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Issue: Hearing aids are not charging
Potential Cause
Are the hearing aids sitting
correctly in the Charge
Case?
Is the Charge Case charged
or plugged into a power
source?
Issue: Feedback or "whistling"
Potential Cause
Are the hearing aids inserted
correctly in your ears?
Is the volume very loud?
Are the Ear Tips broken or
clogged with earwax?
Is your ear canal full of wax?
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Potential Solution
Reinsert the hearing aids
in the Charge Case.
(See page 41-42)
Are you using the USB
Charging Cable provided
- it is plugged into a power
source. (See page 43,45)
Potential Solution
Reinsert the hearing aids in
your ears. (See page 29-30)
Reduce the volume.
(See page 57)
Replace the Ear Tips.
(See page 32-34)
Contact your physician for
recommendations on how
to have it removed.
Regulatory and Legal Information
FCC
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment
and receiver.
•
Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV
technician for help.
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