Epson EH-LS12000B User Manual
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Summary of Contents for Epson EH-LS12000B

  • Page 1 User's Guide...
  • Page 2: Table Of Contents

    Contents Notations Used in This Guide Connecting to an eARC/ARC Compatible AV System or External Speakers ..23 Connecting to a Trigger Out Port..................23 Wired Network Connection............. 24 Using the Manual to Search for Information ........6 Connecting to a Wired Network....................24 Searching by Keyword ........................
  • Page 3 Contents Adjusting the Menu Settings Changing the Color Mode ......................47 Available Color Modes......................... 47 Adjusting the Image Quality............49 Using the Projector's Menus ............72 Adjusting the Sharpness......................49 Using the Displayed Keyboard ............74 Setting Frame Interpolation...................... 50 Available Text Using the Displayed Keyboard ..............
  • Page 4 Contents Appendix Cleaning the Air Filters and Intake Vents ................95 Replacing the Air Filter........................ 97 Adjusting the Color Convergence (Panel Alignment) ....100 Optional Accessories and Replacement Parts......120 Mounts ............................120 Updating the Firmware ..............102 External Devices .......................... 120 Updating Firmware Using a USB Storage Device............
  • Page 5: Notations Used In This Guide

    Notations Used in This Guide Safety Symbols The projector and its manuals use graphical symbols and labels to indicate content that tells you how to use the projector safely. Read and carefully follow the instructions that are marked with these symbols and labels to avoid injury to persons or damage to property. This symbol indicates information that, if ignored, could possibly result in personal injury or even death.
  • Page 6: Using The Manual To Search For Information

    Using the Manual to Search for Information The PDF manual allows you to search for information you are looking for by • Mac OS: Hold down the command key, and then press ←. keyword, or jump directly to specific sections using the bookmarks. You can also print only the pages you need.
  • Page 7: Getting The Latest Version Of The Documents

    Getting the Latest Version of the Documents You can get the latest version of the manuals and specifications on the Epson Web site. Visit epson.sn, and enter your model name.
  • Page 8: Introduction To Your Projector

    Introduction to Your Projector See these sections to learn more about your projector. g g Related Links • "Projector Parts and Functions"...
  • Page 9: Projector Parts And Functions

    Projector Parts and Functions The following sections explain the projector parts and their functions. Name Function All of the features in this guide are explained using illustrations of Air exhaust vent Exhaust vent for air used to cool the projector EH‑LS12000B unless otherwise mentioned.
  • Page 10: Projector Parts - Rear

    Projector Parts and Functions Projector Parts - Rear Projector Parts - Base Name Function Control panel Operates the projector. Interface ports Connects cables for external devices. Power inlet Connects the power cord to the projector. Cable holder Pass a commercially available cable tie through here to secure cables.
  • Page 11: Projector Parts - Interface Ports

    Projector Parts and Functions Name Function Name Function Screw holes for cable Screw holes to fix the cable cover in place. Opt.HDMI (300mA) Connects the power supply port for the optical HDMI cover port cable. However, connection for all the devices is not guaranteed.
  • Page 12: Projector Parts - Remote Control

    Projector Parts and Functions Name Function Projector Parts - Remote Control [Menu] button ( Displays and closes the projector's menu. [Lens] button Adjusts the focus, size, and position of the projected image. Arrow buttons Selects menu items while displaying the projector's menu or help.
  • Page 13 Projector Parts and Functions Name Function Name Function [Standby] button Turns the projector off. [Aspect] button Displays the Aspect screen. [HDMI1]/[HDMI2] Switches the image source between the HDMI1 and [Blank] button Temporarily stops projection. To turn the image back button HDMI2 (eARC/ARC) ports.
  • Page 14: Setting Up The Projector

    Setting Up the Projector Follow the instructions in these sections to set up your projector. g g Related Links • "Projector Placement" p.15 • "Installing the Safety Wire" p.18 • "Projector Connections" p.21 • "Wired Network Connection" p.24 • "Attaching and Removing the Cable Cover" p.26 •...
  • Page 15: Projector Placement

    • Failure to install the ceiling mount and projector may cause the projector to fall. After installing the specific Epson mount that supports your projector, make sure you secure the mount to all of the projector's ceiling mount fixing points.
  • Page 16: Notes On Transporting

    • When installing the projector in a high position, take measures to prevent falling by using wires to ensure safety in an emergency, such as an earthquake, and to Epson shall not be liable for any damages incurred during prevent accidents. If it is not installed correctly, it could fall causing an accident transportation.
  • Page 17: Projection Distance

    Projector Placement Front Ceiling/Rear Ceiling See the Appendix for details about how far to place the projector from the screen based on the size of the projected image. Select the correct Projection option in the projector's Installation menu according to the installation method being used. If necessary, turn on the Inv Direction Button setting in the projector's Operation menu.
  • Page 18: Installing The Safety Wire

    Warning Be sure to use the safety wire provided with the Epson ceiling mount. The safety wire is available as an optional Safety Wire Set ELPWR01. g g Related Links • "When Using the Ceiling Mount ELPMB22"...
  • Page 19: When Using The Ceiling Mount Elpmb30

    Installing the Safety Wire Loop the safety wire through the carabiner on the ceiling mount, and When Using the Ceiling Mount ELPMB30 attach both ends to the carabiner on the projector. You can attach a safety wire to your projector for increased safety as shown. Before you start, make sure you have firmly installed the projector plate for the ELPMB30 ceiling mount on the projector and have the following items that are included in the safety wire set:...
  • Page 20 Installing the Safety Wire Loop the safety wire through the hole in the ceiling mount, and then attach both ends to the carabiner. Tighten the carabiner lock. g g Related Links • "Getting the Latest Version of the Documents"...
  • Page 21: Projector Connections

    Projector Connections See these sections to connect the projector to a variety of projection sources. • If the port on the device you connect has an unusual shape, use the cable supplied with the device or an optional cable to connect to the projector.
  • Page 22: Connecting To A Computer For Hdmi Video

    Projector Connections Connecting to a Computer for HDMI Video The connection method and operating environment for the streaming media player vary depending on the model you are using. For details, see the documentation supplied with your streaming media player; If your computer has an HDMI port, you can connect it to the projector using otherwise, it may not operate properly.
  • Page 23: Connecting To An Earc/Arc Compatible Av System Or External Speakers

    Projector Connections Make any necessary settings on the connected AV system. See your g g Related Links device's documentation for more information. • "Connecting to an eARC/ARC Compatible AV System or External Speakers" p.23 • "Connecting to a Trigger Out Port" p.23 g g Related Links •...
  • Page 24: Wired Network Connection

    Wired Network Connection You can monitor and control your projector, over a network. Make sure you already connected the projector to your wired network using the LAN port. To perform these operations, connect the projector to your network, and then set up your projector and computer.
  • Page 25 Wired Network Connection Select the Wired LAN menu and press [Enter]. Assign the IP settings for your network as necessary. • If your network assigns addresses automatically, select IP Settings to set the DHCP setting to On. • If you must set addresses manually, select IP Settings to set the DHCP setting to Off, and then enter the projector's IP Address, Subnet Mask, and Gateway Address as necessary.
  • Page 26: Attaching And Removing The Cable Cover

    Attaching and Removing the Cable Cover You can attach the cable cover that came with your projector to hide the Place the cable cover on the projector as shown, guiding the cables attached cables from view (EH‑LS12000B). through the notch on the base of the cable cover. Turn the projector upside down.
  • Page 27 Attaching and Removing the Cable Cover Tighten the cable cover screws. To remove the cover, loosen the cover screws and pull the cover off of the projector.
  • Page 28: Installing Batteries In The Remote Control

    Installing Batteries in the Remote Control The remote control uses the two AA batteries that came with the projector. Insert the batteries with the + and – ends facing as shown. Attention Make sure you read the Safety Instructions before handling the batteries. Replace the batteries as soon as they run out.
  • Page 29: Remote Control Operation

    Installing Batteries in the Remote Control g g Related Links • "Remote Control Operation" p.29 Remote Control Operation The remote control lets you control the projector from almost anywhere in the room. Make sure that you aim the remote control at the projector's receivers within the distance and angles listed here.
  • Page 30: Using Basic Projector Features

    Using Basic Projector Features Follow the instructions in these sections to use your projector's basic features. g g Related Links • "Turning On the Projector" p.31 • "Turning Off the Projector" p.32 • "Displaying a Test Pattern" p.33 • "Projection Modes" p.34 •...
  • Page 31: Turning On The Projector

    Turning On the Projector Turn on the computer or video equipment you want to use after you turn on • When you turn on the projector for the first time, the initial the projector. setup wizard is displayed. Make the focus, projection direction, and language settings using the arrow and [Enter] buttons on Connect the power cord to the projector's power inlet and plug it into the control panel or remote control.
  • Page 32: Turning Off The Projector

    Turning Off the Projector Turn off the projector after use. • Turn off this product when it is not in use to prolong the life of the projector. Light source life varies depending on the mode selected, environmental conditions, and usage. Brightness decreases over time. Press the power button on the projector or the [Standby] button on the remote control.
  • Page 33: Displaying A Test Pattern

    Displaying a Test Pattern You can display a test pattern to adjust the projected image. • Color Isolation: R lets you display the red component of the projected image. Some settings may not be available while displaying a test pattern. To •...
  • Page 34: Projection Modes

    Projection Modes Depending on how you positioned the projector, you may need to change the Select the Installation menu and press [Enter]. projection mode so your images project correctly. • Front (default setting) lets you project from a table in front of the screen. •...
  • Page 35: Adjusting The Image Position Using Lens Shift

    Adjusting the Image Position Using Lens Shift If you cannot install the projector directly in front of the screen, you can Maximum horizontal range (H × 47%) adjust the position of the projected image using the lens shift feature. Maximum vertical range (V × 96%) ½...
  • Page 36: Adjusting The Projector's Tilt

    Adjusting the Projector's Tilt If the projected image is tilted horizontally (the left and right sides of the projected image are at different heights) when the projector is setup on a table or other flat surface, adjust the front feet so that both sides are level with each other.
  • Page 37: Image Shape

    Image Shape You can project an even, rectangular image by placing the projector directly Select the Installation menu and press [Enter]. in front of the center of the screen and keeping it level. If you place the projector at an angle to the screen, or tilt it up or down, or off to the side, you may need to correct the image shape.
  • Page 38: Correcting The Image Shape With Quick Corner

    Image Shape Use the arrow buttons on the projector or the remote control to select Correcting the Image Shape with Quick Corner between vertical and horizontal keystone correction and to adjust the image shape as necessary. You can use the projector's Quick Corner setting to correct the shape and size •...
  • Page 39 Image Shape Select the Installation menu and press [Enter]. Use the arrow buttons to select the area of the image you want to adjust. Then press [Enter]. Select Geometry Correction and press [Enter]. To reset the Quick Corner corrections, hold down [Esc] for You see the Geometry Correction screen.
  • Page 40: Correcting Image Shape With Point Correction

    Image Shape you to move intersection points on the grid as necessary to correct distortion If you see this screen, you cannot adjust the shape any further in (EH‑LS12000B). the direction indicated by the gray triangle. Turn on the projector and display an image. Press the [Menu] button on the control panel or remote control.
  • Page 41 Image Shape You see the Geometry Correction screen. Use the arrow buttons to move to the point you want to correct, then press [Enter]. Select Point Correction and press [Enter]. Then select Yes and press [Enter] if necessary. Select Point Correction and press [Enter]. Use the arrow buttons to correct distortion as necessary.
  • Page 42: Resizing The Image With The Zoom Feature

    Resizing the Image with the Zoom Feature You can adjust the size of the projected image using the zoom feature. Turn on the projector and display an image. Press the [Lens] button on the control panel or remote control. Press the [Lens] button repeatedly until Adjust Zoom is displayed on the screen.
  • Page 43: Focusing The Image With The Lens Button

    Focusing the Image with the Lens Button You can adjust the sharpness of the projected image using the focus feature. Turn on the projector and display an image. Press the [Lens] button on the control panel or remote control. Press the [Lens] button repeatedly until Adjust Focus is displayed on the screen.
  • Page 44: Selecting An Image Source

    Selecting an Image Source When multiple image sources are connected to the projector, such as a computer and DVD player, you can switch from one image source to the other. Make sure the connected image source you want to use is turned on. For video image sources, insert a DVD or other video media and press play.
  • Page 45: Image Aspect Ratio

    Image Aspect Ratio The projector can display images in different width-to-height ratios called A list of the available aspect ratios appears. aspect ratios. Normally, the input signal from your video source determines the image's aspect ratio. However, you can change the aspect ratio for certain images to fit your screen.
  • Page 46 Image Aspect Ratio • Note that using the aspect ratio function of the projector to reduce, enlarge, or split the projected image for commercial purposes or for public viewing may infringe upon the rights of the copyright holder of that image based on copyright law. Aspect mode Description Auto...
  • Page 47: Color Mode

    Color Mode The projector offers different color modes to provide optimum brightness, A list of available Color Modes appears. contrast, and color for a variety of viewing environments and image types. You can select the mode designed to match your image and environment, or experiment with the available modes.
  • Page 48 Color Mode Color mode Description Cinema Best for enjoying content such as movies in a dark environment. Natural Best for adjusting the image color.
  • Page 49: Adjusting The Image Quality

    Adjusting the Image Quality You can fine-tune various aspects of the quality of your projected images. Select the Image menu and press [Enter]. g g Related Links • "Adjusting the Sharpness" p.49 • "Setting Frame Interpolation" p.50 • "Adjusting the Light Source Brightness" p.51 •...
  • Page 50: Setting Frame Interpolation

    Adjusting the Image Quality Press the left or right arrow button to adjust the sharpness of image. Turn on the projector and switch to the image source you want to use. Press the [Frame Int] button on the remote control. Higher values make the image sharper and lower values make the image softer.
  • Page 51: Adjusting The Light Source Brightness

    Adjusting the Image Quality Adjusting the Light Source Brightness Turning On Automatic Luminance Adjustment You can adjust the brightness of your projector's light source. You can turn on Dynamic Contrast to automatically optimize the image luminance. This improves the image contrast based on the brightness of the content you project.
  • Page 52: Adjusting The Image Resolution

    Adjusting the Image Quality • High Speed to adjust brightness as soon as the scene changes. Select Image Preset Mode and press [Enter]. Press [Menu] or [Esc] to exit the menus. Adjusting the Image Resolution You can adjust the resolution of the image to reproduce a clear image with an emphatic texture and material feel.
  • Page 53 Adjusting the Image Quality • Noise Reduction • MPEG Noise Reduction • Super-resolution • Auto Contrast Enhancement Adjust each setting in the projector's Image menu individually as necessary. • To reduce flickering in images, adjust the Noise Reduction setting. • To reduce the noise or artifacts seen in MPEG video, adjust the MPEG Noise Reduction setting.
  • Page 54: Adjusting The Image Color

    Adjusting the Image Color You can fine-tune various aspects of how colors are displayed in your Select the Image menu and press [Enter]. projected images. g g Related Links • "Adjusting the Color Temperature" p.54 • "Adjusting the RGB Offset and Gain" p.55 •...
  • Page 55: Adjusting The Rgb Offset And Gain

    Adjusting the Image Color Press [Menu] or [Esc] to exit the menus. Do the following as necessary for each R (red), G (green), and B (blue): • To adjust the brightness of dark areas, adjust the Offset setting. • To adjust the brightness of bright areas, adjust the Gain setting. Adjusting the RGB Offset and Gain You can adjust the brightness of dark and bright areas by adjusting the Offset and Gain settings for individual image colors.
  • Page 56 Adjusting the Image Color Select and adjust the correction value. To optimize the color tone according to the scene, and to obtain a more vivid image, correct the image by adjusting the Scene Adaptive Gamma setting. Turn on the projector and switch to the image source you want to use. Press the [Menu] button on the control panel or remote control.
  • Page 57: Adjusting The Hue, Saturation, And Brightness

    Adjusting the Image Color Press the left or right arrow buttons to select the color tone you want to Press the [RGBCMY] button on the remote control. adjust on the gamma adjustment graph. Then press the up or down arrow button to adjust the value and press [Enter]. Select the color to adjust, and press [Enter].
  • Page 58 Adjusting the Image Color • To adjust the overall color brightness of the color, adjust the Brightness setting. Press [Menu] or [Esc] to exit the menus. You can also set the RGBCMY setting in the projector's Image menu.
  • Page 59: Adjusting Projector Features

    Adjusting Projector Features Follow the instructions in these sections to use your projector's adjustment features. g g Related Links • "HDMI Link Features" p.60 • "Shutting Off the Image Temporarily" p.62 • "Saving Settings to Memory and Using Saved Settings" p.63 •...
  • Page 60: Hdmi Link Features

    HDMI Link Features When an audio/video source that meets the HDMI CEC standard is Press the [HDMI Link] button on the remote control. connected to the projector's HDMI port, you can use the projector's remote control to control certain features of the linked device. Example: Projector, audio/video system, and multi-media players connection •...
  • Page 61 HDMI Link Features • Select PJ -> Device or Bidirectional to turn the linked device on when the projector is turned on. • Select Device -> PJ or Bidirectional to turn the projector on when the linked device is turned on. •...
  • Page 62: Shutting Off The Image Temporarily

    Shutting Off the Image Temporarily You can temporarily turn off the projected image. Press the [Blank] button on the remote control to temporarily stop projection. To turn the image back on, press the [Blank] button again. Any video action continues to run, however, so you cannot resume projection at the point that you stopped it.
  • Page 63: Saving Settings To Memory And Using Saved Settings

    Saving Settings to Memory and Using Saved Settings You can save customized settings and then select the saved settings whenever Select one of the following options: you want to use them. • Image lets you save your current settings for the projected image to the projector's memory (10 memories with different names are Turn on the projector and display an image.
  • Page 64 Saving Settings to Memory and Using Saved Settings • Reset lets you reset the name and settings of a saved memory. Press [Menu] or [Esc] to exit the menus. g g Related Links • "Image Quality Settings - Image Menu" p.75 •...
  • Page 65: Using Advanced Image Adjustment Features

    Using Advanced Image Adjustment Features Follow the instructions in these sections to use your projector's advanced Select Color Uniformity and press [Enter]. image adjustments. Select Color Uniformity again and press [Enter]. g g Related Links • "Adjusting the Color Tone (Color Uniformity)" p.65 Adjusting the Color Tone (Color Uniformity) You can use the Color Uniformity feature to manually adjust the color tone...
  • Page 66 Using Advanced Image Adjustment Features There are eleven adjustment levels, from white to gray to black. The adjustment screen changes each time you press [Enter]. You can adjust each level individually. Select Start Adjustments and press [Enter]. Press [Esc] to return to the area selection screen. Select the area of the image you want to adjust and press [Enter].
  • Page 67: Projector Security Features

    Projector Security Features You can secure your projector to deter theft or prevent unintended use by Press the [Menu] button, select the Management menu, and press setting up the following security features: [Enter]. • Lens lock security to disable zoom, focus, and lens shift operations by locking the [Lens] button.
  • Page 68: Unlocking The Projector's Buttons

    Projector Security Features Use the security slot on the projector to attach a Kensington Microsaver You can use the remote control to control the projector even Security system. when the buttons on the projector are locked. For more details on the Microsaver Security System, visit the •...
  • Page 69: Monitoring And Controlling The Projector

    Monitoring and Controlling the Projector Follow the instructions in these sections to monitor and control the projector over a network. g g Related Links • "PJLink Support" p.70...
  • Page 70: Pjlink Support

    • Input ports and corresponding input source number Input port name Input source number HDMI1 HDMI2 • Manufacturer name displayed for "Manufacture name information query" EPSON • Model name displayed for "Product name information query" • EPSON LS12000B • EPSON LS11000W...
  • Page 71: Adjusting The Menu Settings

    Adjusting the Menu Settings Follow the instructions in these sections to access the projector menu system and change projector settings. g g Related Links • "Using the Projector's Menus" p.72 • "Using the Displayed Keyboard" p.74 • "Image Quality Settings - Image Menu" p.75 •...
  • Page 72: Using The Projector's Menus

    Using the Projector's Menus You can use the projector's menus to adjust the settings that control how your The projector's menu screens are displayed in black by default. projector works. The projector displays the menus on the screen. All of the instructions in this guide are explained using white screens unless otherwise mentioned.
  • Page 73 Using the Projector's Menus arrow indicates that the menu contains sub items. When you turn on a menu setting or select a specific value for it, the menu system displays the sub items.
  • Page 74: Using The Displayed Keyboard

    Using the Displayed Keyboard You can use the displayed keyboard to enter numbers and characters. Text type Details Numbers 0123456789 Use the arrow buttons on the control panel or remote control to Alphabet ABCDEFGHIJKLMNOPQRSTUVWXY highlight the number or character you want to enter and press the [Enter] button.
  • Page 75: Image Quality Settings - Image Menu

    Image Quality Settings - Image Menu Settings on the Image menu let you adjust the quality of your image. The Setting Options Description available settings depend on the currently selected color mode and input Sharpness Standard Adjusts the sharpness or softness of source.
  • Page 76 Image Quality Settings - Image Menu Setting Options Description Setting Options Description Deinterlacing Sets whether or not to convert Gamma -2 to 2 Adjusts the coloring by selecting one of interlaced-to-progressive signals for the gamma correction values, or referring Video Custom certain video image types.
  • Page 77: Input Signal Settings - Signal I/O Menu

    Input Signal Settings - Signal I/O Menu Normally the projector automatically detects and optimizes the input signal Setting Options Description settings. If you need to customize the settings, you can use the Signal I/O Overscan Auto Changes the projected image ratio to menu.
  • Page 78 Input Signal Settings - Signal I/O Menu Setting Options Description Setting Options Description Image Processing Fine Improves the response speed for images HDMI Link Device Lists the devices connected to the HDMI projected at high speed. Connections ports. Fast This setting is only displayed when •...
  • Page 79: Projector Installation Settings - Installation Menu

    Projector Installation Settings - Installation Menu Settings on the Installation menu help you set up your projector in your Setting Options Description installation environment. Geometry H/V-Keystone Manually corrects horizontal and vertical Correction sides. (EH‑LS12000B) • V-Keystone: lets you manually correct vertical side.
  • Page 80: Projector Display Settings - Display Menu

    Projector Display Settings - Display Menu Settings on the Display menu let you customize various projector display Setting Options Description features. Standby Set to On to display a confirmation Confirmation screen before turning off the projector. Panel Alignment Set to On to correct color misalignment in the projected image.
  • Page 81: Projector Feature Settings - Operation Menu

    Projector Feature Settings - Operation Menu Settings on the Operation menu let you customize various projector features. Setting Options Description Trigger Out Outputs a DC 12V signal at 200 mA (EH‑LS12000B) maximum from the 3.5 mm mini-jack Power Trigger Out port whenever the projector Anamorphic Wide is turned on.
  • Page 82: Projector Administration Settings - Management Menu

    Projector Administration Settings - Management Menu Settings on the Management menu let you customize various projector Setting Options Description administrative features. Control Panel Lock Full Lock Controls projector button locking to secure the projector: Except for Power • Full Lock: locks all buttons. •...
  • Page 83 Projector Administration Settings - Management Menu Setting Options Description Reset Management — Resets all adjustment values on the Management menu to their default Settings settings, except for the following: • Language g g Related Links • "Copying Menu Settings Between Projectors (Batch Setup)" p.88 •...
  • Page 84: Projector Network Settings - Network Menu

    Projector Network Settings - Network Menu Settings on the Network menu let you view network information and set up Network Menu - Network Settings Menu the projector for controlling over a network. Settings on the Network Settings menu let you select the basic network settings.
  • Page 85: Network Menu - Projector Control Menu

    Projector Network Settings - Network Menu Setting Options Description Setting Options Description IP Settings DHCP Set DHCP to On if your network assigns Notified IP Address Various IP Enter the IP address to receive the addresses automatically; set to Off to addresses projector's operating status when the IP Address...
  • Page 86: Image Quality Memory Settings - Memory Menu

    Image Quality Memory Settings - Memory Menu Settings on the Memory menu let you save and load projector settings in the Setting Options Description projector's memory. Erase Memory Deletes the saved lens position entry. Reset Resets all saved lens position entries. Reset Memory —...
  • Page 87: Projector Initial Settings And Reset Options - Initial/All Settings Menu

    Projector Initial Settings and Reset Options - Initial/All Settings Menu Settings on the Initial/All Settings menu let you reset certain projector Reset All options settings to their default values and place the projector in firmware update When you select Reset All, you see the following screen. mode so you can update the firmware.
  • Page 88: Copying Menu Settings Between Projectors (Batch Setup)

    If the power cord or USB flash drive is Caution disconnected, the projector may not start correctly. Epson takes no responsibility for batch setup failures and associated repair costs due to power outages, communication errors, or other problems that may cause Remove the USB flash drive.
  • Page 89: Transferring Settings From A Computer

    Copying Menu Settings Between Projectors (Batch Setup) Connect the USB flash drive containing the saved batch setup file to the Hold down the [Esc] button on the remote control or the control panel projector's USB-A port. and connect the power cord to the projector. Hold down the [Menu] button on the remote control or the control When all of the projector's indicators turn on, release the [Esc] button.
  • Page 90: Batch Setup Error Notification

    Do not copy any files or folders other than the batch setup file to Stop using the projector, remove the power plug from • Status: Blue - flashing the removable disk. the electrical outlet. Contact Epson for help. fast • Laser: Orange - flashing fast Eject the USB device (Windows) or drag the removable disk icon to the •...
  • Page 91: Maintaining The Projector

    Maintaining the Projector Follow the instructions in these sections to maintain your projector. g g Related Links • "Projector Maintenance" p.92 • "Cleaning the Lens" p.93 • "Cleaning the Projector Case" p.94 • "Air Filter and Vent Maintenance" p.95 • "Adjusting the Color Convergence (Panel Alignment)" p.100 •...
  • Page 92: Projector Maintenance

    The only parts you should replace are the air filter and remote control batteries. If any other part needs replacing, contact Epson or an authorized Epson servicer. Warning Before cleaning any part of the projector, turn it off and unplug the power cord.
  • Page 93: Cleaning The Lens

    Cleaning the Lens Clean the projector's lens periodically, or whenever you notice dust or smudges on the surface. • To remove dust or smudges, gently wipe the lens with clean and dry lens- cleaning paper. • If the lens is dusty, blow off dust using a blower, and then wipe the lens. Warning •...
  • Page 94: Cleaning The Projector Case

    Cleaning the Projector Case Before cleaning the projector case, turn off the projector and unplug the power cord. • To remove dust or dirt, use a soft, dry, lint-free cloth. • To remove stubborn dirt, use a soft cloth moistened with water and mild soap.
  • Page 95: Air Filter And Vent Maintenance

    0.04 to 0.2 mg/m3.) Attention If regular maintenance is not performed, your Epson projector will notify you when the temperature inside the projector has reached a high level. Do not wait until this warning appears to maintain your projector filter as prolonged exposure to high temperatures may reduce the life of your projector.
  • Page 96 Air Filter and Vent Maintenance Open the stopper. Tap each side of the air filter 4 to 5 times to shake off any excess dust. Pull the air filter out of the projector. Attention Do not use excessive force when tapping the air filter, or it may crack and become unusable.
  • Page 97: Replacing The Air Filter

    Air Filter and Vent Maintenance Close the air filter cover and tighten the screws. Attention • Do not rinse the air filter in water, or use any detergent or solvent to clean it. • Do not use canned air. The gases may leave a flammable residue or push dust and debris into the projector's optics or other sensitive areas.
  • Page 98 Air Filter and Vent Maintenance Loosen the screws and remove the air filter cover. Pull the air filter out of the projector. Dispose of used air filters according to local regulations. • Filter frame: Polypropylene • Filter: Polypropylene Open the stopper. Place the new air filter in the projector as shown.
  • Page 99 Air Filter and Vent Maintenance Close the stopper until it clicks into place. Close the air filter cover and tighten the screws.
  • Page 100: Adjusting The Color Convergence (Panel Alignment)

    Adjusting the Color Convergence (Panel Alignment) You can use the Panel Alignment feature to manually adjust the color Select Panel Alignment and set it to On. convergence (the alignment of the red and blue colors) in the projected image. You can adjust the pixels horizontally and vertically in increments of 0.125 pixels within a range of ±...
  • Page 101 Adjusting the Color Convergence (Panel Alignment) Select one of the following options: • Select Shift the whole panel to adjust the entire panel at the same time and go to the next step. • Select Adjust the four corners to adjust the corners of the panel one at a time and go to step 10.
  • Page 102: Updating The Firmware

    Download the projector firmware file from the Epson Web site. Copy the downloaded firmware file to the root folder (highest folder in the hierarchy) of the USB storage device.
  • Page 103: Updating Firmware Using A Computer And Usb Cable

    • Windows 10 (32- and 64-bit) • macOS 10.13.x (64-bit) • macOS 10.14.x (64-bit) • macOS 10.15.x (64-bit) Download the projector firmware file from the Epson Web site. Select Firmware Update and press [Enter]. Select Yes to start the firmware update.
  • Page 104 If the indicators continue to flash even after reconnecting the power cord, remove the power plug from the electrical outlet and contact Epson. All of the projector's indicators turn on and the projector enters • If no operations are performed for 20 minutes in update mode, the firmware update mode.
  • Page 105: Solving Problems

    Solving Problems Check the solutions in these sections if you have any problems using the projector. g g Related Links • "Projection Problems" p.106 • "Projector Indicator Status" p.107 • "Viewing the Status Display" p.109 • "Solving Projector Power-On or Power-Off Problems" p.111 •...
  • Page 106: Projection Problems

    If this does not solve the problem, check the following: • The indicators on the projector may indicate the problem. • The solutions in this manual can help you solve many problems. If none of these solutions help, contact Epson for technical support.
  • Page 107: Projector Indicator Status

    • If the indicators display a pattern not listed in the table below, turn Status: Lit blue the projector off, unplug it, and contact Epson for help. Laser: Off • When the Indicators setting is set to Off in the projector's...
  • Page 108: Projector Indicator Status

    • If the problem persists, unplug the projector and contact Epson for help. Power: Flashing blue Laser warning. Status: Indicator status Turn the projector off, unplug it, and contact Epson for varies help. Laser: Flashing orange Temp: Indicator status varies Power: Off Laser has a problem.
  • Page 109: Viewing The Status Display

    Viewing the Status Display You can monitor the projector's status and view error information from the Projector Status Display Messages status display. Categories on the status display let you view information about the projector Turn on the projector. and its operation. See the Supplemental Guide for Display Status Menu for details.
  • Page 110: Viewing The Status Display

    Viewing the Status Display Version category: Displays the serial number and firmware version. Information Description Color Space Displays the color space. Information Description Dynamic Range Displays the dynamic range. Serial Number Displays the serial number. Video Range Displays the video range. Main Displays the main version information.
  • Page 111: Solving Projector Power-On Or Power-Off Problems

    Control Panel Lock or Child Lock in the projector's Management menu, or use the remote control to turn on the projector. The power cord may be defective. Disconnect the cord and contact Epson for help. g g Related Links • "Projector Administration Settings - Management Menu"...
  • Page 112: Solving Image Problems

    Solving Image Problems Check the solutions in these sections if you have any problems with projected • Make sure you selected the correct Signal Format or EDID setting images. in the projector's Signal I/O menu, if available for your image source.
  • Page 113: Adjusting An Image That Is Not Rectangular

    Solving Image Problems Clean the projector's lens. Adjusting an Image that is not Rectangular To avoid condensation on the lens after bringing the projector in If the projected image is not evenly rectangular, try the following steps until from a cold environment, let the projector warm up to room the problem is solved.
  • Page 114: Adjusting An Image That Contains Noise Or Static

    Solving Image Problems If you are projecting from a computer, select a computer video g g Related Links resolution and refresh rate that are compatible with the projector. • "Changing the Image Aspect Ratio" p.45 • "Projector Installation Settings - Installation Menu" p.79 •...
  • Page 115: Adjusting An Upside-Down Image

    Solving Image Problems Position the projector close enough to the screen. g g Related Links • "Image Quality Settings - Image Menu" p.75 • "Input Signal Settings - Signal I/O Menu" p.77 Adjusting an Upside-down Image If the projected image is upside-down, select the correct projection mode. Installation >...
  • Page 116: Solving Sound Problems

    Solving Sound Problems If there is no sound or the volume is too low, try the following steps until the problem is solved. Check the cable connections between the projector and your video/audio source. Check your video/audio source to make sure the volume is turned up and the audio output is set for the correct source.
  • Page 117: Solving Remote Control Operation Problems

    If the projector does not respond to remote control commands, try the following steps until the problem is solved. If you lose the remote control, you can order another one from Epson. Check that the remote control batteries are installed correctly and have power.
  • Page 118: Solving Hdmi Link Problems

    Solving HDMI Link Problems If you cannot operate the connected devices using the HDMI Link features, try the following steps until the problem is solved. Make sure the cable meets the HDMI CEC standard. Make sure the connected device meets the HDMI CEC standard. See the documentation supplied with the device for more information.
  • Page 119: Appendix

    Appendix Check these sections for the technical specifications and important notices about your product. g g Related Links • "Optional Accessories and Replacement Parts" p.120 • "Screen Size and Projection Distance" p.121 • "Supported Monitor Display Resolutions" p.123 • "Projector Specifications" p.124 •...
  • Page 120: Optional Accessories And Replacement Parts

    Ceiling pipe (450 mm) ELPFP13 Ceiling pipe (700 mm) ELPFP14 Use when installing the projector on a high ceiling. Special expertise is required to suspend the projector from a ceiling. Contact Epson for help. External Devices Android TV device ELPAP12 ™...
  • Page 121: Screen Size And Projection Distance

    Screen Size and Projection Distance Check the table here to determine how far to place the projector from the 16:9 screen size screen based on the size of the projected image. Minimum (Wide) to Vertical Lens Shift Maximum (Tele) Bottom to Top 80"...
  • Page 122 Screen Size and Projection Distance 16:10 screen size Minimum (Wide) to Vertical Lens Shift Maximum (Tele) Bottom to Top 100" 215 × 135 324 - 682 -197 - 62 120" 258 × 162 390 - 819 -236 - 75 150" 323 ×...
  • Page 123: Supported Monitor Display Resolutions

    Supported Monitor Display Resolutions See the Supplemental A/V Support Specification for detailed information on compatible refresh rates and resolutions for each compatible video display format. g g Related Links • "Getting the Latest Version of the Documents"...
  • Page 124: Projector Specifications

    Projector Specifications Product name EH‑LS12000B/EH‑LS11000W Standby power Communication On: 2.0 W consumption Communication Off: 0.4 W Dimensions 520 (W) × 169 (H) × 447 (D) mm (not including raised section) Operating altitude Altitude 0 to 3,048 m LCD panel size 0.74"...
  • Page 125: Connector Specifications

    Projector Specifications g g Related Links • "Connector Specifications" p.125 Connector Specifications USB-A port USB connector (Type A) Service port USB connector (Type B) Trigger Out port Stereo mini pin jack LAN port RJ-45 Opt.HDMI (300mA) port Power supply connector for optical HDMI cable HDMI1 port HDMI...
  • Page 126: External Dimensions

    External Dimensions Distance from center of lens to suspension bracket fixing point Center of lens (when the lens is positioned in the center) The unit in these illustrations is mm.
  • Page 127: List Of Safety Symbols And Instructions

    List of Safety Symbols and Instructions The following table lists the meaning of the safety symbols labeled on the No. Symbol mark Approved Description equipment. standards — The same as No. 8. No. Symbol mark Approved Description standards IEC60417 Battery, general IEC60417 "ON"...
  • Page 128 List of Safety Symbols and Instructions No. Symbol mark Approved Description No. Symbol mark Approved Description standards standards IEC60417 Class II equipment IEC60417 Caution (Sharp Corners) No. 5172 To identify equipment meeting the No. 6043 To indicate sharp corners that should safety requirements specified for Class not be touched.
  • Page 129: Laser Safety Information

    Laser Safety Information This projector is a Class 1 laser product that complies with the IEC/EN60825- Inside 1:2014 international standard for lasers. Follow these safety instructions when using the projector. Warning • Do not open the projector's case. The projector contains a high-powered laser. •...
  • Page 130 Laser Safety Information For North/South America As with any bright source, do not stare into the beam, RG2 IEC/EN 62471- Warning 5:2015. MOUNT ABOVE THE HEADS OF CHILDREN. The use of a ceiling mount is recommended with this product to place it above the eyes of children. Complies with FDA performance standards for laser products except for conformance as a Risk Group 2 LIP as defined in IEC 62471-5: Ed.
  • Page 131: Glossary

    Glossary This section briefly explains the difficult terms that are not explained in the HDTV An abbreviation for High-Definition Television that refers to text of this guide. For details, refer to other commercially available high-definition systems which satisfy the following conditions: publications.
  • Page 132: Notices

    • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to We: Epson America, Inc. which the receiver is connected. Located at: 3131 Katella Avenue, Los Alamitos, CA •...
  • Page 133: Indication Of The Manufacturer And The Importer In Accordance With Requirements Of Eu Directive

    Notices Statement for Canadian EMC Rules Importer: Epson (UK) Ltd. Address: Westside, London Road, Hemel Hempstead, Hertfordshire, HP3 9TD, United Kingdom http://www.epson.co.uk Indication of the manufacturer and the importer in Restriction of Use accordance with requirements of EU directive When this product is used for applications requiring high reliability/safety...
  • Page 134: Trademarks

    Trademarks with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable against any damages or problems EPSON is a registered trademark, EXCEED YOUR VISION and its logos are arising from the use of any options or any consumable products other than registered trademarks or trademarks of Seiko Epson Corporation.

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