Dell Portable Thunderbolt 3 SSD User Manual

Solid state drive 500 gb/1 tb

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Dell Portable Thunderbolt™ 3 Solid State Drive
500 GB/1 TB
User's Guide

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Table of Contents
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Summary of Contents for Dell Portable Thunderbolt 3 SSD

  • Page 1 Dell Portable Thunderbolt™ 3 Solid State Drive 500 GB/1 TB User’s Guide...
  • Page 2 This product is protected by U.S. and international copy right and intellectual property laws. Dell™ and the DELL logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents What’s in the box ......................4 Features ........................5 Before using your device ....................7 Introduction ........................8 Getting Started ......................9 Connecting the solid state drive ....................9 Disconnecting the solid state drive ................10 Ejecting the solid state drive in Windows .................. 11 Ejecting the solid state drive using the Utility ................
  • Page 4: What's In The Box

    Sernat. Ebis aut illis et, oc- cupta erepudis nit, volorer © 2018 Dell Inc. or its subsidiaries. 2018 - 02 06MD74A00 Dell Portable Thunderbolt™Solid 2 Thunderbolt™ 3 cable...
  • Page 5: Features

    Features The Dell Portable Thunderbolt™ 3 SSD features a single LED indicator located on the left of the Thunderbolt™ 3 port. Use this to help determine the status of the device power and status of the internal cooling fan. Status LED 2 Thunderbolt™...
  • Page 6 The following table describes the status LED behavior on the SSD. LED behavior Power Activity Blinking White White Blinking Amber Malfunction Amber Malfunction...
  • Page 7: Before Using Your Device

    Before using your device CAUTION: Unplugging the portable solid state drive from your computer when the light indicator is blinking white may cause data loss or damage to your device. NOTE: Safely eject the solid state drive in the operating system of your computer before unplugging the cable.
  • Page 8: Introduction

    Introduction Dell Portable Thunderbolt™ 3 SSD bus powered external SSD’s are high-performance, ultra-portable, and reliable storage solutions. They are ideal for transferring large amounts of data quickly to help maintain productivity whether at home, in the workplace, or on the road.
  • Page 9: Getting Started

    Connect one end of the Thunderbolt™ 3 cable shipped with the device into the Thunderbolt™ 3 port on your computer. Connect the other end into the Thunderbolt™ 3 port on the Dell Portable Thunderbolt™ 3 SSD. A window will pop up after a few seconds.
  • Page 10: Disconnecting The Solid State Drive

    DO NOT disconnect the drive when the status LED is blinking. To remove the Dell Portable Thunderbolt™ 3 SSD, you have two options: See “Ejecting the solid state drive in Windows” or “Safely removing the solid state drive using the Thunderbolt™ 3 SSD...
  • Page 11: Ejecting The Solid State Drive In Windows

    To remove the Dell Portable Thunderbolt™ 3 SSD using Windows eject drive follow these steps: Move the cursor to the Windows System Tray and choose the Eject option for the Dell Portable SSD. When the Safe To Remove Hardware message appears, disconnect the cable.
  • Page 12: Thunderbolt™ 3 Ssd Utility

    Thunderbolt™ 3 SSD Utility The Dell Portable SSD Utility installation file in located on the drive, and also available to download at Dell.com/support. The Dell portable SSD works without additional software. It is recommended to install the software utility to monitor performance.
  • Page 13: Using The Thunderbolt™ 3 Ssd Utility

    Using the Thunderbolt™ 3 SSD Utility Drive Status The Status tab displays when the utility is launched. This is useful for checking how much storage capacity is available and provides information useful for troubleshooting.
  • Page 14: Tools

    Tools Security Security is not enabled by default. When you use this security feature to lock the drive, you will create a password that must be entered to unlock it. The locked status continues after the drive is disconnected. That is, when the drive is connected again, you need to enter the password to unlock the drive.
  • Page 15: Locking The Solid State Drive

    Locking the solid state drive To lock the drive, go to the Tools menu and click on the Lock button. A new menu appears. Enter the password used to unlock the drive. Use a password that is difficult to guess, but one that you can remember.
  • Page 16: Unlocking The Drive

    Unlocking the drive To unlock the drive, go to the Tools menu and click on the Unlock button. A new menu appears. Enter the password used to unlock the drive and click on the Submit button.
  • Page 17: Unlocking The Drive With Psid

    CAUTION: All data and password on the SSD will be erased, if unlock by PSID. NOTE: The PSID is printed on the bottom of the Dell Portable Thunderbolt™ 3 SSD, and on a sticker located inside the box shipped with the device. The sticker can be pealed off and placed as per your preference.
  • Page 18: Safely Removing The Solid State Drive Using The Thunderbolt™ 3 Ssd Utility

    Safely removing the solid state drive using the Thunderbolt™ 3 SSD Utility To safely remove the SSD using the Thunderbolt™ 3 SSD Utility, open the utility and click on the Eject Drive button at the top of the menu interface.
  • Page 19: Performance

    Performance Use the Performance tab to test drive speed.
  • Page 20: Help

    Help Use the Help tab to view documentation and help information for the SSD.
  • Page 21: Managing The Solid State Drive In Windows

    Managing the solid state drive in Windows You can use Windows Administrative Tools to partition or change the file system on the Dell Portable Thunderbolt™ 3 SSD. Go to Control Panel (View by Small/Large icons) > Administrative Tools > Computer Management > Storage >...
  • Page 22: Troubleshooting

    If the software is running, the Thunderbolt™ 3 software icon appears in the Windows System Tray. To check if the Dell Portable SSD is detected and approved on the Thunderbolt™ software. Click on the right button of your mouse on software icon.
  • Page 23 Security Locked when I insert Dell Portable SSD. What Install SD1-TSeries Portable SSD Utility first to check the security should I do?(continued): status of Dell Portable SSD. It can be unlocked by the Utility. • Open the Utility. • Go to page TOOLS.
  • Page 24 If a warning message displays for the Remaining Life, to avoid data loss, it is recommended to back up any important data in the drive. If the Dell Portable SSD is still under warranty, it can be returned to the manufacturer. A Return...
  • Page 25 Open Disk Utility on Mac platform. to Mac platform? Erase Dell Portable SSD to macOS supported File System. NOTE: Converting the file system will erase the entire contents of the drive. All data currently on the drive will be lost.
  • Page 26 Problems Possible Solutions What should I do if BSoD (Blue Screen Dell Portable SSD should be safely removed using the Eject icon in the of Death) with Stop Code 0x0000001A, Windows System Tray or by SD1-TSeries Portable SSD Utility. Removing...
  • Page 27 Problems Possible Solutions What should I do if the Dell Portable SSD Removing then hot-plugging the Dell Portable SSD can cause the Dell cannot be accessed after hot-plugging Portable SSD to be undetected or inaccessible. The SSD should still work the Dell Portable SSD on Mac Platform? after a cold boot on a Mac platform.
  • Page 28 Dell Portable SSD on Mac Platform? (continued) System Information->Hardware->Thunderbolt™ Bus->SD1-T1000 Dell SSD To repair Dell Portable SSD and resolve the access problem: Connect the Dell Portable SSD to a powered off Mac Computer. Power on the platform. Back up data to another drive.
  • Page 29: Specifications

    Certificates CE, VCCI, FCC, ACMA, IC, NRTL, CB Warranty Three-year limited warranty NOTE: For more information about Dell Warranty and Support Policy go to Dell.com. System Requirements Desktop or notebook computer with a Thunderbolt™ 3 port and one of the following operating systems: •...
  • Page 30: Statutory Information

    For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at Dell.com/ terms. This document contains abiding arbitration clause. For European, Middle Eastern and African customers: Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell’s end user...

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