Related Manuals for HP 7 Pro Series
Summary of Contents for HP 7 Pro Series
- Page 1 Maintenance and Service Guide HP Series 7 Pro 727pk model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S.
-
Page 3: Table Of Contents
Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................ -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
DisplayPort™ video input/output (cable included) High-Definition Multimedia Interface (HDMI) video input (cable included for select products only) ● ● USB Type-C® Thunderbolt™ port with HP Sleep and Charge (cable included for select products only) USB Type-C Thunderbolt output ● ●... - Page 7 Monitor stand ● Removable stand for flexible monitor head mounting solutions HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and ● then remove it with the convenient sliding tab release ●...
-
Page 8: Front Components
Turns the monitor on or off. NOTE: When applicable HP products are connected to the USB Type-C port, pressing the power button on the display turns on/off your notebook, or puts it to sleep based on your power setting. (Performance mode) Power LED Indicates that the monitor is powered on or off. -
Page 9: Rear Components
Amber (right): Activity is occurring on the network. ● NOTE: Supports Wake on Lan (WOL) Out-of-band, Mac Address Passthrough (MAPT) Out-of-band (HP models only), and PXE boot. The functionality may vary with PC settings. NOTE: This network port is fully energy efficient according to IEEE standards (IEEE 802.3az-2010), as long as all connected devices support this feature. - Page 10 Type-A port for KVM functions. It supports the KVM hot-key function on a keyboard that is connected to this port. (11) USB Type-C port 2 Connect a USB device, provides data transfer, and (for select products) (upstream) charges small devices (such as a smartphone) when the computer is on or in Sleep mode.
-
Page 11: Locating The Serial Number And Product Number
Locating the serial number and product number The serial number and product number are located on the rear of the monitor. You may need these numbers when contacting HP about the monitor model. For all regions: Barcode label & Spec label... -
Page 12: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Table 3-1: Monitor major components and their descriptions Item Description #Panel 727pk #Bracket MC SGCC #Adhesive VHB #ALS Lens PMMA #ALS BD #CVR_MC_ABS_JACK_BLACK #PET_SHIELDING LENS #LENS_POWER_KEY_PC #POWER_KEY_BD #POWER_KEY #MYLAR_SAFETY... -
Page 13: How To Order Parts
#HP LOGO(7121-8973) #HINGE_TILT_5-20_PIVOT_45 #HINGE_COVER_PIKE_SLIVER #ASSY_VESA_BRACKET #STAND_ARM_LIFT_150 #STAND_BASE_SANDBLASTED How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number PWR BD MK27HHC-CHDL(C) 727pk DIP N97154-001 755.0AS08.0001 Capacitors and connectors are available for purchase from the following EU distributors: •... - Page 14 You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions.
-
Page 15: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 16 2) Remove Rear Cover From Display Head: Use the tool to remove the hinge cover, then remove the 4pcs screws to remove the hinge, then loose all the hooks by hand for pulling the rear cover and disconnect the USB cable and OSD cable 3) Remove USB Board From Rear Cover: Remove 1pcs screw, then remove the EMI gasket and disconnect the cable...
- Page 17 4) Release OSD Key Board From Rear Cover: remove 1pcs screw and disconnect the key cable 5) Remove all acetate tape and aluminum foil, then disconnect all the cables. Remove ALS board and power key board. 6) Remove Bracket Assembly From Display Head: remove the 4pcs screws from the back bracket. 7) Remove Middle Frame from the display head: remove 16pcs screws of middle frame.
-
Page 18: Power Board
Prepare the monitor for disassembly. See Preparation for disassembly on page 12. ▲ Remove the power board: 1) The HP Series 7 Pro 727pk power board connector position is as follows: 2) Locate the part number location on the board. -
Page 19: Connector Repair
3) Pin solder with soldering iron and absorber. 4) Lift the connector up and away from the PCB. Connector repair This procedure includes HDMI, Display Port, Mini Display Port, USB-C, USB-A and Phone Jack connectors. The connectors are on the main board (board part number 7ZB.A2401.A008). The connector identifiers are as follows: Connector Location... -
Page 20: Hdmi Connector Hdmi1
Before repairing connectors, follow these steps: Prepare the monitor for disassembly. See Preparation for disassembly on page 12. ▲ HDMI connector HDMI1 Repair the HDMI connector: 1) Use a hot air gun to melt the solder on the pins from bottom side.. 2) Lift the HDMI connector from the PCB. -
Page 21: Usb-A Connector Usb1/Usb2/Usb3/Usb4/Usb5
1) Use a hot air gun to melt the solder on the pins. 2) Lift the USB-C connector from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component USB-A connector USB1/USB2/USB3/USB4/USB5 Repair the USB-A connector: 1) Use a hot air gun to melt the solder on the pins from the bottom side. -
Page 22: Support And Troubleshooting
HDMI test Confirm whether image displays and sound plays Computer or DVD player correctly on the monitor DP1/DP2 test Confirm whether image displays and sound plays Computer or DVD player correctly on the monitor USB-C Alt-Mode Confirm whether image displays correctly on the Computer or Notebook monitor USB-C PD Test... - Page 23 “Power Button is The monitor's Power Button Lockout feature is Press and hold the Power button for Locked” is enabled. 10 seconds to unlock the power displayed. button function. Monitor has trouble DisplayPort inputs: Set the waking from Sleep DisplayPort hot-plug detection to mode Always Active.
-
Page 24: Index
Index components RC removal, 12 front, 5 rear components, 6 rear, 6 removal connector repair, 16 power board, 15 features, 3 RC, 12 firmware updates, 2 removal and replacement procedures, 12 front components, 5 returning to customer, 2 function test, 18 RoHS (2002/95/EC) requirements, 2 how to order parts, 10 safety information, 1...