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Company under license. For DTS patents, bound by the terms of the HP End User Not all features are available in all editions see http://patents.dts.com. Manufactured License Agreement (EULA).
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
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Processor configuration setting (select models only) IMPORTANT: Select tablet models are configured with an Intel® Atom® series processor and a Windows® operating system. If your tablet is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your tablet will not restart.
Using the wireless controls ....................7 Connecting to a WLAN ......................8 Using HP Mobile Broadband (select models only) .............. 8 Using HP Mobile Connect (select models only) ..............8 Installing a nano SIM card (select models only) ..............9 Using GPS (select models only) ..................
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Entering a BIOS administrator password ............28 Using Internet security software ......................28 Using antivirus software ..................... 28 Using firewall software ....................... 30 Installing software updates ......................... 30 Installing critical security updates ....................... 30 Using HP Touchpoint Manager (select models only) ................. 30 viii...
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Updating the BIOS ..........................33 Determining the BIOS version ................... 33 Downloading a BIOS update ......................34 11 Using HP PC Hardware Diagnostics (UEFI) ....................35 Downloading HP PC Hardware Diagnostics (UEFI) ................35 12 Backup and recovery ............................ 37 Creating recovery media and backups ....................
Welcome After you set up and register the tablet, we recommend the following steps to get the most out of your smart investment: ● TIP: To quickly return to the Start screen from an open app or the Windows desktop, press the Windows button .
To access Help and Support: ▲ From the Start screen, tap , type help, and then select Help and Support. Worldwide support Online chat with an HP technician (select countries) ● To get support in your language, go to Support telephone numbers ● http://welcome.hp.com/country/us/en/ HP service center locations ●...
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Go to http://www.hp.com/go/orderdocuments. *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments.
Getting to know your tablet Identifying components Component Description Audio-out (headphone)/Audio-in Connects optional powered stereo speakers, headphones, (microphone) combo jack earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. Chapter 2 Getting to know your tablet...
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For additional safety information, see the Regulatory, Safety and Environmental Notices . To access this document: From the Start screen, tap the HP Support Assistant ▲ app. ‒ or – From the Windows desktop, tap the question mark icon in the taskbar.
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For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, tap the HP Support Assistant app. Chapter 2 Getting to know your tablet...
In a WLAN, the mobile wireless device in your tablet communicates with a wireless router or a wireless access point. HP Mobile Broadband Module—Gives you wireless connectivity over a wireless wide area ●...
To use HP Mobile Connect, your tablet must have a SIM card and the HP Mobile Connect app. For more information about HP Mobile Connect and where it is available, go to http://www.hp.com/go/mobileconnect.
Using GPS (select models only) Your tablet may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Connecting to a wireless network...
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: Computers (desktop, notebook, tablet) ● Phones (cellular, cordless, smartphone) ● Imaging devices (printer, camera) ●...
To reduce the risk of personal injury, adjust the volume before putting on headphones, Regulatory, Safety and earbuds, or a headset. For additional safety information, see the Environmental Notices . To access this guide, from the Start screen, tap the HP Support Assistant app. NOTE: You can also control volume through the operating system and some programs.
Taking still photos ● Video Your HP tablet is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your tablet without needing to connect to a network.
Navigating the screen To quickly return to the Start screen, press the Windows button You can navigate the tablet screen in the following ways: Touch gestures ● External keyboard and optional mouse (purchased separately) ● NOTE: An external USB mouse (purchased separately) can be connected to the USB port on the tablet.
Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the touch screen and then moving your fingers ● together. Zoom in by placing two fingers together on the touch screen and then moving your fingers apart. ●...
Top-edge swipe and bottom-edge swipe Use the top-edge swipe or bottom-edge swipe to display command options that allow you to customize an open app. IMPORTANT: When an app is open, the top-edge swipe varies depending on the app. Gently swipe your finger from the top edge or the bottom edge to reveal the app command ●...
Using a tablet pen (select models only) You can use the pen directly on the tablet. For details about using the pen, refer to the instructions included with the pen. Chapter 5 Navigating the screen...
Managing power Your tablet can operate on either battery power or external power. When the tablet is running on battery power only and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Initiating and exiting Sleep This tablet has the Windows power-saving state of Sleep.
To monitor the status of the battery, or if the battery is no longer holding a charge, run Battery Check in the HP Support Assistant app. From the Start screen, tap the HP Support Assistant app. ‒ or – From the Windows desktop, tap the question mark icon in the taskbar.
To reduce potential safety issues, use only the AC adapter provided with the tablet, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the tablet to AC power under any of the following conditions: WARNING! Do not charge the tablet battery while you are aboard aircraft.
Shutting down (turning off) the tablet CAUTION: Unsaved information is lost when the tablet shuts down. Be sure to save your work before shutting down the tablet. The Shut down command closes all open programs, including the operating system, and then turns off the display and tablet.
MicroSD cards Using the microSD card reader Optional microSD cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. Your tablet has read/write support for SDXC microSD cards up to 2 TB. Inserting microSD cards CAUTION: To reduce the risk of damage to the memory card connectors, use minimal force to...
Replace the tray (4) in the tablet. Press in gently on the tray until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. Removing a microSD card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the microSD card.
(or shipping) the tablet. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your tablet. For example, older graphics components might not work well with the most recent gaming software.
Cleaning procedures Follow the procedures in this section to safely clean your tablet. WARNING! To prevent electric shock or damage to components, do not attempt to clean your tablet while it is on. Turn off the tablet. Disconnect AC power. Disconnect all powered external devices.
Traveling with or shipping your tablet If you have to travel with or ship your tablet, follow these tips to keep your equipment safe. Prepare the tablet for traveling or shipping: ● Back up your information to an external drive. ◦...
Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your tablet. You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature.
Setting Setup Utility (BIOS) passwords Password Function Administrator password Must be entered each time you access Setup Utility ● (BIOS). If you forget your administrator password, you cannot ● access Setup Utility (BIOS). Power-on password Must be entered each time you turn on or restart the ●...
When prompted, type your current password and select Enter. When prompted, type your new password again and confirm. To save your changes and exit, select Save, and then follow the on-screen instructions. Your changes go into effect when the tablet restarts. Deleting a BIOS administrator password Turn off the tablet.
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For more information about tablet viruses, from the Start screen, tap , type help, and then select Help and Support. Using Internet security software...
Any data that does not meet those criteria is blocked. Installing software updates HP, Windows, and third-party software installed on your tablet should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs...
HP Client Security software is preinstalled on your tablet. This software can be accessed through the HP Client Security tile on the Start screen, the icon on the Windows desktop in the notification area, at the far right of the taskbar, and Windows Control Panel. It provides security features that help protect against unauthorized access to the tablet, networks, and critical data.
10 Using Computer Setup (BIOS) Computer Setup, or F10 BIOS Setup (Basic Input/Output System), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the tablet, and the amount of system and extended memory.
ROM date and System BIOS ) can be revealed from the BIOS version information (also known as Start screen by selecting the HP Support Assistant app, selecting My computer, and then selecting System Information, or by using Setup Utility (BIOS).
Do not shut down the tablet or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. To access HP Support Assistant on the Start screen, tap the HP Support Assistant app. – or – From the Windows desktop, tap the question mark icon in the taskbar.
11 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
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Select your model, and then select your operating system. In the Diagnostic section, click HP UEFI Support Environment. – or – Click Download, and then select Run. Chapter 11 Using HP PC Hardware Diagnostics (UEFI)
Backing up your information on page Creating recovery media HP Recovery Manager is a software program that allows you to create recovery media (using a flash drive) after you successfully set up the tablet. The recovery media can be used to perform system recovery if the hard drive becomes corrupted.
Windows from starting correctly. See Using the Windows recovery tools on page F11 HP Recovery tools: You can use the F11 tools to recover your original hard drive image. ● The image includes the Windows operating system and software programs installed at the factory.
File Explorer. If the Windows partition is listed, shut down the tablet. NOTE: If the Windows partition is not listed, you can try recovery using the F11 HP Recovery tools. See Using F11 HP Recovery tools on page To power on the tablet, press the power and volume down buttons simultaneously.
NOTE: If the tablet does not automatically restart in HP Recovery Manager, change the boot order. See Changing the boot device order on page Follow the on-screen instructions. Changing the boot device order To change the boot order so that you can boot from an external device: NOTE: An external flash drive is required to perform this procedure.
13 Support Contacting support If the information provided in this user guide or HP Support Assistant does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: Chat online with an HP technician.
Labels The labels affixed to the tablet provide information you may need when you troubleshoot system problems or travel internationally with the tablet: IMPORTANT: The label described in this section is affixed to the back of the tablet. Service label—Provides important information to identify your tablet. When contacting support, ●...
14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
15 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
18 supported formats 21 high-definition devices, finding information 19 microSD card reader, identifying connecting 12 battery power 18 HP Client Security 31 BIOS microSD card size 6 HP Mobile Connect 8 determining version 33 Miracast 12 HP PC Hardware Diagnostics...
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38 two-finger pinch/zoom 14 recovery media two-finger scroll 13 creating 37 TPM Embedded Security 31 creating using HP Recovery traveling with the tablet 25, 42 Manager 37 turning off the tablet 20 recovery partition 39 two-finger pinch/zoom touch regulatory information...