Customer Replaceable Components; Overview Of Removal And Replacement Procedures; Customer Self Repair - HP 418800-B21 - StorageWorks Modular Smart Array 70 Storage Enclosure Maintenance And Service Manual

Customer replaceable components

This chapter includes the following information regarding the removal and replacement of MSA70
components:

Overview of removal and replacement procedures

•
Description of Customer Self Repair
•
Description of all warnings and precautions to consider when removing and replacing components
•
of the MSA70
IMPORTANT:
To reduce the risk of personal injury or damage to the equipment, observe all warnings and cautions
throughout this chapter.
Overview of removal and replacement procedures
To help you successfully replace hardware components in your enclosure, the following information is
included in the component replacement procedures:
Before you begin — This section may be included in the procedures to include component-specific
•
precautions or notices. Be sure to read and observe these statements.
Verifying component failure — Before replacing a component, confer with HP technical support to
•
verify that the hardware component has failed and that you are authorized to replace it yourself.
Verification procedures may include:
Viewing status messages sent to the enclosure LCD panels (front and rear).
•
Viewing the LED illumination patterns on the enclosure and the component.
•
Viewing system event logs or other reports generated by systems management tools, such as HP
•
Systems Insight Manager (HP SIM) or WEBES.
Removing the failed component — The procedural steps to properly remove the component,
•
including illustrations.
Installing the component — The procedural steps to properly install the component, including
•
illustrations.
Verifying component replacement — After replacing the component, make sure to verify that the
•
replacement component is operating properly.
Verification procedures may include:
Viewing status messages sent to the enclosure LCD panels (front and rear).
•
Viewing the LED illumination patterns on the enclosure and the component.
•
Viewing system event logs or other reports generated by systems management tools, such as HP
•
Systems Insight Manager or WEBES.

Customer self repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow
for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP
Customer replaceable components 19