Siemens Gigaset A580IP Manual page 147

Getting help with your phone
No firmware update or VoIP profile download is carried out.
1. If Not possible, try later. is displayed, the VoIP connections may be busy or a download/
¥ update is already being carried out.
Repeat the process at a later time.
¥
2. If File corrupt is displayed, the firmware or profile file may be invalid.
Please only use firmware and downloads that are available on the preconfigured
Gigaset configuration server (
www.gigaset.com/customercare.
¥
3. If Server not available is displayed, the download server may not be accessible.
¥
The server is currently not accessible. Repeat the process at a later time.
You have changed the preconfigured server address (
address. If necessary, reset the base station.
4. If Transmission error XXX is displayed, an error has occurred during the transmission of
¥
the file. An HTTP error code is displayed for XXX.
Repeat the process. If the error occurs again, consult the Service department.
5. If Check IP settings. is displayed, your phone may not be connected to the Internet. ¥
Check the cable connections between the phone and router and between the router
¥ and the Internet.
Check whether the phone is connected to the LAN, i.e. it can be reached at its IP
address.
You cannot listen to or control a network mailbox.
VoIP:
¥
Your VoIP provider does not support the type of DTMF signaling set up on your phone.
Ask your VoIP provider which signaling it supports and change the settings on your
phone (
When operating the base station within a PABX:
¥
Your PABX is set for dial pulsing.
Set your PABX to touch tone dialing.
No time is specified for a message in the Calls list.
¥
Date and time have not been set.
¥
Set date/time (
Activate base station synchronization with a time server on the Internet (
146
£
Page 128) if necessary.
£
Page 14) or
£
Page 139) or at
£
Page 139). Correct the
£
Page 141).