12 Warranty And Support; Hardware Warranty; Obtaining Hp Repair And Telephone Support - HP D5970A - NetServer - LCII Installation And Configuration Manual

12 Warranty and Support

The hardware warranty below applies to components purchased as accessories. If
your component was factory-installed as part of an HP NetServer model, refer to
the warranty statement provided with your system documentation.

Hardware Warranty

This HP NetServer accessory is covered by a limited hardware warranty for a
period of one year from receipt by the original end-user purchaser.
Once installed in an HP NetServer, this accessory may carry the longer of either a
one-year warranty or the remainder of the warranty period for the HP NetServer
in which it is installed.
This accessory may be serviced through expedited part shipment. In this event,
HP will prepay shipping charges, duty, and taxes; provide telephone assistance
on replacement of the component; and pay shipping charges, duty, and taxes for
any part that HP asks to be returned.
The customer may be required to run HP-supplied configuration and diagnostic
programs before a replacement will be dispatched or an on-site visit is
authorized.
Refer to the warranty statement provided with your original HP NetServer system
documentation for the warranty limitations, customer responsibilities, and other
terms and conditions.

Obtaining HP Repair and Telephone Support

Please follow the installation instructions in this guide before calling for service.
U.S. and Canada: 1-970-635-1000
Europe:
Hewlett-Packard has offices in over 100 countries. If you are located outside these
areas, check your local telephone directory for a Hewlett-Packard sales and
service office, or authorized service representative.
+31-20-581-3330
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