Printing Problems - HP 4200 User Manual

9 I have a Windows 2000
environment and I am
trying to integrate my
appliances into it.
10 I have a non-HP print
server I am trying to use
with my appliance. Will
this work?
11 I am trying to configure the
appliance using TELNET.
Will this work?

Printing Problems

Num. Condition
1 I can't print from a
client to the intended
printer, although I
have done so
previously.
The appliance can use a Windows 2000 system for authorization
and participate in a Windows 2000 domain in much the same
manner as an NT 4.0 server can. The Windows 2000 system must
be configured to support NTLM V1, which is a version of the
authorization protocol used by Windows system.
Yes, if the printer supports LPD. You may have to know the
proper LPD remote queue name for the print server. Many print
servers will work without specifying a remote queue name (use
the default HP PRINT SERVER setting); however, some require a
special string in order to work. The LPD remote queue name can
be obtained from the print server vendor.
No. You can assign IP addresses via DHCP, the front panel, and a
web browser. After an IP address is assigned, you must use a web
browser to finish configuring the appliance.
Possible Cause/Solution
The selected printer may be paused.
Wait a moment and then resend the print job, which should then
be printed successfully.
Go to the Printers Management Page and see if any print queues
have an inordinate number of jobs waiting to be printed. If the
jobs do not seem to be printing, delete a few and try sending a
new job.
If NT Domain Security is enabled, the security settings may
have changed. Verify that the user has authority to print. This
can be done from the web management interface by selecting
Printers->Printer Property Page-> Security. By default, the
group "Everyone" has permission to print. If "Everyone" does
not have permission to print, add it.
The appliance may be unable to communicate with a domain
controller in order to verify the clients ID and password. Check
the "Domain Membership Status" field on the "Microsoft
Networking Settings" page to verify that the appliance can
communicate with the domain controller.
Unpause the printer.