Page 1 GX4000 series Online Manual English...
Page 2: Table Of Contents
Canon Wi-Fi Connection Assistant Screen........
Page 3 Paper Sources..............79 Loading Photo Paper / Plain Paper in Rear Tray.
Page 4 Safety Precautions..............152 Regulatory Information.
Page 5 Other printer settings............226 Rearrange home screen icons.
Page 6 Canon IJ Status Monitor Description........
Page 7 Scanning Documents and Photos..........349 Creating/Editing PDF Files.
Page 8 Registering Recipients Using Speed Dial Utility2 (Windows)....... . Starting Up Speed Dial Utility2........... Speed Dial Utility2 Dialog box.
Page 9 Receiving Faxes............492 Receiving Faxes.
Page 10 Lines Are Misaligned/Distorted........... 578 Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl.
Page 11 Updating MP Drivers (Printer Driver) in Network Environment (Windows)..... . 618 Errors and Messages........... . 619 When Error Occurred.
Page 12: Using Online Manual
Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual...
Page 13: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.
Page 14: Touch-Enabled Device Users (Windows)
Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."...
Page 15: Trademarks And Licenses
Trademarks and Licenses Trademarks Licenses...
Page 16: Trademarks
• App Store is a trademark of Apple Inc., registered in the U.S. and other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.
Page 17: Licenses
Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 18 "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
Page 19 3. You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and 4.
Page 20 such warranty or additional liability. END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both...
Page 21 ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 22 SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 5: Sparta, Inc copyright notice (BSD) ----- Copyright (c) 2003-2012, Sparta, Inc All rights reserved.
Page 23 ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 24 OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;...
Page 25 OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Copyright 2000 Computing Research Labs, New Mexico State University Copyright 2001-2015 Francesco Zappa Nardelli Permission is hereby granted, free of charge, to any person obtaining a copy of this software and...
Page 26 All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 27 We specifically permit and encourage the inclusion of this software, with or without modifications, in commercial products. We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project. Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license.
Page 28 (in both source and object code forms) and derivative works thereof for any purpose; and to authorize others to exercise some or all of the rights granted herein, subject to the following conditions: o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation.
Page 29 developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit. JSON for Modern C++ Copyright (c) 2013-2017 Niels Lohmann Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies...
Page 30 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 31 Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS.
Page 32 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither name of Intel Corporation nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 33 Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in...
Page 34 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 35 * Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED.
Page 36 Contributed by: Google Inc. Copyright (c) 2007-2012, Google Inc. All rights reserved. THE "BSD" LICENCE -----------------Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 37: Easy Understanding Network Connections
Easy Understanding Network Connections What is Wireless Connection Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router. If you have a wireless router, we recommend you use one for wireless connection. • Connection methods vary depending on the wireless router type. •...
Page 38 Network Connection Settings/Setup Perform connection setup for the printer and computer/smartphone/tablet. For more on setup procedure, see the web page. Connecting with Wireless Direct Connecting with Wireless Direct Changing Network Settings See below for changing connection settings for the printer and computer/smartphone/tablet. •...
Page 39 Restrictions • Notices when printing using web service: Notice for Web Service Printing...
Page 40: Restrictions
Restrictions When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. However, you can use a Wi-Fi connection and Wireless Direct at the same time.
Page 41 When you connect a device and the printer using Wireless Direct, the connection information will be saved to Wi-Fi settings. The device may be connected to the printer automatically even after disconnecting it or connecting it to another wireless router. To prevent automatic connection to the printer in Wireless Direct mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device.
Page 42: Network Connection Tips (Windows/Macos)
Network Connection Tips (Windows/macOS) Detect Same Printer Name Switching Printer's Connection to Network or Devices Setting Up IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise)
Page 43: Detect Same Printer Name
Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: •...
Page 44: Switching Printer's Connection To Network Or Devices
Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer, changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection method. Connects to Another Computer via LAN/Changes from USB to LAN Connection Switching LAN Connection Method Reconfiguration Method of Wi-Fi Connection...
Page 45 ◦ For macOS: ◦ Refer to Setup Guide and redo setup.
Page 46: Setting Up Ieee802.1X/Eap (Wpa/Wpa2/Wpa3 Enterprise)
Setting Up IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise) Overview If you are using a switch/access point (authenticator) with IEEE802.1X/EAP, you can connect this printer to a wired LAN or Wi-Fi. Note • The information on this page is intended for network administrators. • Setup Flow 1.
Page 47 The login name to connect to the authentication server. Important • If you select Verify Authentication Server Name, you must set the authentication server • name. • If you select Verify authentication server certificates, you must register the certificate • authority (CA) certificate in advance.
Page 48 Note • If you choose PEAP or EAP-TTLS, you do not need to do this. • 11. Set up Weak encryption restriction. Select Restrict. 12. Set up Weak certificate restriction. Select Restrict. 13. Select Enable/disable IEEE802.1X/EAP to enable IEEE802.1X/EAP Select OK and save the settings to enable IEEE802.1X/EAP. Note •...
Page 49 3. If a connection processing problem or encryption-authentication mismatch is detected, Failed to connect to the wireless router <See manual> is displayed. 4. If you see a message other than the above, follow the instructions.
Page 50: Wi-Fi Connection Assistant (Windows)
Wi-Fi Connection Assistant (Windows) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings Performing/Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection Important •...
Page 51: Wi-Fi Connection Assistant
Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printer settings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers •...
Page 52: Starting Up Wi-Fi Connection Assistant
Connection Assistant. Note • In Windows 10, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant. • In Windows 7, click Start and select All Programs, Canon Utilities, Wi-Fi Connection Assistant, and then Wi-Fi Connection Assistant.
Page 53: Diagnosing And Repairing Network Settings
Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. •...
Page 54: Performing/Changing Network Settings
Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings...
Page 55: Canon Wi-Fi Connection Assistant Screen
Items on Canon Wi-Fi Connection Assistant Screen Menus on Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connection Assistant and select Printer Network Setup.
Page 56 Appears after performing network setup and clicking Set to close the window. • Requires Setup • Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set • Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings..
Page 57 Selecting a printer from the printer list displays its current status and what to do next. Menus on Canon Wi-Fi Connection Assistant Screen This section describes menus on Canon Wi-Fi Connection Assistant screen. A: Printer Settings menu Printer Settings Menu...
Page 58 D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu.
Page 59: Performing Network Settings
Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Performing/Changing Wi-Fi Settings Assigning Printer Information...
Page 60: Performing/Changing Wired Lan Connection (Ethernet Cable) Settings
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using Wi-Fi Connection Assistant. Select USB on Switch View under the View menu to display printers for which you can perform setup.
Page 61 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4 settings • A: Use IPv4 address Always selected. (displayed in a gray out state) B: Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server.
Page 62 A: Use IPv6 address Select when you use the printer with IPv6 environment. B: Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. C: Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.
Page 63: Performing/Changing Wi-Fi Settings
Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown.
Page 64 Select Wi-Fi and click OK. 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings • A: Network Type: Select the Wi-Fi mode.
Page 65 The network name (SSID) for Wireless Direct appears while in Wireless Direct. C: Search... The Detected Wireless Routers screen is displayed to select a wireless router to connect to. For a wireless router already connected to the computer, Available is displayed on Communication Status.
Page 66 Enter the IP address, subnet mask, and default gateway. • IPv6 settings • Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending • on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection.
Page 67 D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set.
Page 68: Assigning Printer Information
Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available.
Page 69: List Of Models Which Does Not Support Diagnosis And Repair Function
List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...
Page 70: List Of Models Which Does Not Support Ipv6 Configuration Via Usb Connection
List of Models Which Does Not Support IPv6 Configuration via USB Connection For the following models, you can perform settings only for IPv4 using Wi-Fi Connection Assistant. (You cannot perform settings for IPv6.) • iB4100 series • MG3000 series • E470 series •...
Page 71 • TR9530 series • TS3300 series • E3300 series...
Page 72: Wi-Fi Connection Assistant (Macos)
Wi-Fi Connection Assistant (macOS) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Important • Available functions and settings vary depending on your printer.
Page 73: Wi-Fi Connection Assistant
Wi-Fi Connection Assistant If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer and those of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of the printer and computer. Important •...
Page 74: Starting Up Wi-Fi Connection Assistant
Starting Up Wi-Fi Connection Assistant Start up Launchpad, select Canon Utilities, and then select Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, the screen below appears. Enter the password specified for your computer and select Install Helper. Wi-Fi Connection Assistant starts diagnosis and repair of network.
Page 75: Diagnosing And Repairing Network Settings
Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. •...
Page 76: List Of Models Which Does Not Support Diagnosis And Repair Function
List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...
Page 77: Handling Paper, Originals, Ink Tanks, Etc
Handling Paper, Originals, Ink Tanks, etc. Loading Paper Loading Originals Refilling Ink Tanks...
Page 78: Loading Paper
Loading Paper Paper Sources Loading Photo Paper / Plain Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray Loading Paperboard in Rear Flat Tray...
Page 79: Paper Sources
Paper Sources The printer has three paper sources for feeding paper, the rear tray, cassette, and rear flat tray. With the plain paper loaded in a cassette, you can also load paper on the rear tray or rear flat tray to make prints. Rear tray Cassette Rear Flat Tray...
Page 80 Cassette You can load A4, B5, A5, Letter-sized or Executive plain paper in the cassette. Loading Plain Paper in Cassette Rear Flat Tray The rear flat tray is located at the rear of a printer. You can load A4, B5, letter-sized paperboard in the cassette. Loading Paperboard in Rear Flat Tray...
Page 81 Note • For details on paper that can be used in this printer: • Supported Media Types • Your model used may differ from a product series name when you gain access to this manual from • a QR code. Select a product name from the link below when you want to refer to the manual of your model.
Page 82: Loading Photo Paper / Plain Paper In Rear Tray
Loading Photo Paper / Plain Paper in Rear Tray You can load photo paper or plain paper. You can also load envelopes on the rear tray. Loading Envelopes in Rear Tray 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note •...
Page 83 • Check that the tip of paper comes up against the inner part of a feed slot when you load • long-length paper. Depending on the weight of the paper, the leading edge may rise and printing may be shifted. Make sure that the leading edge of the paper does not rise, such as by holding the part that protrudes from the rear tray.
Page 84 Important • Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can • cause paper jams. 5. Move the right paper guide and adjust the guides to both edges of the paper stack. Do not slide the paper guides too tightly against the paper. The paper may not be fed properly. Note •...
Page 85 6. If page size and media type on touch screen match size and type of paper loaded in rear tray, select Yes. If not, select Change to change the settings in accordance with the size and type of the loaded paper. Note •...
Page 86 Note • There are various types of paper, such as paper with a special surface coating for printing photos at • optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.
Page 87: Loading Plain Paper In Cassette
Loading Plain Paper in Cassette You can load A4, B5, A5, Letter-sized or Executive plain paper in the cassette. 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may •...
Page 88 Important • Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can • cause paper jams. Note • Align the paper stack with the edge of the cassette. • If the paper stack is in contact with the protrusion (F), the paper may not be fed properly.
Page 89 5. Move the front paper guide and adjust the guide to edge of the paper stack. Align paper guide with where it clicks into place. 6. Move the right paper guide and adjust the guides to edges of the paper stack. Do not slide the paper guide too tightly against the paper.
Page 90 7. Insert cassette into printer. Push the cassette into the printer until it stops. After inserting the cassette into the printer, the paper setting confirmation screen for the cassette appears on the touch screen. 8. If page size on touch screen matches size of paper loaded in cassette, select Yes. If not, select Change to change the setting in accordance with the size of the loaded paper.
Page 91 9. Pull out a paper output tray (H). Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper • loaded in the cassette matches the paper settings. Before printing, make print settings in accordance with the paper settings.
Page 92: Loading Envelopes In Rear Tray
Loading Envelopes in Rear Tray You can load envelopes on the rear tray. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. •...
Page 93 3. Slide right paper guide (C) to open both paper guides. 4. Load envelopes in portrait orientation WITH THE PRINT SIDE FACING UP. Up to 10 envelopes can be loaded at once. Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up. After loading the envelopes, the paper setting confirmation screen for the rear tray appears on the touch screen.
Page 94 Do not slide the paper guides too tightly against the envelopes. The envelopes may not be fed properly. Note • Do not load envelopes higher than the load limit mark (D). • 6. If page size and media type shown on touch screen match size and type of envelopes loaded in rear tray, select Yes.
Page 95 Note • See • Check paper replacement when you want to hide the screen for confirming the setting of paper. 7. Pull out a paper output tray (E). Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper •...
Page 96: Loading Paperboard In Rear Flat Tray
Loading Paperboard in Rear Flat Tray Load A4, B5, and letter-sized paperboard on the rear flat tray. Note • See • Supported Media Types for the weight of paper that can be used in the rear flat tray. 1. Prepare paper. If paper is curled, flatten it.
Page 97 Load only one sheet of paper, making sure that the front edge of the paper is still visible. Do not insert paper into the printer. Important • Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can •...
Page 98 Note • If you pushed the paper past the line on the paper support, slowly pull out the paper to the line. • 7. Pull out a paper output tray (G).
Page 99: Loading Originals
Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF (Auto Document Feeder) Loading Based on Use Supported Originals...
Page 100: Where To Load Originals
Where to Load Originals The printer has two positions to load originals: platen and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Note • For details on the supported originals, see below. •...
Page 101 Note • To scan the original at optimum quality, load it on the platen. •...
Page 102: Loading Originals On Platen
Loading Originals on Platen 1. Open the document cover (A). 2. Load original WITH THE SIDE TO SCAN FACING DOWN on platen. Loading Based on Use Supported Originals Important • Be sure to observe the following when loading the original on the platen. Failure to observe the •...
Page 103 Important • After loading the original on the platen, be sure to close the document cover before starting to copy or • scan.
Page 104: Loading Documents In The Adf (Auto Document Feeder)
Loading Documents in the ADF (Auto Document Feeder) Important • Be careful not to let anything get inside the document output slot. It may cause damage. • Note • To scan a document at optimum quality, load it on the platen. •...
Page 105 4. Insert document WITH THE SIDE TO SCAN FACING UP in document tray, until you hear a beep sound. Insert the document until it stops. Note • For details on the supported originals, see below. • Supported Originals 5. Adjust document guide to match width of document. Do not slide the document guide too tightly against the document.
Page 106: Loading Based On Use
Loading Based on Use Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Originals Function How to Load Magazines, Newspapers, and Copying or Faxing Loading the Original to Be Aligned Documents with the alignment mark...
Page 107 Loading Only One Original in Center of Platen Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more space between the edges (diagonally striped area) of the platen. Portions placed on the diagonally striped area cannot be scanned.
Page 108 Note • The Skew Correction function automatically compensates for the originals placed at an angle of up to • approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot be corrected. • Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly. •...
Page 109: Supported Originals
Supported Originals Platen Item Details Types of originals Text document, magazine, or newspaper Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Documents that are not suitable for the ADF Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm) Quantity One or more sheets* Thickness...
Page 110 Glued documents Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents...
Page 111: Refilling Ink Tanks
Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips...
Page 112: Refilling Ink Tanks
Refilling Ink Tanks When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of the error. In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on the front of the printer.
Page 113 Important • Do not touch tubes or other parts inside the printer. This can cause trouble with the printer. • 3. Open the tank cap (C) of the ink tank to be refilled. D: Yellow E: Magenta F: Cyan G: Black Important •...
Page 114 Important • Do not shake the ink bottle. Ink may spatter when opening the cap. • 5. Refill the ink tank. Aligning the ink bottle's tip with the ink tank's inlet (I), slowly stand the bottle upside down, and push the bottle into the inlet.
Page 115 Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it. Important • Do not leave ink bottles in ink tanks. • • Close the bottle cap of the ink bottle securely and store the ink bottle upright. •...
Page 116 • Ink may stain clothes or other belongings permanently. Washing may not remove ink stains. • • Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon. • • Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a •...
Page 117: Checking Ink Level
Checking Ink Level Check ink level with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note •...
Page 118: Ink Tips
Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets of bottles. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed.
Page 119: If Printing Is Faint Or Uneven
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually...
Page 120: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause trouble with the print head. •...
Page 121 • Be sure to check the remaining ink level before replacing ink in print head. • Replace Ink in Print Head If the symptom still persists, the print head may be defective. Contact Canon to request a repair. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head.
Page 122: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. •...
Page 123: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present 2.
Page 124 For A (no missing lines or no horizontal streaks) in both the pattern C and pattern D: The cleaning is not required. Select All A, confirm the message, then select OK. The screen will return to the Maintenance screen. For B (lines are missing or horizontal streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required.
Page 125: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Important •...
Page 126 The pattern print confirmation screen will appear. 7. Select Yes. The nozzle check pattern will be printed. Examine the nozzle check pattern. Note • If the problem is not resolved after cleaning the print head twice, • clean the print head deeply.
Page 127: Deep Print Head Cleaning
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 128 The pattern print confirmation screen will appear. 7. Select Yes. The nozzle check pattern will be printed. 8. When the completion message appears, select OK. Examine the nozzle check pattern. If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power.
Page 129: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. •...
Page 130 This takes about 1 to 2 minutes. Note • If automatic print head alignment fails, an error message appears on the touch screen. • When Error Occurred 7. When the completion message appears, select OK. Note • If the print results are still not satisfactory after adjusting the print head position as described above, •...
Page 131: Aligning The Print Head Manually
Aligning the Print Head Manually Try aligning the print head manually after automatic print head alignment if printing results are not as expected, as when printed ruled lines are misaligned. You need to prepare: two sheets of A4 or Letter-sized plain paper Check that printer is turned on.
Page 132 8. Check message and select Next. The input screen for head position alignment values is displayed. 9. Examine first patterns and select A. In column A, find pattern in which stripes are least noticeable, and then select the number of that pattern. Note •...
Page 133 • If all patterns look different, choose the pattern in which horizontal stripes are least noticeable. • Subtle horizontal stripes Noticeable horizontal stripes 10. Repeat these steps until you have finished entering pattern numbers for columns B to N, and then select OK. 11.
Page 134: Performing Maintenance Functions From Your Computer (Macos)
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position...
Page 135: Opening Remote Ui For Maintenance
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3.
Page 136: Cleaning The Print Heads
Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.
Page 137 • Is there ink remaining? 3. Perform Deep Cleaning Click Yes. Print head Deep Cleaning starts. 4. Complete Deep Cleaning Next, the message for Nozzle Check pattern printing is displayed. 5. Check the results To check whether the print quality has improved, click Yes. To cancel the check process, click No. Important •...
Page 138: Adjusting Print Head Position
Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print head position improves print results. Print Head Alignment - Auto 1. Select Utilities from Remote UI 2. Click Print Head Alignment - Auto A message appears.
Page 139: Cleaning
Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads...
Page 140: Cleaning Paper Feed Rollers
Cleaning Paper Feed Rollers If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain paper Check that printer is turned on.
Page 141 3. While rotating the paper feed roller (A) located inside the rear tray more than two full turns, wipe it with a well wrung out damp cloth. Do not touch the roller with your fingers. Paper feeding performance may be degraded. If the problem is not resolved after cleaning, contact Canon to request a repair.
Page 142: Cleaning Inside The Printer (Bottom Plate Cleaning)
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 143 9. Pull out a paper output tray (A). 10. Select OK. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.
Page 144 If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. •...
Page 145: Replacing The Maintenance Cartridge
Replacing the Maintenance Cartridge In case of cautions or errors concerning the maintenance cartridge, an error message will appear on the touch screen to inform you of the error. Take appropriate action as prompted by the message. When Error Occurred Important •...
Page 146 Important • Do not touch tubes or other parts inside the printer. This can cause trouble with the printer. • • Do not put your hands inside the printer, as ink may adhere to your hands. • 3. Slide the maintenance cartridge until the mark on the maintenance cartridge is aligned with the mark on the printer.
Page 147 • Put the used one immediately into the plastic bag that came with the new maintenance cartridge • and seal the bag by tying the opening tightly to prevent the ink from leaking. 5. Insert a new maintenance cartridge. 6. Slide the maintenance cartridge until the mark on the maintenance cartridge is aligned with the mark on the printer.
Page 149: Checking Maintenance Cartridge Status On Touch Screen
Checking Maintenance Cartridge Status on Touch Screen Check that printer is turned on. 2. Select (Hint) on HOME screen. Using Touch Screen The hint menu screen will appear. 3. Select Maintenance cart. info.. A symbol appears in the area A if there is any information about the used space of the maintenance cartridge.
Page 150: Overview
Overview Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Using Touch Screen Changing Settings...
Page 151: Safety
Safety Safety Precautions Regulatory Information WEEE...
Page 152: Safety Precautions
Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. • Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions.
Page 153 Moving parts Keep body parts away from moving parts. Keep body parts out of the motion path. • Ink bottles Keep out of reach of children. Do not drink ink. If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water and obtain medical advice immediately.
Page 154 General Notices Choosing a Location Refer to "Specifications" in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source), very humid or dusty locations, or outdoors.
Page 155 • Do not put the print head or ink bottles into a fire.
Page 156: Regulatory Information
Regulatory Information IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Page 157 20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 158 Manual, disconnect the equipment from the telephone line cable, turn off the power and disconnect the power cord. The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment.
Page 159: Weee
EEE. Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/sustainability/approach/.
Page 160 Nutzung natürlicher Ressourcen bei. Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten, wenden Sie sich an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canon-europe.com/battery. Zusatzinformationen für Deutschland: Dieses Produkt kann durch Rückgabe an den Händler unter den in der Verordnung des Elektro- und...
Page 161 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
Page 162 Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery.
Page 163 Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che attuano tali Direttive.
Page 164 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
Page 165 Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery.
Page 166 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
Page 167 Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery.
Page 168 Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
Page 169 įranga. Bendradarbiaudami ir teisingai utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery.
Page 170 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
Page 171 Vaša suradnja u pravilnom zbrinjavanju ovog proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery.
Page 172 EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.
Page 173: Handling Precautions
Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High...
Page 174: Legal Restrictions On Scanning/Copying
Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit •...
Page 175: Printer Handling Precautions
Printer Handling Precautions Be careful not to let anything get inside the document output slot. It may cause damage.
Page 176: Transporting Your Printer
Transporting Your Printer When relocating the printer for changing your living place, make sure of the following. Important • You cannot take ink out of ink tanks. • • Check if the tank cap is completely inserted. • • Prepare for transporting the printer with the print head attached. This allows the printer to automatically •...
Page 177 3. Select Transport mode. 4. Confirm the message, then select Yes. The mode is shifted to the transfer mode. When it is completed, the power is turned off automatically. 5. Check that ON lamp is off and unplug power cord. Important •...
Page 179: When Repairing, Lending, Or Disposing Of The Printer
For printers with fax capabilities, user information and speed dial numbers can be backed up to a computer by utilizing the Speed Dial Utility2 software before resetting the printer or deleting data. Backed up data can be restored to the repaired printer or another Canon printer. Registering Recipients Using Speed Dial Utility2 (Windows)
Page 180: Keeping Print Quality High
Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or •...
Page 181: Main Components And Their Use
Main Components and Their Use Main Components Power Supply Using Touch Screen...
Page 182: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 183: Front View
Front View A: Paper Support Extend to load paper in the rear tray. B: Rear Tray Cover Open to load paper in the rear tray. C: Rear Tray Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
Page 184 I: ADF (Auto Document Feeder) Load a document here. The documents loaded in the document tray are scanned automatically one sheet at a time. Loading Documents in the ADF (Auto Document Feeder) J: Document Feeder Cover Open when clearing jammed documents. K: Document Tray Open to load a document in the ADF.
Page 185 O: Platen Load an original here.
Page 186: Rear View
Rear View A: USB Port Plug in the USB cable to connect the printer with a computer. B: Wired LAN Connector Plug in the LAN cable to connect the printer to a LAN. C: External Device Jack Connect an external device such as telephone or answering device. D: Telephone Line Jack Connect the telephone line.
Page 187 H: Rear Flat Tray Load A4, B5, and letter-sized paperboard on this tray. I: Paper Support Pull out the rear flat tray toward you when loading paper on a rear flat tray. J: Paper Guides Align with both sides of the paper stack. Important •...
Page 188: Inside View
Inside View A: Scanning Unit / Cover Scans originals. Open to refill ink tanks and to remove jammed paper. B: Tank Caps Open to refill ink tanks. C: Ink Tanks The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right. If any ink levels are low, refill the low tanks.
Page 189 H: Maintenance Cartridge Absorbs ink used for cleaning. Replacing the Maintenance Cartridge I: Print Head Holder The print head is pre-installed.
Page 190: Operation Panel
Operation Panel A: ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Printer On and Off B: ON lamp Lights after flashing when the power is turned on. C: HOME button Used to display the HOME screen.
Page 191: Power Supply
Power Supply Checking that Power Is On Turning the Printer On and Off Unplugging the Printer...
Page 192: Checking That Power Is On
Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the touch screen is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 193: Turning The Printer On And Off
Turning the Printer On and Off Turning on the printer Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Checking that Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 194 Important • When you • unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs •...
Page 195: Unplugging The Printer
Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. • Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
Page 196: Using Touch Screen
Using Touch Screen The HOME screen on the touch screen appears when the printer is turned on. Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, and other functions. HOME Screen Basic Operation of the touch screen HOME Screen The HOME screen consists of the two screens.
Page 197 Displays quick guides about such procedures as loading paper and troubleshooting and such information as estimated ink level and system information. If you set Notification settings to Enable, (NEW) is displayed when notification is sent to Canon. Notification settings Note • For details on how to change settings, refer to •...
Page 198 Basic Operation of the touch screen Touch the touch screen lightly with your finger tip or move your finger to access various functions or settings. Important • When operating the touch screen, make sure to avoid the followings, which may cause the printer to •...
Page 199 Drag While lightly touching the screen, move your finger up, down, left, or right. Use to view lists of items or move sliders.
Page 200: Changing Settings
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel Handling Printer Configuration Using the Web Browser...
Page 201: Changing Printer Settings From Your Computer (Windows)
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Managing the Printer Power Changing the Printer Operation Mode...
Page 202: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.
Page 203: Managing The Printer Power
Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool.
Page 204 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline"...
Page 205: Changing The Printer Operation Mode
Custom Settings in Canon IJ Printer Assistant Tool For functions related to print settings, go to Custom Settings in the Maintenance Tab. For other settings, go to Custom Settings in Canon IJ Printer Assistant Tool. Custom Settings in the Maintenance Tab 1.
Page 206 If necessary, switch between various modes of printer operation. 4. Apply the settings Click OK and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.
Page 207: Changing Printer Settings From Your Computer (Macos)
Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode...
Page 208: Managing The Printer Power
Managing the Printer Power Printer power supply is operated from Remote UI. Power control settings Power control settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period.
Page 209: Changing The Printer Operation Mode
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 2. If necessary, complete the following settings: Print settings - Prevent paper abrasion The printer can increase the gap between the print head and the paper during high-density printing to prevent paper abrasion.
Page 210: Changing Settings From Operation Panel
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel Fax settings Print settings LAN settings Other printer settings Rearrange home screen icons Language selection Firmware update Administrator password settings User management settings Reset settings Feed settings Web service setup ECO settings...
Page 211: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure to change the settings, taking the steps to specify prevent abrasion as an example. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using Touch Screen 3.
Page 212 For more on setting items on the operation panel: Setting Items on Operation Panel...
Page 213: Setting Items On Operation Panel
Setting Items on Operation Panel Note • The administrator password may be required to change the settings of some setting items. • Items for Printer Fax settings Other printer settings Rearrange home screen icons Language selection Web service setup ECO settings Quiet setting Registering Favorite Settings (My Presets) Items for Paper/Printing...
Page 214: Fax Settings
Fax settings Select this setting item from Printer settings in (Setup). Important • The administrator password may be required to change the settings. • Fax user settings Advanced fax settings Auto print settings Auto save setting Security control Easy setup Note •...
Page 215 Note • When Reduce is selected, V.34 (Super G3) can not be used. Communication time generally • becomes longer than when communicating with V.34 (super G3). • This setting has priority even if you select 33600 bps for TX start speed or RX start speed. •...
Page 216 Selects whether to receive faxes in Error Correction Mode (ECM). Transmission/Reception of Faxes Using ECM ◦ TX start speed ◦ Selects the fax transmission speed. The fax transmission start speed will be faster as the value is bigger. When the telephone line condition or connection is poor, selecting a lower transmission start speed may solve transmission problems.
Page 217 Auto save setting Set whether to forward the received faxes automatically to the shared folder of a computer. Forwarding Received Faxes Automatically to Shared Folder on Computer Security control • Fax number re-entry • If you select ON, you can set the printer to send faxes after entering the number twice. By using this setting, you can avoid the mistransmission of faxes.
Page 218 Preparing for Faxing...
Page 219: Print Settings
Print settings Select this setting item from Printer settings in (Setup). • Prevent paper abrasion • Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower •...
Page 220: Lan Settings
LAN settings Select this setting item from Printer settings in (Setup). Important • The administrator password may be required to change the settings. • Wi-Fi Wireless Direct Wired LAN To print the network settings, select Print details and select Yes. Printing Network Settings Important •...
Page 221 Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) • Enable/disable Wi-Fi • Enables/disables Wi-Fi. • Wi-Fi setup • Selects the setup method for Wi-Fi connection. ◦ Easy wireless connect ◦ Select if you specify the settings of the access point information to the printer directly from a device (e.g.
Page 222 No. of printers connected now XX/XX IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Printer name XXXXXXXXXXXXXXX...
Page 223 IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX MAC address (Wired LAN) XX:XX:XX:XX:XX:XX Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX...
Page 224 ◦ WSD scan from this printer ◦ Selecting Enable allows you to transfer the scanned data to the computer using WSD. To transfer the scanned data, press Color button. Note • When you forward the scanned data to the computer searched using WSD, you cannot select •...
Page 225 Selecting Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN. The discontinuous reception can reduce power consumption. • IPsec settings • Selecting Enable allows you to specify the IPsec security. •...
Page 226: Other Printer Settings
Other printer settings Select this setting item from Printer settings in (Setup). Important • The administrator password may be required to change the settings. • • Date/time settings • Sets the current date and time. Setting Sender Information • Date display format •...
Page 227 Selects the alarm volume. ◦ Line monitor volume ◦ Selects the line monitor volume. ◦ Offhook alarm ◦ Selects the alarm volume when the phone receiver is not put on the hook properly. • Country or region • Selects the country or region where you are using the printer. Note •...
Page 228 ◦ AZERTY ◦ • Ink level monitor • ◦ Reset ink level count ◦ When adding the ink to the upper limit with the ink remained in the ink tank, reset the ink residual amount count to 100%. • Force ink tank selection •...
Page 229: Rearrange Home Screen Icons
Rearrange home screen icons You can rearrange the icons on the home screen to an easy-to-use order. Check that printer is turned on. 2. Select Setup on the HOME screen. Using Touch Screen The setup menu screen will appear. 3. Select Printer settings.
Page 230: Language Selection
Language selection Select this setting item from Printer settings in (Setup). Changes the language for the messages and menus on the touch screen. Important • The administrator password may be required to change the settings. • Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian / Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian / Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean / Traditional Chinese / Thai / Indonesian / Vietnamese...
Page 231: Firmware Update
Firmware update Select this setting item from Printer settings in (Setup). You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Important • The administrator password may be required to change the settings. •...
Page 232: Administrator Password Settings
Administrator password settings The administrator password can be set or canceled. Important • The administrator password of the printer is set by default. It is set in the serial number of the printer • which consists of 9 characters (the first 4 characters are alphabet and the latter 5 characters are number) and is indicated on the seal on the device.
Page 233 Important • From a security point of view, it is recommended to set the password of 8 characters or more in • combination of alphanumeric characters and symbols. 9. Select Apply. 10. Enter the administrator password again. 11. Select Apply. The administrator password is available.
Page 234: User Management Settings
User management settings The administrator makes settings to manage users. Important • The administrator password may be required to change the settings. • Check that printer is turned on. 2. Select Setup on the HOME screen. Using Touch Screen The setup menu screen will appear. 3.
Page 235: Reset Settings
Reset settings Select this setting item from Printer settings in (Setup). You can set the settings back to the default. Important • The administrator password may be required to change the settings. • • Web service setup only • Sets the Web service settings back to the default. •...
Page 236: Feed Settings
Feed settings Select this setting item from (Setup). Note • By registering the paper size and the media type, the message can be displayed before printing starts • when the paper size or the media type of the loaded paper differs from the paper settings. Paper Settings •...
Page 237: Web Service Setup
The following setting items are available. ◦ IJ Cloud Printing Center setup ◦ Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center and sets the history saving. ◦ Check Web service setup ◦ Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center.
Page 238: Eco Settings
ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off the printer automatically to save electricity. Important • The administrator password may be required to change the settings. • Using Power Saving Function Using Duplex Printing Using Power Saving Function...
Page 239 • Selecting Do not use power control disables all settings of the power control and scheduling. • Using Duplex Printing Follow the procedure below to use duplex printing. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using Touch Screen 3.
Page 240: Quiet Setting
Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important • The administrator password may be required to change the settings. •...
Page 241 Specify End time in the same procedure, and select OK. You can reduce the operating noise during the specified time. The confirmation screen is displayed and the icon appears as the Quiet setting menu icon. Important • Operating speed is reduced compared to when OFF is selected. •...
Page 242: System Information
System information Select this item from (Hint). • Current version • Displays the current firmware version. • Printer name • Displays the printer name currently specified. • Serial number • Displays the printer serial number. • MAC address (Wi-Fi) • Displays the MAC address for Wi-Fi.
Page 243: Job Management
Job management Select this item from (Hint). Important • The administrator password may be required to change the settings. • • Display job history • Displays the job history of Print from/Copy/Communication log. • Print job history • Prints the job history of Print from/Copy/Communication log. •...
Page 244: Registering Favorite Settings (My Presets)
Registering Favorite Settings (My Presets) You can register the favorite copying, scanning, or faxing settings and call them up from the HOME screen. You can register up to 20 settings. Registering the Setting Calling Up the Registered Setting Editing/Deleting the Registered setting Registering the Setting Select Save profile on each standby screen or on the screen displayed after the settings are specified.
Page 245 Calling Up the Registered Setting Follow the procedure below to call up the registered setting. Check that printer is turned on. 2. Select My Presets on the HOME screen. Using Touch Screen 3. Select setting you want to call up. Editing/Deleting the Registered setting Follow the procedure below to edit or delete the registered setting.
Page 246 4. Select Exit.
Page 247: Checking The Total Number Of Uses Of Printer
Checking the Total Number of Uses of Printer You can check the total number of uses of the printer (e.g. the total number of printing, copying, sending/ receiving faxes, or scanning). Check that printer is turned on. 2. Select (Hint) on HOME screen. Using Touch Screen The hint menu screen will appear.
Page 248: Specifications
Specifications General Specifications Interface USB port: Hi-Speed USB * Network port: Wired LAN: 100BASE-TX / 10BASE-T Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a / IEEE802.11ac * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
Page 249 (Automatic fallback) Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Color: Approx. 1 minute/page at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.)
Page 250 Color: 200 x 200 dpi Dialing Automatic dialing • Recipient (max. 100 destinations) • • Group dial (max. 99 destinations) • Regular dialing (with Numeric buttons) Automatic redialing Manual redialing (max. 10 destinations) Others Activity report (after every 20 transactions) Sequential broadcasting (max.
Page 251 Mojave 10.14.6 - macOS Monterey 12 Other Supported OS iOS/iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice.
Page 252: Information About Paper
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area...
Page 253: Supported Media Types
• details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, • Canon paper is not sold by model number. Instead, purchase paper by name.
Page 254 • Double sided Matte Paper <MP-101D> • Paper other than genuine Canon paper • Plain Paper (including recycled paper) • • Envelopes • Paper Load Limit Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Page Sizes You can use the following page sizes.
Page 255 • Nagagata 3 • • Nagagata 4 • • Yougata 4 • • Yougata 6 • • Envelope C5 • • Envelope Monarch • • Card 2.17"x3.58" • Special sizes • Minimum size: 2.17 x 3.58 in. (55.0 x 91.0 mm) •...
Page 256: Paper Load Limit
• Page sizes and media types differ depending on the country or region where the paper is sold. For • details on page sizes and media types, access the Canon website. Paper Load Limits of Rear Tray and Cassette Genuine Canon Paper Paper for printing documents: Media Name <Model No.>...
Page 257 Paper other than Genuine Canon Paper Common Name Rear Tray Cassette Plain Paper (including recycled paper)*1 Approx. 100 sheets (Legal, Approx. 250 sheets B-Oficio, M-Oficio, Foolscap, Legal(India): 10 sheets) Envelopes 10 envelopes *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity.
Page 258: Unsupported Media Types
Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • • Damp paper • • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing •...
Page 259: Handling Paper
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print •...
Page 260: Economy Mode
• Measurement conditions • ◦ Measurement images: ◦ Color printing: A4 color document ISO/IEC24712 ◦ Measurement method: ◦ Canon original ◦ Paper type: ◦ Plain paper ◦ Print driver setting: ◦ Setting to the default for plain paper (setting Quality to Economy).
Page 261: Printing
Printing Printing from Computer Printing from Smartphone/Tablet Printing Using Operation Panel Using PIXMA/MAXIFY Cloud Link Paper Settings...
Page 262: Printing From Computer
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chrome OS...
Page 263: Printing From Application Software (Windows Printer Driver)
Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Overview of the Printer Driver Updating the Driver...
Page 264: Basic Printing Setup
Basic Printing Setup In the Basic Settings tab, you can print in various ways according to your purpose. Check that printer is turned on 2. Open printer driver's setup screen 3. Select Profile (A) Select the print settings according to your purpose in Profiles on the Basic Settings tab. If you select a print setting, Paper Size and Media Type will change automatically.
Page 265 Note • For details about the paper information to be registered to the printer driver and on the printer, see the following: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 266: Main Controls (Basic Settings Tab)
Main Controls (Basic Settings Tab) Basic Settings Tab Description Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 267: Basic Settings Tab Description
Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings •...
Page 268 You can also change a printing profile and register it under a new name. You can delete the registered printing profile. Standard These are the factory settings. If Page Size, Orientation, and Copies were set from the application software, those settings have priority.
Page 269 Preview before printing Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Always print with current settings Prints documents with the current settings starting from the next print execution.
Page 270 Paper Source Shows the source from which paper is supplied. You may be able to switch the paper source with the printer driver. Automatically Select Based on the paper settings in the printer driver and the paper information registered on the printer, the printer automatically determines the paper source and feeds paper.
Page 271 To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Grayscale Printing This function converts the data to monochrome data when printing your document. Page Layout Selects the size of the document you want to print and the type of printing. 1 on 1 to 16 on 1 Multiple pages of document can be printed on one sheet of paper.
Page 272 Printer Media Information... Displays Printer Media Information dialog box. You can check the printer settings and apply the checked settings to the printer driver. Defaults Restores all the settings you have changed to their default values. Click this button to return all settings on the Basic Settings, Media/Quality, and Page Setup tabs to their default values (factory settings).
Page 273 Custom Paper Size dialog box This dialog box allows you to specify the size (width and height) of the custom paper. Units Select the unit for entering a user-defined paper size. Paper Size Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units.
Page 274 Booklet Printing dialog box This dialog box allows you to set how to bind the document as a booklet. Printing only on one side and printing a page border, can also be set in this dialog box. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver. Preview Icon Shows the settings made on the Booklet Printing dialog box.
Page 275: Paper Settings On The Printer Driver And The Printer (Media Type)
Media Type in the printer driver the printer Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper High Resolution Paper <HR-101N> High Resolution Paper High-Res Paper Canon genuine papers (Photo Printing) Paper information regis- Media name <Model No.>...
Page 276 Plain Paper (including recycled paper) Plain Paper Plain paper Hammermill Premium Color Copy Cover 58 lb Thick Paper Others (216 g /m2) Mondi Canon Top Colour Zero 67 lb (250 Thick Paper Others g /m2) Envelopes Envelope Envelope Window envelope...
Page 277: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11"...
Page 278 Nagagata 4 3.54"x8.07" Nagagata 4 Yougata 4 4.13"x9.25" Yougata 4 Yougata 6 3.86"x7.48" Yougata 6 Envelope C5 Envelope C5 Envelope Monarch 3.88"x7.5" 98.4x190.5mm Envelope Monarch Card 2.17"x3.58" 55x91mm Card 2.17"x3.58" Custom Size Others...
Page 279: Printing On Postcards
Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Basic Settings tab, and for Profiles, select Standard. 4. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Important •...
Page 280 When you perform printing, the data will be printed onto the postcard.
Page 281: Setting Up Envelope Printing
To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
Page 282: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2.
Page 283 4. Save the settings Enter a name for the print settings to register in the Name field. If necessary, click Options..., set the items, and then click OK. In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab.
Page 284: Set Media Type, Quality, Etc. (Media/Quality Tab)
Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles...
Page 285: Media/Quality Tab Description
Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type. You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality •...
Page 286 Automatically Select Based on the paper settings in the printer driver and the paper information registered on the printer, the printer automatically determines the paper source and feeds paper. Rear Tray Paper is always supplied from the rear tray. Cassette Paper is always supplied from the cassette.
Page 287 Note • If you want to use an ICC profile to adjust colors, use the Manual Color Adjustment dialog box to set the profile. Grayscale Printing This function converts the data to monochrome data when printing your document. Check this check box to print a color document in monochrome. Preview before printing Shows what the print result will look like before you actually print the data.
Page 288 Allows you to select Driver Matching, ICM, or None to match the purpose of the print operation. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. Adjusts the colors by using an ICC profile when printing.
Page 289: Set The Layout Of Printed Documents (Page Setup Tab)
Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order...
Page 290: Page Setup Tab Description
Page Setup Tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
Page 291 Page Size Selects a page size. Ensure that you select the same page size as you selected within the application. If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size. Printer Paper Size Selects the size of paper actually loaded into the printer.
Page 292 To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally.
Page 293 Print Options... Opens the Print Options dialog box. Changes detailed printer driver settings for print data that is sent from applications. Stamp/Background... Opens the Stamp/Background dialog box. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name.
Page 294 Note • Depending on the environment of the printer driver you are using, this function may not be available. Print "Cut/Paste" lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a poster.
Page 295 In this case, check this function. Important • When this function is enabled, normally the paper feeding method cannot be changed from the Canon IJ Preview. Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size.
Page 296 Important • Uncheck this check box under normal circumstances. Print after creating print data by page The print data is created in page units, and printing starts after the processing of one page of print data is complete. If a printed document contains unintended results such as streaks, selecting this check box may improve the results.
Page 297 Stamp Stamp printing is a function that prints a stamp over a document. Check this check box and select a title from the list to print a stamp. Define Stamp... Opens the Stamp Settings dialog box. You can check the details of a selected stamp or save a new stamp. Place stamp over text Sets how the stamp is to be printed over the document.
Page 298 • For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings. You can select the color of the stamp by clicking Select Color..• For Bitmap, click Select File... and select the bitmap file (.bmp) to be used. If necessary, change the settings of the Size and Transparent white area.
Page 299 Note • Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192, 192). Placement Tab The Placement tab allows you to set the position where the stamp is to be printed.
Page 300 Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background. Preview Window Shows the status of the bitmap set on the Background tab. File Specifies the name of the bitmap file to be used as the background.
Page 301 Delete Deletes an unnecessary background. Specify the title of an unnecessary background from the Backgrounds list, and then click this button.
Page 302: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
Page 303 Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application software and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.
Page 304: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select a page layout number from 1 on 1 to 16 on 1 from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver.
Page 305: Duplex Printing
Duplex Printing You can also set duplex printing in the Basic Settings tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1. Open the printer driver setup window 2. Set automatic duplex printing Select 2-sided Printing for 1-sided/2-sided/Booklet Printing on the Page Setup tab.
Page 306 (Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying wait time at Custom Settings in the Canon IJ Printer Assistant Tool. • When you use the automatic duplex printing function to print a postcard, print the address side first and...
Page 307: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Instructions for Use (Printer Driver)
Page 308: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 309: Opening Printer Driver's Setup Screen
Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.
Page 310: Canon Ij Status Monitor
When Errors Occur The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low). In such cases, take the appropriate action as described.
Page 311: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Depending on the document type to be printed, the paper feed method specified in the printer driver may not operate correctly.
Page 312 ◦ When Page Size in Word is set to "XXX Enlarge/Reduce," the document may not print normally in certain versions of Word. If this happens, follow the procedure below. 1. Open Word's Print dialog box. 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word.
Page 313: Maintenance Tab Description
Maintenance Tab Description The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started. You can perform printer maintenance or change the settings of the printer.
Page 314 About Opens the About dialog box. The version of the printer driver, plus a copyright notice, can be checked. In addition, the language to be used can be switched. Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation.
Page 315 Allow Google Analytics to send information To stop sending information, uncheck this check box. The check box appears only if a user with administrator privileges is logged on. If information is not provided, the check box will not appear.
Page 316: Canon Ij Status Monitor Description
Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the icons and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions: Onscreen display of printer status The status monitor displays the printer status in real-time.
Page 317 (the disclosure triangle) to display a pictorial representation of the estimated usage amount in the maintenance cartridge. Option Menu If a printer message appears, select Enable Status Monitor to start the Canon IJ Status Monitor. Select Enable Status Monitor to use the following commands: Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed.
Page 318 This window allows you to download the route certificate, register it to the browser, and disable warning displays. Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information. Related Topic...
Page 319: Updating The Driver
1. Start the uninstaller Select Control Panel -> Programs -> Programs and Features. From the program list, select "Canon XXX MP Drivers" (where "XXX" is your model name) and then click Uninstall. The confirmation window for uninstalling the model appears.
Page 320 2. Perform the uninstaller Click Start. When the confirmation message appears, click Yes. When all the files have been deleted, click Complete. The deletion of the Driver is complete.
Page 321: Printing From Application Software (Macos Airprint)
Printing from Application Software (macOS AirPrint) Printing Basic Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers...
Page 322: Printing
Printing This printer is compatible with the macOS standard printing system (AirPrint). You can start printing right away after connecting this printer to your Mac without installing any special software. Checking Your Environment First, check your environment. • AirPrint Operation Environment •...
Page 323 Note • Click Show Details to switch the setup window to the detailed display. 6. Check print settings Set items such as Paper Size to the appropriate size, as well as Feed from and Media Type from Media & Quality of the pop-up menu. Remove the Two-Sided check mark if you are not printing on both sides of the paper.
Page 324 Note • Use the Print dialog to set general print settings such as the layout and the print sequence. For information about print settings, refer to macOS help. 7. Click Print The printer prints according to the specified settings. Important •...
Page 325: Printing On Postcards
Printing on Postcards This section describes the procedure for printing on postcards. Load postcards in printer 2. Select paper size and paper type from the printer Register Hagaki for paper size from the printer operation panel. Also, register Ink Jet Hagaki, Hagaki K, or Hagaki for paper type, according to your purpose. When you print on the address side, register Hagaki.
Page 326: Adding Printer
Adding Printer This section describes the procedure for adding a printer to your Mac. To re-add a printer that was deleted, open System Preferences -> Printers & Scanners, click + next to the printer list, and then perform the procedure described below. If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically added.
Page 327: How To Open Printer Settings Screen
How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup dialog opens.
Page 328: Displaying The Printing Status Screen
Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click the printer icon displayed on the Dock.
Page 329: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2.
Page 330: Removing Printer That Is No Longer Required From List Of Printers
Removing Printer That Is No Longer Required from List of Printers The printer that is no longer in use can be removed from the list of printers. Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if you are not logged on as the administrator. For information about an administrative user, see Users &...
Page 331: Printing Using Canon Application Software
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide...
Page 332: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android)
Page 333: Paper Settings
Paper Settings By registering the paper size and the media type, the message is displayed before printing starts when the paper size or the media type of the loaded paper differs from the paper settings. After loading paper • When you loading paper in the rear tray •...
Page 334 • When you insert the cassette • The screen to register the cassette paper information is displayed. If the page size on the touch screen matches the size of the paper loaded in the cassette, select Yes. If not, select Change to change the setting in accordance with the size of the loaded paper. Note •...
Page 335 When you start printing/copying, a message is displayed. Check the message and select Next, and then choose one of the following. Print with the loaded paper. Select if you want to print/copy on the paper loaded without changing the paper settings. For example, when the paper setting for printing/copying is A5 and the paper information registered to the printer is A4, the printer starts printing/copying on the paper loaded in the rear tray or in the cassette without changing the paper size setting for printing/copying.
Page 336: Copying
Copying Reducing/Enlarging Copies Making Copies Basics Two-Sided Copying Collated Copying Special Copy Menu...
Page 337: Making Copies
Making Copies This section describes the basic procedure to perform standard copying. Check that printer is turned on. Load paper. 3. Select Copy on the HOME screen. Using Touch Screen The Copy standby screen is displayed. Load original on platen or in ADF (Auto Document Feeder). 5.
Page 338 Select the numbers to specify the number of copies. C: The scanning method and copy layout are displayed. Switch the scanning method from the ADF and layout (single-sided/two-sided). D: Select to register the current scan settings as a custom setting. Registering Favorite Settings (My Presets) E: Display the print setting items.
Page 339 Note • When Print qlty (print quality) is set High, you cannot add the copying job. • • If you press Stop button while reserve copying is in progress, the screen to select the method • to cancel copying is displayed. If you select Cancel all reservations, you can cancel copying all scanned data.
Page 340: Setting Items For Copying
Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen The print settings screen is displayed by selecting Settings in the Copy standby screen. Preview When Preview is displayed on the print settings screen, selecting Preview allows you to preview an image of the printout on the preview screen.
Page 341 A: Select to activate/deactivate automatic intensity adjustment. When ON is selected, the intensity is adjusted automatically according to the originals loaded on the platen. B: Drag to specify the intensity. • Magnif. • Specify the reduction/enlargement method. Reducing/Enlarging Copies • Paper src •...
Page 342 Select whether to obtain sorted printouts when making multiple copies of a multi-paged original. Collated Copying • Frame erase copy • When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Copying Thick Originals Such as Books •...
Page 343: Scanning
Scanning Scanning in Windows Scanning in macOS Scanning from Operation Panel...
Page 344: Scanning In Windows
Scanning in Windows Scanning According to Item Type or Purpose (IJ Scan Utility) IJ Scan Utility Features Scanning Easily (Auto Scan) Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Scanning Using Application Software (ScanGear) Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings...
Page 345: Scanning According To Item Type Or Purpose (Ij Scan Utility)
Scanning According to Item Type or Purpose (IJ Scan Utility) IJ Scan Utility Features Scanning Easily (Auto Scan) Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files...
Page 346: Ij Scan Utility Features
IJ Scan Utility Features Use IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Important • Available functions, the displayed items, and available settings vary depending on your model. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items.
Page 347 Note • To set the applications to integrate with, see Settings Dialog Box.
Page 348: Scanning Easily (Auto Scan)
Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • The following types of items may not be scanned correctly. In that case, adjust the cropping frames •...
Page 349: Scanning Documents And Photos
Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2.
Page 350: Creating/Editing Pdf Files
Creating/Editing PDF Files You can create PDF files by scanning items placed on the platen or ADF (Auto Document Feeder). Add, delete, rearrange pages or make other edits in the created PDF files. Important • You can create or edit up to 100 pages of a PDF file at one time. •...
Page 351 6. Add pages as needed. When scanning and adding more items: Place items, and then click (Scan) on the Toolbar. When adding existing images or PDF files: Click (Add Page) on the Toolbar. After the Open dialog box appears, select the image(s) or PDF file(s) you want to add, and then click Open.
Page 352 Save in Set the folder in which to save PDF files. To change the folder, click Browse..., and then specify the destination folder. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save created or edited PDF files in it.
Page 353 Detect the orientation of text original and rotate image Select this checkbox to detect the page orientation based on the text in images and automatically rotate the images to the correct orientation for creating PDF files. Important • This function is available only for images (text documents) containing languages that can be selected from Document Language in the Settings (General Settings) dialog box of IJ Scan Utility.
Page 354: Scanning Using Application Software (Scangear)
Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode ScanGear (Scanner Driver) Screens General Notes (Scanner Driver) Important • Available functions and settings vary depending on your scanner or printer.
Page 355: What Is Scangear (Scanner Driver)
What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the output size, image corrections, and other settings. ScanGear can be started from IJ Scan Utility or applications that are compatible with the standard TWAIN interface.
Page 356 Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings.
Page 357: Starting Scangear (Scanner Driver)
Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start ScanGear from IJ Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection, set up the network environment.
Page 358: Scanning In Basic Mode
Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time with ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not available. Important •...
Page 359 Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important •...
Page 360 7. Set Image corrections as needed. 8. Click Scan. Scanning starts. Note • Click (Information) to display a dialog box showing the document type and other details of the current scan settings. • How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.
Page 361: Scangear (Scanner Driver) Screens
ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab Preferences Dialog Box...
Page 362: Basic Mode Tab
Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note •...
Page 363 Document (Color) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in color. Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in black and white. Important •...
Page 364 "OCR software" is software that converts text scanned as an image into text data that can be edited in word processors and other programs. Output Size Select an output size. Output size options vary by the item selected in Destination. Flexible Adjust the cropping frames (scan areas) freely.
Page 365 Deleting: Select the output size you want to delete in Output Size List, and then click Delete. Click Save to save the items listed in Output Size List. Important • Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted. Note •...
Page 366 Correct gutter shadow Corrects shadows that appear between pages when scanning open booklets. Important • Be sure to see Gutter Shadow Correction for precautions and other information on using this function. Color Pattern... Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons and reproduce natural colors while previewing color changes.
Page 367 • The image returns to its original state when you preview again. (Rotate Right) Rotates the preview image 90 degrees clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Auto Crop) Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area.
Page 368 When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection status. •...
Page 369 Note • Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be • created per image. In whole image view, multiple cropping frames can be created. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Basic Mode...
Page 370: Advanced Mode Tab
Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Important...
Page 371 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
Page 372 Note • Zoom rescans the document and displays high-resolution image in Preview. • (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the resolution of the displayed image will be low. Preview Performs a trial scan. Scan Starts scanning.
Page 373 In thumbnail view: In whole image view: (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse.
Page 374 (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the images in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified.
Page 375 Note • When multiple images are previewed, different outlines indicate different selection status. • Focus Frame (thick blue outline): The displayed settings will be applied. Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously.
Page 376: General Notes (Scanner Driver)
General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
Page 377 • When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not be scanned correctly. • When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer.
Page 378: Scanning Tips
Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen...
Page 379: Positioning Originals (Scanning From Computer)
Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Important • Be sure to observe the following when loading the original on the platen. Failure to observe the •...
Page 380 Important • For the portions in which items cannot be scan- ned, see Loading Origi- Important nals. • Large items (such as A4 size photos) that cannot be placed away from the edges/arrow (alignment mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format.
Page 381 2. Open document tray (A). 3. Slide the document guide (B) all the way out. Note • The location and number of document guides may vary depending on your model. 4. Load document with side to scan facing up in document tray. Insert the document until it stops.
Page 382 Note • When scanning duplex documents, place the front sides facing up. They will not be scanned correctly if placed the other way around.
Page 383: Network Scan Settings
• If the icon is not displayed in the notification area on the desktop, follow the procedure below to • start. Windows 11/Windows 10: From the Start menu, click (All apps >) Canon Utilities > IJ Network Scanner Selector EX2. Windows 8.1: Click IJ Network Scanner Selector EX2 on the Start screen.
Page 384 Search charm, then search for "IJ Network Scanner Selector EX2". Windows 7: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX2 > IJ Network Scanner Selector EX2. The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears.
Page 385 • If the icon is not displayed in the notification area on the desktop, follow the procedure below to • start. Windows 11/Windows 10: From the Start menu, click (All apps >) Canon Utilities > IJ Network Scanner Selector EX2. Windows 8.1: Click IJ Network Scanner Selector EX2 on the Start screen.
Page 386 Select the MAC address of your scanner or printer. Note • When multiple scanners are connected via a network, you can select up to three scanners. 5. In the Scan-from-PC Settings screen, click OK. Note • If your scanner or printer does not appear, check the following, click OK to close the screen, then •...
Page 387: Scanning In Macos
Scanning in macOS Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) Important • Available functions and settings vary depending on your scanner or printer.
Page 388: Scanning According To Item Type Or Purpose (Ij Scan Utility Lite)
Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Scanning Documents and Photos Important • Available functions and settings vary depending on your scanner or printer.
Page 389: Ij Scan Utility Lite Features
IJ Scan Utility Lite Features Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Important • The displayed items and available functions vary depending on your scanner or printer. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items.
Page 390 Note • To set the applications to integrate with, see Settings Dialog.
Page 391: Scanning Easily (Auto Scan)
Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • • The following types of items may not be scanned correctly. In that case, adjust the cropping frames •...
Page 392: Scanning Documents And Photos
Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2.
Page 393: Scanning Tips
Scanning Tips Positioning Originals (Scanning from Computer)
Page 394: Positioning Originals (Scanning From Computer)
Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Important • Be sure to observe the following when loading the original on the platen. Failure to observe the •...
Page 395 Single item: the diagonally striped area can- not be scanned. Place the item face-down on the platen, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and the item. Portions placed on the diagonally striped area cannot be scanned. Important •...
Page 396 1. Make sure any original has been removed from platen. 2. Open document tray (A). 3. Slide the document guide (B) all the way out. Note • The location and number of document guides may vary depending on your model. 4.
Page 397 Note • When scanning duplex documents, place the front sides facing up. They will not be scanned correctly if placed the other way around. Placing Items (When Using Stand) 1. Place item on platen. 1. Open the document cover. 2. Place the item with the side to scan facing the platen, and then align it with the alignment mark.
Page 398 While scanning, hold the document cover gently with your hand to keep it closed. Important • Keep these points in mind when using the scanner in the upright position. Do not subject the scanner to vibration during operation. The correct image results may not be obtained (for example, images may blur).
Page 399: Faxing
Faxing Preparing for Faxing Registering Recipients Sending Faxes Using Operation Panel of Sending Faxes from Computer (Windows) Printer Sending Faxes from Computer (Mac OS) Receiving Faxes Other Useful Fax Functions...
Page 400: Preparing For Faxing
Preparing for Faxing Connect the printer to the telephone line and set up the printer before using the faxing functions. Then specify the basic setting such as sender information, date/time, and daylight saving time. Important • If the Power Disconnects: •...
Page 401: Connecting Telephone Line
Connecting Telephone Line The connection method differs depending on your telephone line. • If you connect the printer to wall telephone line directly/If you connect the printer with the xDSL splitter: • Basic Connection (Connecting with General Telephone line) • If you connect the printer to another line such as an xDSL: •...
Page 402 Important • Be sure to connect the telephone line before the printer is turned on. • If you connect the telephone line when the printer is turned on, turn the printer off and unplug the power cord. Wait for 1 minute then connect the telephone line and power plug. Note •...
Page 403 • Connecting to an Internet Telephone • A: Digital Subscriber Line B: xDSL modem (splitter may not be built-in to the modem) C: Broadband router compatible with Internet Telephone D: Computer E: Telephone or answering machine F: WAN (Wide Area Network) port G: LAN (Local Area Network) port H: TEL port I: LINE port...
Page 404 Setting Telephone Line Type • Connecting to an ISDN Line • For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.
Page 405: Setting Telephone Line Type
Setting Telephone Line Type Before using your printer, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type. Important •...
Page 406 Rotary pulse Select when your telephone line type is pulse dialing. Touch tone Select when your telephone line type is tone dialing. Setting the Telephone Line Type Manually in China This section describes the procedure to set the telephone line type manually in China. Check that printer is turned on.
Page 407 Rotary pulse Select when your telephone line type is pulse dialing. Touch tone Select when your telephone line type is tone dialing.
Page 408: Setting Receive Mode
Setting Receive Mode Set the receiving operation (receiving mode). For details on how to set the receive mode: Setting Receive Mode You can select the appropriate mode. For details on the selectable receive mode: About Receive Mode For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode Note •...
Page 409 • For details on the receive mode: • About Receive Mode • DRPD is available only in the US and Canada. • • Network switch may not be available depending on the country or region. • • Refer to • Receiving Faxes for information on receiving faxes or the procedure for each receive mode.
Page 410 Note • The telephone may not ring when a call incomes even if it is connected to the printers, depending • on the type or settings of the telephone. Advanced Settings of Receive Mode You can specify the advanced settings of each receive mode. •...
Page 411 • Advanced setting in DRPD • You can specify the following setting items. ◦ Ring pattern (Normal ring/Double ring/Short-short-long/Short-long-short) ◦ Sets the distinctive ring pattern of a call that the printer assumes is a fax call. If you subscribe to a DRPD service, set the ring pattern to match the pattern assigned by your telephone company.
Page 412 5. Select DRPD. 6. Select Advanced. 7. Select ring pattern that your telephone company assigned to your fax number. 8. Specify number of time and select OK. 9. Select OK. The Function list screen is displayed.
Page 413: Setting Sender Information
Setting Sender Information You can set the sender information such as date/time, unit name, and unit fax/telephone number. About Sender Information Setting Date and Time Setting Daylight Saving Time (Summer Time) Registering User Information About Sender Information If the unit name and unit fax/telephone number are registered, they are printed with date and time as sender information on the recipient's fax.
Page 414 Check that printer is turned on. 2. Select Setup on the HOME screen. Using Touch Screen 3. Select Printer settings. 4. Select Other printer settings. 5. Select Date/time settings. 6. Set date. 1. Select a setting item to change. 2. Select number to enter. Enter only the last two digits of the year.
Page 415 2. Select number to enter. Enter the date and time in 24-hour format. 3. Select OK. 4. Select OK again when all settings are completed. Setting Daylight Saving Time (Summer Time) Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at certain periods of the year.
Page 416 3. Select Printer settings. 4. Select Other printer settings. 5. Select Daylight saving time setting. 6. Select ON. To disable summer time, select OFF. 7. Set date and time when summer time starts. 1. Set date when summer time starts. Select a setting item to change, and then specify the setting.
Page 417 2. Set time (in 24-hour format) when summer time ends. Select a setting item to change, and then specify the setting. Select OK again when all settings are completed. Registering User Information This section describes the procedure to register the user information. Note •...
Page 418 7. Enter unit name. 1. Select entry field under Unit name. The screen to enter the character is displayed. 2. Enter unit name. 3. Select OK. Note • You can enter the name up to 24 characters, including spaces. • 8.
Page 419 Note • You can enter the fax/telephone number up to 20 digits, including spaces. • 9. Select Register to finalize registration.
Page 420: Registering Recipients
Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 (Windows) Registering Recipients Using Speed Dial Utility2 (macOS)
Page 421: Registering Recipients Using Operation Panel Of Printer
Registering Recipients Using Operation Panel of Printer Registering recipients in the printer's directory in advance allows you to dial fax/telephone numbers simply. The following methods to register are available: • Recipient registration • Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a registered recipient in the printer directory.
Page 422: Registering Fax/Telephone Number Of Recipients
Registering Fax/Telephone Number of Recipients Before you can use the printer's directory, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. Check that printer is turned on. 2. Select Fax on the HOME screen. Using Touch Screen The Fax standby screen is displayed.
Page 423 8. Select a registration method. 9. Register recipients' fax/telephone number. Register the recipients' fax/telephone number depending on the registration method selected. • By entering the number • The screen to register the recipient's fax/telephone number and name is displayed. Go to next step.
Page 424 The screen to enter the character is displayed. 2. Enter recipient's name. 3. Select OK. Note • You can enter the name up to 16 characters, including spaces. • 11. Enter recipient's fax/telephone number. If you select a fax/telephone number on From outgoing call log or From incoming call log, the fax/ telephone number is already entered.
Page 425 Printing List of Registered Destinations...
Page 426: Registering Recipients In Group Dial
Registering Recipients in Group Dial If you register two or more registered recipients to a group dial, you can send the same document successively to all recipients registered to the group dial. Check that printer is turned on. 2. Select Fax on the HOME screen.
Page 427 The screen to register the group name and the member of the group is displayed. 8. Enter group name. 1. Select entry field of group name. The screen to enter the character is displayed. 2. Enter group name. 3. Select OK. Note •...
Page 428 Display by ID number A: Select to switch the display by name and by ID number. B: Select to display the screen to select an initial. You can search the registered recipient by initial. By selecting the initial, the registered recipients are displayed in alphabetical order from the selected character.
Page 429 Note • To delete the recipient from the group dial, select a recipient that you want to delete from • the list. After the confirmation screen is displayed, select Yes to delete the recipient from the group dial. 3. To add another member, select Add member again. The printer's directory is displayed.
Page 430: Changing Registered Information
Changing Registered Information To change information registered for recipient and group dial, follow the procedure below. Check that printer is turned on. 2. Select Fax on the HOME screen. Using Touch Screen The Fax standby screen is displayed. 3. Select Function list. The Function list screen is displayed.
Page 431 When the confirmation screen is displayed, select Yes to delete the recipient from the group dial. 5. Select Complete to finalize changing.
Page 432: Deleting Registered Information
Deleting Registered Information To delete information registered for recipient and group dial, follow the procedure below. Check that printer is turned on. 2. Select Fax on the HOME screen. Using Touch Screen The Fax standby screen is displayed. 3. Select Function list. The Function list screen is displayed.
Page 433: Printing List Of Registered Destinations
Printing List of Registered Destinations You can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing. Check that printer is turned on. Load paper. 3. Select Fax on the HOME screen. Using Touch Screen The Fax standby screen is displayed.
Page 434: Registering Recipients Using Speed Dial Utility2 (Windows)
Registering Recipients Using Speed Dial Utility2 (Windows) About Speed Dial Utility2 Speed Dial Utility2 is a utility for forwarding the telephone directory registered on the printer to a computer and registering/changing it on the computer. In addition, you can register the telephone directory edited on the computer to the printer.
Page 435: Starting Up Speed Dial Utility2
1. Make sure printer is turned on. 2. Start up Speed Dial Utility2. • For Windows 10, click Start button and select All apps, Canon Utilities, and then Speed Dial Utility2. • For Windows 8.1 or Windows 8, select Speed Dial Utility2 on the Start screen to start Speed Dial Utility2.
Page 436: Speed Dial Utility2 Dialog Box
Speed Dial Utility2 Dialog box The following items are on the Speed Dial Utility2 dialog box. 1. Printer Name: Selects the printer for editing the telephone directory using Speed Dial Utility2. Behind printer name, printer's MAC address is displayed. Note •...
Page 437 Note • By clicking on the item name, you can sort the display order. 5. Edit.../Select All/Delete Edits the item that selected for Setting Item List:, or deletes the item, or selects all the items. When multiple items on the registered information list are selected, you cannot use the Edit... button. 6.
Page 438: Saving Registered Telephone Directory On Printer To Your Computer
Saving Registered Telephone Directory on Printer to Your Computer Follow the procedure below to save the telephone directory (includes recipients' name, recipients' fax/ telephone number, group dial, user's name, user's fax/telephone number, and rejected numbers) that registered on the printer to the computer. Start up Speed Dial Utility2.
Page 439: Registering A Fax/Telephone Number Using Speed Dial Utility2
Registering a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to register fax/telephone numbers. Note Before you register fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 440 1. Enter group name. 2. Select a code you want to add to group dial, and then click Add >>. Note • You can only add the numbers that have already been registered. 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. •...
Page 441: Changing A Fax/Telephone Number Using Speed Dial Utility2
Changing a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 442 2. Add or delete a member to/from group dial. To add a member: Select a code to add to group dial, and then click Add >>. To delete a member: Select a code to delete from group dial, and then click << Delete. 5.
Page 443: Deleting A Fax/Telephone Number Using Speed Dial Utility2
Deleting a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 444: Changing Sender Information Using Speed Dial Utility2
Changing Sender Information Using Speed Dial Utility2 Follow the procedure below to change the user's name or fax/telephone number. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed.
Page 445: Registering/Changing Rejected Number Using Speed Dial Utility2
Registering/Changing Rejected Number Using Speed Dial Utility2 Follow the procedure below to register, change, or delete rejected numbers. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed.
Page 446: Registering Telephone Directory Has Been Saved On Your Computer To Printer
Registering Telephone Directory Has been Saved on Your Computer to Printer You can load the data of the telephone directory (RSD file, *.rsd) and register it to your printer. The data of the telephone directory (RSD file, *.rsd) that is exported from other printer can be loaded and registered to your printer.
Page 447: Registering Recipients Using Speed Dial Utility2 (Mac Os)
Registering Recipients Using Speed Dial Utility2 (Mac OS) About Speed Dial Utility2 Speed Dial Utility2 is a utility for forwarding the telephone directory registered on the printer to a computer and registering/changing it on the computer. In addition, you can register the telephone directory edited on the computer to the printer.
Page 448: Starting Up Speed Dial Utility2
Follow the procedure below to start up Speed Dial Utility2. 1. Select Applications on Go menu of Finder. 2. Double-click Canon Utilities folder. 3. Double-click Speed Dial Utility2 folder. 4. Double-click Speed Dial Utility2. Speed Dial Utility2 starts up.
Page 449: Speed Dial Utility2 Dialog
Speed Dial Utility2 Dialog The following items are on the Speed Dial Utility2 dialog. 1. Printer Name: Selects the printer for editing the telephone directory using Speed Dial Utility2. Behind printer name, printer's MAC address is displayed. Note • For checking printer's MAC address, refer to "Checking Network Information" for your model from Home of the Online Manual.
Page 450 Note • By clicking on the item name, you can sort the display order. 5. Edit.../Select All/Delete Edits the item that selected for Setting Item List:, or deletes the item, or selects all the items. When multiple items on the registered information list are selected, you cannot use the Edit... button. 6.
Page 451: Saving Registered Telephone Directory On Printer To Your Computer
Saving Registered Telephone Directory on Printer to Your Computer Follow the procedure below to save the telephone directory (includes recipients' name, recipients' fax/ telephone number, group dial, user's name, user's fax/telephone number, and rejected numbers) that registered on the printer to the computer. Start up Speed Dial Utility2.
Page 452: Registering A Fax/Telephone Number Using Speed Dial Utility2
Registering a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to register fax/telephone numbers. Note Before you register fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 453 Note • You can only add the numbers that have already been registered. 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. • To save the registered information on the computer. • 1.
Page 454: Changing A Fax/Telephone Number Using Speed Dial Utility2
Changing a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 455 5. Click OK. To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5. • To save the edited information on the computer. • 1. Click Save to PC..2. Enter file name on displayed screen, and then click Save. •...
Page 456: Deleting A Fax/Telephone Number Using Speed Dial Utility2
Deleting a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 457: Changing Sender Information Using Speed Dial Utility2
Changing Sender Information Using Speed Dial Utility2 Follow the procedure below to change the user's name or fax/telephone number. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed.
Page 458: Registering/Changing Rejected Number Using Speed Dial Utility2
Registering/Changing Rejected Number Using Speed Dial Utility2 Follow the procedure below to register, change, or delete rejected numbers. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed.
Page 459: Registering Telephone Directory Has Been Saved On Your Computer To Printer
Registering Telephone Directory Has been Saved on Your Computer to Printer You can load the data of the telephone directory (RSD file, *.rsd) and register it to your printer. The data of the telephone directory (RSD file, *.rsd) that is exported from other printer can be loaded and registered to your printer.
Page 460: Sending Faxes Using Operation Panel Of Printer
Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax/Telephone Number Basic Resending Faxes (Redialing Busy Number) Setting Items for Sending Faxes...
Page 461: Sending Faxes By Entering Fax/Telephone Number
Sending Faxes by Entering Fax/Telephone Number This section describes dialing and sending faxes directly by entering the fax/telephone numbers. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect • registration of fax/telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone.
Page 462 I: Select to display the screen to enter the fax/telephone numbers. Note • If you have not set up the printer for sending/receiving faxes yet, the message for setup is • displayed on the touch screen when you select Fax on the HOME screen for the first time. When you set up for faxing, follow the procedure according to the instructions on the touch screen.
Page 463 Note • Select Save profile to register the current settings as a custom menu. • Registering Favorite Settings (My Presets) 5. Press the Black button or the Color button. The printer starts scanning the document. Important • Color transmission is available only when the recipient's fax device supports color faxing. •...
Page 464 Automatic Redialing • Unsent documents, such as those pending redial, are stored in the printer's memory. They are not • stored in the case of a sending error. Document Stored in Printer's Memory • Do not unplug the power cord until all documents are sent. •...
Page 465: Resending Faxes (Redialing Busy Number)
Resending Faxes (Redialing Busy Number) There are two methods of redialing: Automatic redialing and Manual redialing. • Automatic Redialing • If you send a document and the recipient's line is busy, the printer will redial the number after a specified interval.
Page 466 4. Change send settings as necessary. Setting Items for Sending Faxes 5. Select Redial. The Redial screen is displayed. 6. Select a recipient's number to redial. 7. Press the Black button or the Color button. Important • Color transmission is available only when the recipient's fax device supports color faxing. •...
Page 467: Setting Items For Sending Faxes
Setting Items for Sending Faxes You can change the send settings such as the scan contrast or the scan resolution on the Fax standby screen. Select to change the send settings. • ScanRes. • The following settings of the scan resolution are selectable. Standard Suitable for text-only documents.
Page 468 The touch screen returns to the Fax standby screen when you finish specifying the setting and selecting OK.
Page 469: Sending Faxes From Computer (Windows)
Sending Faxes from Computer (Windows) Sending a FAX (Fax Driver) Basic Creating an Address Book (Fax Driver) Edit or Remove a Recipient from an Address Book (Fax Driver) Search for a Recipient in an Address Book (Fax Driver) Cannot Send Faxes from Computer How to Open the Setting Screen of the Fax Driver General Notes (Fax Driver)
Page 470: Sending A Fax (Fax Driver)
2. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 3. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name).
Page 471 6. Select a recipient from Recipient Name in the Select Recipient from Address Book dialog box, then click Set as Recipient. The selected recipient is reflected in Recipient in the Send Fax dialog box. Important • You cannot specify a recipient if there is no recipient registered in the address book. Register the •...
Page 472 For details on valid characters, see "General Notes (Fax Driver)." You can send faxes even if only the Fax Number is entered. You can register the recipient you entered to the address book by clicking Add to Address Book..For details on how to register recipients in the address book, see "Creating an Address Book (Fax Driver)."...
Page 473: Creating An Address Book (Fax Driver)
Creating an Address Book (Fax Driver) By using the address book, you can send a fax by simply specifying a recipient from it. You can register the recipient's name, fax number and other information in the address book. Registering a recipient (WAB contact) in the address book You can register an individual recipient (Contact) in the address book.
Page 474 4. Select Contact in the New Entry dialog box, then click OK. Note • For faxing, you can only specify the Contact (one recipient). You cannot specify a Distribution List. 5. On Name and E-mail tab of Properties dialog box, enter First and Last. The recipient's name will be printed at the top of the fax received by the recipient.
Page 475 6. Enter the fax number on the Home or Work tab, then click OK. An individual recipient (Contact) is registered in the address book. Note • You can also register a recipient by clicking the Add to Address Book... button on the Send •...
Page 476 Advanced settings, then click OK. 3. From the Start menu, select XXXX (user name), then double-click AppData > Roaming > Canon > MP5 to open the folder. 4. Double-click the ".wab" file. The address book will be reflected in Windows Vista automatically.
Page 477: Edit Or Remove A Recipient From An Address Book (Fax Driver)
Edit or Remove a Recipient from an Address Book (Fax Driver) You can change the recipients' names, fax numbers and other information, or delete recipients registered in the address book. Editing Recipients in an address book Open the print settings dialog box of the fax driver. 2.
Page 478 Removing Recipients from an address book Open the print settings dialog box of the fax driver. 2. Click Address Book... in the displayed dialog box. 3. Select the recipient you want to delete from the Address Book dialog box, then click Delete.
Page 479 4. When a confirmation message is displayed, click Yes.
Page 480: Search For A Recipient In An Address Book (Fax Driver)
1. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 2. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name).
Page 481 5. Enter the name of the recipient you want to search for in Search by Recipient in the Select Recipient from Address Book dialog box. If the entered name is found, the recipient will be displayed in the contact list with its name selected. While the name is selected, click Set as Recipient to enter it as the recipient.
Page 482: Cannot Send Faxes From Computer
Cannot Send Faxes from Computer Is the power turned on? Check 1 You cannot send faxes if the power is turned off. Press the ON button to turn the power on. If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit), reconnecting it turns on the power.
Page 483 Note • For details on how to change the recipients registered in the address book, see "Edit or Remove a Recipient from an Address Book (Fax Driver)." Does an error occur during transmission? Check 6 Check if a message is displayed in the computer screen. If displayed, check the message, then resolve the error.
Page 484: How To Open The Setting Screen Of The Fax Driver
• 1. Select Control Panel > Hardware and Sound > Devices and Printers. 2. Right-click the Canon XXX series icon or Canon XXX series FAX icon and select Printing Preferences, then Canon XXX series FAX. (Where "XXX" is the model name.)
Page 485 • Windows Vista: • 1. Select Control Panel > Hardware and Sound > Printers. 2. Right-click the Canon XXX series FAX icon (where "XXX" is the model name) and select Properties.
Page 486: General Notes (Fax Driver)
• The fax driver does not work correctly if you uncheck the Enable printer pooling option on the Ports • tab of the Canon XXX series FAX Properties dialog box (where "XXX" is the model name). Check that the option is checked.
Page 487: Sending Faxes From Computer (Mac Os)
Sending Faxes from Computer (Mac OS) Sending Faxes Using AirPrint General Notes (Fax Transmission Using AirPrint)
Page 488: Sending Faxes Using Airprint
Sending Faxes Using AirPrint You can send faxes from a printer using AirPrint. To send faxes, add your printer to your computer. Checking Environment First, check your environment. • AirPrint operation environment • A computer running Mac OS. Note • For supported operating system versions, click Home to return to the top page of the Online Manual for your model and search for "Specifications."...
Page 489 To open the Print dialog, you typically select Print... from the File menu of your application software. 4. Select Canon XXX series - Fax (where "XXX" is the model name) from Printer list. 5. Specify fax paper settings as needed.
Page 490 If you specify a dialing prefix, enter the code in Dialing Prefix and specify the cover page settings as needed. 7. Click Fax. The number is dialed automatically and the fax is sent. Note • To cancel sending the fax, press the printer's Stop button. Automatic Redialing If the fax could not be sent (for example, when the recipient was busy), the number is redialed automatically according to the automatic redialing setting of the printer.
Page 491: General Notes (Fax Transmission Using Airprint)
General Notes (Fax Transmission Using AirPrint) Sending faxes is subject to the following restrictions. • Enter the characters in To and Dialing Prefix so that the total number of characters is within 40 characters. • You can use the following characters for To: •...
Page 492: Receiving Faxes
Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception...
Page 493: Receiving Faxes
Receiving Faxes This section describes the preparation necessary for receiving a fax and how to receive a fax. Preparing for Receiving Fax Prepare for receiving a fax according to the following procedure. Check that printer is turned on. 2. Select Fax on the HOME screen.
Page 494 Note • For details on the receive mode: • Setting Receive Mode • You can specify the advanced settings of each receive mode. • For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode • The received faxes are automatically printed during default setting of the printer. The faxes are stored •...
Page 495 • If you have subscribed to Duplex Ringing service in Hong Kong, the telephone will ring a • specified number of times when there is an incoming call with a fax distinctive ring pattern. Then, the printer will switch to fax reception automatically without the handset being picked up. The number of times to ring the telephone until switching to fax reception can be changed.
Page 496 When Fax only mode is selected: • When the call is a fax: • The printer will receive the fax automatically. Note • If a telephone is connected to the printer, the telephone will ring when a call incomes. • •...
Page 497 Note • To use this feature, you need to subscribe to a compatible service provided by your telephone • company. • For DRPD • You need to select the appropriate ring pattern on the printer. Setting DRPD Ring Pattern (US and Canada only) •...
Page 498: Changing Paper Settings
Changing Paper Settings This printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper. Important •...
Page 499 Paper src Select a paper source. Note • When Rear tr./Cass. is selected, paper is fed from the paper source where the paper that • matches the paper settings (page size and media type) is loaded. Page size Select the page size. Type The paper type is set to Plain paper.
Page 500: Memory Reception
Memory Reception The printer prints the received fax automatically by default. And furthermore, the printer stores the received fax in its memory. When the faxes are stored in the printer's memory, the FAX Memory lamp is lit or flashes. In the following conditions, the received fax is not printed automatically, only is stored in the printer's memory.
Page 501 • If the printer's memory becomes full during memory reception, only pages which already have been • received are stored in the memory. Print the received faxes stored in the printer's memory or forward them to the shared folder of a computer, and then delete them from the printer's memory and have the sender resend the faxes.
Page 502: Other Useful Fax Functions
Other Useful Fax Functions Document Stored in Printer's Memory...
Page 503: Document Stored In Printer's Memory
Document Stored in Printer's Memory The faxes will be stored in the printer's memory automatically when they are received. However, printer's memory has an upper limit on the number of faxes or subjects it can contain. When the printer's memory is full, faxes stored latest will overwrite those stored earliest.
Page 504 Note • When Do not print is selected for Received documents in Auto print settings, the FAX Memory • lamp lights even if the unprinted fax is stored in the printer's memory.
Page 505: Printing Document In Printer's Memory
Printing Document in Printer's Memory You can print a specified document in the printer's memory or print all the received documents in its memory at a time. When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
Page 506 • To print the memory list (MEMORY LIST): • You can print a list of the documents in the printer's memory by selecting Print doc. list. When the print confirmation screen is displayed, select Yes. The printing starts. MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.), transaction mode, recipient's number, and the date and time of the transaction.
Page 507: Deleting Document In Printer's Memory
Deleting Document in Printer's Memory You can delete a specified document in the printer's memory or delete all the documents in its memory at a time. Note • When deleting a specified document, you specify it by its transaction number. If you do not know the •...
Page 508 5. Select a delete menu. • To specify a document to delete: • Select a document to delete on the Memory list screen, select Delete specified doc.. Note • If the specified document is not stored in the printer's memory, There is no document that •...
Page 509: Forwarding Document In Printer's Memory To Shared Folder On Computer
Forwarding Document in Printer's Memory to Shared Folder on Computer You can forward the received faxes stored in the printer's memory to the shared folder on the computer as PDF files using the operation panel of the printer. You can forward a specified document in the printer's memory to the shared folder on the computer or forward all the documents in its memory to the shared folder on the computer at a time.
Page 510 5. Select Memory reference. The memory list is displayed. A: Date and time of transaction and fax/telephone number B: Transaction number (TX/RX NO.) A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. C: Color is displayed for color transmission/reception.
Page 511 Note • When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code • is displayed. Entering the PIN code allows you to assign the shared folder as the destination. Note • You can forward up to 250 pages of fax as one PDF file. •...
Page 512: Frequently Asked Questions
Frequently Asked Questions Top 6 > Paper Sources Network Connection Setup Guide > List of Support Codes for Printer Errors > Network Communication Problems > Ink Does Not Come Out Scanning using the printer's operation panel Search by Category Error List of Support Codes for Printer Errors When Error Occurred Message Is Displayed...
Page 513 Printing What to Do When Paper Is Jammed Printer Does Not Print Printout (Copy) Results Are Unsatisfactory Blurry or Fuzzy Inaccurate or Bleeding Colors Lines Are Misaligned/Distorted Scan Scanning Problems(Windows) Scanner Does Not Work(Windows) ScanGear (Scanner Driver) Does Not Start(Windows) IJ Scan Utility Error Messages(Windows) ScanGear (Scanner Driver) Error Messages(Windows) Cannot Print (Scan) from Smartphone/Tablet...
Page 514 Other Searching Printer by IP Address or Host Name During Setup Failed to MP Drivers (Printer Driver) Installation (Windows) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Replace Ink in Print Head Refilling Ink Tanks Repairing Your Printer Questions not Listed Above Error Cannot Use Previous Applications Disable notifications for...
Page 515 Printer Does Not Turn On Maintenance Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in LCD Operation Problems...
Page 516: Network Faq
Network FAQ Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wi-Fi Wireless Direct Wired LAN Wi-Fi Cannot Find Printer Cannot Find Printer on Network (Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup Detect Same Printer Name Switching Printer's Connection to Network or Devices...
Page 517 Setting Up Using Smartphone/Tablet Cannot Print (Scan) from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS) Wireless Direct Cannot Print or Connect Solve Network Troubles with The Printer's Diagnostic Functions...
Page 518 Switching Printer's Connection to Network or Devices Printing Network Settings Checking Status Code Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS)
Page 519: Network Communication Problems
Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Wireless Router Problems Printer Settings/Smartphone/Tablet Troubles for Network...
Page 520: Cannot Find Printer On Network (Windows/Macos)
Cannot Find Printer on Network (Windows/macOS) Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup...
Page 521: Cannot Find Printer On Network
Set Up Important • When you forget the administrator password of the printer, contact your nearest Canon service center. In Other Cases Than Above: If the printer suddenly stops working, even though you have not changed the settings of the device or network to which it is connected, or if you cannot find the printer during the setup process, check and solve the problem, using Wi-Fi Connection Assistant.
Page 522 Proceed once the network device such as router is ready for use. 2. Check if printer is turned on If printer is not turned on, turn on the power. If the printer is on, turn it off and on again. Proceed once you complete checking the power status above.
Page 523 icon is displayed. icon indicates that the wireless router and the printer are not connected. Check the setting of printer. Reconsider the location of the wireless router and the printer in the next check. icon is displayed. "Easy wireless connect" is waiting for setup. Connect a device to the printer with the application on computer, smartphone or tablet.
Page 524 Make sure security software's firewall is off. Check1 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 525 Solve network troubles with the printer's diagnostic functions. Check3 See below. Solve Network Troubles with The Printer's Diagnostic Functions...
Page 526: Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via Usb)
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 527 1. Download the latest MP Drivers (Printer Driver). 2. Turn off printer. 3. Restart computer. After restarting, install the latest MP Drivers (Printer Driver) downloaded in step 1. Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. •...
Page 528: Wireless Router Problems
Wireless Router Problems Network Key (Password) Unknown Checking Wireless Router SSID/Key Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings WPS (Router Button) Connection Privacy Separator/SSID Separator/Network Separation Function...
Page 529: Network Key (Password) Unknown
Network Key (Password) Unknown Use the Wi-Fi Connection Assistant to diagnose and repair network status. Select the link below to download Wi-Fi Connection Assistant and install it. Checking Printer Connection Status Using Wi-Fi Connection Assistant See below for starting up Wi-Fi Connection Assistant •...
Page 530 Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic encryption method. For details, see If WPA/WPA2 Details Screen Appears. Note • This printer supports the following. WPA-PSK (WPA-Personal) WPA2-PSK (WPA2-Personal) WPA3-SAE (WPA3-Personal) • Some printers support IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise). To configure •...
Page 531: Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When you replace a wireless router, redo the network setup for the printer according to the replaced one. Refer to Setup Guide to setup. Note • Wi-Fi Connection Assistant allows you to diagnose and repair the network status. •...
Page 532 If using WPA/WPA2/WPA3 key or a password, make sure encryption key for Check3 computer, network device, and printer matches key set for wireless router. The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer.
Page 533: Printer Settings/Smartphone/Tablet Troubles For Network
Printer Settings/Smartphone/Tablet Troubles for Network Solve Network Troubles with The Printer's Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer's LAN Settings to Defaults Default Network Settings Connecting with Wireless Direct...
Page 534: Solve Network Troubles With The Printer's Diagnostic Functions
Solve Network Troubles with The Printer's Diagnostic Functions • If the printer and wireless router are connected or the printer and computer are connected by • USB cable but you cannot print: Change to Offline (Windows) • In other cases than above: •...
Page 535 Check that security software's firewall is off. Check1 A message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set the security software to always allow access. Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is the firewall setting.
Page 536 If MP Drivers (Printer Driver) are not installed, install them. Check4 (Windows) Install the MP Drivers (Printer Driver). Set Up The printer's Wi-Fi setting is disabled. (You can also check if the Wi-Fi icon does not appear on the printer's screen.) Enable the Wi-Fi setting in the printer's settings screen.
Page 537 Check status of printer and network device (e.g. wireless router) and Check1 your computer/smartphone/tablet. Communication with a wireless router must be tuned to either the 2.4 GHz or 5 GHz frequency band. The network name (SSID) of the 2.4 GHz frequency band and the network name (SSID) of the 5 GHz frequency band cannot be used in combination.
Page 538 If the problem seems to occur suddenly, it may be resolved by updating the wireless router firmware (e.g. update interval of a key, problems of DHCP update interval, etc.). For details, refer to the wireless router's instruction manual. If printer is connected to AirPort Base Station via LAN, make sure Check7 you use alphanumeric characters for network name (SSID).
Page 539 • After you change the location of the printer, check the signal quality. Compare the value of "3-2-2" in the network settings information and place the printer in the location with a higher value. Note • In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items. C-10 No IP address is assigned by the wireless router.
Page 540 Cannot Connect to Printer through Wireless Direct Check power status of printer and other devices (e.g. computer/smartphone/ Check1 tablet). Turn on the printer or devices. If the power is already turned on, cycle the power switch. Check settings of your device (e.g. computer/smartphone/tablet). Check2 Make sure Wi-Fi is enabled on your device.
Page 541 Printing Network Settings Check that printer is not placed too far away from device. Check6 If the distance between the printer and the device is too far, wireless communication becomes poor. Place the printer and the device close to each other. Note •...
Page 542: Checking Network Information Of Printer
Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon Wi-Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below.
Page 543 Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: • 1. Select Command Prompt from Start. 2. Type the ping command and press Enter. The ping command is as follows: ping XXX.XXX.XXX.XXX "XXX.XXX.XXX.XXX"...
Page 544 Checking Network Setting Information To check the printer's network settings information, display it using the operation panel of the printer or print it out. Display on the touch screen. LAN settings Print the network settings. Printing Network Settings...
Page 545: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. • 1. Check that printer is turned on. Load three or more sheets of A4 or Letter-sized plain paper. 3.
Page 546 Network Diagnostics Network diagnostics – Diagnostic Result Diagnostic result XXXXXXXX Result Codes Result codes XXXXXXXX Result Code Details Result code details Solve Network Troubles with The Printer's Diagnostic Functions to check details on the diagnostic result and re- sult codes. Wireless LAN Wireless LAN Enable/Disable...
Page 547 3-2-20 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-21 Stateless Prefix Stateless prefix length Length2 3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-23 Stateless Prefix Stateless prefix length Length3 3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-25 Stateless Prefix Stateless prefix length Length4 3-2-26...
Page 548 3-3-8 TCP/IPv4 TCP/IPv4 Enable 3-3-9 IP Address IP address XXX.XXX.XXX.XXX 3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX 3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX 3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable 3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-3-14 Link Local Prefix Link local prefix length Length 3-3-15 IPsec...
Page 549 XXXX:XXXX:XXXX:XXXX 4-13 Stateless Prefix Stateless prefix length Length2 4-14 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-15 Stateless Prefix Stateless prefix length Length3 4-16 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-17 Stateless Prefix Stateless prefix length Length4 4-18 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX...
Page 550 5-11 LLMNR LLMNR setting Enable/Disable 5-12 SNMP SNMP setting Enable/Disable 5-14 DNS Server Obtain DNS server ad- Auto/Manual dress automatically 5-15 Primary Server Primary server address XXX.XXX.XXX.XXX 5-16 Secondary Server Secondary server ad- XXX.XXX.XXX.XXX dress 5-17 Proxy Server Proxy server setting Enable/Disable 5-18 Proxy Address...
Page 551: Restoring Printer's Lan Settings To Defaults
Restoring Printer's LAN Settings to Defaults Important • Initialization erases all network settings on the printer, making printing/scanning/faxing operation from • a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, refer to Setup Guide and redo setup.
Page 552: Default Network Settings
Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting (WSD) 15 minutes Enable/disable Bonjour Enable Bonjour service name Canon GX4000 series LPR protocol settings Enable RAW protocol Enable LLMNR Enable Wi-Fi DRX settings Enable Wired LAN DRX settings Enable 2.4GHz/5GHz Switch...
Page 553 Wireless Direct Defaults Item Default Network name (SSID) DIRECT-abXX-GX4000series *1 Password YYYYYYYYYY *2 Security method WPA2-PSK (AES) Connection request confirmation Displayed *1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time.
Page 554: Connecting With Wireless Direct
Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) •...
Page 555 3. Select Printer settings. 4. Select LAN settings. 5. Select Wireless Direct. 6. Select Connect to smartphone. 7. To connect with an iPhone/iPad, select iPhone/iPad. To connect with an Android device, select Android device. To connect with a non-iPhone/iPad, select Others. •...
Page 556 Make sure the name on the touch screen is the same as that of your wireless communication device and select Yes. You can print from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store and Google Play.
Page 557 Select Enable/disable Wireless Direct on the menu screen displayed when selecting Wireless Direct and enable Wireless Direct. 5. Select a setting item. Scroll down if necessary. • See settings • The setting values for using the printer with Wireless Direct are displayed. •...
Page 558 Note • To show the password, select Show password. To hide the password, select Hide • password. • Connection request confirmation • Change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to the printer. If you want the printer to display the screen to inform you a Wi-Fi Direct compatible device is connecting to the printer, select ON.
Page 559: Problems While Printing (Scanning) From Smartphone/Tablet
Problems While Printing (Scanning) from Smartphone/Tablet Cannot Print (Scan) from Smartphone/Tablet...
Page 560: Cannot Print (Scan) From Smartphone/Tablet
Cannot Print (Scan) from Smartphone/Tablet If you cannot Print (Scan) from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-Fi Cannot Communicate with Printer while It Is in Wireless Direct Note •...
Page 561 To check the current network settings of the printer, print out the network settings information or use the operation panel to display it. ◦ Display on the touch screen. ◦ LAN settings ◦ Print the network settings. ◦ Printing Network Settings Note •...
Page 562 Cannot Communicate with Printer while It Is in Wireless Direct If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following. Check power status of printer and device (e.g. smartphone/tablet). Check1 Turn on the printer or your device. If the power is already turned on, cycle the power switch.
Page 563 If the distance between the printer and devices is too far, wireless communication becomes poor. Place the printer and devices close to each other. Check that 5 devices are already connected. Check7 Wireless Direct does not allow more than 5 devices to be connected. Note •...
Page 564: Printing Problems
Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Printout (Copy) Results Are Unsatisfactory Change to Offline (Windows)
Page 565: Printer Does Not Print
Printer Does Not Print Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note •...
Page 566 • For Windows: • Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • If multiple printers are registered to your computer, set your printer as default printer to make the one •...
Page 567 If you are trying to print a large data file, it takes a long time to start printing. If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on the Print Options dialog box.
Page 568: Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error
Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Make sure paper is loaded in the specified rear tray, cassette or rear flat tray. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
Page 569 2. Fold one A4 sheet in half and insert it horizontally into the rear tray. Insert the paper so that your hand does not directly touch the part in the center of the rear tray when removing the foreign object. 3.
Page 570 Check9 Rear View for the positions of the transport unit. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 571: Printout (Copy) Results Are Unsatisfactory
• Printing from your computer • Check the settings using the printer driver. Basic Printing Setup • Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY • Check the settings on Canon PRINT Inkjet/SELPHY. Print Photos from Your Smartphone Make sure appropriate print quality is selected (see list above).
Page 572 Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing. If problem is not resolved, click on illustration that corresponds to problem. Check4 Ink Does Not Come Blurry or Fuzzy...
Page 573 Images Incomplete/ Lines Incomplete or Back of Paper Is Uneven Colors Cannot Complete Missing (Windows) Smudged Printing Streaked Colors Printed Barcodes The Print Position Are Not Recognized Shifts Note • Depending on the specifications of the printer you are using, some of the features described (scanner/ •...
Page 574: Ink Does Not Come Out/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks
Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Streaks Colors Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. •...
Page 575 Cleaning the Print Head • From the computer • ◦ For Windows: ◦ Clean the print head ◦ For macOS: ◦ Clean the print head If it still does not improve, go to the next step. Clean the print head again. Step3 After cleaning the print head again, print the nozzle check pattern and check the result.
Page 576 Make sure original is properly loaded on platen or ADF. Check5 When you load the original on the platen, load it with the side to be copied facing down. When you load the original on the ADF, load it with the side to be copied facing up. Loading Originals Is copy source a printed paper by printer? Check6...
Page 577: Printed In Black And White
Printed in Black and White If the ink used by the printer is set to Black only, printouts from a computer etc. will be printed in black and white. To print in color, select (Setup) on HOME screen, select Printer settings > Other printer settings, and set Force ink tank selection to All ink tanks.
Page 578: Lines Are Misaligned/Distorted
Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. • Check paper and print quality settings. Check1 Printout (Copy) Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position.
Page 579: Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl
Make sure you are using the right paper for what you are printing. To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper.
Page 580 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. •...
Page 581 • To prevent staining inside the printer, be sure to set the correct paper size. • Set longer ink drying time. Check10 This allows the printed surface to dry, preventing smudges and scratches. • For Windows: • Set the waiting time using Canon IJ Printer Assistant Tool. Changing the Printer Operation Mode...
Page 582 • For macOS: • Set the waiting time using Remote UI. Opening Remote UI for Maintenance...
Page 583: Images Incomplete/Cannot Complete Printing
Images Incomplete/Cannot Complete Printing If the printing of photos, images, stops in the middle of printing and cannot be printed to the end, check the following items. Select setting not to compress printing data. (Windows) Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved.
Page 584: Lines Incomplete Or Missing (Windows)
Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Are you trying to print a large data file? (Windows) Check2 If you are trying to print a large data file, printing may not be performed properly due to missing print data.
Page 585: Back Of Paper Is Smudged
Back of Paper Is Smudged Check paper and print quality settings. Check1 Printout (Copy) Results Are Unsatisfactory Perform bottom plate cleaning to clean inside of printer. Check2 Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During duplex printing, or too much printing, ink may stain the inside of the printer. •...
Page 586: Uneven Or Streaked Colors
Uneven or Streaked Colors Increase print quality and try printing again. Check1 Increasing the print quality using the operation panel or the printer driver may improve the print result. Perform print head alignment. Check2 Aligning the Print Head Note • For Windows, if the problem is not resolved after performing the print head alignment, perform print head •...
Page 587: Change To Offline (Windows)
Change to Offline (Windows) If the printer cannot communicate with the computer, an error message "Offline" may be displayed when printing. To bring the printer back online, try the following. 1. Check the connection (USB/Wi-Fi/Wired LAN). For USB connection: Make sure that the USB-connected printer is recognized by the computer. For Wi-Fi/Wired LAN connections: Make sure that icon appears on the printer's touch screen.
Page 588 • For Windows 8/Windows 8.1: • From the Control Panel, select View devices and printers or Devices and Printers. Select your printer from Printers, then select See what's printing from the toolbar. Under Printer, make sure that Use Printer Offline is not selected. Confirm that the offline mode has been disabled.
Page 589: Scanning Problems (Windows)
Scanning Problems (Windows) Scanning Problems...
Page 590: Scanning Problems
Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start...
Page 591: Scanner Does Not Work
Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Check for any printererrors. Check 2 For messages, see When Error Occurred. Connect the USB cable to a different USB port on the computer. Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 4...
Page 592: Scangear (Scanner Driver) Does Not Start
ScanGear (Scanner Driver) Does Not Start Make sure MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or our website. Select your scanner or printer on the application's menu. Check 2 Important • If your scanner or printer name is displayed multiple times, select the one that does not include WIA. Note •...
Page 593: Scanning Problems (Macos)
Scanning Problems (macOS) Scanning Problems...
Page 594: Scanning Problems
Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start...
Page 595: Scanner Does Not Work
Scanner Does Not Work Check that your scanner or printer is turned on. Check 1 Check for any printer errors. Check 2 For messages, see When Error Occurred. With network connection, check the connection status and reconnect as Check 3 needed.
Page 596: Scanner Driver Does Not Start
Scanner Driver Does Not Start Make sure the application software supports AirPrint. Check 1 Select your scanner or printer on the application's menu. Check 2 Note • The operation may differ depending on the application. Scan and save images with IJ Scan Utility Lite and open the files in your Check 3 application.
Page 597: Faxing Problems
Faxing Problems Problems Sending Faxes Problems Receiving Faxes/Cannot Print a Fax Telephone Problems Poor Quality Fax Received Fax Is Indistinctly Sent Cannot Set Shared Folder on Computer as Destination Folder...
Page 598: Problems Sending Faxes
Problems Sending Faxes Cannot Send a Fax Errors Often Occur When Send a Fax Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering Numbers...
Page 599: Cannot Send A Fax
Cannot Send a Fax Cannot send a fax to all destinations Cannot send a fax to a specific destination Cannot send a fax to any destination If you cannot send a fax, check the following items. Check that the telephone line is connected correctly. Check1 •...
Page 600 Is document loaded properly? Check6 Remove the document, and then reload it on the platen or in the ADF. Loading Originals Does a printer error occur? Check7 If an error message is displayed on the touch screen, check the cause. For messages, refer to Message Is Displayed.
Page 601: Errors Often Occur When Send A Fax
Errors Often Occur When Send a Fax Check telephone line condition or connection. Check If errors occur frequently when using an Internet telephone, it is possible that they can be reduced by selecting Reduce for Error reduction setting (VoIP) on Advanced fax settings under Fax settings. For details, see Error reduction setting (VoIP).
Page 602: Problems Receiving Faxes/Cannot Print A Fax
Problems Receiving Faxes/Cannot Print a Fax Cannot Print a Fax/"Fax received. Saved in memory." Appears Printer Does Not Switch Automatically Between Voice and Fax Calls Cannot Receive a Fax/Cannot Receive a Color Fax Errors Often Occur When Received a Fax...
Page 603: Cannot Print A Fax/"Fax Received. Saved In Memory." Appears
Cannot Print a Fax/"Fax received. Saved in memory." Appears Is a different size of paper from that specified by Page size in Fax paper Check1 settings loaded? If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not be printed and will be stored in the printer's memory (Memory Reception).
Page 604: Telephone Problems
Telephone Problems Cannot Dial Telephone Disconnects During a Call...
Page 605: Cannot Dial
Cannot Dial Is telephone line cable connected correctly? Check1 Check that the telephone line cable is connected correctly. Connecting Telephone Line Is telephone line type of printer or external device set correctly? Check2 Check the telephone line type setting and change it as necessary. Setting Telephone Line Type...
Page 606: Telephone Disconnects During A Call
Telephone Disconnects During a Call Is telephone line cable or telephone (or a peripheral device such as an external Check telephone, an answering device, or a computer modem) connected correctly? Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an answering device, or a computer modem) are connected correctly.
Page 607: Poor Quality Fax Received
Poor Quality Fax Received Check scan settings of sender's fax device. Check1 Ask the sender to adjust the scan settings of the fax device. Is ECM RX set to OFF? Check2 Select ON for ECM RX in Adv. communication settings in Advanced fax settings under Fax settings. If ECM RX is enabled, the sender's fax device resends the fax after correcting errors automatically.
Page 608: Mechanical Problems
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer's Connection to Network or Devices Wrong Language Appears in LCD...
Page 609: Printer Does Not Turn On
Make sure power plug is securely connected to printer, and then turn on again. Check2 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 610: Printer Turns Off Unexpectedly Or Repeatedly
Printer Turns Off Unexpectedly or Repeatedly If printer is set to turn off automatically after a certain time, disable this setting. Check If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.
Page 611: Usb Connection Problems
USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing (scanning) is slow. •...
Page 612 Check that Enable bidirectional support is selected in Ports sheet of Check3 Printer properties dialog box. (Windows) If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen USB Connection Does Not Work Properly Check following to make sure your system environment supports Hi-Speed Check USB connection.
Page 613: Wrong Language Appears In Lcd
Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Select the HOME button. 2. Select (Setup). Using Touch Screen Note • If User management settings is enabled, the user selection screen is displayed before the HOME screen is displayed.
Page 614: Installation And Download Problems
Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Disable Function to Send Usage Information of Printer...
Page 615: Failed To Mp Drivers (Printer Driver) Installation (Windows)
Select Settings > Apps. For Windows 8.1 / Windows 7: Select Control Panel > Programs and Features. 2. Check if there is "Canon XXX series Driver" or "Canon XXX series Printer Driver" you want to install in list. "XXX" is the model name.
Page 616 Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 617 1. Download the latest MP Drivers (Printer Driver). 2. Turn off printer. 3. Restart computer. After restarting, install the latest MP Drivers (Printer Driver) downloaded in step 1. Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. •...
Page 618: Updating Mp Drivers (Printer Driver) In Network Environment (Windows)
Download the latest MP Drivers (Printer Driver) in advance. Download the latest MP Drivers (Printer Driver) for your model on the download page of the Canon website. After the download is completed, overwrite and install the new version of the MP Drivers (Printer Driver) according to the specified installation procedure.
Page 619: Errors And Messages
Errors and Messages When Error Occurred Message Is Displayed Message for Faxing Is Displayed on Fax Standby Screen...
Page 620: When Error Occurred
When Error Occurred If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message is displayed automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows):...
Page 621 When a Support Code and a Message are displayed on the Printer's Touch Screen: For details on how to resolve errors with Support Codes, see List of Support Codes for Printer Errors. For details on how to resolve errors without Support Codes, see Message Is Displayed.
Page 622: Message Is Displayed
Message Is Displayed This section describes some of the messages. If a message is displayed on the printer's touch screen, see below. Message Is Displayed on Printer's Touch Screen If a message is displayed on the computer, see below. Error Regarding Automatic Duplex Printing Is Displayed Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows)
Page 623 Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The printer may have been unplugged while it was on. Check the error message displayed on the computer and click OK. The printer starts printing. Unplugging the Printer to unplug the printer correctly. Writing Error/Output Error/Communication Error (Windows) If the ON lamp is off, make sure printer is plugged in and turn on.
Page 624 If a device error is shown, see Windows Help to resolve it. Other Error Messages (Windows) If an error message is displayed somewhere other than printer status monitor, Check check the following: • "Could not spool successfully due to insufficient disk space" •...
Page 625: List Of Support Codes For Printer Errors
List of Support Codes for Printer Errors Support codes are displayed on the printer's touch screen and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Codes Displayed on Printer's Touch Screen and Computer Screen •...
Page 626 • 6000 to 6ZZZ • 6000 6005 6006 6500 6503 6700 6701 6800 6801 6830 6831 6832 6833 6900 6901 6902 6910 6920 6921 6930 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 6D01 •...
Page 627: What To Do When Paper Is Jammed
What to Do When Paper Is Jammed If a paper jam occurs during printing (when the support code 1300/1303/1304/1313 is displayed), follow the procedure below. Note • If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Normally.
Page 628 Removing Jammed Paper through Paper Output Slot Are there any foreign objects in the feed slot of the rear tray (C)? Check 4 What to Do If Paper Is Not Fed/Output Normally Is the jammed paper visible in the feed slot of the rear tray (C)? Check 5 Remove any paper other than the jammed paper on the rear tray, and then check if the jammed paper is visible in the feed slot of the rear tray.
Page 629 Removing Jammed Paper through Feed Slot of Cassette If the jammed paper is not visible in the paper output slot or the feed slot. Check 7 Removing Jammed Paper inside Printer Removing Jammed Paper through Feed Slot of Rear Flat Tray 1.
Page 630 Loading Paperboard in Rear Flat Tray and follow the messages displayed on the printer's touch screen. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 631 If you turned off the printer in step 1, all jobs in the print queue are canceled. Redo the printing. Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer.
Page 632 The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam. If the measures above do not solve the problem, a bit of paper may remain in the printer. See Removing Jammed Paper inside Printer.
Page 633: Removing Jammed Paper Inside Printer
Removing Jammed Paper inside Printer Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax is stored in the printer's memory. Make sure that all faxes have been sent and received, press the printer's Stop button to stop printing, and then turn off the printer.
Page 634 When moving the print head holder, hold the print head holder and slide it slowly to the far right or left. 5. Hold jammed paper firmly with both hands. If the paper is rolled up, pull it out and grasp the edges of the paper.
Page 635 6. Slowly pull out jammed paper so as not to tear it. Pull out the paper at an angle of about 45 degrees. 7. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper.
Page 636 9. Plug printer back in and turn printer back on. 10. Load paper. Loading Photo Paper / Plain Paper in Rear Tray Loading Envelopes in Rear Tray Loading Plain Paper in Cassette Note • Make sure you are using suitable paper and loading it correctly. •...
Page 637: Removing Jammed Paper From Rear Side
Removing Jammed Paper from Rear Side Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax is stored in the printer's memory. Make sure that all faxes have been sent and received, press the printer's Stop button to stop printing, and then turn off the printer.
Page 638 6. Hold jammed paper firmly with both hands and pull it out slowly. If the paper is rolled up, pull it out and grasp the edges of the paper. Note • Do not touch the inner parts of the printer. If you are unable to remove the jammed paper, follow the steps below to detach the transport unit and then remove the paper.
Page 639 2. Slowly pull out jammed paper. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 4. If parts (A) are raised, tip them toward you. Important • If you replace the transport unit without lowering parts (A) toward you, it could damage the printer.
Page 640 5. Replace transport unit. Insert the transport unit until it reaches the back of the printer. 7. Attach transport unit cover. Insert the projections of the right side of the transport unit cover into the printer, and then push the left side of the transport unit cover until it is closed completely.
Page 641 • If the 1300 error recurs, check the feed slot of the rear tray again. If a foreign object is in the rear tray, refer to in What to Do If Paper Is Not Fed/Output Normally and take appropriate Check 1 action. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 642 Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
Page 643 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. • There are any foreign objects in the rear tray. What to Do • After loading the paper in the rear tray correctly, follow the messages displayed on the printer's touch •...
Page 644 1003 Cause Possible causes include the following. • There is no paper in the cassette. • Paper is not loaded in the cassette properly. What to Do After loading the paper in the cassette correctly, follow the messages displayed on the printer's touch screen.
Page 645 1200 Cause Scanning unit / cover is open. What to Do Close the scanning unit / cover and wait for a while. Make sure to close the scanning unit / cover after refilling ink or other operations.
Page 646 What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 647 1496 Cause The maintenance cartridge cannot be recognized. The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing the Maintenance Cartridge for details on removing and installing the maintenance cartridge.
Page 648 1723 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Refer to Replacing the Maintenance Cartridge for details on installing the maintenance cartridge.
Page 649 1724 Cause The currently installed maintenance cartridge cannot be used. This printer cannot use maintenance cartridges that have been installed in other printers. What to Do Replace with a new maintenance cartridge. Replacing the Maintenance Cartridge...
Page 650 1725 Cause The maintenance cartridge cannot be recognized. The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing the Maintenance Cartridge for details on removing and installing the maintenance cartridge.
Page 651 1726 Cause The maintenance cartridge is full. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge The condition of the maintenance cartridge when this error is displayed will depend on where and how the printer is used. When this message is displayed, you must replace the maintenance cartridge.
Page 652 1727 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to cancel the error and then prepare a new maintenance cartridge. For details on the maintenance cartridge, see Replacing the Maintenance Cartridge.
Page 653: Cassette Is Not Installed (1876)
Cassette Is Not Installed (1876) Cause Possible causes include the following. • The cassette is not installed. • The cassette is not pushed all the way into the printer. What to Do After loading the paper in the cassette and installing the cassette in the printer, and then follow the messages displayed on the printer's touch screen.
Page 654 2110 Cause An incompatible print setting combination has been specified for the paper loaded in the cassette. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the cassette and retry printing/copying, follow the steps below.
Page 655 4. Check paper information (paper size and media type). The paper information is used to specify the print settings in step 5. Check the paper information (paper size and media type) and select Yes. 5. Specify paper information (paper size and media type). •...
Page 656 2. Specify paper information (paper size and media type) that you checked in step Note • For the proper combination of paper size and media type, see below. • Paper Settings on the Printer Driver and the Printer (Paper Size) Paper Settings on the Printer Driver and the Printer (Media Type) 6.
Page 657 3. Load paper specified in print settings into cassette. 4. Register paper information (paper size and media type) in printer. Select Change and register the paper information (paper size and media type) of the paper loaded in the cassette to the printer correctly. Print without changing paper and print settings For example, to continue printing/copying with a mismatch between the paper loaded in the cassette and the paper information registered in the printer, follow the steps below.
Page 658 Important • The printed result may not be the intended color or size. 1. Select Next. 2. Select Print with the loaded paper.. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2110 error To disable the function to detect paper setting mismatch, follow the steps below.
Page 659 2. Select Feed settings. 3. Select Detect paper setting mismatch. 4. Select Disable.
Page 660 2113 Cause The print settings specified at the start of printing/copying are not suitable for either the paper loaded in the rear tray or the paper loaded in the cassette. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the printer and retry printing/copying, follow the steps below.
Page 661 • When using paper from the cassette: • 4. Check paper information (paper size and media type). The paper information is used to specify the print settings in step 5. • When using paper from the rear tray: • Check the paper information (paper size and media type) and select Yes.
Page 662 • When using paper from the cassette: • Check the paper information (paper size and media type) and select Yes. 5. Specify paper information (paper size and media type). • When copying: • 1. Select Settings. 2. Specify paper information (paper size and media type) that you checked in step...
Page 663 Note • For the proper combination of paper size and media type, see below. • Paper Settings on the Printer Driver and the Printer (Paper Size) Paper Settings on the Printer Driver and the Printer (Media Type) 6. Press printer's Color button or Black button. Other Measures Load paper specified in print settings To replace the paper in the rear tray / cassette with paper suitable for the print settings and continue...
Page 664 3. Load paper specified in print settings into rear tray / cassette. • When changing the paper in the rear tray: • • When changing the paper in the cassette: • 4. Register paper information (paper size and media type) in printer. •...
Page 665 • When the paper in the cassette is changed: • Select Change and register the paper information (paper size and media type) of the paper loaded in the cassette to the printer correctly. Print without changing paper and print settings For example, to continue printing/copying with a mismatch between the paper loaded in the rear tray and the paper information registered in the printer, follow the steps below.
Page 666 Disable notifications for 2113 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select (Setup) on printer's HOME screen. 2. Select Feed settings. 3. Select Detect paper setting mismatch.
Page 667 4. Select Disable.
Page 668 2114 Cause An incompatible print setting combination has been specified for the paper loaded in the rear tray. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the rear tray and retry printing/copying, follow the steps below.
Page 669 4. Check paper information (paper size and media type). The paper information is used to specify the print settings in step 5. Check the paper information (paper size and media type) and select Yes. 5. Specify paper information (paper size and media type). •...
Page 670 2. Specify paper information (paper size and media type) that you checked in step Note • For the proper combination of paper size and media type, see below. • Paper Settings on the Printer Driver and the Printer (Paper Size) Paper Settings on the Printer Driver and the Printer (Media Type) 6.
Page 671 3. Load paper specified in print settings into rear tray. 4. Register paper information (paper size and media type) in printer. Select Change and register the paper information (paper size and media type) of the paper loaded in the rear tray to the printer correctly. Print without changing paper and print settings For example, to continue printing/copying with a mismatch between the paper loaded in the rear tray and the paper information registered in the printer, follow the steps below.
Page 672 Important • The printed result may not be the intended color or size. 1. Select Next. 2. Select Print with the loaded paper.. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2114 error To disable the function to detect paper setting mismatch, follow the steps below.
Page 673 2. Select Feed settings. 3. Select Detect paper setting mismatch. 4. Select Disable.
Page 674 An internal part will need replacing soon. What to Do Select OK on the printer's touch screen to cancel the error. You cannot replace the internal parts of the printer yourself. Contact your nearest Canon service center to request a repair as soon as possible. Important •...
Page 675 3252 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to clear the error message.
Page 676 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing.
Page 677 If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important •...
Page 678 2. Wait about 10 minutes and then plug in printer again and turn it back on. 3. Perform Replace Ink in Print Head. Replace Ink in Print Head If the error recurs after taking the above actions, contact your nearest Canon service center to request a repair. Important •...
Page 679 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

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