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Panasonic ICX Technical Manual

Section 770 voice response telephone reference
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Section 770
Technical Manual
Voice Response
Telephone Reference
August, 1998

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  • Page 1  ® Section 770 Technical Manual Voice Response Telephone Reference August, 1998...
  • Page 2 However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication, nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as needed.

  • Page 3: Table Of Contents

    Modifying a Telephone Number....................16 Chapter 4. Deleting a Phonebook Entry .....20 Deleting Individual Phonebook Entries ..................20 Deleting All Phonebook Entries ....................23 Chapter 5. Tuning the Commands to Your Voice..25 Chapter 6. Resetting the System ........29 ICX-25-770 ICX issued August 1998...

  • Page 4: Introduction

    • Once entering the voice recognition made, to turn to the OFF- HOOK Monitor mode is not available. To use OFF-HOOK Moni- tor mode, lift the handset and press ON/OFF Key, then press START Key. ICX issued August 1998 ICX-25-770...

  • Page 5: Names And Functions Of Parts

    Press if, during operation, the following voiced commands are not recognized. (Go Back, No, Program, Add, Back Space, Delete, Reset) 6) START/END Key (FF 12 Key) Press to start and end voice operations. This operation is available only for Handset communication. ICX-25-520 ICX issued August 1998...
  • Page 6 The volume can be adjusted in 5 steps. Press the button to increase the volume, or the button to decrease the volume. When you replace the handset, the volume is reset to the medium value. ICX issued August 1998 ICX-25-520...

  • Page 7: Chapter 1. Making Outside Call (Or Internal Call)

    Phonebook. Using a different tone of voice may result in the name not being retrieved. Example: To call "Panasonic" 01045939 Say "Panasonic." Voice Guidance responds with the question '"Panasonic" Right?'. Note: Your voice will not be recognized if you call the name before the Large LED lights RED.
  • Page 8 Phonebook while making a call, or add (or delete) an entry after completing a call, etc. • If you do not speak or press any keys for three minutes, the Voice Recognition mode is ended. ICX issued August 1998 ICX-25-520...

  • Page 9: Chapter 2. Adding A Phonebook Entry

    Phonebook, you must first delete any unwanted entries. (See Chapter 4, "Deleting Phonebook Entry" (page 20).) 6. Say the name of the person or company, etc., for which you are making an entry in the Phonebook. Voice Guidance responds with "Say it again". ICX-25-770 ICX issued August 1998...
  • Page 10 No. 01 to 99 or 001 to 576. • Optional station selection Nos.: 81 to 84, and 9 • Enter Pause (REDIAL Key) in front of the Telephone number. • You cannot speak the Telephone number. ICX issued August 1998 ICX-25-770...
  • Page 11 TOP MENU, allowing you to store new entries or edit or delete existing entries. This function can be useful if you want to check the contents of the Phonebook or place a call, etc., while recording. ICX-25-770 ICX issued August 1998...
  • Page 12 Dial 3 Dial 4 Dial 5 Dial 6 Dial 7 Dial 8 Dial 9 Dial 0 Dial * Dial # REDIAL TRF/PROG CONF FLASH LINE ON/OFF (space) MEMORY FF1 to 11 one-touch key 1 to 10 ICX issued August 1998 ICX-25-770...

  • Page 13: Chapter 3. Modifying A Phonebook Entry

    Note: Speak the name using the same voice you used to store the name in the Phonebook. Using a different tone of voice may result in the name not being retrieved. Example: To modify "Panasonic" 0459397360 Say "Panasonic." Voice Guidance responds with the question '"Panasonic" Right?'. ICX-25-770 ICX issued August 1998...
  • Page 14 They are the manes in the Phonebook that are the closest the names you apoke. If ambient sounds, etc., result in the spoken words sounding totally different from any candidates in the Phonebook, the search is cancelled before the 3rd try. ICX issued August 1998 ICX-25-770...
  • Page 15 • If the name is too long SPEECH TOO LONG The following message is displayed and Voice Guidance responds with "Try again". Repeat the procedure from step 7 making the name shorter. (The maximum recording time per entry is 2.5 seconds.) ICX-25-770 ICX issued August 1998...

  • Page 16: Modifying A Telephone Number

    "Change", "List", "Yes", "No", "Number", "Back Space", or "Complete", Press the Soft Key [EXEC] or Soft Key [END] next to the characters on the screen. 1. Lift the handset and listen for the dialling tone. ICX issued August 1998 ICX-25-770...
  • Page 17 Note: Speak the name using the same voice you used to store the name in the Phonebook. Using a different tone of voice may result in the wrong name being retrieved. Example: To modify the "Panasonic" entry 0459397360 Say "Panasonic."...
  • Page 18 • You can enter telephone numbers consisting of up to 20 digits. • All function keys except for FF12 Key, Soft keys and Volume Key can be stored. • Refer the table page 12 for available keys to store and the display. ICX issued August 1998 ICX-25-770...
  • Page 19 Phonebook or place a call while modifying the contents of the Phonebook. • If you do not speak or press any keys for three minutes, the Voice Recognition Mode is ended. ICX-25-770 ICX issued August 1998...

  • Page 20: Chapter 4. Deleting A Phonebook Entry

    Note: Speak the name using the same voice you used to store the name in the Phonebook. Using a different tone of voice may result in the name not being retrieved. Example: To delete the "Panasonic" entry 0459397360 Say "Panasonic."...
  • Page 21 Phonebook, then try to make the deletion again. If ambient sounds, etc., result in the spoken words sounding totally different from any candidates in the Phonebook, the search is cancelled before the 3rd try. Section 400-Programming ICX issued August 1998...
  • Page 22 Chapter 4.Deleting a Phonebook Entry 7. Say "Delete". Voice Guidance responds with "Delete ' ' Right?", and the telephone number is displayed on the 1st display. Example: To delete the "Panasonic" entry 0459397360 Say "Delete". Voice Guidance responds with "Delete 'Panasonic' Right?".

  • Page 23: Deleting All Phonebook Entries

    Notes: • If you cannot catch the message spoken by Voice Guidance, say "Repeat" to repeat the message. • To abort the deletion procedure at any point before saying "Yes", simply replace the handset. Section 400-Programming ICX issued August 1998...
  • Page 24 This function can be useful if you want to check the contents of the Phonebook or place a call before deleting all entries. • If you do not speak or press any keys for three minutes, the Voice Recognition Mode is ended. ICX issued August 1998 ICX-25-770...

  • Page 25: Chapter 5. Tuning The Commands To Your Voice

    Phonebook, the TOP MENU is displayed. 3. Say "Go Back". READY CALL PROGRAM CHANGE The TOP MENU is displayed and Voice Guidance responds with "Ready". 4. Say "Program". PROGRAM SYSTEM DELETE ALL Voice Guidance responds with "Which mode?". ICX-25-770 ICX issued August 1998...
  • Page 26 Voice Guidance responds with 'Say " "?' Example: "Yes" Voice Guidance responds with 'Say ADAPTING "Complete"?' GO BACK • "No" Voice Guidance speaks the next control command. After speaking all the control commands, Voice Guidance says "No ICX issued August 1998 ICX-25-770...
  • Page 27 MENU, allowing you to store new entries or edit or delete existing entries. This function can be useful if you want to check the contents of the Phonebook or place a call during the retraining procedure. ICX-25-770 ICX issued August 1998...
  • Page 28 Section 770-Voice Recognition Telephone Chapter 5.Tuning the Commands to Your Voice • If you do not speak or press any keys for three minutes, the Voice Recognition Mode is ended. ICX issued August 1998 ICX-25-770...

  • Page 29: Chapter 6. Resetting The System

    Voice Guidance responds with "One moment please". LED of FF12 Key blinks Green. After the system resets (more than 40 seconds), the Splash tone sounds and execution returns to the TOP MENU. 8. Replace the handset. 10:00 SAT -EXT100 ICX-25-770 ICX issued August 1998...
  • Page 30 This function can be useful if you want to check the contents of the Phonebook or place a call during the resetting procedure. • If you do not speak or press any keys for three minutes, the Voice Recognition Mode is ended. ICX issued August 1998 ICX-25-770...

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