Where To Get Help - Epson Stylus Pro 4000 Quick Reference Manual

Control Panel Messages (continued)
Control Panel Messages (continued)
Error messages (continued)
Message
PAPER JAM
PAPER NOT STRAIGHT
SERVICE REQ.
<error number>

Where To Get Help

Where To Get Help
Service
Telephone support
World Wide Web
Support for non-EPSON RIP
EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON UltraChrome is a trademark and EPSON Preferred is
a service mark of Epson America, Inc.
© 2004 by Epson America, Inc.
Light
Paper light flashing
Paper light flashing
All lights flashing
Access
Call (888) 377-6611. Make sure
you have your Unit ID number.
If you experience any difficulty with the toll-free number or your Unit ID
number, call (562) 276-1305.
Go to http: //support.epson.com to download drivers, access product
documentation and troubleshooting, and get technical advice
through e-mail.
Contact the RIP manufacturer.
Explanation
Paper has jammed in the
printer.
Paper was fed at an angle.
The print head is locked or
an error has occurred.
9
Response
Release the paper lever. Remove
the paper tray if you're printing on
cut sheets. Remove the jammed
paper. If necessary, open the top
cover or remove the rear cover.
Reload paper, making sure the
edges are straight.
Check to make sure the green tab
on the print head is pulled out
until it stops. If so, note the error
number, and turn the printer off
and then on. If the message
remains, contact EPSON.
Note your EPSON Preferred
Unit ID number here.
SM
9/04