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11-Troubleshooting
Many problems can be solved by yourself without specifi c expertise.
please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
WARNING!
Before maintenance, turn off the appliance and disconnect the mains plug from
the socket.
Electrical equipment should be serviced only by qualifi ed electrical experts, because
improper repairs can cause considerable consequential damages.
A damaged power cable should only be replaced by the manufacturer, its service
agent or similarly qualifi ed workers in order to avoid a hazard.
Troubleshooting with display code
Code Cause
Drain pump error.
The condenser thermal sensor is open-circuited or
short-circuited.
Temperature of the laundry in the drum does not change. Contact the customer service.
Communication failure between PCB and display.
Main line malfunction
Motor communication malfunction
Motor malfunction
if the error codes appear again after taking measures, switch off the appliance,
disconnect the power supply and contact the customer service.
24
Solution
Contact the customer service.
Contact the customer service.
Contact the customer service.
Contact the customer service.
Contact the customer service.
Contact the customer service.
EN
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