3.2
Service
Spare Parts
An excellent stock of drive products spare parts is maintained at the Alpharetta, Georgia factory. Same
day delivery and after hour shipments can be serviced from this stock, including on weekends and
holidays. To contact Customer Service, simply call our Customer Service Group general phone number:
1-800-333-PIC1 (7421)
Technical Assistance
Should you need technical assistance (other than ordering a part), a reliable answering service ensures
that your request is relayed immediately to one of our technical support engineers 24 hours a day. To
contact the Technical Support and Field Service groups simply call:
1-800-333-PIC1 (7421)
3-2
SIMOREG DC Master Base Drive Panel Operating Instructions
Siemens Energy & Automation