®
Cisco
8851
Your Phone
1. Incoming call or voicemail indicator
2. Phone Screen
3. Feature and session buttons
4. Softkeys
5 & 6. Navigation cluster, and Release
7, 8, 9. Hold, Conference and Transfer
10, 11 & 12. Speakerphone, Headset and Mute
13, 14 Dial Pad & Volume
15, 16, & 17. Contacts, Applications, Voicemail
18 & 19. Back & Handset
Dial Plan
Internal Calls: Dial 5-digit extension
External Calls: Domestic/Local: 9+1 Area Code + Number
Int'l: 9+011+Country Code + Number
Emergency: 9+911 or 911
Feature and Session Buttons
Feature buttons (left side): view calls on a line or Speed Dials
Session buttons (right side): resuming calls or answering a call
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Green, steady: Active call
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Green, flashing: Held call
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Amber, steady: Private line in use
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Amber, flashing: Incoming call
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Red, steady: Remote line in use
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Red, flashing: Remote line on hold