100121875_NC-TSC500_tori
Troubleshooting
If...
Possible cause
The unit does not
●
The power plug is not
turn on electricity.
inserted.
The unit does not
●
The basket or bean hopper lid
is not closed completely.
start with beeps
sound after button
is pressed.
●
The basket lid is not in place.
The unit stopped
●
The basket or bean hopper lid
with beeps sound.
is opened during operation.
●
Too much beans in the bean
hopper.
●
Inserted the beans to a wet
Coffee beans
bean hopper while mesh filter
or inside of the bean hopper
remain in the bean
lid are still wet.
hopper or cannot
●
Pressed
to start.
be ground.
●
Inserted the moist coffee beans*.
(* Beans which is not easily
broken by pushing with spoon.)
Ground coffee is
●
The mesh filter is not inserted.
spilled from the
●
The mesh filter is not inserted
basket.
correctly.
●
The lid is not placed on the
glass jug.
●
The paper filter is not inserted
correctly.
●
Insert the coffee beans or
Coffee is spilled
ground more than 5 scoops.
from the basket or
paper filter.
The anti-drip valve is clogged
●
with ground.
●
The mesh filter is not inserted.
●
The mesh filter is not inserted
correctly.
Brewing speed is
●
Scale adheres in the water
slow.
tank or/and pipe.
EN16
Refine_0016_NC-TSC500.p1.pdf
Refine_16-08-09
14:44:30
NC-TSC500.indb 16
NC-TSC500.indb 16
( Before calling a service supplier, please check the
following possible causes.)
How to fix
▶
● Plug in firmly.
● Make sure to close the basket and
▶
bean hopper lid.
▶
● Place the basket lid.
Stopped during or after grind
● If some beans still in the bean
▶
hopper, press
.
● If no beans remain, press
.
Stopped during keep-warm
▶
● Press
.
#
Discard the remaining beans after
unplugging and removing the mesh
filter.
$
Wipe a wet part of mesh filter,
▶
bean hopper or inside of the bean
hopper lid.
● Re-start with the new dry beans.
● Be sure not to exceed the limit line
on the inside of the bean hopper.
● Insert the selected mesh filter
▶
correctly.
▶
● Place the lid on the glass jug.
▶
● Insert the paper filter correctly.
▶
● Insert it less than 5 scoops.
▶
● Clean the anti-drip valve.
● Insert the selected mesh filter
▶
correctly.
▶
● Clean it with citric acid.
9
16-08-09
15:30:28
See
If...
page
Continuous beeping
and illuminate or
flash lamps during
●
Clogged due to using too
much beans.
operation.
EN8
Mild
flash
EN8
Rich
turn on
or
EN10
●
Clogged due to using moist/
Start
EN11
wet beans.
turn on
Keep Warm
flash
EN10
EN11
Continuous beeping
and flash lamps
It was grinded with the mesh
●
during operation.
filter or blade adhered with
Mild
the coffee beans or powder.
( The grinder will be stopped
EN13
Flash
by fee-wheeling condition.)
Rich
alternately
EN14
Continuous beeping
and flash lamps
●
Not inserted the beans.
EN8
during operation.
Start
Flash
●
Pressed
Keep Warm
EN13
simultaneously
ground.
Continuous beeping
EN8
and illuminate or
●
Not fill the water in the water
flash lamps during
tank.
operation.
EN8
Start
●
Water tank is not placed
flash
correctly.
Keep Warm
EN7
turn on
●
If the lamps are illuminated or flashed other than above,
EN15
unplug the power plug and operate again after 10
seconds or more.
( If still have the same problem, please contact us using
the contact list in the warranty for a check or repair.)
EN13
●
It can be used even if the mineral filter turned brown. (Replacement is un-necessary)
●
Unplug and be sure that appliance have cooled down before cleaning and mounting /
EN15
demounting mesh filter.
Refine_0017_NC-TSC500.p1.pdf
Refine_16-08-09
14:44:30
2016/08/09 13:54:59
2016/08/09 13:54:59
NC-TSC500.indb 17
NC-TSC500.indb 17
Possible cause
How to fix
● Discard the remaining beans after
unplugging and removing the
▶
mesh filter.
● Be sure not to exceed the limit line
on the inside of the bean hopper.
#
Discard the remaining beans after
unplug and removing the mesh
filter.
▶
$
Wipe off any moisture from inside
the bean hopper, inside the bean
hopper lid, and/or the mesh filter.
● Re-start with the new dry beans.
#
Discard the remaining beans after
unplug and removing the mesh
▶
filter.
$
Discard the beans/coffee powder
from the mesh filter or/and blade.
#
Press
.
▶
$
Insert the beans and press
#
Press
.
even using the
▶
$
Press
.
#
Press
.
$
▶
Place filled water tank correctly.
%
Press
.
●
If the appliance was not fixed in above
procedure, unplug the power plug and
operate again after 10 seconds or more.
( If still have the same problem, please
contact us using the contact list in the
warranty for a check or repair.)
See
page
EN13
EN8
EN13
EN14
EN13
EN10
EN11
.
EN10
EN11
EN10
EN11
EN17
2016/08/09 13:54:59
2016/08/09 13:54:59