Before You Call For Service - Sony SJ-XP230T Operation Manual

Before you call for service

Before calling for service, check the following points.
Problem
The outside of the cabinet is
hot when touched.
When there is refrigerator
noise.
Frost or dew appears inside
or outside the refrigerator.
The foods in the refrigerator
compartment freeze.
Odors in the compartment.
The refrigerator door is hard
to open.
If you still require service
Refer to your nearest service agent approved by SHARP.
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It is normal. The hot pipe is in the cabinet in order to prevent dew generation.
It is normal for the refrigerator to make the following sounds.
• Loud noise is made by the compressor when its operation starts
-- Sound becomes quieter after a while.
• The compressor makes loud noise once a day.
-- Operating sound is made immediately after automatic defrost operation.
• Sound of flowing fluid (gurgling sound, fizzing sound)
-- Sound of refrigerant flowing in pipes (sound may become louder from time to time).
• Cracking or crunching sound, squeaking sound
-- Sound produced by expansion and contraction of inner walls and internal parts
during cooling.
This may occur in one of the following cases. Use a wet cloth for wiping frost and a
dry cloth for wiping dew.
• When the ambient humidity is high.
• When the door is frequently opened and closed.
• When foods containing plenty of moisture are stored. (Wrapping is required.)
• Is the refrigerator operated for a long time with the temp. control knob set COLDEST?
-- Change the temperature control to the other setting.
• If ambient temperature is low, foods may freeze even if the the temp. control knob is
set leftmost position.
• Wrapping is required for the foods with strong odors.
• Deodorizing unit cannot remove all odors.
The refrigerator door may become hard to open right after closing the freezer door,
because the air temperature and the pressure inside the refrigerator compartment
go down.
Please wait for approximately 10-15 seconds to open the refrigerator door.
Solution
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