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Transferring
Call transfer
operation
Procedure
HCXTD860, Rev. A01, September 2001
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Use the following operation to transfer a caller to another
number. Use this procedure even if both the caller and the
desired number are outside the facility.
To transfer a call:
1
After making or answering a call, dial the number to
which you are transferring the call. (Remember to dial
the trunk access code (usually 9) if dialing an outside
number.) The connected party is placed on hold and
an idle CAP is automatically selected.
2
To cancel the transfer and return to the caller, press
<CNCL>.
3
To transfer before the called party answers, press
<JOIN>.
4
To announce the call, wait until the user answers,
announce the call, and press <JOIN> to complete the
transfer.
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