1.16.3 Speed Dialing, Personal
2.1 Capacity of System Resources
Operating Manual References
1.4.1 Call Log, Incoming
3.1.2 Personal Programming
1.3.4
Call Monitor
Description
Allows an extension user to listen to a busy extension user's existing conversation. The user can hear the
conversation but will not be heard. If desired, the monitoring user can interrupt the call to establish a three-
party conference call.
Conditions
•
Class of Service (COS) programming determines extension users who can use this feature.
•
This feature is available only when the busy extension is in a conversation with another extension or
outside party.
•
This feature will not function when the busy extension:
a)
Has set Executive Busy Override Deny (→ 1.5.3 Executive Busy Override) or Data Line Security
(→ 1.4.1 Data Line Security).
b)
Is receiving an Off-hook Call Announcement (OHCA) (→ 1.12.3 OHCA (Off-hook Call
Announcement)) or Whisper OHCA (→ 1.20.3 Whisper OHCA).
Is on a conference call (→ 1.3.16 Conference, → 1.5.3 Executive Busy Override, → 1.13.12
c)
Privacy Release).
d)
Is on a doorphone call (→ 1.4.11 Doorphone Call).
e)
Is using Live Call Screening (LCS) or Two-way Record (→ 1.19.4 Voice Mail DPT (Digital)
Integration).
f)
Has a call on consultation hold (→ 1.4.7 DISA (Direct Inward System Access)).
•
This feature stops when the busy extension user presses the following buttons during a conversation
(→ 1.6.1 Fixed Buttons, → 1.6.3 Flexible Buttons):
–
FLASH/RECALL button
–
HOLD button
–
TRANSFER button
–
CONF (Conference) button
–
DSS button
–
EFA button
–
Two-way Record button
–
Two-way Transfer button
–
One-touch Two-way Transfer button
–
Voice Mail (VM) Transfer button
1.3 C
Feature Manual
39