Canon imagePROGRAF iPF6400SE Service Manual page 5

VIII. Suggested End-User Customer Service Offerings ........................................................................27
A. End User Limited Warranty Support ..............................................................................................27
1. Canon imagePROGRAF Large Format Printer Limited Warranty............................................ 27
2. Canon imagePROGRAF Printhead Limited Warranty.............................................................. 27
B. On-Site Service ..............................................................................................................................27
C. Post Warranty Support...................................................................................................................27
D. Time and Material Service .............................................................................................................27
E. CarePAK Extended Service Plan...................................................................................................28
F. imagePROGRAF Web Support (End-User)...................................................................................28
IX. Product Technical Support Offerings .............................................................................................29
A. Authorized Service Providers.........................................................................................................29
B. Authorization Policy........................................................................................................................29
C. Canon USA e-Support Center Web site ........................................................................................29
D. Canon USA ISG Central Web site .................................................................................................30
X. Canon USA Technical Support Center Call Escalation.................................................................32
XI. Appendix ............................................................................................................................................33
A. Specifications .................................................................................................................................33
B. Canon imagePROGRAF Large Format Printer Limited Warranty .................................................36
C. Canon imagePROGRAF Printhead Limited Warranty ...................................................................37
D. List of Tables ..................................................................................................................................38
E. List of Figures.................................................................................................................................38
imagePROGRAF iPF6400SE Service Guide
imagePROGRAF iPF6400SE Service Guide
February 2014
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