6
Diagnostics and troubleshooting
This chapter describes the tools available for diagnosing and troubleshooting system issues, and
includes these topics:
Calling technical support on page 164
Locating ID labels on page 164
Locating warranty information on page 165
Diagnosis guidelines on page 167
Troubleshooting checklist on page 169
HP troubleshooting resources and tools on page 169
Troubleshooting scenarios and solutions on page 172
Self-troubleshooting with HP Vision Diagnostics on page 183
Diagnostic codes and errors on page 194
ENWW
Topics
163