follows:...
  • Page 47 Programme chart Steam care Max. load 2.0 kg Use for Reducing the amount of creasing in damp, freshly washed and spun garments. Notes – 5-6 shirts make up a load of approx. 2.0 kg. – Smaller loads give a better result. –...
  • Page 48 Programme chart Denim cold to 60°C Max. load 3.0 kg Notes – Wash denim inside out. – Denim often contains excess dye and may run during the first few washes. Wash light and dark coloured items separately. Express 20 cold to 40°C Max.
  • Page 49 Programme chart Outerwear cold to 40°C Max. load 2.5 kg ® Use for Outerwear made from membrane fabric such as Gore-Tex ® ® SYMPATEX , WINDSTOPPER etc. Notes – Zip up jackets before washing. – Do not use fabric conditioner. –...
  • Page 50 Programme chart Curtains cold to 40°C Max. load 2.0 kg Use for Curtains, including net curtains, specified as machine-washable by the manufacturer. Notes – A pre-rinse without detergent is carried out automatically to remove dust. – For curtains which crease easily, reduce the final spin speed or deselect the spin.
  • Page 51: Garment Care Label Symbols

    Garment care label symbols Washing Drying The figure quoted in the bucket is the The number of dots indicates the maximum temperature the garment drying temperature can be washed at. The number of Normal temperature bars under the symbol indicates the Low temperature level of agitation permitted.
  • Page 52: Programme Sequence

    Programme sequence Main wash Rinses Spinning Water Wash Water Rinses Interim Final level rhythm level spin spin 1)2) Cottons Minimum iron Delicates – Automatic plus Dark garments Shirts – Denim – Express 20 Woollens / Silks / – Sportswear Trainers –...
  • Page 53 Programme sequence d = Low water level Special features in the programme sequences: ( = Medium water level Anti-crease: e = High water level At the end of every programme, with = Intensive rhythm the exception of the Woollens = Normal rhythm programme, the drum continues to turn at intervals for up to 30 minutes to help = Gentle rhythm...
  • Page 54: Detergent

    Do not use biological detergents on silk as the enzymes may damage the silk. Instructions for use and recommended dosage amounts are given on the detergent packaging. See “Optional accessories” at the end of this booklet for details of Miele branded care products including detergents and fabric conditioner.
  • Page 55 Detergent Universal Detergent Detergent Specialist Proofing Fabric detergent detergent* agent** conditioner coloureds delicates Cottons – – – Minimum iron – – – Delicates – – Automatic plus – – – Dark garments – – Shirts – – – Denim – –...
  • Page 56: Water Softeners

    Normally soiled Miele branded water softening tablets Visibly dirty and/or just a few slight are available from the Miele Spare Parts stains. Department or via the internet on Heavily soiled www.miele-shop.com. Visible dirt and stains and/or dried on Use a quantity of detergent as for soft soiling.
  • Page 57: Fabric Conditioners And Liquid Starch

    Detergent Fabric conditioners and liquid If starching frequently, thoroughly starch clean the dispenser compartment, Fabric conditioners especially the siphon tube and Make garments soft to handle and help fabric conditioner channel, regularly. prevent static cling when tumble See "Cleaning the detergent drying.
  • Page 58: Cleaning And Care

    Cleaning and care A range of Miele branded cleaning and Do not use solvents, abrasive conditioning products is available to cleaners, glass cleaners or multi- order from the Miele Spare Parts Department or via the internet at purpose cleaning agents.
  • Page 59 Cleaning and care Cleaning the detergent dispenser drawer housing ^ Clean the siphon. 1. Remove the siphon from ^ Use a bottle brush to remove compartment § and rinse under hot detergent residues and limescale running water. Clean the siphon tube from the jets inside the detergent in the same way.
  • Page 60: Cleaning The Filter In The Water Inlet

    Cleaning and care ^ First turn off the stopcock. Cleaning the filter in the water inlet ^ Unscrew the threaded union connecting the free end of the inlet The washing machine has a filter to hose to the stopcock. protect the water inlet valve. The accessible filter in the union in the open end of the inlet hose should be checked every six months, or more...
  • Page 61: Problem Solving Guide

    Problem solving guide With the help of the following notes, minor faults in the performance of this machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national safety regulations.
  • Page 62: The Following Fault Messages Appear In The Display And The Programme Stops

    Problem solving guide The following fault messages appear in the display and the programme stops Fault message Possible cause Remedy Water inlet The water inlet is Check whether fault blocked or – the stopcock is opened restricted. properly. – the inlet hose is kinked. –...
  • Page 63: The Following Fault Messages Appear In The Display At The End Of The Programme

    Problem solving guide The following fault messages appear in the display at the end of the programme Fault message Possible cause Remedy Fault F 139 / The automatic detergent – Call the Service Department. dispenser dispensing unit is faulty. – Remove the dispensing unit Fault F 140 / plug connector from the dispenser...
  • Page 64: Problems With The Load Size Indicator

    Problem solving guide Problems with the load size indicator Problem Possible cause Remedy ^ To recalibrate the sensor There was already The display indicates a <25% load of or no load laundry in the drum to the zero setting: size is indicated when when the washing –...
  • Page 65: General Problems

    Problem solving guide General problems Problem Possible cause Remedy The machine feet are Level the machine (see The machine shakes during the spin cycle. not level. "Installation and connection"). The laundry has not The machine detected Include both large and been spun properly and an imbalance during small items in the load as...
  • Page 66 Problem solving guide Problem Possible cause Remedy Large amounts of Automatic dispensing When Automatic dispensing is selected, the i and j detergent residue was activated. remain in the detergent compartments of the dispenser drawer. detergent dispenser drawer are not flushed through with water.
  • Page 67: The Drum Door Cannot Be Opened By Pressing The / Button

    Problem solving guide The drum door cannot be opened by pressing the / button Possible cause Remedy Insert the plug in the socket and switch on and / or The machine is not switch the machine on with the K button. connected to the electricity supply and/or is not switched on.
  • Page 68: Opening The Drum Door In The Event Of A Blocked Drain Outlet And/Or Power Failure

    Problem solving guide Opening the drum door in the Caution: if laundry has been event of a blocked drain outlet washed at a high temperature, water and/or power failure draining out of the machine will still ^ Switch the washing machine off. be hot.
  • Page 69 Problem solving guide Once the flow of water ceases: Make sure the drain filter is securely tightened. Otherwise there is a risk of water leakage during use. To avoid loss of detergent, pour approx. 2 litres of water into the detergent dispenser drawer after cleaning the drain filter.
  • Page 70: After Sales Service

    Information sensor is the interface used – your Miele Dealer or by Miele service technicians during servicing work for testing purposes and – Miele (see back cover for contact for updating the machine's programme details). data. When contacting your Dealer or Miele,...
  • Page 71: Installation And Connection

    Installation and connection Front view a Inlet hose with "Waterproof" system h Detergent dispenser drawer b Electricity supply cable i Drum door j Access to drain filter, drain pump c - f Flexible drain hose (with detachable swivel elbow) and emergency release g Control panel k Handle recesses for moving the machine...
  • Page 72: Rear View

    Protruding lid for holding when h Transport clip for inlet and drain moving the machine hoses c Slot for Miele|home communication i Safety cap for transit bars module j Transport clip for inlet and drain d Electrical connection cable...
  • Page 73: Installation Surface

    1. Pull on the attached stopper, retaining clips (available from the Miele Spare Parts Dept). Otherwise 2. then use a screwdriver to release the there is the danger of the machine catch at the top.
  • Page 74 Installation and connection ^ Using the spanner supplied, turn the ^ Turn the right-hand transit bar 90°, left-hand transit bar 90°, then then ^ withdraw the transit bar. ^ withdraw the transit bar.
  • Page 75: Re-Fitting The Transit Bars

    Installation and connection To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Secure the transit bars to the back of the washing machine. Make sure that the top catch is located above the holder.
  • Page 76: Levelling The Machine

    Installation and connection Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine.
  • Page 77: Building Under A Continuous Worktop/In A Kitchen Run

    Installation and connection Washer and Dryer stack The fitting of building-under kits* A Miele tumble dryer can be stacked and stacking kits* must only be with the washing machine. A "WTV" undertaken by qualified and stacking kit* is necessary. competent persons, in accordance...
  • Page 78: The Miele Waterproof System

    Installation and connection The Miele Waterproof system 2) Electronic unit and washing machine housing The Miele Waterproof system protects the washing machine from water – Sump damage. Any leaking water is collected in a The system consists of three main sump in the base of the machine.
  • Page 79: Connection To The Water Supply

    Installation and connection Connection to the water supply The machine should be connected to the mains water supply in accordance The plastic casing of the safety with local and national safety valve contains electrical regulations. The German authorities do components. The Waterproof system not require it to have a non-return valve must only be connected to its own as the washing machine has been...
  • Page 80 Installation and connection Maintenance and care If you intend to unscrew the Miele Waterproof system hose from the stopcock it is essential to disconnect the machine from the electricity supply first. Only use a Miele Waterproof system hose should you need a replacement.
  • Page 81: Connection To The Drainage System

    If required, the drain hose can be extended to a length of 5 m. The necessary parts can purchased from the Miele Spare Parts Department or a Adapter your Miele dealer. b Nut * For a delivery head of more than 1 m (up to a max.
  • Page 82: Electrical Connection U.k

    Installation and connection Electrical connection U.K. Non-rewireable plugs BS 1363 All electrical work should be carried out The fuse cover must be refitted when by a suitably qualified and competent changing the fuse, and if the fuse cover person, in strict accordance with is lost, the plug must not be used until a current national and local safety suitable replacement is obtained.
  • Page 83: Technical Data

    Technical data Height 850 mm Width 595 mm Depth 615 mm Depth with door open 993 mm Height for building under 820 mm Width for building under 600 mm Depth for building under 600 mm Weight 98 kg Capacity 8 kg dry laundry Voltage See data plate Connected load...
  • Page 84: Consumption Data

    Consumption data Load Consumption data Energy Water Duration Residual moisture in kWh in litres Cottons 90°C 8.0 kg 2.30 2 h 29 min 60°C 8.0 kg 1.52 1 h 59 min 60°C 4.0 kg 1.15 1 h 59 min 8.0 kg 0.94 2 h 59 min 4.0 kg...
  • Page 85: Notes For Test Institutes

    Consumption data Notes for test institutes: * Test programme in accordance with EN 60456 and energy label with Directive 1061/2010. Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any extra options selected.
  • Page 86: Settings Menu

    Settings menu Time The Settings menu can be used to alter the machine's electronics to suit The time can be set to appear as a changing requirements. 24 hour or 12 hour clock. You can Settings can be altered at any time. also use this setting to adjust the time of day.
  • Page 87: Longer Pre-Wash For Cottons

    Settings menu Longer pre-wash for Cottons Code The pre-wash for the Cottons The code prevents the washing programme can be extended by 6, 9 machine being used without your or 12 minutes. knowledge. The default setting for the pre-wash is When the code has been activated, you 25 minutes.
  • Page 88: Temperature Unit

    Settings menu Temperature unit Keypad tone You can choose for the temperature An audible tone sounds each time a to be displayed in °C/Celsius or °F/ button is pressed. Fahrenheit. The machine is delivered with the The machine is delivered with °C/ keypad tone switched off.
  • Page 89: Display / Keypad Illumination

    Settings menu Display / keypad illumination Anti-crease The display and sensor illumination Anti-crease helps prevent creasing if switches off to save energy. laundry is not removed immediately after the end of a programme. Off after 10 minutes The drum will turn at intervals for up to The display and sensor illumination will 30 minutes after the programme has switch off 10 minutes after the...
  • Page 90: Optional Accessories

    All the products can also be ordered Miele proofing agent from Miele (see back cover for contact details). This special finishing agent reproofs garments against wind and water and provides a dirt-repellent finish whilst retaining elasticity and breathability.
  • Page 91 Fabric conditioner This liquid detergent is particularly suitable for cleaning coloured and dark The Miele fabric conditioner will give your laundry a fresh, natural fragrance. garments. The special formulation offers effective stain removal, even at It makes garments soft to handle and...
  • Page 92 Alteration rights reserved/1513/SUPERTRONIC M.-Nr. 09 579 360 / 00...

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