1.29 Computer Telephony Integration (CTI) Features
PC
Conditions
[General]
•
Capable telephone:
DPT: KX-T7600 series PT, USB module
IP-PT
•
CTI application software must be installed on the connected PC. In addition, some features may require
a KX-TDA0920 SD Memory Card for Software Upgrade to Enhanced Version.
•
Application Programming Interface (API)/Protocol
Software used for CTI must support the following protocol(s):
First Party Call Control
Third Party Call Control
•
Operating system requirements for PCs and servers vary by the CTI software being used. Refer to your
CTI software documentation for more information.
•
Only one server can be connected to a PBX.
[IP-PT Call Control]
•
A PC connected directly to an IP-PT cannot be used for First Party Call Control.
•
IP-PTs do not support the use of PC Phone or PC Console software on a connected PC.
Connection References
2.3.1 MPR Card
2.6.6 CTI-LINK Card
2.7.4 First Party Call Control CTI Connection
2.10.1 Connection of Peripherals
228
Feature Guide
PBX
LAN or USB
CTI
Interface
PC
LAN
Type
•
•
•
Server
API/Protocol
TAPI 2.1
ECMA CSTA Phase 3
TAPI 2.1