Panasonic KX-TH111 Operating Instructions Manual

Panasonic operating instruction answering machine kx-th111
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Operating Instructions

Expandable Digital Cordless Answering System
KX-TH111
Model No.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your telephone service
provider.
Charge the handset battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or
Puerto Rico.

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Summary of Contents for Panasonic KX-TH111

  • Page 1: Operating Instructions

    Charge the handset battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.
  • Page 2: Table Of Contents

    ......45 For assistance, please visit http://www.panasonic.com/phonehelp Listening to messages using the handset .
  • Page 3: Introduction

    Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the base unit) Name and address of dealer Feature highlights Telephone and monitoring features...
  • Page 4: Accessory Information

    Belt clip Wall-mounting adaptor for base unit PQKL10078Z1 T-adaptor Note: L You can expand your phone system by registering additional compatible Panasonic units (page 5). Sales and support information L To order these accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
  • Page 5: Expanding Your Phone System

    For more details and the list of compatible cellular phones, please visit: www.panasonic.com/CompatibleCellPhones L References in these operating instructions to “a charger” or “other handsets” are for accessory handset users only. For assistance, please visit http://www.panasonic.com/phonehelp Other Bluetooth compatible devices (optional): max. 10 Headset Cellular phone: max.
  • Page 6: Important Safety Instructions

    Opening or removing covers may expose you to dangerous voltages or other risks. For assistance, please visit http://www.panasonic.com/phonehelp Incorrect reassembly can cause electric shock when the product is subsequently used.
  • Page 7 These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call For assistance, please visit http://www.panasonic.com/phonehelp Center at 1-800-211-PANA (1-800-211- 7262).
  • Page 8: For Best Performance

    Introduction For best performance Base unit location/noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls.
  • Page 9: Preparation

    Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV206. Hook Note: L The AC adaptor must remain connected at all times.
  • Page 10: Setting Up The Handset

    Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover (C, D). Important: L Use only the rechargeable Panasonic battery noted on page 4. Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased.
  • Page 11 L The battery level may not be displayed correctly after you replace the battery. In this case, place the handset on the base unit and let charge for 6 hours. For assistance, please visit http://www.panasonic.com/phonehelp Preparation...
  • Page 12: Controls

    ANSWER ON indicator H {EDIT} I {ERASE} J {STOP} K {MESSAGE} L Antenna M Speaker For assistance, please visit http://www.panasonic.com/phonehelp L M NO N {TRANSFER} {INTERCOM} O IN USE indicator P Display Q CELLULAR SELECT {1}, {2}, {3}, {4}, R Charge contacts...
  • Page 13 The handset joystick can be used to navigate through menus and to select items shown on the display, by pushing it up, down, left, or right. For assistance, please visit http://www.panasonic.com/phonehelp J Charge indicator/Ringer indicator/ Message indicator K Receiver L Soft keys...
  • Page 14: Displays

    It may not be displayed depending on the cellular phone’s capability. For assistance, please visit http://www.panasonic.com/phonehelp Handset display items Displayed Meaning item – Battery level indicator for the handset (located...
  • Page 15 For assistance, please visit http://www.panasonic.com/phonehelp Menu icons When in standby mode, pressing {MENU} (center of joystick) on the handset or {MENU} on the base unit reveals the main menu.
  • Page 16: Symbols Used In These Operating Instructions

    Base unit: Press up, down, left, or right on the base unit {^} {V} navigator key. {<} {>} For assistance, please visit http://www.panasonic.com/phonehelp Setting the unit before Display language Handset {MENU} (center of joystick) i h i {SELECT} “Change language” i {SELECT} Select the desired setting.
  • Page 17 Enter the current month, day, and year by selecting 2 digits for each. Example: May 15, 2006 {0}{5} {1}{5} {0}{6} For assistance, please visit http://www.panasonic.com/phonehelp Enter the current hour and minute (12- hour clock format) by selecting 2 digits for each.
  • Page 18: C Making/Answering Calls

    L To switch to the receiver, press {C}. Adjusting the receiver/speaker volume Push {^} or {V} while talking. For assistance, please visit http://www.panasonic.com/phonehelp Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list.
  • Page 19: Using The Base Unit

    PBX or long distance service. For example, if you need to dial the line access number “9” when making outside calls with a PBX: For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls {9} i {PAUSE} i Dial the phone number. {SP-PHONE} Note: L A 3.5 second pause is inserted each...
  • Page 20: Answering Calls

    Using the base unit ^ {SP-PHONE} Speak into the MIC. When you finish talking, press {SP- PHONE}. For assistance, please visit http://www.panasonic.com/phonehelp Useful features during a call HOLD button This feature allows you to put an outside call on hold.
  • Page 21: For Call Waiting Service Users

    Press {*} (TONE) before entering access numbers which require tone dialing. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference.
  • Page 22: Phonebook

    (page 38). L If you select “No Ringer ID” (default), the handset uses the ringer tone you For assistance, please visit http://www.panasonic.com/phonehelp selected on page 37 when a call is received from that caller.
  • Page 23 L If there is no item corresponding to the letter you selected, the next item is displayed. Push {V} to select the desired item. For assistance, please visit http://www.panasonic.com/phonehelp Editing items in the handset phonebook Find the desired item (page 23). i {EDIT} Edit the name if necessary (page 22).
  • Page 24 You can copy one or all of the phonebook items from the handset to the phonebook For assistance, please visit http://www.panasonic.com/phonehelp of the base unit or a compatible Panasonic handset (KX-THA19). Important: L In order to correctly copy a ringer ID as a...
  • Page 25: Base Unit Phonebook

    Note: L Press and hold {ERASE} to erase all characters or numbers. For assistance, please visit http://www.panasonic.com/phonehelp Finding and calling a base unit phonebook item ^ Phonebook items can be searched for alphabetically by scrolling through the phonebook items or by initial.
  • Page 26: Chain Dial

    Copying base unit phonebook items ^ You can copy one or all of the phonebook items from the base unit to the phonebook of a compatible Panasonic handset (KX- THA19). Copying an item {MENU} i d i {SET} 2 times “Copy phonebook”...
  • Page 27: G Caller Id Service

    For assistance, please visit http://www.panasonic.com/phonehelp Caller ID Service Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you...
  • Page 28: Caller List

    Caller ID information is displayed. For assistance, please visit http://www.panasonic.com/phonehelp Caller list Caller information for the last 50 different callers is logged in the caller list. You can use this list to return missed calls.
  • Page 29 3 1 – Area code – Local phone number Example: 1-555-321-5555 {SP-PHONE} For assistance, please visit http://www.panasonic.com/phonehelp Caller ID number auto edit feature Once you call back an edited number, the unit will remember the Area Code and Format of the Edited Number. Next time...
  • Page 30: Erasing Caller Information

    {>} to save. L Enter the name if necessary (page 22).i {SET} Select the ringer ID, if necessary. i {SET} 2 times i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Erasing caller information Erasing a selected item Handset Base unit Erasing all items...
  • Page 31: Intercom

    L Even if you call all handsets, only the handset user who answers first can take the intercom call. When you finish talking, press {SP- PHONE}. For assistance, please visit http://www.panasonic.com/phonehelp Note: L You can also locate a misplaced handset by paging it (handset locator). Answering intercom calls...
  • Page 32: Transferring A Call

    L If the paged party does not answer, press {INTERCOM} to return to the outside call. To complete the transfer, press {SP- PHONE}. For assistance, please visit http://www.panasonic.com/phonehelp Note for handset and base unit: L If the paged party does not answer Answering transferred calls Handset Press {C} to answer the page.
  • Page 33: Conference Calls

    Note for handset and base unit: L After you press {9}, the caller hears the greeting message (page 44) and can leave a message after the beep. For assistance, please visit http://www.panasonic.com/phonehelp Conference calls Conference call with an outside call and an intercom call...
  • Page 34: Call Share

    When another participating party cannot join a conversation, “System is busy. Please try again later.” is displayed. For assistance, please visit http://www.panasonic.com/phonehelp Call share This feature allows the handset or base unit to join an existing outside call (land line call).
  • Page 35 “PRIVACY” is shown in the lower right. L To turn this feature off, press {PRIVACY} again. “PRIVACY” disappears from the display. Note for handset and base unit: L This feature will turn off after you hang up the call. For assistance, please visit http://www.panasonic.com/phonehelp Intercom...
  • Page 36: F Monitoring

    {MENU} i h i {SET} “Monitor access” i {SET} Select the desired setting. (Default: “Deny”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Audio monitor This feature allows you to listen to the audio in a room where the handset or base unit is located.
  • Page 37: Programmable Settings

    L When the ringer volume is set to off, “Ringer off” is displayed and the handset or base unit does not ring for outside calls. For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Ringer tone You can change the ringer tone heard when an outside call is received.
  • Page 38 Press {REC.} to start recording. To stop recording, press {STOP}. L To listen to the recording, select “Playback”, then press {SELECT}. For assistance, please visit http://www.panasonic.com/phonehelp L To re-record, select “Retry”, press {SELECT}, then start from step 5. “Save” i {SELECT} Enter the desired name (max.
  • Page 39: Other Settings

    Base unit {MENU} i f i {SET} “Interrupt tone” i {SET} Select the desired setting. (Default: “2”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Other settings Time adjustment (Caller ID subscribers only) This feature allows the unit to automatically adjust the date and time setting when caller information is received.
  • Page 40 {MENU} (center of joystick) i h i {SELECT} “Talking CallerID” i {SELECT} Select the desired setting. (Default: “On”) i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Display contrast Handset {MENU} (center of joystick) i h i {SELECT} “LCD contrast” i {SELECT} Select the desired setting.
  • Page 41: Caller Id Number Auto Edit

    Important: L The setting should stay at 700 ms unless pressing {FLASH} fails to pick up the Call Waiting call. For assistance, please visit http://www.panasonic.com/phonehelp Handset {MENU} (center of joystick) i h i {SELECT} “Set tel line” i {SELECT} “Set flash time”...
  • Page 42 Base unit: {MENU} i {MUTE} i {#}{9}{0}{0}{0} For assistance, please visit http://www.panasonic.com/phonehelp Note: L The following items are reset to their default settings: – Settings indicated by “*2” in the feature column on page 81 –...
  • Page 43: Registering A Unit

    Important: L Before registering a compatible Panasonic handset to the base unit, we recommend you change the PIN (page 42) so that other Bluetooth devices in the area are not accidentally registered at the same time.
  • Page 44: Answering System Feature

    L Messages are retained even if a power failure occurs. For assistance, please visit http://www.panasonic.com/phonehelp Setting up the answering system Turning the answering system on/off ^ Press {ANSWER ON} to turn on/off the answering system.
  • Page 45: Listening To Messages Using The Base Unit

    “Greeting only”, caller messages are not recorded and the unit plays a different prerecorded greeting message asking callers to call again. For assistance, please visit http://www.panasonic.com/phonehelp Answering System Listening to messages using the base unit When new messages have been recorded, the MESSAGE indicator on the base unit flashes.
  • Page 46 Erasing a message Press {ERASE} during playback. Erasing all messages Press {ERASE} 2 times while the base unit is not being used. For assistance, please visit http://www.panasonic.com/phonehelp Listening to messages using the handset When new messages have been recorded: – “New message” is displayed.
  • Page 47: Answering System

    Skip message (during playback). Play new messages. Play all messages. Turn answering system Stop playback. For assistance, please visit http://www.panasonic.com/phonehelp {*}{4} or {CLEAR} i {YES} {*}{5} *1 If pressed within the first 5 seconds of a *2 To resume operation, press a command...
  • Page 48: Voice Memo

    After the base unit beeps, speak clearly about 20 cm (8 inches) away from the MIC. To stop recording, press {STOP}. For assistance, please visit http://www.panasonic.com/phonehelp Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages.
  • Page 49 *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance starts. For assistance, please visit http://www.panasonic.com/phonehelp Turning on the answering system remotely If the answering system is off, you can turn it on remotely.
  • Page 50: Answering System Settings

    {MENU} i A i {SET} “Ring count” i {SET} Select the desired setting. (Default: “4 rings”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp For Voice Mail service subscribers If you subscribe to a flat-rate bundle service that includes Caller ID, Call...
  • Page 51: Recording Mode

    {MENU} i A i {SET} “Call screening” i {SET} Select the desired item. (Default: “On”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Answering System Message alert You can select whether or not the message indicator on the handset slowly flashes amber when new messages are recorded (page 46).
  • Page 52: Using A Cellular Phone With This Unit

    L While you are on a cellular call, the battery of your cellular phone is being consumed. We recommend charging your cellular phone during the call. For assistance, please visit http://www.panasonic.com/phonehelp Registering a cellular phone Important: L For more details and the list of compatible cellular phones, please visit: www.panasonic.com/...
  • Page 53 Some cellular phones lose For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit connection after usage, please check the specification of your cellular phone for more details.
  • Page 54: Making/Answering Calls Using A Cellular

    A cellular call is put on (flashing) hold on the base unit or the answering system is answering a call. For assistance, please visit http://www.panasonic.com/phonehelp Making/answering calls using a cellular line L Before making or answering calls, confirm that you have connected your cellular phone to the base unit (page 53).
  • Page 55 {CELL} L If you registered only one cellular phone, skip to step 5. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit Base unit Note for handset and base unit: L If the phone numbers stored in the phonebook include a “Pause”...
  • Page 56 Press {CELL} during playback. L If you registered only one cellular phone, skip to step 3. Select the desired cellular phone. i {SELECT} For assistance, please visit http://www.panasonic.com/phonehelp When you finished talking, press {OFF}. Base unit Press the desired CELLULAR SELECT button ({1} to {5}) during playback.
  • Page 57: Useful Features During A Cellular Call

    When you finish talking, press {OFF} to end the land line call. To return to the cellular call, press {CELL}. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit Base unit To put the cellular call on hold, press {HOLD}.
  • Page 58: Cellular Settings

    L To hold the cellular call, press {HOLD}. To return to the land line call, press {SP-PHONE} to end the cellular call, then press {SP-PHONE}. For assistance, please visit http://www.panasonic.com/phonehelp Cellular settings Important: L You must register your cellular phone to the base unit before programming.
  • Page 59: Cellular Calls

    “Ringer tone” i {SET} Select the desired item. (Default: “Tone 3”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit Selecting which unit to ring ^ You can select which handset or base unit rings when you receive a call from one of the registered cellular phones.
  • Page 60: Transferring A Cellular Call

    {MENU} i h i {SET} “Bluetooth” i {SET} “Discoverable” i {SET} Select the desired setting. (Default: “Off”) i {SET} i {STOP} For assistance, please visit http://www.panasonic.com/phonehelp Transferring a cellular call Cellular calls can be transferred between the handset and the base unit, and...
  • Page 61 CELLULAR SELECT button ({1} to {5}) that is flashing on the base unit to take the transferred call. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit Switching a cellular call between a cellular phone and...
  • Page 62: Conference Calls

    To talk only with the line put on hold, press {OFF} to end the existing call, then press {C} or {CELL}. For assistance, please visit http://www.panasonic.com/phonehelp Base unit During a cellular call, press {HOLD}. To answer a land line call, press {SP- PHONE}.
  • Page 63 {HOLD}. Only the person who placed the call on hold can resume the full conference by pressing {CONF} on the handset or {CONF} on the base unit. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit...
  • Page 64: Useful Information

    “Registration” i {SET} Enter the PIN of your headset. (Refer to the operating instructions provided with your headset.) i {SET} For assistance, please visit http://www.panasonic.com/phonehelp Note: L To cancel a headset from the base unit, see “Deregistering another device” on page 43.
  • Page 65: Additional Accessories

    Connecting the corded headset Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 4. L Headset shown is KX-TCA86. Switching a call between headset and handset speakerphone To switch to the handset speakerphone, press {s}.
  • Page 66: Error Messages

    Please register to the base unit Memory full Message full For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L The called handset or base unit is in use. L Other users are using the cellular line. Wait until the CELLULAR SELECT button is lit in yellow-green on the base unit and [ shown in the top center disappears from the handset display.
  • Page 67 System is busy. Please try again later. Title error For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Your phonebook, caller list, or redial list is empty. L “Customize ring” is empty. L The handset has lost communication with the base unit.
  • Page 68: Troubleshooting

    Programmable settings Problem I cannot program items. While programming, the handset starts to ring. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Make sure that the battery is installed correctly and fully charged (page 10). L Check the connections (page 9).
  • Page 69 The interrupt tones sound while I am on an outside call or on an intercom call or monitoring a room. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Move the handset and base unit away from other electrical appliances (microwave, wireless LAN appliance, etc.).
  • Page 70 The caller list/incoming phone numbers are not edited automatically. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L The destination handset may have lost communication with the base unit, or the destination unit user may have pressed {C} or {s} on the handset or {SP-PHONE} on the base unit.
  • Page 71 I cannot hear a message from the speaker when the answering system is recording a message. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L The phone number you dialed might have an incorrectly edited pattern (for example, the long distance “1” or the area code is missing).
  • Page 72 I cannot make local calls with the handset or base unit using a cellular line. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Depending on the compatibility of the cellular phone, you may not be able to register it to the base unit.
  • Page 73 4 is displayed. The handset display is blank. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Depending on the cellular phone’s compatibility, you may not be able to make or answer cellular calls even if you could register and connect the cellular phone to the base unit.
  • Page 74: Fcc And Other Information

    But if advance notice isn't practical, the telephone company will For assistance, please visit http://www.panasonic.com/phonehelp notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
  • Page 75 This equipment generates, uses, and can radiate radio For assistance, please visit http://www.panasonic.com/phonehelp Useful Information frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 76 Useful Information Notice For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 77: Specifications

    Trademarks L The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic is under license. Other trademarks and trade names are those of their respective owners. For assistance, please visit http://www.panasonic.com/phonehelp 2.402 GHz –...
  • Page 78: Customer Services

    Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 79: Warranty

    Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
  • Page 80 Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 81: Index

    (Deregistering another device) Display (Display language) Registration (Handset registration) Interrupt tone Key tone LCD contrast (Display contrast) Message alert Phonebook Ring color For assistance, please visit http://www.panasonic.com/phonehelp Feature Operating code unit ^ On {2}{1}{4} {2}{0}{0} {2}{1}{3} {6}{8}{0} {1}{6}{6} ^ 12.31.2006...
  • Page 82 Monitor access Answering system features Feature Call screening Greeting check Greeting record Message playback Recording mode Recording time Remote code Ring count For assistance, please visit http://www.panasonic.com/phonehelp Feature Operating code unit ^ Tone 1 {1}{6}{1} ^ High {1}{6}{0} ^ Tone {1}{2}{0}...
  • Page 83 TAD (cell) *2*3 TAD ring count (For cellular phones) Bluetooth compatible headset Feature Headset list (Selecting a headset) Registration (Registering a headset) For assistance, please visit http://www.panasonic.com/phonehelp Feature Operating code unit {8}{0}{0} ^ Off {6}{2}{0} ^ Tone 3 {6}{2}{9} ^ High...
  • Page 84: Index

    Ringer volume: 58 Transferring a call: 60 CID (Caller ID): 28 Conference calls: 33 Connections: 9 Customer support: 42 For assistance, please visit http://www.panasonic.com/phonehelp Customize ring: 38 D Date and time: 17 Deregistration: 43 Device name: 39 Dialing mode: 17...
  • Page 85 Troubleshooting: 68 TTY: 4, 65, 78 V VE (voice enhancer): 21, 40 Voice guidance: 46, 48 Voice Mail service: 50 Volume Receiver: 18 Ringer: 37 Speaker: 18, 19 W Wall-mounting: 4, 65 Warranty: 79 For assistance, please visit http://www.panasonic.com/phonehelp Index...
  • Page 86 Notes For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 87 Notes For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 88 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

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