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1.19 Total call time ..................................................................................... 32
1.19.1 Total call time fails .................................................................................... 32
1.20 External Memory ................................................................................ 33
1.20.1 Memory Card not detected ....................................................................... 33
1.21 Security ............................................................................................... 34
1.21.1 Security fails .............................................................................................. 34
1.22 FM Radio ............................................................................................. 35
1.22.1 No/Poor FM Radio reception .................................................................... 35
1.23 Battery Test ........................................................................................ 36
1.23.1 Battery Test Fails ....................................................................................... 36
1.24 Verify Certificates ............................................................................... 37
1.24.1 Verify certificates fails............................................................................... 37
1.25 NFC Test ............................................................................................. 38
1.25.1 NFC Test fails ............................................................................................. 38
1.26 RX Diversity Test ................................................................................ 39
1.26.1 RX Diversity Test fails ............................................................................... 39
1.27 Network & Signal ................................................................................ 40
1.27.1 No/Poor signal ........................................................................................... 40
1.28 SIM ...................................................................................................... 42
1.28.1 SIM not detected ........................................................................................ 42
1.28.2 Incorrect SIM-Card adapter ....................................................................... 43
1.28.3 Incorrect SIM indicated ............................................................................. 43
1.29 Charging ............................................................................................. 44
1.29.1 Battery will not charge .............................................................................. 44
1.30 HandsFree by Wire ............................................................................. 46
1.30.1 Connection to Portable HandsFree fails .................................................. 46
1.31 Data Communication ......................................................................... 47
1.31.1 Data transfer via System Connector fails ................................................ 47
2
Revision History ........................................................................... 48
Note: In C2104/C2105/S36h product, whenever replacing Front Housing LCM TP Assembly or
Board swap after repair, it is mandatory to Calibrate the Touch Panel/ Proximity sensor/Light
sensor (1275-0758 Trouble Shooting Application - mechanical).
1273-2281 Rev2
©
Sony Mobile Communications AB - Company Internal
Troubleshooting Guide (mech)
3(48)
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