Troubleshooting - Motorola DCH200 User Manual

6 TROUBLESHOOTING

6 TROUBLESHOOTING
Before calling your cable provider, review this
troubleshooting guide.
Problem
The DCH
receiver will not
power on.
Possible Solutions
• The DCH receiver may have received a software
update and may not power on while the new
software is being installed. Try again in a few
minutes.
• Verify that the power supply is connected to the
DCH receiver and an AC outlet. Unplug the DCH
power supply cord from the AC outlet, plug it
back in, and then press the POWER button.
• If the DCH receiver is connected to a switched
outlet on another unit, verify that that unit is
powered on. Unplug the DCH power supply cord
from the AC outlet, plug it back it in, and then
press the POWER button. Use of an unswitched
outlet is recommended.
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