Sony X850E Series Service Manual
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Sony X850E Series Service Manual

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SERVICE MANUAL
*Table of contents is on the last page. Please also utilize "Bookmarks" function / "Find" function on Acrobat PDF data.
ORIGINAL MANUAL ISSUE DATE: 2/2017
Version
Date
1.0
2/2017
2.0
3/2017
Subject
Original manual issue.
Addition of 75" model. (P.2, P.54~56, P.90~121, P.128~134, P.139)
Addition of information. (P.85, P.126)
X850E Series
GN3TR CHASSIS
KH Segment
LCD TV
9-888-820-02

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Summary of Contents for Sony X850E Series

  • Page 1 SERVICE MANUAL *Table of contents is on the last page. Please also utilize "Bookmarks“ function / "Find" function on Acrobat PDF data. X850E Series ORIGINAL MANUAL ISSUE DATE: 2/2017 GN3TR CHASSIS KH Segment Version Date Subject 2/2017 Original manual issue.
  • Page 2 MODEL LIST MODEL COLOR COMMANDER DEST. MODEL COLOR COMMANDER DEST. XBR-65X850E Black RMF-TX300U (UC2) US/CND Silver RMF-TX300U (LA1) MEXICO XBR-75X850E Black RMF-TX300U (UC2) US/CND (LA1) MEXICO XBR-65/75X850E...
  • Page 3 Components identified by shading and ! mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
  • Page 4 Les composants identifi es par une trame et par une marque du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel.
  • Page 5 WARNINGS AND CAUTIONS USE CAUTION WHEN HANDLING THE LCD PANEL When repairing the LCD panel, be sure you are grounded by using a wrist band. When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover. Do not press on the panel or frame edge to avoid the risk of electric shock.
  • Page 6 SAFETY CHECK-OUT After correcting the original service problem, perform the following safety checks before releasing the set to the customer: 1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges. 2.
  • Page 7 SAFETY CHECK-OUT Leakage Test (To protect electric shock when customer touch the terminal.) Leakage current can be measured by V: Voltmeter or oscilloscope (r.m.s. or peak reading) Stabilized power supply instrument and isolated voltage transformer: Use too much current capacity and isolated voltage transformer does not need to use stabilized power supply equipment Specification of RMS volt meter: Input resistance >...
  • Page 8 SELF DIAGNOSIS FUNCTION The units in this manual contain a self-diagnostic function. If an error occurs, the Smart Core Red LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the Smart Core Red LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
  • Page 9 SELF DIAGNOSIS FUNCTION [SELF DIAGNOSTIC SCREEN DISPLAY] Error count Error Item SELF CHECK Format of error timestamps YYMMDDhhmmss (in UTC) Back << Example: MAIN POWER 000000000000 000000000000 000000000000 120823132523 -> Aug 23 2012 13:25:23 UTC DC ALERT 000000000000 000000000000 000000000000 * Only when time is set, an error timestamp is saved.
  • Page 10 ADJUSTMENT HOW TO ENTER SERVICE MODE 1) Turn on the main power switch to place the set in standby condition. 2) Press the buttons on the remote commander as follows, and entering service mode. 3) Service mode display. Service Mode Model Information >>...
  • Page 11 ADJUSTMENT SOFTWARE VERSION 1) In Service Mode, select “Model Information”, press “Enter” or “→” button to enter Status Information. Main Micro Service Mode SW Version: PKG1.1.0.03.26.1.00.0 Model NVM Version: 0043 CEI Model Information >> Boot Version: V1.00000000 PQ Version: 02000001 Self diagnosis History >>...
  • Page 12 ADJUSTMENT SERIAL NUMBER EDIT (1) Service Mode 1) In “Service Mode”, select “Model Information” by pressing “↑” or “↓” button then pressing “Enter” or Model Information >> “→” button to enter inside. Self diagnosis History >> Video / Audio >> 2) Select “Serial Number Edit”...
  • Page 13 ADJUSTMENT SERIAL NUMBER EDIT (2) YES is selected, the input data is saved into EEPROM. Model SERIAL NUMBER EDIT is grayed out and the serial number that has been input is displayed. Status Information >> Operator will not be able to edit anymore.
  • Page 14 ADJUSTMENT MODEL NUMBER SETTING 1) In “Service Mode”, select “Model Information” by pressing “↑” or “↓” button then pressing “Enter” or “→” button to enter inside. 2) Select “Model Number Setting” by pressing “↑” or “↓” button then pressing “Enter” or “→” button. 3) Press “↑”...
  • Page 15 ADJUSTMENT WB ADJUSTMENT (If necessary) In “Panel/PQ” service mode. c. To change data, press “←” or “→” button on remote commander. a. Go to “WB Adjustment” category by “↑” or “↓”. Service Mode Back << R WB Gain <[ ]> Model Information >>...
  • Page 16 ADJUSTMENT 2. In “WB/Mura/CUC data transfer”. WB/MURA/CUC DATA TRANSFER a. Select “WB/Gamma data transfer” by pressing “↑” or “↓” button on remote commander. 1. In “Panel/PQ” service mode. b. To change the items, press “←” or “→” button on remote commander and press “Enter” a.
  • Page 17 USB UPDATE *Please refer to another manual “Service Procedure for Panel, Board and Software Change / Upgrade(P/N:98881800x)” for details. GN3TR chassis is the same as GN1T chassis basically. 1:Download USB image and unzip file. 2: copy unzip file to USB memory root folder. 3: USB memory insert TV.
  • Page 18 TROUBLE SHOOTING TRIAGE Confirm the symptom from the customer. Select that symptom from the chart. Bring all the boards and cables listed for that symptom. Follow the troubleshooting charts in the technical guides to isolate the board. Chart Color Code. RED DOT: Most likely defective part BLUE TRIANGLE: Secondary possible defective part BLACK TEXT: Board that may correct the symptom...
  • Page 19 TROUBLE SHOOTING FLOW 1-1. NO POWER WITH G* BOARD No Power Check STBY 3.3V Replace C518 Between G* board to G* board near CN400 B* board Harness on B* board Harness B* board u-Com Failure DDCON/LDO Main Device Failure XBR-65/75X850E...
  • Page 20 TROUBLE SHOOTING FLOW 1-2. NO POWER U-COM FAILURE START Check 12V_MON Check +12V_MAIN Line Check VDD Check +3.3V_STBY LIne (C521, CN400 #14pin) R446 Voltage. (G board or JK board). C506 Voltage. And (only for AC-ADP model) Is the voltage >2.6V? Is the voltage >3.0V? 3.3V_DDCON (IC403) (only for AC-ADP model)
  • Page 21 TROUBLE SHOOTING FLOW 1-2. NO POWER U-COM FAILURE Previous page Check P_ON_#2 CL417 or P-on ucom #pin13 Change IC401 is >3.0V? Check P_ON_HL CL414 or P-on ucom #pin18 Change IC401 is >3.0V? Check ORESETB CL416 or P-on ucom #pin14 Change IC401 Is the voltage >3.0V? Check X_SYSTEM_RST CL412 or P-on ucom #pin20...
  • Page 22 TROUBLE SHOOTING FLOW 1-3. NO POWER DDCON/LDO DDCON CHECK START Check IC402 Vcc voltage Check Vcc voltage Check C423 C602 D600 Change D600 Is voltage >12V? Is voltage >3V? Is diode alive? Check +3.3V_STBY. G* board or IC403 Check Vcc voltage Check C602 D601...
  • Page 23 TROUBLE SHOOTING FLOW 1-3. NO POWER DDCON/LDO LDOs CHECK DDCONs CHECK START START Check fuse Check +3.3V_DDC_OUT Check Vcc voltage DDCON (IC403) F4xx or F6xx Change Fuse C6xx Is fuse OK? Is voltage >3V? +3.3V_STBY (G* board) 1) Check POWER_ON P-on ucom #pin10 Check Vcc voltage (Refer No Power U-Com Failure) Check Enable pin...
  • Page 24 TROUBLE SHOOTING FLOW 2-1. LED BLINKING 2X (MAIN POWER ERROR) LED 2X blinking Check “+12V_MAIN” G board at pin 11/13 of CN400 JK board on B* board, AC Adaptor Voltage > 13.2V ? BMKS / BMKP board XBR-65/75X850E...
  • Page 25 TROUBLE SHOOTING FLOW 2-2. LED BLINKING 3X (DC ALERT AND AUDIO ERROR) DC_ALERT AUDIO ERROR 3-times blinking 3-times blinking (Audio Error) (DC Alert) Power Off Check Go to 3.2 No Sound (Power Off Check) Check “POWER_MAIN” Check “+5.0V_VBUS” at pin 17/19 of CN400 on B* board, at C431 on B* board Other flows...
  • Page 26 TROUBLE SHOOTING FLOW 2-3. LED BLINKING 4X (LED VOLTAGE ERROR AND BCM ERROR) LED VOLTAGE ERROR 4-times blinking (LED Voltage) Check “+1.8V_TU” Check “BL_LD_ERR” at C464 at CL1038 on BMKS board Replace LD board Panel on BMKS board 0.95V < Voltage < 1.85V ? Voltage >...
  • Page 27 TROUBLE SHOOTING FLOW 2-4. LED BLINKING 5X (PANEL ID READ ERROR) 5-times blinking Check Replace “+12.5V_TCON” G/JK board G/JK board at C400 on BMKS Symptom improve Replace the Harness Between G/JK board Harness and BMKS Symptom improve Replace V-By-One FFC the V-By-One FFC is suspicious Symptom improve...
  • Page 28 TROUBLE SHOOTING FLOW 2-5. LED BLINKING 6X (BACKLIGHT ERROR) 6-times blinking Harness / Connection Symptom Check Voltage of Voltage ≥ 1.9 V Check broken Improvement Replace “BL_LD_ERR_DET” harness/connection Harness harness at CL1038 on BMKS G/LD board to BMKS improvement Voltage < 1.9 V Symptom Harness / LED driver or G board...
  • Page 29 TROUBLE SHOOTING FLOW 2-6. LED BLINKING 7X (TEMPERATURE ERROR) 2-7. LED BLINKING 8X (4KPQ ERROR) 7-times blinking 8-times blinking Setting circumstance is OK? Set to another improvement Replace Temperature, location, etc. Other flows BMKS board Ventilation, etc. Symptom Improvement Replace BMKS/BMKP board, and Aging a few Panel BMKS board...
  • Page 30 TROUBLE SHOOTING FLOW 3-1. NO SOUND No Sound Without LED 3x Select [External Inputs] AV receiver is connected [BRAVIA Sync Settings] to HDMI in ? [BRAVIA Sync Control] [off] No sound only Go to Analog RF and Digital RF ? 3.5 NO SOUND ( TUNER) [Speakers] setting is Change the setting to...
  • Page 31 TROUBLE SHOOTING FLOW 3-2. NO SOUND (POWER OFF CHECK) 3-3. NO SOUND (POWER ON CHECK) PVDD (POWER_AU) voltage is 240W AC Adaptor model : 24.0V Power On Check Power Off Check 200W AC Adaptor model : 19.5V Power Off Check From 2.2 LED BLINKING 3X From 2.2 LED BLINKING 3X Built-in power supply model : 12.5V...
  • Page 32 TROUBLE SHOOTING FLOW 3-4. NO SOUND (AUDIO HP/AUDIO OUT) 3-5. NO SOUND ( TUNER) No Sound Audio No Sound with normal picture HP/Audio out [Sound]→ [Headphone] Headphone Volume Increase Headphone Volume [Headphone/Audio out] is set to MIN? is set to ? Only RF tuner input? Replace B* board [Audio Out (Fixed)]...
  • Page 33 TROUBLE SHOOTING FLOW 3-6. NO SOUND (HDMI) No Sound Check the picture Refer to NO PICTURE (HDMI) Does this model have Check the mode Connect Stereo minijack cable between Source and the TV, Analog Audio In And Change “HDMI/DVI Audio Source” to Auto or Analog Audio In. of Source equipment (Stereo minijack)? HDMI...
  • Page 34 TROUBLE SHOOTING FLOW 4-1. NO PICTURE No Picture BL_ON (L or H): IC401 #7pin (for 4K BMKS/BMKP board) BL_ON：H Check Smart Core Check Replace Got Any Normal Replace LCD Panel Behavior BL_ON the V by One FFC Display? The B board (T-CON) (5x Blinking) on the B board...
  • Page 35 TROUBLE SHOOTING FLOW 4-2. NO PICTURE (VIDEO 1/VIDEO 2/COMPONENT) VIDEO 1 No Picture Video 1 No Picture Check J2601 Check if input OSD NG (Vpp: 0V) Connection, is GRAY OUT VIDEO_DET OK if it is highlighted At R2631 OK (Vpp: 3.3 V) Detailed check all NG (Vpp: 0V) parts at VIDEO2_DET...
  • Page 36 TROUBLE SHOOTING FLOW 4-2. NO PICTURE (VIDEO 1/VIDEO 2/COMPONENT) COMPONENT / VIDEO 2 No Picture Component Video 2 No Picture No Picture Check if input OSD NG (Vpp: 0 V) Check J2600 Con Check J2600 Check if input OSD is GRAY OUT NG (Vpp: 0 V) Connection, VIDEO_DET at R2626,...
  • Page 37 TROUBLE SHOOTING FLOW 4-3. NO PICTURE (TUNER) RF input no picture / noisy picture Notes: I2C I2C line for all tuners except Japan_SKP - Parts for I2C SDA line: R2800, C2803. Check RF source cable Change RF cable and antenna - Parts for I2C SCL line : R2801, C2804.
  • Page 38 TROUBLE SHOOTING FLOW 4-4. NO PICTURE (TUNER) FOR ANALOG TUNING Analog Tuning For LA-ISDB(BR/AR), LA-T2(COL) and TW only For Other destination Notes: Confirm ANT or Cable connection - Parts for IFOUT_N line : FB2801, C2807, C2826 - Parts for IFOUT_P line : FB2802, C2808, C2825 - Parts for IFAGC line : R2838, C2827 : Insert correct signal in correct terminal.
  • Page 39 TROUBLE SHOOTING FLOW 4-4. NO PICTURE (TUNER) FOR DIGITAL TUNING 1 Digital Tuning 1 For TW/LA-ISDB-T Notes: - Parts for IFOUT_N line : FB2801, C2807, C2826 - Parts for IFOUT_P line : FB2802, C2808, C2825 - Parts for IFAGC line : R2838, C2827 For NA-ATSC(MX/UC) Confirm ANT or Cable connection...
  • Page 40 TROUBLE SHOOTING FLOW 4-5. NO PICTURE (HDMI) HDMI1 No Picture Check the below point at All lines Connector side are NG Other Input is OK Check other - Check +5V line Replace HDMI input - Check HPD line CN3603 - Check DDC lines - Check TMDS lines All Inputs are NG TMDS lines...
  • Page 41 TROUBLE SHOOTING FLOW 4-5. NO PICTURE (HDMI) HDMI2 No Picture Check the below point at All lines Connector side are NG Other Input is OK Check other - Check +5V line Replace - Check HPD line HDMI input CN3600 - Check DDC lines All Inputs are - Check TMDS lines Other TV set...
  • Page 42 TROUBLE SHOOTING FLOW 4-5. NO PICTURE (HDMI) HDMI3 No Picture Check the below point at All lines Connector side Other Input is OK are NG Check other - Check +5V line Replace HDMI input - Check HPD line CN3601 - Check DDC lines All Inputs - Check TMDS lines are NG...
  • Page 43 TROUBLE SHOOTING FLOW 4-5. NO PICTURE (HDMI) HDMI4 No Picture Check the below point at All lines are Connector side Other Input is OK - Check +5V line Replace Check other HDMI input - Check HPD line CN3602 - Check DDC lines All Inputs - Check TMDS lines are NG...
  • Page 44 TROUBLE SHOOTING FLOW 5. KEY SWITCH BUTTONS ERROR Side key buttons error Check harness connection between B*board and switch Harness connection issue module Resistor value [BMKS] Change harness between B* B* board to switch module harness R1108 : 0 [ohm] board to switch module R1049 : 47k [ohm] issue...
  • Page 45 TROUBLE SHOOTING FLOW 6. IR REMOTE COMMANDER ERROR IR remote commander does not respond Center white LED blinks when Battery of remote commander pushing buttons of remote could be weak. commander at close to IR Change battery. sensor. Check harness connection Harness connection between B*board and Smart issue...
  • Page 46 TROUBLE SHOOTING FLOW 7. LIGHT SENSOR ERROR Backlight level does not change when ambient light changed Setting is “ON” Check UI setting and make Check harness connection Battery of remote commander sure light sensor setting is between B*board and Smart could be weak.
  • Page 47 TROUBLE SHOOTING FLOW 8. NETWORK MALFUNCTION ETHERNET (WIRED) [Network Set-up] >[Wired Set-up] on the TV Connection Results Connection Results Connection Results B* board Local Access Internet Access Cable Connection Failed Failed Failed Auto Check Wired Set-up Check cable B* board Proxy setting Local router IP address setting...
  • Page 48 TROUBLE SHOOTING FLOW 8. NETWORK MALFUNCTION INTERNAL WIRELESS NETWORK MALFUNCTION Wireless Network on the TV Is the Wi-Fi radio Error message or no scan result appear in strength too weak B* board the network setting? or even No signal? Check with another Wi-Fi Access Point Hardware defect suspected module...
  • Page 49 TROUBLE SHOOTING FLOW 9. BLUETOOTH MALFUNCTION Voice Remote doesn’t work 3D-glasses (Active) doesn’t work Bluetooth Speaker/Headphone/Headset doesn’t work Please refer Voice Remote manual Check BT antenna Home > Settings > 3D-glasses (Active) manual Connection is OK Bluetooth Settings Can read Bluetooth Speaker/Headphone/Headset operation manual Near discoverable Bluetooth Device...
  • Page 50 TROUBLE SHOOTING PCB PARTS MAP BMKS (A side view) cam013 cam001 cam095 cam086 cam029 cam15 cam027 cam033 R4204 R4205 cam034 R4083 cam003 R4071 R4081 R4221 S300 R4072 R4077 cam5 R4066 CN4201 CN4001 IC4002 IC4201 R4219 cam008 CN4003 CN4200 cam014 cam10006 R4065 R4079 15x9...
  • Page 51 TROUBLE SHOOTING PCB PARTS MAP BMKS (B side view) KJ004 KJ003 cam009 cam008 cam17 cam210 cam209 cam208 JL2830 cam16 JL1226 JL1204 JL1228 JL1229 JL1223 JL1207 JL1218 JL1217 JL1008 JL1006 JL1004 JL1020 JL1001 JL1017 JL2816 JL1216 JL1215 JL1024 JL2813 JL2815 JL2817 JL2822 JL2808 JL2807...
  • Page 52 BLOCK DIAGRAMS * depend on destinations. Some control lines are left out. BMKS board * IR In Center Key RGBW LEDs Video signal * CAS/CI DDCs Audio signal L/R Keys Light Sens. Control Bus Power IR Rx * RF Micro Component/ (STM8S103F2U6) Backlight...
  • Page 53 CONNECTOR DIAGRAMS XBR-65X850E XBR-65/75X850E...
  • Page 54 CONNECTOR DIAGRAMS XBR-75X850E XBR-65/75X850E...
  • Page 55 BOARD LOCATION XBR-65X850E XBR-75X850E GL72 BMKS GL73 BMKS SWITCH UNIT SWITCH UNIT T-CON(65) CONTROL MT BOARD SMART CORE(H65) UNIVERSAL SIL-TU SMART CORE(H) UNIVERSAL SIL-TU SMART CORE(H65) SMART CORE(H) WLAN/BT MODULE(11AC) HSC3_S_M WLAN/BT MODULE(11AC) HSC3_S_M XBR-65/75X850E...
  • Page 56 WIRE DRESSING *This page is only the information which shows each rough location. XBR-65X850E XBR-75X850E VA Tape Slide Clamp x2 VA Tape Slide Clamp x1 Harness Tie x1 Harness Tie x6 • Hold wires • Hold wires ・Fix wire • Fix wire ・Fix wire •...
  • Page 57 DISASSEMBLY • There are clutch in the yellow frame[ ]. Therefore please be careful in the case of the disassembly or assembly of parts. • [ ] indicates the part to disconnect or remove from the connectors or clampers. 1. XBR-65X850E 1-1.
  • Page 58 DISASSEMBLY 1. XBR-65X850E 1-2. BADGE, XBR LOGO(H3.7) BADGE, XBR LOGO(H3.7) P/N: 4-535-586-02 (For BLACK) P/N: 4-535-586-12 (For SILVER) 1-3. LABEL, REAR TERMINAL (SBT) AND LABEL, SIDE TERMINAL (SBT) LABEL, SIDE TERMINAL (SBT) LABEL, REAR TERMINAL (SBT) XBR-65/75X850E...
  • Page 59 DISASSEMBLY 1. XBR-65X850E 1-4. CLAMPER, CABLE AND AC COVER(PDT 2L) AND POWER-SUPPLY CORD (WITH CONN.) Screw (SCREW M3X3.0 STEP) P/N: 4-579-926-01 CLAMPER, CABLE P/N: 4-262-708-04 POWER-SUPPLY CORD (WITH CONN.) AC COVER(PDT 2L) XBR-65/75X850E...
  • Page 60 DISASSEMBLY 1. XBR-65X850E 1-5. REAR COVER (2L_HDN) A NOTE: Ensure R/C is installed to slit of panel. Ensure concaved shape of BRACKET SIDE can’t be seen. 4 screws (SCREW, ORNAMENTAL M6X12) P/N: 4-268-126-02 Concaved shape 3 screws (SCREW +BVTP 3X10 TYPE2 IT-3) P/N: 7-685-647-79 13 screws (SCREW M3X3.0 STEP) P/N: 4-579-926-01 REAR COVER (2L_HDN) A 6 place...
  • Page 61 DISASSEMBLY 1. XBR-65X850E 1-6. TAPE TAPE TAPE XBR-65/75X850E...
  • Page 62 DISASSEMBLY 1. XBR-65X850E 1-7. TAPE TAPE TAPE TAPE XBR-65/75X850E...
  • Page 63 DISASSEMBLY 1. XBR-65X850E 1-8. TAPE AND SP-BOX ASSY, W25(L)-E TAPE SP-BOX ASSY, W25(L)-E XBR-65/75X850E...
  • Page 64 DISASSEMBLY 1. XBR-65X850E 1-9. TAPE TAPE TAPE XBR-65/75X850E...
  • Page 65 DISASSEMBLY 1. XBR-65X850E 1-10. TAPE AND WIRE DRESSING TAPE TAPE XBR-65/75X850E...
  • Page 66 DISASSEMBLY 1. XBR-65X850E 1-11. SP-BOX ASSY, W25(L)-E SP-BOX ASSY, W25(L)-E XBR-65/75X850E...
  • Page 67 DISASSEMBLY 1. XBR-65X850E 1-12. BT ANTENNA BT ANTENNA Screw (SCREW, +PSW M3X6) P/N: 4-472-518-11 XBR-65/75X850E...
  • Page 68 DISASSEMBLY 1. XBR-65X850E 1-13. WIRE DRESSING XBR-65/75X850E...
  • Page 69 DISASSEMBLY 1. XBR-65X850E 1-14. SMART CORE(H65) NOTE: SMART CORE (H65) 2 screws (SCREW, +PSW M3X6) P/N: 4-472-518-11 XBR-65/75X850E...
  • Page 70 DISASSEMBLY 1. XBR-65X850E 1-15. SWITCH UNIT (3M-P) AND HOLDER SIDE SW (PDT) Screw (SCREW M3X3.0 STEP) P/N: 4-579-926-01 SWITCH UNIT (3M-P) HOLDER SIDE SW (PDT) XBR-65/75X850E...
  • Page 71 DISASSEMBLY 1. XBR-65X850E 1-16. HARNESS ASSY (MAIN) AND CONNECTOR ASSY 30P CONNECTOR ASSY 30P P/N: 1-910-112-41 HARNESS ASSY (MAIN) P/N: 1-910-112-40 2 screws (PULLEY, STAND (HWI)) P/N: 4-534-964-01 XBR-65/75X850E...
  • Page 72 DISASSEMBLY 1. XBR-65X850E 1-17. TAPE AND GL72 AND SPACER(17)+C TAPE 6 screws (SCREW, +PSW M3X6 W12) P/N: 4-256-393-12 NOTE: GL72 XBR-65/75X850E...
  • Page 73 DISASSEMBLY 1. XBR-65X850E 1-18. SHEET, INSULATION (PDT 2L) AND CUSHION (PDT AC) NOTE: SHEET, INSULATION (PDT 2L) CUSHION (PDT AC) XBR-65/75X850E...
  • Page 74 DISASSEMBLY 1. XBR-65X850E 1-19. TAPE AND FLEXIBLE FLAT CABLE 41P FLEXIBLE FLAT CABLE 41P P/N:1-849-961-11 TAPE TAPE TAPE XBR-65/75X850E...
  • Page 75 DISASSEMBLY 1. XBR-65X850E 1-20. TAPE AND FLEXIBLE FLAT CABLE 51P FLEXIBLE FLAT CABLE 51P P/N:1-849-956-11 TAPE TAPE TAPE XBR-65/75X850E...
  • Page 76 DISASSEMBLY 1. XBR-65X850E 1-21. SLIDE, CLAMP SLIDE, CLAMP SLIDE, CLAMP XBR-65/75X850E...
  • Page 77 DISASSEMBLY 1. XBR-65X850E 1-22. BRACKET, SIDE (SBT-M) BRACKET, SIDE (SBT-M) XBR-65/75X850E...
  • Page 78 DISASSEMBLY 1. XBR-65X850E 1-23. IR AND BRACKET, IR IN (UC2 ONLY) Screw (SCREW, +PSW M3X6) P/N: 4-472-518-11 XBR-65/75X850E...
  • Page 79 DISASSEMBLY 1. XBR-65X850E 1-23. IR AND BRACKET, IR IN (UC2 ONLY) NOTE: BRACKET, IR IN Screw (SCREW, +PSW M3X6) P/N: 4-472-518-11 XBR-65/75X850E...
  • Page 80 DISASSEMBLY 1. XBR-65X850E 1-24. UNIVERSAL SIL-TU 2 screws (SCREW, +PSW M3X6) P/N: 4-472-518-11 UNIVERSAL SIL-TU XBR-65/75X850E...
  • Page 81 DISASSEMBLY 1. XBR-65X850E 1-25. BMKS 7 screws (SCREW, +PSW M3X6) P/N: 4-472-518-11 BMKS XBR-65/75X850E...
  • Page 82 DISASSEMBLY 1. XBR-65X850E 1-26. SHEET, THERMAL(BM) AND SHEET, THERMAL (TPZ BBE) NOTE: SHEET, THERMAL(BM) SHEET, THERMAL (TPZ BBE) XBR-65/75X850E...
  • Page 83 DISASSEMBLY 1. XBR-65X850E 1-27. PLATE, MAIN(SBT M) 6 screws (SCREW, +PSW M3X6) P/N: 4-472-518-11 PLATE, MAIN(SBT M) XBR-65/75X850E...
  • Page 84 DISASSEMBLY 1. XBR-65X850E 1-28. BRACKET, VESA(MIA) AND LCD PANEL 4 screws (SCREW, +PSW M4X10) P/N: 4-159-298-01 LCD PANEL BRACKET, VESA(MIA) XBR-65/75X850E...
  • Page 85 DISASSEMBLY 1. XBR-65X850E 1-29. TAPE, CONDUCTIVE AND T-CON SHIELD AND T-CON(65) TAPE, CONDUCTIVE [ 7 ] [ 5 ] [ 4 ] [ 6 ] [ 1 ] [ 3 ] [ 2 ] 7 screws (SCREW, M3X3) P/N: 4-698-782-01 T-CON (65) T-CON SHIELD NOTE:...
  • Page 86 DISASSEMBLY 2. SMART CORE (H65) 2-1. WLAN/BT MODULE(11AC) AND BRACKET, WIFI NOTE: WLAN/BT MODULE(11AC) BRACKET, WIFI XBR-65/75X850E...
  • Page 87 DISASSEMBLY 2. SMART CORE (H65) 2-2. COVER, TOP (FRE) NOTE: COVER, TOP (FRE) XBR-65/75X850E...
  • Page 88 DISASSEMBLY 2. SMART CORE (H65) 2-3. PANEL, ORNAMENT (FRE) PANEL, ORNAMENT (FRE) 2-4. GUIDE, LIGHT (FRE) GUIDE, LIGHT (FRE) XBR-65/75X850E...
  • Page 89 DISASSEMBLY 2. SMART CORE (H65) 2-5. HSC3_S_M AND CASE, BOTTOM (HDN) NOTE: CASE, BOTTOM (HDN) HSC3_S_M XBR-65/75X850E...
  • Page 90 DISASSEMBLY 3. XBR-75X850E 3-1. STAND (3L HDN) A AND NECK, STAND (2L HDN) A 4 screws (SCREW, +PSW M5X12) P/N: 2-580-607-01 NECK, STAND (2L HDN) A 2 screws (SCREW, +PSW M5X12) P/N: 2-580-607-01 STAND (3L HDN) A XBR-65/75X850E...
  • Page 91 DISASSEMBLY 3. XBR-75X850E 3-2. BADGE, XBR LOGO(H3.7) BADGE, XBR LOGO(H3.7) P/N: 4-535-586-02 3-3. LABEL, REAR TERMINAL (SBT) AND LABEL, SIDE TERMINAL (SBT) LABEL, REAR TERMINAL (SBT) LABEL, SIDE TERMINAL (SBT) XBR-65/75X850E...
  • Page 92 DISASSEMBLY 3. XBR-75X850E 3-4. CLAMPER, CABLE AND AC COVER AND POWER-SUPPLY CORD (WITH CONN.) Screw (SCREW, +PSW M4X10) P/N: 4-159-298-01 CLAMPER, CABLE P/N: 4-262-708-04 POWER-SUPPLY CORD (WITH CONN.) AC COVER XBR-65/75X850E...
  • Page 93 DISASSEMBLY 3. XBR-75X850E 3-5. REAR COVER (3L_HDN) A NOTE: 2 screws (SCREW, +PSW M4X10) P/N: 4-159-298-01 2 screws (SCREW, ORNAMENTAL M6X12) P/N: 4-268-126-02 3 screws (SCREW +BVTP 3X10 TYPE2 IT-3) P/N: 7-685-647-79 15 screws (SCREW M3X3.0 STEP) P/N: 4-579-926-01 REAR COVER (3L_HDN) A 5 place XBR-65/75X850E...
  • Page 94 DISASSEMBLY 3. XBR-75X850E 3-6. TAPE TAPE TAPE TAPE TAPE XBR-65/75X850E...
  • Page 95 DISASSEMBLY 3. XBR-75X850E 3-7. TAPE AND SP-BOX ASSY, W25XL-L CH-ND TAPE 2 screws (PULLEY, SP(PDT)) P/N: 4-579-924-01 SP-BOX ASSY, W25XL-L CH-ND XBR-65/75X850E...
  • Page 96 DISASSEMBLY 3. XBR-75X850E 3-8. TAPE AND SP-BOX ASSY, W25XL-R CH-ND TAPE 2 screws (PULLEY, SP(PDT)) P/N: 4-579-924-01 SP-BOX ASSY, W25XL-R CH-ND XBR-65/75X850E...
  • Page 97 DISASSEMBLY 3. XBR-75X850E 3-9. TAPE TAPE TAPE TAPE XBR-65/75X850E...
  • Page 98 DISASSEMBLY 3. XBR-75X850E 3-10. WIRE DRESSING AND BT ANTENNA BT ANTENNA Screw (SCREW, +PSW M3X6) P/N: 4-472-518-11 XBR-65/75X850E...
  • Page 99 DISASSEMBLY 3. XBR-75X850E 3-11. WIRE DRESSING XBR-65/75X850E...
  • Page 100 DISASSEMBLY 3. XBR-75X850E 3-12. WIRE DRESSING XBR-65/75X850E...
  • Page 101 DISASSEMBLY 3. XBR-75X850E NOTE: 3-13. SMART CORE(H) 2 screws (SCREW, +PSW M3X6) P/N: 4-472-518-11 SMART CORE(H) XBR-65/75X850E...
  • Page 102 DISASSEMBLY 3. XBR-75X850E 3-14. SWITCH UNIT (3M-P) AND HOLDER SIDE SW (PDT) Screw (SCREW M3X3.0 STEP) P/N: 4-579-926-01 SWITCH UNIT (3M-P) HOLDER SIDE SW (PDT) XBR-65/75X850E...
  • Page 103 DISASSEMBLY 3. XBR-75X850E 3-15. HARNESS ASSY (MAIN) AND CONNECTOR ASSY 30P HARNESS ASSY (MAIN) P/N: 1-910-112-42 CONNECTOR ASSY 30P P/N: 1-910-112-43 XBR-65/75X850E...
  • Page 104 DISASSEMBLY 3. XBR-75X850E 3-16. GL73 AND SPACER(17)+C 5 screw (SCREW, +PSW M3X6 W12) P/N: 4-256-393-12 NOTE: GL73 XBR-65/75X850E...
  • Page 105 DISASSEMBLY 3. XBR-75X850E 3-17. SHEET, INSULATION(HDN 3L) AND CUSHION (HDN 3L AC) NOTE: SHEET, INSULATION(HDN 3L) CUSHION (HDN 3L AC) XBR-65/75X850E...
  • Page 106 DISASSEMBLY 3. XBR-75X850E 3-18. TAPE NOTE: TAPE TAPE TAPE TAPE XBR-65/75X850E...
  • Page 107 DISASSEMBLY 3. XBR-75X850E 3-19. FLEXIBLE FLAT CABLE 51P AND FLEXIBLE FLAT CABLE 41P FLEXIBLE FLAT CABLE 51P P/N:1-849-957-11 FLEXIBLE FLAT CABLE 41P P/N:1-849-962-11 XBR-65/75X850E...
  • Page 108 DISASSEMBLY 3. XBR-75X850E 3-20. SLIDE, CLAMP AND BRACKET, SIDE (SBT-M) SLIDE, CLAMP BRACKET, SIDE (SBT-M) XBR-65/75X850E...
  • Page 109 DISASSEMBLY 3. XBR-75X850E 3-21. IR AND BRACKET, IR IN (UC2 ONLY) Screw (SCREW, +PSW M3X6) P/N: 4-472-518-11 XBR-65/75X850E...
  • Page 110 DISASSEMBLY 3. XBR-75X850E 3-21. IR AND BRACKET, IR IN (UC2 ONLY) NOTE: BRACKET, IR IN Screw (SCREW, +PSW M3X6) P/N: 4-472-518-11 XBR-65/75X850E...
  • Page 111 DISASSEMBLY 3. XBR-75X850E 3-22. UNIVERSAL SIL-TU 2 screws (SCREW, +PSW M3X6) P/N: 4-472-518-11 UNIVERSAL SIL-TU XBR-65/75X850E...
  • Page 112 DISASSEMBLY 3. XBR-75X850E 3-23. BMKS 7 screws (SCREW, +PSW M3X6) P/N: 4-472-518-11 BMKS XBR-65/75X850E...
  • Page 113 DISASSEMBLY 3. XBR-75X850E 3-24. SHEET, THERMAL(BM) AND SHEET, THERMAL (TPZ BBE) NOTE: SHEET, THERMAL(BM) SHEET, THERMAL (TPZ BBE) XBR-65/75X850E...
  • Page 114 DISASSEMBLY 3. XBR-75X850E 3-25. PLATE, MAIN S (SBT) 2 screws (SCREW, +LH M3X3 (PUC)) P/N: 4-690-738-01 PLATE, MAIN S (SBT) PLATE, MAIN S (SBT) 2 screws (SCREW, +LH M3X3 (PUC)) P/N: 4-690-738-01 XBR-65/75X850E...
  • Page 115 DISASSEMBLY 3. XBR-75X850E 3-26. BRACKET, STD(3L_PDT) AND LCD PANEL L/R Symmetry L/R Symmetry Screw (PULLEY, STAND (HWI)) P/N: 4-534-964-01 3 screws (SCREW, +PSW M4X10) P/N: 4-159-298-01 LCD PANEL L/R Symmetry L/R Symmetry BRACKET, STD(3L_PDT) XBR-65/75X850E...
  • Page 116 DISASSEMBLY 3. XBR-75X850E 3-27. T-CON SHIELD AND FFC Dowels for Positioning 8 screws (SCREW, M3X5) P/N: 4-698-735-01 T-CON SHIELD NOTE: Before assembling T-con Shield, Make sure that below parts are stuck inside T-con Shield. GASKET L20xW4x2.5 2pcs (Not Supplied) XBR-65/75X850E...
  • Page 117 DISASSEMBLY 3. XBR-75X850E 3-28. THERMAL PAD AND CONTROL MT BOARD THERMAL PAD P/N: 4-599-375-01 CONTROL MT BOARD THERMAL PAD P/N: 4-698-640-01 Dowels for Positioning 2 screws (SCREW, M3X5) P/N: 4-698-735-01 XBR-65/75X850E...
  • Page 118 DISASSEMBLY 4. SMART CORE (H) 4-1. WLAN/BT MODULE(11AC) AND BRACKET, WIFI NOTE: WLAN/BT MODULE(11AC) BRACKET, WIFI XBR-65/75X850E...
  • Page 119 DISASSEMBLY 4. SMART CORE (H) 4-2. COVER, TOP (FRE) NOTE: COVER, TOP (FRE) XBR-65/75X850E...
  • Page 120 DISASSEMBLY 4. SMART CORE (H) 4-3. PANEL, ORNAMENT (FRE) PANEL, ORNAMENT (FRE) 4-4. GUIDE, LIGHT (FRE) GUIDE, LIGHT (FRE) XBR-65/75X850E...
  • Page 121 DISASSEMBLY 4. SMART CORE (H) 4-5. HSC3_S_M AND CASE, BOTTOM (FRE) NOTE: CASE, BOTTOM (FRE) HSC3_S_M XBR-65/75X850E...
  • Page 122 EXPLODED VIEWS • Items with no part number and no description are not stocked because they are seldom required for routine service. • The construction parts of an assembled part are indicated with a collation number in the remark column. •...
  • Page 123 EXPLODED VIEWS 1. XBR-65X850E LCD PANEL REF. No. PART No. DESCRIPTION MARK 1-812-300-11 LCD PANEL(W65QWMEB) For BLACK 1-812-309-11 LCD PANEL(W65QWMES) For SILVER 8-594-302-80 UNIVERSAL SIL-TU SUT-RA243ZP A-2170-503-A COMPL SVC BMKS_UC_KH A-2170-505-A COMPL SVC BMKS_MX_KH 4-686-515-61 BRACKET, SIDE (SBT-M) 4-686-515-11 BRACKET, SIDE (SBT-M) 2-650-770-21 SLIDE, CLAMP 4-580-889-01...
  • Page 124 EXPLODED VIEWS 1. XBR-65X850E CONNECTORS REF.NO. PART No. DESCRIPTION MARK 1-849-956-11 FLEXIBLE FLAT CABLE 51P CN4401(BMKS)-J103(TCON)(1) 1-849-961-11 FLEXIBLE FLAT CABLE 41P CN4400(BMKS)-J104(TCON)(1) 1-910-112-40 HARNESS ASSY (MAIN) CN1000(BMKS)-KEY-WIFI-HSC3S-CN1002(BMKS)-CN3201(BMKS)-SP(1) 1-910-112-41 CONNECTOR ASSY 30P CN400(BMKS)-J105(TCON)-CN6401(GL72)(1) XBR-65/75X850E...
  • Page 125 EXPLODED VIEWS 1. XBR-65X850E SCREWS REF. DESCRIPTION PART No. SCREW M3X3.0 STEP 4-579-926-01 SCREW, +PSW M5X12 2-580-607-01 SCREW +BVTP 3X10 TYPE2 IT-3 7-685-647-79 SCREW, ORNAMENTAL M6X12 4-268-126-02 SCREW, +PSW M3X6 4-472-518-11 SCREW, +PSW M3X6 W12 4-256-393-12 SCREW, +PSW M4X10 4-159-298-01 PULLEY, STAND (HWI) 4-534-964-01 XBR-65/75X850E...
  • Page 126 EXPLODED VIEWS 1. XBR-65X850E CHILD PARTS OF LCD PANEL(FOR EASY REPAIR) REF. No. PART No. DESCRIPTION MARK 4-698-749-01 TAPE, CONDUCTIVE 1-897-062-11 MOUNTED PWB E-T-CON(65) XBR-65/75X850E...
  • Page 127 EXPLODED VIEWS 2. SMART CORE (H65) REF. No. PART No. DESCRIPTION MARK 4-547-397-02 BRACKET, WIFI 1-458-912-11 WLAN/BT MODULE(11AC) 4-596-104-01 COVER, TOP (FRE) 4-596-101-01 PANEL, ORNAMENT (FRE) 4-596-102-01 GUIDE, LIGHT (FRE) A-2066-088-B HSC3_S_M MOUNT 4-686-123-01 CASE, BOTTOM (HDN) XBR-65/75X850E...
  • Page 128 EXPLODED VIEWS 3. XBR-75X850E REAR COVER REF. No. PART No. DESCRIPTION MARK 4-579-994-01 HOLDER SIDE SW (PDT) 1-474-647-12 SWITCH UNIT (3M-P) 4-689-385-01 LABEL, SIDE TERMINAL (SBT) FOR UC2 4-689-385-11 LABEL, SIDE TERMINAL (SBT) FOR LA1 4-684-367-11 REAR COVER (3L_HDN) A 4-689-432-01 LABEL, REAR TERMINAL (SBT) FOR UC2...
  • Page 129 EXPLODED VIEWS 3. XBR-75X850E LCD PANEL REF. No. PART No. DESCRIPTION MARK 1-812-329-11 LCD PANEL(D75QF58B) 8-594-302-80 UNIVERSAL SIL-TU SUT-RA243ZP A-2170-503-A COMPL SVC BMKS_UC_KH FOR UC2 A-2170-505-A COMPL SVC BMKS_MX_KH FOR LA1 4-686-515-11 BRACKET, SIDE (SBT-M) FOR LA1 4-686-515-61 BRACKET, SIDE (SBT-M) FOR UC2 2-650-770-21 SLIDE, CLAMP...
  • Page 130 EXPLODED VIEWS 3. XBR-75X850E CONNECTORS REF.NO. PART No. DESCRIPTION MARK 1-849-957-11 FLEXIBLE FLAT CABLE 51P CN4401(BMKS)-CN2(TCON)(1) 1-849-962-11 FLEXIBLE FLAT CABLE 41P CN4400(BMKS)-CN3(TCON)(1) 1-910-112-42 HARNESS ASSY (MAIN) CN1000(BMKS)-KEY-WIFI-HSC3S-CN1002(BMKS)-CN3201(BMKS)-SP(1) 1-910-112-43 CONNECTOR ASSY 30P CN400(BMKS)-CN1(TCON)-CN6401(GL73)(1) XBR-65/75X850E...
  • Page 131 EXPLODED VIEWS 3. XBR-75X850E SCREWS REF. DESCRIPTION PART No. SCREW M3X3.0 STEP 4-579-926-01 SCREW, +LH M3X3 (PUC) 4-690-738-01 SCREW +BVTP 3X10 TYPE2 IT-3 7-685-647-79 SCREW, ORNAMENTAL M6X12 4-268-126-02 SCREW, +PSW M3X6 4-472-518-11 SCREW, +PSW M3X6 W12 4-256-393-12 SCREW, +PSW M4X10 4-159-298-01 PULLEY, STAND (HWI) 4-534-964-01...
  • Page 132 EXPLODED VIEWS 3. XBR-75X850E CHILD PARTS OF LCD PANEL(FOR EASY REPAIR) REF. No. PART No. DESCRIPTION MARK 4-599-375-01 THERMAL PAD 1-897-120-21 CONTROL MT BOARD 1-912-202-11 4-698-640-01 THERMAL PAD XBR-65/75X850E...
  • Page 133 EXPLODED VIEWS 4. SMART CORE (H) REF. No. PART No. DESCRIPTION MARK 4-547-397-02 BRACKET, WIFI 1-458-912-11 WLAN/BT MODULE(11AC) 4-596-104-02 COVER, TOP (FRE) 4-596-101-01 PANEL, ORNAMENT (FRE) 4-596-102-01 GUIDE, LIGHT (FRE) A-2066-088-B HSC3_S_M MOUNT 4-596-103-02 CASE, BOTTOM (FRE) XBR-65/75X850E...
  • Page 134 EXPLODED VIEWS 5. OTHER PART ACCESSORIES MISCELLANEOUS PART No. DESCRIPTION MARK REMOTE COMMANDER(RMF-TX300U) 4-548-743-01 HOLDER, HS WS (MUF) For BMKS P/N: 1-493-318-11 4-549-188-01 HOLDER(HS MUF) For BMKS 4-584-547-01 HEAT SINK(MUFF2 C) For BMKS 4-687-148-01 SHEET, THERMAL (PIQ A) For BMKS 4-687-840-01 HEAT, SINK(MS) For BMKS...
  • Page 135 English 2017BL08-Data Made in Japan 9-888-820-02 © 2017. 2 Sony Visual Products Inc. XBR-65/75X850E...
  • Page 136 APPENDIX-1 Voice Remote Control • This remote has the following functions: • Key “MIC” key: Bluetooth • Voice search • Key codes (except “MIC” key) are sent by IR code. You can control all TVs without pairing. • “MIC” key code and voice data are sent by Bluetooth. Voice search function could be used with only the paired TV.
  • Page 137 APPENDIX-1 Setting Voice Remote Control To register the Voice Remote Control to the TV 1. Press the HOME button, select [Settings]  [Voice Remote Control]  [Activate the button] then, follow the on-screen instruction. 2. Prepare Voice Remote Control. 3. Press and hold down the Volume-down key. 4.
  • Page 138 APPENDIX-2 Reset vs. Factory Reset Reset: Press and hold down the power button (approx. 5 seconds) on the remote commander until the message “Power off” appears on the TV screen The TV will turn off, and then restart automatically Try a reset when Android TV doesn’t behave properly (e.g., the TV is unresponsive or is stuck on a black screen). Note if you unplug and plug in the power cable, it may have the same effect as a reset.
  • Page 139 APPENDIX-3 Other part replacement which synchronize with panel replacement KH(65) KH(75) LABEL, SIDE TERMINAL (SBT) LABEL, SIDE TERMINAL (SBT) NOTE: When panel replacement is necessary, these parts need the replacement which synchronized with it. When you order a panel, please also order these parts together. XBR-65/75X850E...
  • Page 140 Table of contents F COVER APPENDIX-1 MODEL LIST Voice Remote Control WARNINGS AND CAUTIONS How to use voice search function SAFETY CHECK-OUT Setting Voice Remote Control SELF DIAGNOSIS FUNCTION APPENDIX-2 ADJUSTMENT Reset vs. Factory Reset USB UPDATE APPENDIX-3 TROUBLE SHOOTING Other part replacement which synchronize with panel replacement TRIAGE FLOW...

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