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en Troubleshooting
Fault
"E:36 / -10"
"E:36 / -25 / -26"
"E:10 / -00 / -10 /
-20"
"H:32"
"E:30 / -10" and/or
46
Cause and troubleshooting
Unapproved extension installed on the water drain
hose.
Remove any unapproved extensions from the water
▶
hose.
→ "Connecting the appliance", Page 15
The pump cap is not fully screwed in.
Ensure that the pump cap is screwed in all the way
▶
into the appliance. The handle on the pump cap
must be in a vertical position.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 42
▶
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 40
Switch the appliance on.
3.
If the display appears again after you clean the
4.
pump unit, call customer service.
→ "Customer Service", Page 58
Note: You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
→ "Buttons", Page 23
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
The water pressure is low.
No remedial action possible.
The filter in the water inflow is blocked.
Clean the water inflow filter.
▶
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
▶
jammed.
Water level measurement system is defective.
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