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Troubleshooting
Problem
A source cannot be
recorded by a digital
recording component
connected to the
DIGITAL OUTPUT jack.
A source cannot be
recorded by an analog
component connected
to the AUDIO OUT
(REC) jacks.
The sound field
parameters and some
other settings of this
unit cannot be
changed.
This unit does not
operate properly.
No sound is heard
from the connected
HDMI component.
"CHECK SP WIRES"
appears in the front
panel display.
There is noise
interference from
digital or radio
frequency equipment.
The picture is
disturbed.
This unit suddenly
enters the standby
mode.
■ HDMI
Problem
No picture or sound.
112
En
Cause
The source component is not connected to
the DIGITAL INPUT jacks of this unit.
Some components cannot record Dolby
Digital or DTS sources.
The source component is not connected to
the analog AUDIO IN jacks of this unit.
XM Satellite Radio and SIRIUS Satellite
Radio signals are not output at the AUDIO
OUT (REC) jacks.
"MEMORY GUARD" in "SET MENU" is
set to "ON".
The internal microcomputer has been
frozen by an external electric shock (such
as lightning or excessive static electricity)
or by a power supply with low voltage.
The HDMI component does not accept the
multi-channel audio signals.
Speaker cables are short-circuited.
This unit is too close to the digital or high-
frequency equipment.
The video source uses scrambled or
encoded signals to prevent dubbing.
The internal temperature is too high and the
overheat protection circuitry has been
activated.
Cause
The number of the connected HDMI
components is over the limit.
HDCP authentication failed.
Remedy
Connect the source component to the DIGITAL
INPUT jacks.
Connect the source component to the analog AUDIO
IN jacks.
Set "MEMORY GUARD" to "OFF".
Disconnect the power cable from the AC wall outlet
and then plug it in again after about 30 seconds.
Convert the multi-channel audio signals to the
2-channel audio signals at the source component such
as a DVD player.
Make sure all speaker cables are connected correctly.
Move this unit further away from such equipment.
Wait about 1 hour for this unit to cool down and then
turn it back on.
Remedy
Reduce the number of the connected HDMI
components.
Check that the connected HDMI components support
the HDCP copy protection standards.
See
page
21, 23
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